State Consumer Disputes Redressal Commission
Smt.Bani Bainarji vs Chhattisgarh Shashan Through Jila ... on 22 July, 2017
NRrhlx<+ jkT;
miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad% FA/2017/25 lafLFkr fnukad: 25.03.2017 Jherh ckuh cuthZ fo/kok Lo- Jh vkj- ,y- cuthZ] vk;q&75 o"kZ] O;olk;&Vsyfjax] tkfr&fganw ¼caxkyh½] fuokfluh&caxkyhikjk] ljdaMk] fcykliqj] Rkglhy o ftyk&fcykliqj ¼N-x½ ----------vihykfFkZuh@ifjokfnuh-
fo:)
1- NRrhlx<+ 'kklu]
}kjk&ftyk/;{k] fcykliqj ¼N-x-½
2- eq[; fpfdRlk vf/kdkjh]
Lkjnkj oYyHk HkkbZ iVsy eseksfj;y 'kkldh; fpfdRlky;] fcykliqj ¼N-x-½ 3- MkW- lqt; eq[kthZ vk- ukekywe] Uks= jksx fo'ks"kK] Lkjnkj oYyHk HkkbZ iVsy eseksfj;y 'kkldh; fpfdRlky;] fcykliqj ¼N-x-½ ------------mRrjoknh@vukosnd- le{k% ekuuh; U;k;ewfrZ Jh vkj- ,l-'kekZ] v/;{k-
ekuuh; Jh Mh- ds- iksn~nkj] lnL;-
ekuuh; Jh ujsanz xqIrk] lnL;-
i{kdkjksa ds vf/koDrk vihykfFkZuh dh vksj ls Jh ch- etwenkj] vf/koDrkA mRrjoknh dz-1 ,oa 2 vuqifLFkrA mRrjoknh dz-3 dh vksj ls Jh ?ku';ke iVsy] vf/koDrkA vkns'k fnukad% 22@07@2017 }kjk%&ekuuh; U;k;ewfrZ Jh vkj- ,l- 'kekZ] v/;{k vihykfFkZuh@ifjokfnuh uss ;g vihy /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] fcykliqj ¼N-x-½ ¼ftls vkxs laf{kIr esa **ftyk Qksje** lacksf/kr fd;k // 2 // tk,xk½ ds ifjokn izdj.k dzekad&20@2001 Jherh ckuh cuthZ fo:} NRrhlx<+ 'kklu }kjk ftyk/;{k fcykliqj ,oa nks vU; esa ikfjr vkns'k fnukad&22-12-3026 ftlds }kjk vihykfFkZuh@ifjokfnuh ds ifjokn dks fujLr fd;k x;k gS] ls nqf[kr gksdj izLrqr fd;k gSA 02- vihykfFkZuh@ifjokfnuh dk ifjokn ftyk Qksje ds le{k laf{kIr esa bl izdkj jgk gS fd vihykfFkZuh@ifjokfnuh Vsyfjax dk O;olk; djrh gSA vihykfFkZuh@ifjokfnuh ds ckabZ vka[k esa eksfr;kfcan gks x;k Fkk ftlds mipkj gsrq mRrjoknh dz-3@vukosnd dz-3 ds fuokl MkWDVlZ dkWyksuh 'kkldh; fpfdRlky; ifjlj esa fnukad&29-01-2000 dks fn[kkbZ Fkh rc mRrjoknh dz-3@vukosnd dz-3 us vihykfFkZuh@ifjokfnuh dk bZykt vius fuokl LFkku ij fd;k rFkk eksfr;kfcan dks ifjiDo voLFkk esa gksuk crk;k ,oa vkWijs'ku djus dh lykg ,oa ySal yxkus dh ckr Hkh dgh Fkh vkSj izkjafHkd bZykt] vkWijs'ku rFkk ySal dk 2]500@&¼nks gtkj ikap lkS :Ik;s½ fy;kA mRrjoknh dz-3@vukosnd dz-3 ds ikl mlds fuokl ij vkWijs'ku dh O;oLFkk ugha gksus ds dkj.k mRrjoknh dz-3@vukosnd dz-3 us vihykfFkZuh@ifjokfnuh dks mRrjoknh dz-2@vukosnd dz-2 'kkldh; fpfdRlky; esa vkarfjd jksxh foHkkx eas HkrhZ djk;k rFkk isbaZx okMZ d{k eas j[kk ftldk Hkqxrku vihykfFkZuh@ifjokfnuh us 300@&¼rhu lkS :Ik;s½ ,oa vkWijs'ku gsrq 100@&¼,d lkS :Ik;s½ mRrjoknh dz-2@vukosnd dz-2 dks fd;kA vihykfFkZuh@ifjokfnuh fnukad&04-02-2000 ls 07-02-2000 rd 'kkldh; fpfdRlky; esa HkrhZ jgh rFkk mRrjoknh dz-3@vukosnd dz-3 us // 3 // vihykfFkZuh@ifjokfnuh ds eksfr;kfcan dk vkWijs'ku fd;k fdUrq ySal ugha yxk;kA vihykfFkZuh@ifjokfnuh }kjk mRrjoknh dz-3@vukosnd dz-3 ds funsZ'kkuqlkj nokvksa dk lsou djrh jgh rFkk vkbZ Mªki Mkydj funsZ'kksa dk ikyu djrh jghA mRrjoknh dz-3@vukosnd dz-3 us vihykfFkZuh@ifjokfnuh ds cka;s vka[k esa vkWijs'ku Ik'pkr~ ySal ugha yxk;k ftlds dkj.k cka;s vka[k esa dkEIyhds'ku ,oa bUQsD'ku gksrk x;kA vihykfFkZuh@ifjokfnuh }kjk ckj&ckj mRrjoknh dz-3@vukosnd dz-3 dks ySal yxkus ds fy, dgrh jgh fdUrq mRrjoknh dz-3@vukosnd dz-3 }kjk ySal uk yxkdj mis{kk fd;k x;k ftlds dkj.k vihykfFkZuh@ifjokfnuh dh ckabZ vka[k dh jks'kuh lekIr gks xbZ vkSj vihykfFkZuh@ifjokfnuh viuk Vsyfjax dk O;olk; ugha dj ldhA vihykfFkZuh@ifjokfnuh us ck/; gksdj ckabZ vka[k dh jks'kuh izkIr djus dh vk'kk ls mRrjoknh dz- 3@vukosnd dz-3 ds v/khuLFk LFkkuh; us= fo'ks"kK MkW- ,y- lh- e<+fj;k ls fnukad&07-03-2000 dks tkap djkbZ rc MkW- e<+fj;k us crk;k fd vka[kksa esa ySal ugha yxk;k x;k gS rFkk djf.k;ka /kqa/kyh gks xbZ gS vkSj jks'kuh lekIr gks xbZ gSA vihykfFkZuh@ifjokfnuh us MkWDVj e<+fj;k dks Hkh tkap djus dh Qhl 800@&¼vkB lkS :Ik;s½ ns pqdh gSA vihykfFkZuh@ifjokfnuh }kjk Ogh- ih- 'kekZ us= jksx fo'ks"kK] ,e- ,e- vkbZ- fpfdRld jk;iqj dks cka;sa vka[k esa lwtu] nnZ gksuk] vka[k dk yky gks tkus ds dkj.k fnukad&13-03-2000 dks tkap djkbZ ftlesa MkW- 'kekZ us cka;sa vka[k dh jks'kuh lekIr gksuk crk;k rFkk ;g Hkh dgk fd vka[k dh jks'kuh okil vkuk laHko ugha gSA vihykfFkZuh@ifjokfnuh dks jk;iqj vkus&tkus] // 4 // Qhl rFkk nok [kpZ vkfn esa 3]000@&¼rhu gtkj :Ik;s½ O;; djuk iM+kA vihykfFkZuh@ifjokfnuh us iqu% MkWDVj cyjke us= jksx fo'ks"kK fcykliqj ls fnukad&29-03-2000 