Section 5 in The Calcutta Metro Railway General Rules, 2000
5. Responsibility of the Station Master for working.
- The Station Master shall -(a)be responsible for the efficient discharge of the duties devolving upon the staff employed under his control within the station limits and such staff shall be subject to his authority and direction;(b)report, without delay, to his superior all neglect of duty on the part of any Metro Railway servant under his control;(c)see or cause to be seen that all signals, points, emergency equipments devices, platform indicator, CCTV surveillance equipment where provided, AFC equipments, lifts and escalators or any other machinery provided at his station are kept in proper working order and shall report all defects therein to the proper authority;(d)see that the working of the station is carried out in strict accordance with the rules and regulations for the time being in force;(e)see that no person other than the authorised person at the station asks for or gives permission to approach or gives authority to proceed;(f)see that any working notices or instructions or orders issued by the Metro Railway administration are properly exhibited or distributed to staff concerned;(g)see that the train timings and fare lists are correctly exhibited at the station;(h)see that all staff under him are supplied with a copy of these rules or relevant extracts thereof.(i)frequently visit the platforms, booking counters, ticket collection gates and other areas under his administrative control to maintain an effective supervision and to ensure that the platforms, passenger circulating areas, working offices and other areas are kept neat and clean;(j)attend to all passenger complaints or requirements and give necessary assistance to passengers when required;(k)perform any other duties as may be specified.5.02Keeping of books and returns. - The Station Master shall see that all books and returns are neatly kept and posted regularly.5.03Access to and operation of equipment. - No unauthorised person shall be permitted to have access to places from where points, signals, electrical communication instruments or any other appliances connected with working of the Metro Railway are operated.5.04Access to booking office and areas not open for public. - (1) Only persons authorised under special instructions shall be permitted inside booking offices and other offices.(2)Suitable notices shall be displayed restricting entry to prohibited areas.5.05Forms. - (1) All messages and written authorities connected with working of trains shall be prepared on forms as may be specified and shall be stamped with the station stamp.(2)If the necessary printed form is not available, a manuscript form containing particulars shall be prepared as an emergency measure and the reasons therefor will be recorded in the station diary.5.06Station Working rules. - In addition to the general rules and special instructions of Metro Railway, each station shall be provided with the station working rules applicable to the station.5.07Opening of stations. - Stations shall remain open throughout traffic hours unless otherwise authorised by special instructions or when temporary closure is necessary in emergencies.5.08Control of over-crowding on platform. - (1) Station staff must monitor directly or as an alternative through the Closed Circuit TV.(2)In case of over-crowding on the platforms, the sale of tickets shall be stopped temporarily and regulation of passengers shall be enforced in accordance with special instructions.(3)In cases referred to in sub-rule (2), -(a)the driving motorman of the approaching train, and(b)the passengers at the stations, shall be cautioned.5.09Prohibition of begging, vending, smoking, etc. - No person shall beg, vend, smoke create nuisance or create inconvenience to other passengers and misuse Metro Railway.5.10Prohibition against parrying of dangerous/offensive goods. - (1) No person shall take or cause to be taken any dangerous or offensive goods upon the Metro Railway.(2)If any Metro Railway Official has reason to believe that any such goods are contained in a package in the custody of the passengers, he may cause the package to be opened for the purpose of ascertaining its contents.5.11Securing of metro coaches. - The Station Master shall ensure that metro coaches stabled at the station are properly secured in accordance with special instructions.5.12CATC Emergency Stop Plunger. - (1) Emergency Stop Plungers are provided on all station platforms at regular intervals to enable the passenger and Metro Railway servant to stop the train in the station limits in the event of emergency. Limits for operation and procedure for resetting these switches shall be in accordance with special instructions.(2)If Metro Railway Administration is satisfied that the mischievous use of emergency switch is prevalent, it may, direct the disconnection for the time being of the above facility in all or any of the stations wholly or partially.Chapter - VI Accident and Unusual OccurrencesA. General
