State Consumer Disputes Redressal Commission
Chhattisgarh Rajya Beez & Krishi Vikas ... vs Pahar Singh & Ors. on 6 November, 2015
NRrhlx<+ jkT;
miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad% FA/15/283 lafLFkr fnukad: 06-06-2015 1- NRrhlx<+ jkT; cht ,oa d`f"k fodkl fuxe fyfeVsM cht Hkou] jfoxzke] rsyhcka/kk] jk;iqj ¼N-x-½ 2- izca/kd] cht fuxe :vkcka/kk] nqxZ ] rglhy o ftyk nqxZ ¼N-x-½ ----- vihykFkhZx.k fo:) 1- igkj flax] mez 52 o"kZ] vkRet cq) flax xksaM tkfr xksaM+] lkfdu&efN;kdksUgk] jk-fu-ea- cksM+yk ] rglhy cksM+yk ftyk dchj/kke ¼N-x-½ 2- lfefr izca/kd] lsok lgdkjh lfefr e;kZfnr] fpYQh] iath;u Øekad& 2021] fodkl [kaM cksM+yk rglhy cksM+yk] ftyk dchj/kke ¼N-x-½ 3- milapkyd] d`f"k foHkkx] tuin vkfQl ds ihNs] do/kkZ] ftyk dchj/kke ¼N-x-½ 4- us'kuy lhM~l dkikZsjs'ku fyfeVsM cht Hkou ] iwlkk ifjlj] ubZ fnYyh --------- mRrjoknhx.k // 2 // le{k% ekuuh; U;k;ewfrZ Jh vkj- ,l-'kekZ] v/;{k A ekuuh; lqJh fguk BDdj] lnL; A ekuuh; Jh Mh-ds-iksn~nkj] lnL; A ekuuh; Jh ujsanz xqIrk lnL; A i{kdkjksa ds vf/koDrk vihykFkhZx.k dh vksj ls Jh vkj-ds-Hkkoukuh vf/koDrk A mRrjoknh Øekad&1 dh vksj ls Jh ds-vkuankuh] vf/koDrk A mRrjoknh Øekad&2 dh vksj ls Jh ,l-iaM~;k vf/koDrk A mRrjoknh Øekad&3 dh vksj ls dksbZ mifLFkr ugha A mRrjoknh Øekad&4 dh vksj ls Jhefr f'kYik ikBd mik/;k; vf/koDrk A vkns'k fnukad% -11-2015 }kjk%&ekuuh; Jh vkj- ,l- 'kekZ] v/;{k vihykFkhZ@ba';ksjsal daiuh us ;g vihy /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] do/kkZ ¼N0x0½ ¼ftls vkxs laf{kIr esa ^^ftyk Qksje** lacksf/kr fd;k tk,xk½ esa ifjokn izdj.k Øekad&11@2014 esa ikfjr vkns'k fnukad& 08-05-2015 ftlds }kjk ifjoknh ds ifjokn dks vkaf'kd :i ls Lohdkj djrs gq, ;g vknsf'kr fd;k x;k gS& ^^1- ifjoknh dk ifjokn vukosnd Øekad&4 ds fo:) [kkfjt fd;k tkrk gS A // 3 // 2- vkns'k fnukad ls 2 ekg ds Hkhrj ifjoknh dks vukosnd Øekad&1] 2] 3 ,oa 5 la;qDr vFkok i`Fkd&i`Fkd :i ls {kfriwfrZ jkf'k :i;s 24]000@&¼pkSchl gtkj :i;s½ dk Hkqxrku djsaxsA mijksDr {kfriwfrZ jkf'k ij ifjokn izLrqfr fnukad ls vnk;xh fnukad rd dh vof/k dk 06 izfr'kr okf"kZd dh nj ls C;kt Hkh vnk djsaA 3- vkns'k fnukad ls 02 ekg ds Hkhrj ifjoknh dks ekufld {kfr ds en esa vukosnd dzekad&01 02] 03 ,oa 05 la;qDr vFkok i`Fkd&i`Fkd :i ls :i;s 5]000@&¼ikap gtkj :i;s½ dk Hkqxrku djsaxsA 4- vkns'k fnukad ls 02 ekg ds Hkhrj ifjoknh dks okn O;; ,oa vf/koDrk 'kqYd ds :i esa vukosnd dzekad&01 ]02] 03 ,oa 05 la;qDr vFkok i`Fkd&i`Fkd :i ls :i;s 3]000@&¼rhu gtkj :i;s½ dk Hkqxrku djsaxsA 5- vkns'k fnukad ls 02 ekg ds Hkhrj ifjoknh] vukosnd dzekad&04 dks okn O;; ,oa vf/koDrk 'kqYd ds :i esa :-3]000@&¼rhu gtkj :i;s½ dh jkf'k vnk djsaA** ls nqf[kr gksdj izLrqr fd;k gS A 02- ftyk Qksje ds le{k ifjoknh dk ifjokn laf{kIr esa bl izdkj jgk gS fd ifjoknh xzke efN;kdksUgk i-g-ua-39 rglhy cksMyk ftyk dchj/kke dk d`"kd