dks tkap djkbZ vkSj Qhl ,oa nokbZ dk [kpZ 300@&¼rhu lkS :Ik;s½ dk Hkqxrku fd;k vkSj MkW- cyjke us Hkh vka[kksa dh jks'kuh lekIr gksuk rFkk okil ugha vkuk crk;kA vihykfFkZuh@ifjokfnuh fnukad&08-05-2000 dks 'kadj us=ky; psUubZ esa MkWDVj lq/kk x.ks'ku us= jksx fo'ks"kK ls tkap djkbZ rc MkW- x.ks'ku us Hkh crk;k fd vihykfFkZuh@ifjokfnuh ds cka;sa vka[k dh jks'kuh iw.kZr% lekIr gks xbZ gS tks okil ugha vk ldrhA vihykfFkZuh@ifjokfnuh dks psUubZ vkus&tkus dk [kpZ rFkk Qhl ,oa nokvksa dk 5]000@&¼ikap gtkj :Ik;s½ [kpZ gqvk fdUrq vka[kksa dk bZykt ugha gks ldkA mRrjoknh dz-3@vukosnd dz-3 us vkWijs'ku ds 4&5 fnu iwoZ vihykfFkZuh@ifjokfnuh o mlds ifjtu dks flQZ eksfr;kfcan vkWijs'ku ,oa ySal dh lykg fn;k Fkk vkSj vkWijs'ku ds le; dqN Hkh ugha crk;k vkSj ek= vkWijs'ku ds iwoZ mlds ifjtu ls izfdz;k iw.kZ djus gsrq vkWijs'ku dh lgefr Lo:Ik lgefr i= esa gLrk{kj djk;k FkkA mRrjoknh dz-3@vukosnd dz-3 ds ?kksj ykijokgh o mlds mis{kkiw.kZ vkWijs'ku ds dkj.k gh vihykfFkZuh@ifjokfnuh ds ckabZ vka[k dks uqdlku igqapk gSA vihykfFkZuh@ifjokfnuh dk bZykt mRrjoknh dz- 3@vukosnd dz-3 }kjk iw.kZ :is.k O;fDrxr :Ik ls rFkk mRrjoknh dz-1 ,oa 2@vukosnd dz-1 ,oa 2 dks dwVjpuk esa lekos'k dj muds }kjk lksph le>h pkg ds :Ik esa iw.kZ :is.k fy;k x;k gS ftlls vihykfFkZuh@ifjokfnuh vufHkK Fkh o muds }kjk iznRr funsZ'kksa dk ikyu // 5 // djrh jghA vr,o vihykfFkZuh@ifjokfnuh dk vkosnu&i= mRrjkonh dz- 3@vukosnd dz-3 ds izfr iw.kZ :is.k iks"k.kh; gSA mRrjoknh d- 3@vukosnd dz-3 us izfrQy ysdj vihykfFkZuh@ifjokfnuh ds ckabZ vka[k ds eksfr;kfcan dk vkWijs'ku dj ySal yxkuk Fkk ijUrq mRrjoknh dz- 3@vukosnd dz-3 }kjk ySal ugha yxk;k x;k ftlds dkj.k vihykfFkZuh@ifjokfnuh ds ckabZ vka[k dh jks'kuh ges'kk ds fy, lekIr gks xbZ gS vkSj vihykfFkZuh@ifjokfnuh viuk O;olk; ugha dj Ikk jgh gS ftlds dkj.k vihykfFkZuh@ifjokfnuh ekufld ,oa 'kkjhfjd ruko esa jgrh gS ftlds fy, mRrjoknh dz-3@vukosnd dz-3 mRrjnk;h gSA vr% vihykfFkZuh@ifjokfnuh dks ifjokn&i= esa of.kZr vuqlkj vuqrks"k fnykbZ tkosA 03- mRrjoknh dz-1 ,oa 2@vukosnd dz-1 ,oa 2 dh vksj ls ftyk Qksje ds le{k fyf[kr dFku izLrqr djrs gq, ;g vkifRr fd;k x;k gS fd vihykfFkZuh@ifjokfnuh }kjk 'kklu ds v/khuLFk lapkfyr fpfdRlky; esa fu%'kqYd vkWijs'ku dh lqfo/kk izkIr dh gS ftlds dkj.k vihykfFkZuh@ifjokfnuh] miHkksDrk laj{k.k vf/kfu;e] 1986] ds rgr **miHkksDrk** dh Js.kh esa ugha vkrh gSA vihykfFkZuh@ifjokfnuh p'ek ds lgkjs ns[k ldrh gS vkSj mldh vka[kksa dh jks'kuh ugha xbZ gSA izdj.k esa i{kdkjksa dk dqla;kstu ,oa vla;kstu dk nks"k gS ftlds dkj.k izdj.k iks"k.kh; ugha gSA vihykfFkZuh@ifjokfnuh }kjk N-x- 'kklu ds f[kykQ ,oa eq[; fpfdRlk vf/kdkjh ds f[kykQ vkosnu izLrqr djus ds iwoZ fof/kd // 6 // uksfVl ugha fn;k x;k gS tks fd ,d vkKkid izko/kku gS vkSj mldk ikyu u djus ds dkj.k izdj.k fujLr fd;s tkus ;ksX; gSA N-x- 'kklu ds v/khu ljnkj oYyHk HkkbZ iVsy eseksfj;y 'kkldh; fpfdRlky; fcykliqj esa dk;Zjr~ gSA vLirky esa miyC/k vfHkys[k ds vuqlkj vihykfFkZuh@ifjokfnuh nkfgus vka[k esa eksfr;kfcan ds vkWijs'ku ckor~ vLirky esa HkrhZ gqbZ Fkh tgka mlds eksfr;kfcan dk vkWisj'ku fd;k x;k fdUrq ml le; ySal izR;kjksi.k gsrq vuqdwy 'kkjhfjd ifjfLFkfr ugha Fkh blfy, izR;kjksi.k ugha fd;k x;kA ySal dk izR;kjksi.k ejht ds eksfr;kfcan vkWijs'ku ds Ik'pkr~ mlds us= dh fLFkfr dks ns[kdj us= jksx fo'ks"kK dks djuk iM+rk gSA dqN le; Ik'pkr~ us= dh fLFkfr dk v/;;u djus ds ckn ySal izR;kjksi.k djus dh fLFkfr ;fn vuqdwy ik;h tkrh gS rks ySal izR;kjksi.k dk dk;Z fd;k tkrk gS fdUrq vihykfFkZuh@ifjokfnuh bl gsrq mfpr le; ij us= fo'ks"kK ds le{k mifLFkr gksdj mipkj gsrq laidZ ugha dh vU;Fkk mls HkVduk ugha iM+rkA mRrjoknh dz-3@vukosnd dz-3 }kjk dksbZ vlko/kkuh ,oa ykijokgh ugha cjrh xbZ gSA mRrjoknh dz-1 ,oa 2@vukosnd dz-1 ,oa 2 ds f[kykQ vihykfFkZuh@ifjokfnuh dks dksbZ okn dkj.k izkIr ugha gqvk gSA mRrjoknh dz-1 ,oa 2@vukosnd dz-1 ,oa 2 }kj lsok esa dksbZ deh ugha dh xbZ gSA vihykfFkZuh@ifjokfnuh] mRrjoknh dz-1 ,o 2@vukosnd dz-1 ,o 2 ls dksbZ vuqrks"k ikus dh vf/kdkfj.kh ugha gSA vr% vihykfFkZuh@ifjokfnuh dk ifjokn lO;; fujLr fd;k tkosA // 7 // 04- mRrjoknh dz-3@vukosnd dz-3 dh vksj ls ftyk Qksje ds le{k fyf[kr dFku izLrqr djrs gq, ;g vkifRr fd;k x;k gS fd vihykfFkZuh@ifjokfnuh }kjk 'kklu ds v/khuLFk lapkfyr fpfdRlky; esa fu%'kqYd vkWijs'ku dh lqfo/kk izkIr dh gS ftlds dkj.k vihykfFkZuh@ifjokfnuh] miHkksDrk laj{k.k vf/kfu;e] 