Section 54 in Chhattisgarh State Electricity Regulatory Commission (Redressal of Grievances of Consumers) Regulations, 2007
54.
The office of the Ombudsman shall acknowledge receipt of the representation in the following manner. -(i)If the representation is delivered personally, immediately on submission; and(ii)If the representation is received through post or courier, on the same day or on the next working day.
