Section 42 mandates distribution licensee
to establish Consumer Grievance Redressal Forum
(CGRF). Since provisions related to open access in
distribution and establishment of CGRF ... framed the MERC (Consumer Grievance Redressal
Forum and Electricity Ombudsman) Regulations 2006.
(CGRF Regulations,2006). In accordance with these
Regulations, the Appellant has established Consumer
aggrieved consumer can redress grievance by
approaching the Consumer Grievance Redressal Forum (CGRF)
constituted under the Kerala State Electricity Regulatory Commission
(Consumer Grievance Redressal Forum ... Electricity Board. The appellant instead filed a complaint before
the CGRF and filed a Writ Petition in this Court for a mandamus to
the CGRF
short `Regulations 2005') before the Consumers'
Grievance Redressal Forum (CGRF). It was filed with prayers to quash
Ext.P5 mahazar and also ... sought to be amended as per Ext.P9. On
26.11.2009 the CGRF passed Ext.P10 interim order directing that the
supply
4059.2010.odt 2
the petitioner company, by which order Case No.
CGRF(NUZ)072/2009 filed by the respondent no.1 herein came ... consumer connected
to express feeder filed a grievance before the CGRF, Nagpur under
the MERC Regulation 2006 praying for a direction against the
petitioner
2013 17:27:54 :::
wp988.11.odt 2
(CGRF), Amravati Zone, Akola, by which order the Consumer Forum
has directed the petitioner to provide ... Scheme
approached IGR Cell Buldhana but on getting no relief approached
the CGRF, Amravati Zone, Akola. The relief sought by the
respondent was that
about the year 2008 approached the Consumer
Grievance Redressal Forum (CGRF) constituted under Section 42(5) of the
Electricity Act, 2003 with the case that ... case of the respondent before the CGRF that inadvertently
the master date of the meter installed at the premises of the petitioner could
Electricity Consumer Grievance Redressal Forum, Kanpur (hereinafter referred to as "CGRF, Kanpur").
2. The facts in brief giving rise to the present dispute ... charged, as above, besides cost of litigation and such other relief as CGRF my deem fit.
4. The said complaint of petitioner was registered
controverted fact emerging is that
substantive case before the CGRF is still pending.
The battle brought to this Court was of an interim
order ... CGRF have given any interim
directions, it alone was first competent to decide
whether there has been compliance of its order or
not. The question
with below mentioned
observations and directions:
"Further, he requested
to the CGRF that licensee be directed to refund full amount of energy
bill ... illegally disconnected until it is restored. Moreover, they
requested to the CGRF may direct the GUVNL to institute an impartial
judicial inquire into the matter
Whether the Consumer Grievance Redressal
Forum (hereinafter referred to as "CGRF") and the
Electricity Ombudsman have jurisdiction or any
authority ... subject matter of
Section 47(4) of the Act?
2) Whether the CGRF and/or the Electricity
Ombudsman deal only with the matters specified
under