1986] ds rgr **miHkksDrk** dh Js.kh esa ugha vkrh gSA mRrjoknh dz-3@vukosnd dz-3 }kjk dHkh Hkh dksbZ O;fDrxr 'kqYd ugha fy;k x;k gS vkSj uk gh vihykfFkZuh@ifjokfnuh ls lsok 'kqYd dh ekax fd;k gSA vihykfFkZuh@ifjokfnuh p'ek ds lgkjs ns[k ldrh gS vkSj mlds vka[kksa dh jks'kuh ugha xbZ gSA vihykfFkZuh@ifjokfnuh Lo;a ,d le>nkj efgyk gS tks fd bu lHkh fo"k;ksa dks Lo;a le>rh gS ,oa blds vfrfjDr mldh iq=h lqJh ehuw cuthZ O;olk; ls vf/koDrk gS vkSj dkQh varjky ls O;olk; esa jr gS vkSj og dkuwu dk Kku j[kus okyh ukxfjd gSA vfHkys[k ds vuqlkj vihykfFkZuh@ifjokfnuh cka;s vka[k esa eksfr;kfcan ds vkWijs'ku ckor~ vLirky esa HkrhZ gqbZ Fkh tgka mlds eksfr;kfcan dk vkWisj'ku fd;k x;k fdUrq ml le; ySal izR;kjksi.k gsrq vuqdwy 'kkjhfjd ifjfLFkfr ugha Fkh blfy, izR;kjksi.k ugha fd;k x;kA ySal dk izR;kjksi.k ejht ds eksfr;kfcan vkWijs'ku ds Ik'pkr~ mlds us= dh fLFkfr dks ns[kdj us= jksx fo'ks"kK dks djuk iM+rk gSA dqN le; Ik'pkr~ us= dh fLFkfr dk v/;;u djus ds ckn ySal izR;kiZ.k ;k p'ek yxkuk tks fd fLFkfr ds vuqdwy gksus ij us= fo'ks"kK lykg nsrk gS fdUrq vihykfFkZuh@ifjokfnuh bl gsrq mfpr le; ij us= fo'ks"kK ds le{k // 8 // mifLFkr gksdj mfpr mipkj gsrq laidZ ugha dh vU;Fkk mls HkVduk ugha iM+rkA eksfr;kfcan vkWijs'ku ds Ik'pkr~ ySal dk izR;kjksi.k gj fLFkfr esa gks ldrk gS] ;g vU; fLFkfr;ksa ds vfrfjDr ejhtksa dh vka[k rFkk vU; fof'k"V rFkk O;fDrxr fLFkfr ,oa cukoV ij fuHkZj djrk gSA vihykfFkZuh@ifjokfnuh }kjk >wBs dFku dj Qksje ds le{k xyr ,oa >wBs rF;ksa ds vk/kkj ij orZeku vkosnu&i= izLrqr fd;k x;k gS vkSj vkosnu esa of.kZr rF;ksa dh iqf"V esa dksbZ Hkh nLrkost izLrqr ugha fd;k x;k gSA vk'p;Z dk fo"k; gS fd vU; us= fo'ks"kK ds ikl mipkj gsrq tkus ij Hkh ySal dk izR;kiZ.k ugha fd;k x;k vkSj uk gh bl gsrq er O;Dr fd;kA mRrjoknh dz-3@vukosnd dz-3 us vihykfFkZuh@ifjokfnuh dk mipkj 'kkldh; fpfdRld ds :Ik esa 'kkldh; fpfdRlky; esa fd;k Fkk ftl ij miHkksDrk laj{k.k vf/kfu;e ds izko/kku ykxw ugha gksrs gSaA vihykfFkZuh@ifjokfnuh ds i{k esa dksbZ Hkh okn dkj.k mRiUu ugha gqvk gSA mRrjoknh dz-3@vukosnd dz-3 }kjk vihykfFkZuh@ifjokfnuh dh tkap mijkar eksfr;kfcan vkWijs'ku djus dh lykg fn;k x;k FkkA vihykfFkZuh@ifjokfnuh dk eksfr;kfcan vR;f/kd idh gqbZ voLFkk esa FkkA vkWijs'ku ds iwoZ vihykfFkZuh@ifjokfnuh ,oa mlds lkFk mifLFkr ifjtu dks fd;s tkus okys vkWijs'ku ds laca/k esa iw.kZ :Ik ls le>k fn;k x;k Fkk rFkk vkWijs'ku ls lacaf/kr tksf[keksa ds ckjs esa crk;k x;k Fkk vkSj vkWijs'ku ds nkSjku gksus okyh dksbZ Hkh vukisf{kr fdz;k ds laca/k eas Hkh crk fn;k x;k Fkk vkSj bl gsrq leqfpr dk;Zokgh djus gsrq lgefr i= ds ekQZr~ vf/kdkj izkIr fd;k FkkA vkWijs'ku ds nkSjku eksfr;kfcan vf/kd idk gqvk // 9 // Fkk vkSj os ekal isf'k;ka ftlls fd ySal viuh txg ij fLFkj jgrk gS] VwV pqdh Fkh ftlds dkj.k d`f=e ySal vkWijs'ku Ik'pkr~ lafLFkr ugha fd;k tk ldk vkSj lafLFkr fd;k tkuk ejht ds fgr esa ugha FkkA vihykfFkZuh@ifjokfnuh dks le;≤ ij Qkyksvi fpfdRlk gsrq funsZf'kr fd;k x;k Fkk vkSj ;g Hkh crk fn;k x;k Fkk fd og d`f=e ySal yxokuk pkgrh gS rks yxHkx rhu ekg Ik'pkr~ f}rh; vkWijs'ku dj ySal lafLFkr fd;k tk ldrk gS fdUrq vihykfFkZuh@ifjokfnuh fpfdRlky; esa mifLFkr ugha gqbZA mRrjoknh dz-3@vukosnd dz-3 }kjk lko/kkuhiwoZd mfpr :Ik ls 'kY; fdz;k dh xbZ vkSj dksbZ Hkh ykijokgh ugha cjrh xbZ gSA mRrjoknh dz-3@vukosnd dz-3 }kjk dHkh Hkh O;fDrxr :Ik ls bZykt ugha fd;k x;k Fkk cfYd og 'kklu ds v/khu dk;Z djrs gq, 'kkldh; fpfdRlky; fcykliqj esa fd;k x;k Fkk vkSj uk gh fpfdRlk 'kqYd ds :Ik esa O;fDrxr dksbZ jkf'k izkIr fd;k FkkA vihykfFkZuh@ifjokfnuh }kjk tks Hkh jkf'k Hkqxrku fd;k x;k gS og jkf'k jksxh dY;k.k lfefr dks fd;k x;k gSA vihykfFkZuh@ifjokfnuh }kjk izLrqr 'kiFk&i= ,oa nLrkostksa esa fHkUurk gSA mRrjoknh dz-3@vukosnd dz-3 }kjk fdlh Hkh izdkj ls lsok esa fuEurk] ykijokgh ;k vlko/kkuh ugha cjrh xbZ gSA vihykfFkZuh@ifjokfnuh dksbZ vuqrks"k izkIr djus dh vf/kdkfj.kh ugha gSA vr% vihykfFkZuh@ifjokfnuh dk ifjokn lO;; fujLr fd;k tkosA 05- vihykfFkZuh@ifjkofnuh dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k fLyi ¼nLrkost dz-1 ,oa 2½] ljnkj iVsy fpfdRlky;
