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State Consumer Disputes Redressal Commission

1.Sri.B.B.K Sastry vs Sri. K. Chandramouli on 11 July, 2022

       Before the State Consumer Disputes Redressal Commission
         (constituted under the Consumer Protection Act, 2019)
       of Telangana, Eruvaka Building, Khairathabad at Hyderabad

           FA NO.516 OF 2019 AGAINST CC NO.217 OF 2017
     ON THE FILE OF DISTRICT COMMISSION-l, HYDERABAD
Between:

1)      Sri B.B.K. Sastry S/o B.Dakshinamurthy,
        aged 85 years, R/o Flat No.D-24,
        Steel & Mines Complex, Srinagar Colony,
        Hyderabad 500 073 (since died).

2)      Smt B.V.S.Lakshmi W/o late B.B.K. Sastry,
        aged 75 years, R/o Flat No.D-24,
        Steel & Mines Complex, Srinagar Colony,
        Hyderabad - 500 073.



3)      Sri B.Shyamsunder S/o late B.B.K.Sastry,
        aged 47 years, R/o Flat No.B-14,
        Steel & Mines Complex, Srinagar Colony,
        Hyderabad- 500 073 (shyan1sunderb@ gmail.com

4)      Sri B.Akhilesh Arka S/o late B.B.K. Sastry,
        aged 50 years, R/o Flat No.B-14,
        Steel & Mines Complex, Srinagar Colony,
        Hyderabad - 500 073.


        (Appellant No.4 is impleaded as per orders
        in IA No.1564/2020, dated 19.01.2021)
                                                 ...Appellants/Complainants
        And

Sri K.Chandramouli S/o K.Venkatapapaiah,
President, Steel & Mines Employees
Complex Welfare Association,
Aged about 66 years, R/o Flat A-34,
Steel & Mines Complex, Srinagar Colony,
Hyderabad -     500 073.

                                              ...Respondent/Opposite party
Counsel for the Appellants             Sri Devender Kumar Jain
Counsel for the Respondent             Served with notice

cORAM:
                                    ****




              Hon'ble Sri Justice MSK Jaiswal           President
                                    and
                 Smt Meena Ramanathan                 Member
                        Monday,              day of
                                  the Eleventh
                      July Two   Thousand Twenty Two
 Oral Order                                                 k*

                                                                                                    Complainants
                                                                        unsuccessful
                                                             by   the
               This    is    an     appeal preferred                                                  the       District
                                               dated       05.08.2019           passed by
                              the    orders
aggrieved              by                                      dismissing the
                                          in CC No.217/2017 in
 Consumer              Forum-I, Hyderabad
                                                                                 consumers.
                                                                    are    not
 complaint holding                  that the Complainants

                                                                                          referred to     as    arrayed
                For the sake of convenience,
                                             the                  parties       are
 2)
 in the complaint.

                                                                           No.1 retired a s
 3)             It is the         case    of Complainants that Complainant
                                                                         No.2 is wife and

Geological Survey of India; Complainant Director of Steel 8 in Flat No.D-24 of Complainants 3 and 4 are his sons, residing party Mines Complex, situate at Srinagar Colony, Hyderabad. Opposite Mines Employees of Executive Committee of Steel & is a functionary Said complex is a Welfare Association being its President.

  Complex
                                                     112 residential flats                belonging      to individual
      condominium                 consisting of
                                                                           connection with meters
      owners          and each flat is       having    separate electrical
                                                                                         being

municipal taxes and electricity bills are and service numbers. The The Welfare Association was formed by paid by respective owners.

owners of the flats and it was registered with registration No.2406/1988.

                                                                          is    to        look   after    the    routine
      4)          The        function       of the Association
                                                                                                 common areas          and
      maintenance and                    upkeep of   the   complex, particularly
                            for   which,    it collects maintenance             charges          every month from
       facilities,
                                                                                                    Rs.1,500/-         and
       the occupants of the flats.                      The present            charges       are

                                                                    without any default.                  In   2014,       the
       Complainants paid the                  same     regularly
                                                           Association         started       collecting        additional
       Executive Committee of the

charges carry-out certain capital repairs to the complex to initially and amount required was estimated at Rs.80,00,000/- and later it was revised to a little over Rs.5l,00,000/-. Complainants paid a total sum of for all the three flats owned by them Rs.85,800/- by way of six cheques leaving balance of Rs.42,900/-, for which, they sought information by way of etter dated 04.11.2015 addressed to the Opposite party as President of Association.

A letter dated 06.11.2015 signed by Joint Secretary was served on

5) the Complainants which contains ultimatum that if the balance amount is not paid within seven days, essential service will be curtailed to their lats There was no need to issue such ultimatum as the Executive Committee has already received bulk of the amount required tor capita repairs and most of which were unspent and the proposed works were not started till October 2015. Another letter dated 11.11.2015 also Signed by Joint Secretary was served on them which sounded like a charge sheet. On 1+.11.2015 the Complainants informed the Executive Committee that they have no authority to take such decision but on the next day i.e., 15.11.2015. the electricity supply to their flats bearing Nos.D-24. D-13 and B-14 were disconnected without any prOr intimation.

Under compelling cireumstances, the Complainants issued three cheques for Rs.12.500/-, Rs. 12,500/- and Rs.17,900/- in favour of the Association towards balance amount, thereby the power was restored. Disconnection of power had a devastating effect on their family as they suffered health problems. On the day of disconnection of power supply, Complainant No.1 had breathing problem and he could not use nebulizer. His wife too became sick. Complainants got issued a notice dated 02.12.2016, to which, reply dated 29.12.2016 is given with utter issued rejoinder 16.01.2017. As disregard. Complainant got on Opposite party failed to express any regrets, the present complaint came to be filed with a prayer to award compensation of Rs.1,50,000/- for deficiency of service and costs of the complaint.

