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citizens.

2) That in the year 2009 an another Indane LPG agency was commenced at Ghuggar which is run by the HP State Civil Supplies Corp Ltd (A HP Govt. Undertaking) for the benefit of the local public. The services of this LPG agency are very good and there is not any public complaint against the agency.

3) That the most of the LPG consumers wants to transfer their LPG connections to govt. agency at Ghuggar but whenever someone approaches the owner of the Palam Gas Service to transfer their LPG connection to LPG Ghuggar he not only straightway refuses to transfer the LPG Connection but also misbehaves with them. The most of the consumers as well as the surrounding Panchayats have represented the Indian Oil authorities and administrator to transfer their connections from M/S Palam Gas Service time and again but in vain. The copies of the latest resolutions of Ghuggar, Aima and Lohna & Bandla Panchayats along with representations of the general consumers for transfer of their LPG connections which were submitted to the Indian Oil officers are enclosed here with for kind perusal please.

"Briefly stated that IOC Gas agency was initially sanctioned in the name of M/S Palam Gas Agency, Palampur but with the expansion of area as well as population consumers started facing inconvenience in getting refill/new connection. Later on with my all out efforts a new Gas Agency of IOC was got sanctioned to HP State Civil Supply Corporation at Ghuggar in 2009. On this problem for new connection was sorted out but the problem for refills remains for old connection which was earlier issued by M/S Palam Gas Agency, Palampur.

4. In the month of January 2017, a few requests were received for transfer of connections from M/s Palam Gas to M/s HPSCSC, Ghuggar. The portability was activated in the system by grouping both the distributors and all the requests received were cleared by M/s Palam Gas Service. However, in the process some unscrupulous elements displayed the banners and pasted notice on shop regarding transfer of connections under portability scheme and were charging the customers for providing portability service. To arrest this mal-practice, the portability was disabled. However, the request for transfer of customers from Palam Gas to M/s HPSCSC, Ghuggar was never refused either at distributor level or field/Area office level.

5. Under the portability service in the month of January, 2017, 50 requests were received and the same were cleared by M/s Palam Gas Service for transfer to .

M/s HPSCSC, Ghuggar. No request from any customer of M/s Palam Gas Service, has been received after January, 2017, for transfer of gas connection to M/s HPSCSC, Ghuggar.