// 10 // fcykliqj dk ckg~; jksx iphZ fnukad&29-01-2000 ¼nLrkost dz-3½] ljnkj iVsy fpfdRlky; fcykliqj dh ikorh ¼nLrkost dz-4½] ljnkj iVsy fpfdRlky; fcykliqj dk jksxh dY;k.k lfefr dh iphZ ¼nLrkost dz-5½] jlhn fnukad&02-03-2000 ljnkj iVsy fpfdRlky; fcykliqj dk jksxh dY;k.k lfefr dh iphZ ¼nLrkost dz-6½] ljnkj iVsy fpfdRlky; fcykliqj dk jksxh dY;k.k lfefr dh iphZ fnukad&04-02-2000 ¼nLrkost dz-7½] MkW- ,y- lh- e<+fj;k dh bZykt iphZ fnukad&26-11-2001] 24-02- 2001] 21-09-2002] MkW- cyjke dh bZykt iphZ fnukad&29-03-2000] ljnkj iVsy fpfdRlky; fcykliqj dh csM gsM fVdV ¼nLrkost dz-8 ,oa 9½] fMLpktZ fVdV ¼nLrkost dz-10½] MkW- ,y- lh- e<+fj;k dh bZykt iphZ ¼nLrkost dz-11½] ekWMuZ esfMdy baLVhV~;wV dh iphZ ¼nLrkost dz-12½] MkW- cyjke dh bZykt iphZ fnukad&29-03-2000 ¼nLrkost dz-13½] MkW- ,y- lh- e<+fj;k }kjk MkW- Vh- ,l- lqjsUnzu esfMdy Mk;jsDVj 'kadj us=ky; psUubZ dks fy[kk x;k i= fnukad&03-04-2000 ¼nLrkost dz-14½] MkW- ,y- lh- e<+fj;k dh bZykt iphZ fnukad&13-04-2000 ¼nLrkost dz-15½] 'kadj us=ky; dh bZykt iphZ fnukad&08-05-2000 ¼nLrkost dz-16½] 'kadj us=ky; dh jlhn fnukad&08-05-2000 ¼nLrkost dz-17½] bZ'ojh ykWt dk fcy ¼nLrkost dz-18½] e/;izns'k 'kklu LokLF; ,oa ifjokj dY;k.k foHkkx dk i= ¼nLrkost dz-19½] Hkkuq cuthZ }kjk eq[; fpfdRlk ,oa LokLF; vf/kdkjh fcykliqj dks izsf"kr i= fnukad&27-03-2000 ¼nLrkost dz-20½] MkW- ,y- lh- e<+fj;k dh bZykt iphZ fnukad&29-07-2000 ¼nLrkost dz-21½] Mkd foHkkx }kjk vf/koDrk dks izsf"kr i= fnukad&12-01-2001 ¼nLrkost // 11 // dz-22½ rFkk vf/koDrk uksfVl ¼nLrkost dz-23½ dh Nk;kizfr izLrqr fd;k gSA 06- mRrjoknh dz-3@vukosnd dz-3 dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k MkW- ,y- lh- e<+fj;k dk bZykt iphZ (Annexure 3/1)] ekWMuZ esfMdy bafLVV~;wV ds vkÅV is'ksaV ;qfuV dh iphZ (Annexure 3/2)] 'kadj us=ky; dh bZykt iphZ (Annexure 3/3) rFkk MkW- ,y- lh- e<+fj;k dh bZykt iphZ (Annexure 3/4) dh Nk;kizfr izLrqr fd;k gSA 07- ftyk Qksje us mHk;i{k dh vksj ls izLrqr vfHkopu ,oa vihykfFkZuh@ifjokfnuh }kjk izLrqr nLrkosth lk{;ksa ds ifj'khyu ds Ik'pkr~ vihykfFkZuh@ifjokfnuh ds ifjokn dks fujLr fd;k gS ftlds fo:} ;g vihy gSA 08- vihykfFkZuh@ifjokfnuh dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh ch- etwenkj dk rdZ gS fd ftyk Qksje dk vkns'k =qfViw.kZ gSA vihykfFkZuh@ifjokfnuh Vsyfjax dk O;olk; djrh gSA mlds ckabZ vka[k esa eksfr;kfcan gks x;k Fkk ftlds bZykt ds fy, og fnukad&21-01- 2000 dks mRrjoknh dz-1@vukosnd dz-1 ds v/khuLFk ljnkj oYyHk HkkbZ iVsy eseksfj;y 'kkldh; fpfdRlky; eas inLFk fpfdRld mRrjoknh dz- 3@vukosnd dz-3 ls laidZ dh Fkh vkSj mRrjoknh dz-3@vukosnd dz-3 us vius 'kkldh; vkokl esa vihykfFkZuh@ifjokfnuh dk bZykt fd;k Fkk vkSj // 12 // vihykfFkZuh@ifjokfnuh ls Qhl Hkh izkIr fd;k Fkk vkSj vihykfFkZuh@ifjokfnuh dks 'kkldh; vLirky esa HkrhZ fd;k x;k Fkk] tgka Hkh 'kqYd fy;k x;k Fkk vkSj bl izdkj vihykfFkZuh@ifjokfnuh] [email protected] dh **miHkksDrk** gSA vihykfFkZuh@ifjokfnuh ds ckabZ vka[k dk vkWijs'ku fd;k x;k ijUrq mlesa ysal ugha yxk;k x;k ftlds dkj.k ls vihykfFkZuh@ifjokfnuh dh vka[k esa tfVyrk mRiUu gks xbZ vkSj vka[k dh jks'kuh lekIr gks xbZ ftlds dkj.k ls og O;olk; ugha dj ik jgh gSA mRrjoknh dz-3@vukosnd dz-3 ds fpfdRlh; mis{kk ds dkj.k gh vihykfFkZuh@ifjokfnuh ds vka[k dh jks'kuh lekIr gqvk gSA vihykfFkZuh@ifjokfnuh us MkW- ,y- lh- e<+fj;k dks fn[kkbZ Fkh rc MkW- ,y- lh- e<+fj;k us crk;k fd vka[k esa ysal ugha yxkus ls vka[k dh jks'kuh lekIr gks xbZ gSA mlds ckn vihykfFkZuh@ifjokfnuh us ,e- ,e- vkbZ- vLirky ds us= fpfdRld Ogh- ch- 'kekZ dks fn[kkbZ Fkh rc mlus Hkh ysl a ugha yxkus ds dkj.k jks'kuh lekIr gksuk crk;k FkkA mlds ckn vihykfFkZuh@ifjokfnuh us MkW- cyjke dks Hkh fn[kkbZ Fkh vkSj lHkh ds }kjk ;g crk;k x;k fd ysal ugha yxkus ds dkj.k vihykfFkZuh@ifjokfnuh dh jks'kuh lekIr gks xbZ gS ftlls Li"V gS fd mRrjoknh dz-3@vukosnd dz- 3 ds fpfdRlh; mis{kk ds ifj.kke Lo:Ik gh vihykfFkZuh@ifjokfnuh ds vka[k dh jks'kuh xbZ gS vkSj blfy, vihykfFkZuh@ifjokfnuh {kfriwfrZ ikus dh vf/kdkfj.kh gS] ijUrq ftyk Qksje us vius vkyksP; vkns'k esa ;g fu"d"kZ nsdj fd vihykfFkZuh@ifjokfnuh **miHkksDrk** ugha gS] =qfViw.kZ fu"d"kZ fudkyk gSA mlh izdkj fpfdRlh; mis{kk ds laca/k esa tks fu"d"kZ // 13 // fn;k gS og Hkh =qfViw.kZ gS vkSj fLFkj j[ks tkus ;ksX; ugha gSA vr% vihykfFkZuh@ifjokfnuh dh vihy Lohdkj fd;k tkos vkSj ftyk Qksje }kjk ikfjr vkyksP; vkns'k vikLr djrs gq, vihykfFkZuh@ifjokfnuh dks ifjokn&i= esa of.kZr vuqlkj vuqrks"k iznku dh tkosA vihykfFkZuh@ifjokfnuh dh vksj ls vius rdZ ds leFkZu esa P. R. Niveditha (Dr.) Vs. Y. Ramalakshmamma & Ors. IV (2015) CPJ 602 (NC) dk voyacu fy;k gSA 09- uksfVl rkehyh ds ckn Hkh mRrjoknh dz-1 ,oa 2@vukosnd dz-1 ,oa 2 dh vksj ls dksbZ mifLFkr ugha gq, gSaA 10- mRrjoknh dz-3@vukosnd dz-3 lqt; eq[kthZ dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh ?ku';ke iVsy us ekSf[kd rdZ ds lkFk&lkFk fyf[kr rdZ izLrqr dj ;g vk/kkj fy;k gS fd mRrjoknh dz- 3@vukosnd dz-3 'kkldh; fpfdRlky; esa inLFk gS vkSj vihykfFkZuh@ifjokfnuh dh fpfdRlk fu%'kqYd fd;k x;k gSA mRrjoknh dz-3@vukosnd dz-3 }kjk dksbZ O;fDrxr 'kqYd vihykfFkZuh@ifjokfnuh ls ugha fy;k x;k gS vkSj blfy, vihykfFkZuh@ifjokfnuh **miHkksDrk** ugha gS vkSj vihykfFkZuh@ifjokfnuh dk ifjokn fujLrh ;ksX; gSA vihykfFkZuh@ifjokfnuh ds ckabZ vka[k esa eksfr;kfcan dk vkWijs'ku ds ckn vihykfFkZuh@ifjokfnuh dh 'kkjhfjd ifjfLFkfr vuqdwy ugha gksus ds dkj.k vkWijs'ku ds le; ysal dk izR;kjksi.k ugha fd;k x;k rFkk // 14 // Ik'pkr~orhZ fpfdRlh; bZykt vihykfFkZuh@ifjokfnuh }kjk ugha djkbZ xbZ vkSj uk gh mlesa lko/kkuh cjrh xbZ gSA vkWijs'ku ds Ik'pkr~ ysal dk izR;kjksi.k us= dh fLFkfr dks ns[kdj us= fo'ks"kK dks djuk iM+rk gS vkSj dqN ,slh ifjfLFkfr gksrh gS ftlesa rqjar ysal dk izR;kjksi.k ugha fd;k tk ldrk vkSj dqN le; Ik'pkr~ us= dh fLFkfr tkap dj ;g fu.kZ; fy;k tkrk gS fd us= esa ysal izR;kjksi.k fd;k tkuk gS ;k p'ek yxkuk gSA bl izdj.k esa vkWijs'ku ds nkSjku vihykfFkZuh@ifjokfnuh dk eksfr;kfcan vf/kd idk gqvk Fkk vkSj eka'k isf'k;ka ftlesa ysal viuh txg fLFkj jgrk gS] VwV pqdh Fkh blfy, rRdky d`f=e ysal LFkkfir fd;k tkuk ejht ds fgr esa ugha Fkk vkSj blfy, ysal ugha yxk;k x;k Fkk rFkk vihykfFkZuh@ifjokfnuh dks bl laca/k eas voxr djk;k x;k Fkk vkSj mls funsZf'kr fd;k x;k Fkk fd og vkdj Qkyksvi psdvi djk, ijUrq vihykfFkZuh@ifjokfnuh us funsZ'k dk ikyu ugha fd;k vkSj vihykfFkZuh@ifjokfnuh }kjk mRrjoknh dz-3@vukosnd dz-3 ls dksbZ laidZ ugha fd;k x;kA mRrjoknh dz-3@vukosnd dz-3 }kjk fpfdRlh; izfdz;k ds vuqlkj gh dk;Zokgh fd;k x;k gSA mRrjoknh dz-3@vukosnd dz-3 }kjk fdlh izdkj dh fpfdRlh; mis{kk ugha cjrh xbZ gSA bl izdj.k esa vihykfFkZuh@ifjokfnuh }kjk ,slk dksbZ lk{; izLrqr ugha fd;k x;k gS ftlls ;g Li"V gks fd vihykfFkZuh@ifjokfnuh ds eksfr;kfcan ds vkWijs'ku ds Ik'pkr~ ysal izR;kjksi.k ugha djus ds dkj.k vihykfFkZuh@ifjokfnuh ds vka[k dh jks'kuh iw.kZr% lekIr gks xbZ gS vkSj okil vkuk laHko ugha gSA MkW- cyjke }kjk tks ih- ,y- $ dk mYys[k // 15 // fd;k x;k gS] mldk rkRi;Z ;g gS fd vihykfFkZuh@ifjokfnuh ds vka[k esa jks'kuh 'ks"k gS vkSj mlh izdkj MkW- ,y- lh- e<+fj;k us tks i= fy[kk gS og 'kadj us=ky; esa vihykfFkZuh@ifjokfnuh ds bZykt gsrq feyus dk le; fu/kkZfjr djus gsrq fy[kk x;k gS] MkW- ,y- lh- e<+fj;k }kjk vka[k dh jks'kuh lekIr gksuk ugha fy[kk x;k gSA vihykfFkZuh@ifjokfnuh Lo;a us fpfdRlh; ijh{k.k djkdj fo'ks"kK fjiksVZ izkIr dj nLrkost izLrqr ugha fd;k gS vkSj bl izdkj vihykfFkZuh@ifjokfnuh] mRrjoknh dz- 3@vukosnd dz-3 ds fo:} fpfdRlh; mis{kk lkfcr djus esa iw.kZr% vlQy jgh gS vkSj ,slh fLFkfr esa ftyk Qksje us tks fu"d"kZ fudkyk gS] og iw.kZr% mfpr gSA vr% vihykfFkZuh@ifjokfnuh dh vihy fujLr fd;k tkos vkSj ftyk Qksje }kjk ikfjr vkyksP; vkns'k ;Fkkor~ j[kk tkosA mRrjoknh dz-3@vukosnd dz-3 dh vksj ls vius rdZ ds leFkZu eas Indian Medical Association Vs. V. P. Santha AIR 1996 Supreme Court 550, C. P. Sreekumar (Dr.) Vs. S. Ramanujam II (2009) CPJ 48 (SC), Dr. Ashok Kumar Rai Vs. Smt. Seema Singh & Anr. 2015 (2) CPR 701 (NC), Kishore Lal Vs. Chairman, Employees State Insurance Corporation 2007 (2) CPR 493 (SC), V. Krishna Kumar Vs. State of Tamil Nadu & Ors. 2016 (1) CPR 443 (SC) ds U;k; n`"Vkar dk voyacu fy;k gSA 11- geus mHk;i{k ds fo}ku vf/koDrkx.k dk rdZ Jo.k fd;k rFkk ftyk Qksje ds vfHkys[k ,oa vkyksP; vkns'k dk Hkh ifj'khyu fd;k x;kA // 16 // 12- loZizFke ;g fopkj djuk gS fd D;k vihykfFkZuh@ifjokfnuh **miHkksDrk** gS\ 13- Indian Medical Association Vs. V.P. Shantha & Ors. AIR 1996 Suprem Court 550 tks fd III (1995) CPJ 1 (SC) ds :Ik esa Hkh izdkf'kr gqvk gS] esa ekuuh; loksZPp U;k ;ky; }kjk vkns'k dh dafMdk&55 esa ;g fu/kkZfjr fd;k x;k gS fd%& "55. On the basis of the above discussion, we arrive at the following conclusions;
(1) Service rendered to a patient by a medical practitioner (except where the doctor renders service free of charge to every patient or under a contract of personal service), by way of consultation, diagnosis and treatment, both medicinal and surgical, would fall within the ambit of 'service' as defined in Section 2(1)(o) of the Act.