7) Opposite party filed its written version contending that he is not proper and necessary party to the complaint as the same is filed against him in individual capacity. There is no privity of contract between him and the Complainants. Complainants ought to have filed the complaint the Association but not against him. He never rendered any against services to the Complainants nor received any consideration, hence, the complaint is not maintainable. Hence, prayed to dismiss the complaint with costs.

During the course of enquiry before the District Forum, in order to

8) prove their case, the Complainants got filed the alffidavit evidence of Complainant No.3 as PW1 and got marked the documents Ex.Al to A13.

Opposite party himself filed his aflidavit evidence as RW1 and got marked the documents Ex.Bl to B13.

                                                                                               available         on
                                                 material
                                 considering the
      The  District Forum alter
9)                                           No.217 of 2017,                                         by   orders

dismissed the complaint bearing CC record, paragraph No.1, supra.

dated 05.08.2-10,        as   stated,     at


                                                                                preferred       the present
10)      Aggrieved     by    the said     orders, the Appellants

mis-appreciated the facts and forum below appeal contending that the facts in wrong dismissed the complaint. It misunderstood the thereby of the the is filed against the then President perspective a s complaint misfeasance. Hence, prayed Association who is responsible for the acts of and the orders impugned to allow the appeal by seting aside consequently modify the orders.

arises for consideration is whether the impugned

11) The point that error or Forum suffers from any order as passed by the District interfered irregularity or whether it is liable to be set aside, modified or with, in any manner? To what relief?


                                  learned       counsel           appearing            the      Appellants/
 12)      Heard        the

 Complainants.
                                                                                               parties     in the
 13)      The controversy is about the wrong description of the
                                  at the time when the              same was          pending        before the
 consumer        complaint

District Forum for more than two years.



                      stated,       the     facts        are    that     the    1st    Appellant is              the
  14)     Briefly
                                                                                                               'Steel

Complainant No. 1 and resident of an apartment which is known as He had and Mines Employees Complex' at Srinagar Colony, Hyderabad.

               with the Association                 people who,          it is said have arbitrarily
  disputes
  disconnected         the    electricity       connection          for unknown and irrelevant

                                     the said       acts       of the Association, the deceased 1st
  reasons.       Aggrieved by
                                                                                complaint        on   the file of

Respondent/Complainant has filed the consumer wherein he has shown as many as three District Forum-1, Hyderabad Sastry; Smt B.V.S.Lakshmi persons as the Complainants viz., Sri B.B.K. complaint was filed by showing and Sri B.Shyamsunder. The consumer While describing the parties in K.Chandramouli as the Opposite party.

have described the third Complainant the cause title, the Complainants B.Shyamsunder as the President of Steel & Mines Employees Complex Welfare Association. Having shown the President of the Association as viz., the co-complainant, the relief was sought for against the said person A4 lti T Opsil l a n l rven lpli llel t n l igl nlednss is allegr Hinat tl l ' s n t ol Assn hation y k i p l l I l h mistnks nel r O s , e ompluint was i l hhl hal houg the OM, 20)19 wlin, i i s lenuly inelivicdual bul H t l l u Ilemin th lif is sgll lor ngrins maleral o1 recorel. The TO W nvr oehlly prueel ti enti lor than Oplail Ws nproprerly druftod nnd the trial went 0 more lo be WO y r , Al pmil of tinne, neilher the Complainant wlo cluimt he oluCaled pot0 uv oberrved the scrious mistake which They 4D11ilteel in eleneribing tlie cnu itle wer oliced, more rlieilarly, ven the lat thut the Preniclent ol the Associlion against whom thcy arc wis not laiming he reliela hun nol been alown ns un Oppositc party 110tecd by the Conmpluinauls nor his Advocnle on rcord. Thc matter proceeded un il the third Conplainant i the Presiclent of the Associntion K.Chudrumouli who is nol cV¢n h Oponle purty iN l y leeribed as the Presiclent ol the Associntion.



 I7)           laviug conductel the cuse in such a nanner, now at the appeal
 ntuge, the Appelluntn/Complainants cunot b                                     heard saying that all
                      mistukes         and     wlhal    they   intended          was       that        the        third
 thc           ure

 Complainnt                is    not   the    Presiclent    but     Sri       K.Chandramouli                 is    the

President of the Association.

18) ven il wat they say is acceptled, the complaint as filed in the ume of K.Chandramouli cannot be considered or the rcason that the cts of thc Presiclent or the Scerctary of an Association have to bc challengel but not indivicdunlly. When thcre is a registered Ass0ciation, the still jury is the person who is competent to suc and be sucd is cither the Seeretury generally or the President if the Byc-laws provide. Instcad of makingk the Presilent/Sccretary as the Opposite party, the complaiants who claimed to be educated persons have iled the complaint aguinst K.Chundramnouli as if he is liable in his individual 6 came to be filed and the the complaint capacity. With all those mistakes, Therefore, the complaint. Therelore, District Forum has rightly dismissed the maintainable. Upon K.Chandramouli is not Complaint as filed against interiere r e a s o n to see n o S i d c T i n g the entire material on record, we and hence no reliels with the well-considered order of the District Forum and the same is Ilabie can be granted. There are no merits in the appeal to be dismissed.

but no

19) n the result, the appeal fails and is accordingly dismissed, COsts.