(2) The fact that medical practitioners belong to the medical profession and are subject to the disciplinary control of the Medical Council of India and/or State Medical Councils constituted under the provisions of the Indian Medical Council Act would not exclude the services rendered by them from the ambit of the Act.
// 17 // (3) A "contract of personal service" has to be distinguished from a "contract for personal services". In the absence of a relationship of master and servant between the patient and medical practitioner, the service rendered by a medical practitioner to the patient cannot be regarded as service rendered under a 'contact of personal service'. Such service is service rendered under a "contract for personal services" and is not covered by exclusionary clause of the definition of 'service contained in Section 2(1)(o) of the Act.
(4) The expression "contract of personal service" in Section 2(1)(o) of the Act cannot be confined to contracts for employment of domestic servants only and the said expression would include the employment of a medical officer for the purpose of rendering medical service to the employer. The service rendered by a medical officer to his employer under the contract of employment would be outside the purview of 'service' as defined in Section 2(1)(o) of the Act.
(5) Service rendered free of charge by a medical practitioner attached to a hospital/nursing home // 18 // or a medical officer employed in a hospital/nursing home where such services are rendered free of charge to everybody, would not be 'service' as defined in Section 2(1)(o)of the Act. The payment of a token amount for registration purpose only at the hospital/nursing home would not alter the position.
(6) Service rendered at a non-government
hospital/nursing home where no charge
whatsoever is made from any person availing of the service and all patients (rich and poor) are given free service-is outside the purview of the expression 'service' as defined in Section 2(1)(o) of the Act. The payment of a token amount for registration purpose only at the hospital/nursing home would not alter the position.
(7) Service rendered at a non-government hospital/nursing home where charges are required to be paid by the persons availing of such services falls within the purview of the expression 'service' as defined in Section 2(1)(o) of the Act.
(8) Service rendered at a non-government hospital/nursing home where charges are required to be paid by persons who are in a position to pay // 19 // and persons who cannot afford to pay are rendered service free of charge would fall within the ambit of the expression 'service' as defined in section 2(1)(o) of the Act irrespective of the fact that the service is rendered free of charge to persons who are not in a position to pay for such services. Free service, would also be 'service' and the recipient a 'consumer' under the Act.
(9) Service rendered at a government hospital/health centre/dispensary where no charge whatsoever is made from any person availing of the services and all patients (rich and poor) are given free service- is outside the purview of the expression 'service' as defined in Section 2(1)(o) of the Act. The payment of a token amount for registration purpose only at the hospital/nursing home would not alter the position.
(10) Service rendered at a government hospital/health centre/dispensary where services are rendered on payment of charges and also rendered free of charge to other persons availing of such services would fall within the ambit of the expression 'service' as defined in Section 2(1)(o) of the Act, irrespective of the fact that the service is rendered // 20 // free of charge to persons who do not pay for such service. Free service would also be 'service' and the recipient a 'consumer' under the Act.
(11) Service rendered by a medical practitioner or hospital/nursing home cannot be regarded as service rendered free of charge, if the person availing of the service has taken an insurance policy for medical care whereunder the charges for consultation, diagnosis and medical treatment are borne by the insurance company and such service would fall within the ambit of 'service' as defined in Section 2(1)(o) of the Act.
(12) Similarly, where, as a part of the conditions of service, the employer bears the expenses of medical treatment of an employee and his family members dependent on him, the service rendered to such an employee and his family members by a medical practitioner or a hospital/nursing home would not be free of charge and would constitute 'service' under Section 2(1)(o) of the Act."
14- Laxman Thamappa Kotgiri Vs. G.M. Central Railways & Ors. III (2006) CPJ 6 (SC); esa ekuuh; loksZPp U;k;ky; }kjk ;g fu/kkZfjr fd;k x;k gS fd%& // 21 // "Medical Services - Paid Service - Appellant employee of Railways - Complaint filed that his wife treated negligently in Central Railway Hospital and died. State Commission came to conclusion that hospital had been set up to treat Railway employees and 'predominant competent' of Railway Hospital was free service to Railway employees and not paid service to outsiders. Charges taken from Railway employees were nominal and with reference to maintenance charges of Hospital. State Commission concluded it would not come within definition of 'paid service' and complaint not maintainable. National Commission upheld this view of State Commission. Where medical service rendered as part of terms and conditions of service, this would not amount to free service and would constitute service for purposes of Act. Impugned order set aside."
15. Royapettah Government Hospital Vs. R. Lakshmi, II (2016) CPJ 639, esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "4. We have perused the evidence on record and the observations made by the State Commission. We disagree with the argument that, the patient was not a consumer as the OP is a Government Hospital. It was held by Hon'ble Supreme Court in Indian Medical Association v. V.P. Shanta's, I (1996) CLT 81 (SC) = III (1995) CPJ 1 (SC) = 1995 (SLT Soft) 561 and Savita Garg's v. Director, National Heart Institute, IV (2004) CPJ 40 (SC) = IV (2004) SLT 385, that Government Hospitals are also liable for medical negligence. Recently, Hon'ble Supreme Court in the case of V. Krishnakumar v. State of Tamil Nadu & Ors., VI (2015) SLT 769 = III (2015) CPJ 15 (SC) = Civil // 22 // Appeal No.8065 of 2009, decided on July 1, 2015 held the Government of Tamil Nadu is responsible for medical negligence caused in the government Hospital."
16- vihykfFkZuh@ifjokfnuh us vius ifjokn&i= dh dafMdk&3 esa ;g vfHkopu dh gS fd **mlds vka[k esa eksfr;kfcan gks x;k Fkk rFkk mldk mipkj vukosnd dz-3 ds fuokl MkWDVlZ dkWyksuh esa 'kkldh; fpfdRlky; ifjlj esa fnukad&29-01-2000 dks fn[kk;h Fkh] vukosnd dz-3 us vkosfndk dk bZykt vius fuokl LFkku ij fd;k Fkk rFkk eksfr;kfcan dks ifjiDo voLFkk esa crk;k Fkk rFkk vkWijs'ku djus dh lykg ,oa ysal yxkus dh ckr Hkh dghA vukosnd dz-3 us izkjafHkd bZykt ,oa vkWijs'ku rFkk ysal dk 2]500@&¼nks gtkj ikap lkS :Ik;s½ fy;k Fkk vkSj mlds fuokl ij vkWijs'ku dh O;oLFkk ugha gksus ds dkj.k 'kkldh; fpfdRlky; esa vkarfjd jksxh foHkkx esa HkrhZ djk;k Fkk tgka isbax okMZ esa mls j[kk x;k Fkk ftldk Hkqxrku vihykfFkZuh@ifjokfnuh us 300@&¼rhu lkS :Ik;s½ ,oa vkWijs'ku dk 200@&¼nks lkS :Ik;s½ mRrjoknh dz-3@vukosnd dz-3 dks fd;k FkkA** vihykfFkZuh@ifjokfnuh dh vksj ls ljnkj iVsy fpfdRlky; fcykliqj ds jksxh dY;k.k lfefr dh jlhn fnukad&02-03- 2000 tks fd 225@&¼nks lkS iPphl :Ik;s½ dk gS rFkk ,d jlhn 100@&¼,d lkS :Ik;s½ dk vkSj ,d vU; jlhn fnukad&04-02-2000 dk izLrqr fd;k gSA bl izdkj Li"V gS fd vihykfFkZuh@ifjokfnuh }kjk 'kqYd tek fd;k x;k gS vkSj Åij of.kZr U;k; n`"Vkarksa ds ifjizs{; esa // 23 // vihykfFkZuh@ifjokfnuh tks fd mRrjoknh dz-3@vukosnd dz-3 ls mlds fuokl LFkku ij laidZ dh Fkh vkSj mlds ckn mRrjoknh dz-3@vukosnd dz-3 }kjk mls 'kkldh; vLirky esa HkrhZ dj vkWijs'ku fd;k x;k Fkk] mls ns[krs gq, vihykfFkZuh@ifjokfnuh] [email protected] dh **miHkksDrk** gSA 17- vc ;g ns[kuk gS fd D;k mRrjoknh dz-3@vukosnd dz-3 }kjk vihykfFkZuh@ifjokfnuh ds eksfr;kfcan ds vkWijs'ku djus esa fpfdRlh; mis{kk cjrk x;k gS\ 18- mRrjoknh dz-3@vukosnd dz-3 dh vksj ls ;g vfHkopu fd;k x;k gS fd **ifjokfnuh ds ckabZ vka[k esa eksfr;kfcan ds mipkj gsrq HkrhZ fd;k x;k Fkk vkSj eksfr;kfcan dk vkWijs'ku fd;k x;k Fkk] fdUrq ml le; ysal izR;kjksi.k gsrq vuqdwy 'kkjhfjd ifjfLFkfr ugha Fkh blfy, ysal izR;kjksi.k ugha fd;k x;kA ysal dk izR;kjksi.k ejht ds eksfr;kfcan ds vkWijs'ku ds Ik'pkr~ mlds us= dh fLFkfr dks ns[kdj us= fo'ks"kK dks djuk iM+rk gSA dqN ,slh ifjfLFkfr;ka gksrh gS ftuesa rqjar ysal izR;kjksi.k ugha fd;k tk ldrk gS dqN le; Ik'pkr~ us= dh fLFkfr dk v/;;u djus ds ckn ysal izR;kjksi.k ;k p'ek yxkuk tks fd fLFkfr ds vuqdwy gksus ij us= fo'ks"kK lykg nsrk gSA** mlh izdkj dafMdk&4 esa Hkh vfHkopu fd;k gSA vihykfFkZuh@ifjokfnuh ds vuqlkj mldh vka[k dh jks'kuh iw.kZr% lekIr gks xbZ gS] ijUrq vihykfFkZuh@ifjokfnuh us tks ,y- lh- e<+fj;k dh fjiksV Z // 24 // izLrqr fd;k gS] ml fjiksVZ esa dgha Hkh ;g ugha fy[kk gS fd vihykfFkZuh@ifjokfnuh ds cka, vka[k dh jks'kuh ysal izR;kjksi.k ugha fd;s tkus ds dkj.k lekIr gqvk gS rFkk MkW- cyjke us tks fizfLdzI'ku fn;k gS mlesa Hkh mDr rF; dk mYys[k ugha gS] dsoy ;g fy[kk gqvk gS fd "Details not visible"- bldk rkRi;Z ;g ugha gS fd vihykfFkZuh@ifjokfnuh ds vka[k dh jks'kuh iw.kZr% lekIr gks xbZ FkhA ,l- ih- gkWfLiVy fcykliqj dk tks fMLpktZ fVdV gS mlesa Hkh Mk;Xuksfll esa ckabZ vka[k esa Mature Cataract mYys[k fd;k x;k gSA ekWMuZ esfMdy bafLVV~;wV esa MkW- ch- ih- 'kekZ ds fizfLdzI'ku esa Hkh ,slk dgha mYysf[kr ugha gS ftlls ;g izdV gks fd vihykfFkZuh@ifjokfnuh ds vka[k dk mRrjoknh dz-3@vukosnd dz-3 }kjk fd, x, fpfdRlh; mis{kk ds ifj.kke Lo:Ik gh jks'kuh lekIr gqbZ gS rFkk MkW- ,y- lh- e<+fj;k us MkW- Vh- ,l- lqjsUnzu esfMdy Mk;jsDVj 'kadj us=ky; psUubZ dks i= fy[kk gS mlesa dsoy ;g fy[kk gS fd%& "Please give appointment for "Surgery of Anterior Vipectomy" operated earlier for cataract in O.S. Details as follows:-
Name :- Smt. Bani Banerjee
Age :- 60 yrs
Diagnosis :- O.S. Intra capsulas lens Extraction
with vitous in Anterior chamber.
Advice :- Anterior Vitrecomy with secondary IOL.
Date of Appointment:- On 7.5.2000"
// 25 //
19- B. K. Sharma Vs. Bharti Eye Foundation & Anr. II (2010) CPJ 94
(NC) esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Operating surgeon is best judge to decide whether, in the given blood sugar status, operation would have adverse effect- OP intentionally against will of complainant conducted operation to cause loss, injury to complainant, not alleged- Just because complainant not responded favourably to treatment, no negligence can be attributed to OP- Retinal detachment subsequent to operation cannot be attributed to cataract operation- Medical negligence no proved."
20- Chander Mohan (Dr.) Vs. Gurcharangit Sharma II (2014) CPJ 192 (NC) esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Expulsive haemorrhages was a known complication which has developed neither due to cataract surgery nor negligence committed by eye surgeon- Complainant has made futile attempt to create medical documents to prove allegations against OPs." 21- Sucheta Sanyal Vs. Dr. Meghnad Bhowmik & Anr. II (2014) CPJ 762 (NC) esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Consumer Protection Act. 1986- Sections 2 (1) (g), 21 (a) (i)- Medical Negligence- Cataract Surgery- Post-operative care- Loss of vision of right eye- Alleged deficiency in service- Patient/complainant No.1 suffered post-operative Endophthalmitis in her right eye and subsequently within span of two months, her said right eye was // 26 // eviscerated- Stitch was put after proper clearing of anterior chamber and not during phaco-surgery, as alleged by complainant- There is no absolute bar for applying stitches in phaco-surgery as per medical science- OP-1 is a qualified doctor, having experience and skills in his specialty and he used his best professional judgment and due care in treatment of patient, during post-operative period- Negligence not proved."
22- mRrjoknh dz-3@vukosnd dz-3 us ftyk Qksje ds le{k /kkjk&13 ¼4½ miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr fo'ks"kK jk; gsrq vkosnu&i= izLrqr fd;k Fkk ftlds tokc esa vihykfFkZuh@ifjokfnuh }kjk ;g crk;k x;k Fkk fd MkW- ,l- Bkdqj dk 'kiFk&i= izLrqr dj fn;k x;k gS blfy, fo'ks"kK jk; dh vko';drk ugha gSA fnukad&10-04- 2008 dks mRrjoknh dz-3@vukosnd dz-3 ds vkosnu&i= dks fujLr fd;k x;k FkkA blds iwoZ mRrjoknh dz-3@vukosnd dz-3 dh vksj ls bl vk;ksx ds le{k fo'ks"kK jk; gsrq ,d vihy Hkh izLrqr fd;k Fkk ftlesa vk;ksx }kjk fnukad&08-12-2006 dks ;g vknsf'kr fd;k x;k Fkk fd **;g vihy Lohdkj dh tkrh gSA vk{ksfir vkns'k ftlds }kjk vihykFkhZ dk vkosnu&i= fujLr fd;k x;k gS mls vikLr fd;k tkrk gS rFkk ;g funsZ'k fn;k tkrk gS fd vihykFkhZ fo'ks"kK dk lk{; ;k er izLrqr dj ldsaxs vkSj ,slk fd;s tkus ij ifjoknh@mRrjoknh dz-3 dks mDr lk{kh ds izfrijh{k.k dk vkSj [k.Mu esa fo'ks"kK er vFkok lk{; izLrqr djus dk volj fn;k tkosxk vkSj vihykFkhZ dh vihy 2]000@&¼nks gtkj :Ik;s½ // 27 // ifjO;; ij Lohdkj fd;k x;k FkkA** blds ifjizs{; esa fo'ks"kK vfHker~ eaxk;k x;k FkkA dk;kZy; us= jksx foHkkx fpfdRlk egkfo|ky; jk;iqj ds i= dzekad&594@fpfd-@us=@fo-@ jk;iqj fnukad&03-09-2014 dk vfHker~ izkIr gqvk Fkk ftlesa lapkyd] izk/;kid] us= jksx foHkkx] fpfdRlk egkfo|ky; jk;iqj }kjk ;g vfHker~ fn;k x;k gS fd%& **mijksDr lanfHkZr fo"k;karxZr ys[k gS fd fuEu dkj.kks ls eksfr;kfcan vkWijs'ku ds nkSjku bUVªkvkWD;wyj ySal yxkuk laHko ugha gksrk gS ;k bUVªkvkWD;wyj ySal u yxkuk gh mfpr gksrk gS%& 1- gk;ijespj dSVjsDV gks ftlds lkFk >ksuwyj Mk;ysfll] lcyDlsVsM ysal] fMlyksdsVsM ysal] fofVª;sl izksysIl] Cysd@czkmu dSVjsDV ds lkFk dSIlwyj dSylhfQds'ku ;k lwMks ,Dljs Qksyh;slu gks rks ysal yxkuk u yxkuk ifjfLFkfr ds vuqlkj ltZu dk fu.kZ; loksZifj gksrk gSA 2- blh izdkj gk;ijespj dSVjsDV ;k lkekU; dSVjsDV gksus ij Hkh vkWijs'ku ds nkSjku ;fn iksLVsfj;j ysal dSIlwy QV tk;s bl fLFkfr esa Hkh ltZu dk fu.kZ; gh lokZsifj gksrk gSA 3- mDr ,aVsfj;j ;k iksLVsfj;j ysal dSIlwy dHkh&dHkh vkWijs'ku ds nkSjku bUVªkvkW#D;wyj izs'kj ¼vka[k dk ncko½ c<+us ;k Lo;a ejht ds [kkalus] Nhadus] vlkekU; :Ik ls ghyus Mwyus ;k ltZu dh lykg ds fo:} vkWijs'ku ds nkSjku xfrfof/k djus ls // 28 // QV tkrh gSA QyLo:Ik ysal yxkuk laHko ugha gksrk gS ;k ysal u yxkuk gh mfpr gksrk gSA 4- vkWijs'ku ds nkSjku vkbZfjl izksysIl gksus yxs ;k ,aVsfj;j psacj dh xgjkbZ ncko dh otg ls 'kw.; ¼¶ysV ,aVsfj;j psacj½ gks tk;s rc Hkh ysal yxkuk laHko ugha gks ldrk gSA 5- vkWijs'ku ds nkSjku ,dLiyflo gsejst ¼vka[k dh vanq:uh lajpukvksa ls jDr dk vR;f/kd ek=k esa ¼cguk@óko½ gksuk vFkok fofVª;sl izksysIl gksuk vFkok iwoZ ls fo|keu fofVª;sl gsejst ;k jsfVuy fMVspesaV dk irk pyuk vkfn fLFkfr;ksa esa Hkh bUVªkvkWD;wyj ysal yxkuk mfpr ugha gksrk gSA 6- eksfr;kfcan 'kjhj ;k vka[k dh chekfj;ksa ds pyrs tfVyrk ¼dkWefIydsVsM dSVjsDV½ ds :Ik esa mRiUu gqvk gks ;k vka[k esa vU; chekfj;ka tSls Xykdksek] gkbZek;ksfi;k] ;wosvkbZVhl] iksLVsfj;jlkbusfd;k] dksykscksek] jsfVuyfMVspesaV] vkWfIVduoZ] ,Vªksih] fotqoyikFkos@fotqoy dkjVsDl iSFkksykWth gksus ij Hkh ysal yxkuk laHko ;k mfpr ugha gksrk gSA 7- orZeku esa miyC/k dSVjsDV vkWijs'ku dh i}fr;ksa dk viuk ekud gS tks ifjfLFkfr;ksa ds vuqlkj mi;ksx esa ykbZ tkrh gS vkSj fdl i}fr ls vkWijs'ku djuk gS] bldk fu.kZ; ltZu gh vkWijs'ku ds nkSjku mRiUu ifjfLFkfr ds vuqlkj djrk gSA var esa ysal ugha // 29 // yxkus ls fdlh vka[k esa fdlh izdkj dh {kfr gksuk rdZ laxr ugha yxrk gSA ,slh ifjfLFkfr eas ckn esa Hkh lsds.Mjh baEIykaV fd;k tk ldrk gSA** 23- fo'ks"kK dk tks vfHker~ gS mlds [k.Mu esa vihykfFkZuh@ifjokfnuh }kjk dksbZ fo'ks"kK vfHker~ izLrqr ugha fd;k x;k gS vkSj fo'ks"kK us vius vfHker~ essa ;g Li"V :Ik ls mYysf[kr fd;k gS fd orZeku esa miyC/k dSVjsDV vkWijs'ku dh i}fr;ksa dk viuk&viuk ekud gS tks ifjfLFkfr;ksa ds vuqlkj mi;ksx esa ykbZ tkrh gS vkSj fdl i}fr ls vkWijs'ku djuk gS bldk fu.kZ; ltZu gh vkWijs'ku ds nkSjku mRiUu ifjfLFkfr ds vuqlkj djrk gS vkSj ysal yxkus ls fdlh vka[k easa fdlh izdkj dh {kfr gksuk rdZ laxr ugha yxrk gSA bl izdkj fo'ks"kK dh vfHker~ ls Li"V gS fd mRrjknh dz-3@vukosnd dz-3 }kjk vihykfFkZuh@ifjokfnuh ds cka;sa vka[k ds vkWijs'ku djus ds rRdky ckn ysal u yxkdj fdlh izdkj dh fpfdRlh; mis{kk ugha fd;k gS vkSj muds }kjk vihykfFkZuh@ifjokfnuh dh ifjfLFkfr ,oa dSVjsDV dh xaHkhjrk dks ns[krs gq, vxj ysal ugha yxkus dk fu.kZ; fy;k x;k gS rks ;g ugha ekuk tk ldrk fd mRrjoknh dz- 3@vukosnd dz-3 }kjk fdlh izdkj dh fpfdRlh; mis{kk cjrk x;k gSA 24- mijksDr foospuk ds ifjizs{; esa ftyk Qksje }kjk ikfjr vkyksP; vkns'k iw.kZr% mfpr gSA mlesa fdlh izdkj dh vfu;ferrk ,oa // 30 // voS/kkfudrk ugha gS vkSj uk gh fdlh izdkj ds gLr{ksi dh vko';drk gSA 25- vr% vihykfFkZuh@ifjokfnuh dh vihy lkjghu gksus ls fujLr fd;k tkrk gSA ftyk Qksje }kjk ikfjr vkyksP; vkns'k fnukad&22-12- 2016 dh iqf"V dh tkrh gSA bl vihy dk O;; i{kdkj viuk&viuk ogu djsaxsA ¼U;k;ewfrZ vkj-,l-'kekZ½ ¼Mh- ds- iksn~nkj½ ¼ujsanz xqIrk½ v/;{k lnL; lnL;
22@07@2017 22@07@2017 22@07@2017