gS vkSj og xzke efN;kdksUgk fLFkr [kljk uacj 25]67 ] jdck 3-78] 052 dqy 4-30 ,dM+ esa ls 2-00 ,dM+ dk Hkwfe Lokeh gS A o"kZ 2012 esa ifjoknh }kjk dekZ eklwjh /kku dk jksikbZ d`f"k dk;Z tqykbZ 2012 esa fd;k x;k Fkk A ifjoknh us mDr d`f"k Hkwfe ds laca/k esa vukosnd Øekad&2@milapkyd d`f"k foHkkx d`f"k foHkkx do/kkZ ds funsZ'kkuqlkj // 4 // vukosnd Øekad&1 lfefr izca/kd lsok lgdkjh lfefr e;kZfnr fpYQh] ds ek/;e ls mi dasnz >yeyk ls 60 fdyks ¼nks cksjh½ dekZ eklwjh /kku :-846@&¼vkB lkS fN;kyhl :i,½ esa fnukad&08-07-2012 dks Ø; fd;k Fkk vkSj vukosnd }kjk ifjoknh dks crk;k x;k Fkk fd mDr /kku dk cht mRre fdLe dk ijhf{kr ,oa izekf.kr o 100 izfr'kr xkajVh dk cht gS vkSj blh izksRlkgu ds ifj.kkeLo:i gh ifjoknh us mDr /kku dk cht Ø; fd;k Fkk A ifjoknh us izfr ,dM+ 30 fdyks /kku ysdj Fkjgk jksikbZ fd;k] ij izfr ,dM+ esa yxHkx 30 fDoaVy /kku dk mRiknu dj ldrk Fkk ] ftlds vk/kkj ij ifjoknh us dqy 60 fdyks cht Ø; dj cksokbZ dk;Z tqykbZ 2012 esa fd;k Fkk A vukosnd Øekad&1 ds funsZ'kkuqlkj ifjoknh us VsªDVj ls tqrkbZ dj tehu d`f"k ;ksX; rS;kj fd;k Fkk vkSj [kkn Mh-ih-,-] ;wfj;k] lqijQkLQsV dhVuk'kd nokbZ Mkyk Fkk A Fkjgk jksikbZ ] fuankbZ ] dhVuk'kd nokbZ o [kkn Mkyus gsrq etnwjksa ds ek/;e ls Myok;k Fkk vkSj fof/kor~ flapkbZ dk;Z fd;k Fkk vkSj fu/kkZfjr mfpr funsZ'kksa dk ikyu ifjoknh }kjk fd;k x;k ] ijarq tc /kku esa ckyh vkuk 'kq: gqvk rks ] 4 ekg ckn Hkh ikS/ks dk c<+okj ugha gks ik;k A yxHkx 25 izfr'kr ikS/kksa ij ckyh fudyk Fkk A 'ks"k ikS/kksa ij ckyh ugha vk;k vkSj lw[k x;k Fkk vkSj ftlesa ckyh vk;k Fkk ] ml /kku esa iw.kZ :i ls nw/k ugha Hkjk ] ftlls [ksr dk /kku iw.kZr% [kjkc gks x;k Fkk A ifjoknh us /kku dk ikS/kk m[kkM+ dj lacaf/kr vf/kdkjh vukosnd Øekad&2@milapkyd d`f"k foHkkx do/kkZ }kjk ofj"B vf/kdkjh cksM+yk dks lwfpr fd;k x;k Fkk A fnukad& 29-10-2012 dks f'kdk;r Hkh dh xbZ // 5 // Fkh ] ekSds ij tkap dh xbZ Fkh A tkap i'pkr~ ik;k x;k fd /kku dk ikS/kk eqj>k dj lw[k x;k gS A ifjoknh }kjk 2-00 ,dM+ d`f"k Hkwfe ij dekZ eklwjh /kku dk jksikbZ fd;k x;k Fkk A cht lgh jgus ij izfr ,dM+ 30 fDoaVy /kku izkIr djrk vkSj yxHkx :-60]000@& ¼lkB gtkj :i,½ dk Qly ugha gksus ls ifjoknh dks {kfr dkfjr gqvk gS vkSj ifjoknh dks mDr gkfu ds lkFk [kkn] cht] jksikbZ] fuankbZ ] dhVuk'kd ] ikuh flapkbZ VªsDVj] tksrkbZ vkfn esa Hkh :-29]166@& ¼murhl gtkj ,d lkS NSalB :i,½ ifjoknh dks O;; djuk iM+k Fkk ] ftls ifjoknh vukosndx.k ls izkIr djus dk vf/kdkjh gS A vr% ifjoknh dks ifjokn&i= ds dafMdk&6 esa of.kZrvuqlkj {kfriwfrZ dh jkf'k vukosndx.k ls fnyk;h tkos A 03- vukosnd Øekad&1 dh vksj ls ftyk Qksje ds le{k dksbZ fyf[kr dFku izLrqr ugha fd;k x;k gS A 04- vukosnd Øekad&2 dh vksj ls fyf[kr dFku izLrqr djrs gq, ;g vfHkopu fd;k x;k gS fd lanfHkZr cht fuEu Lrj dk Fkk bl laca/k esa ifjoknh }kjk ifjokn ds lkFk i;kZIr lkexzh izLrqr ugha fd;k x;k gS A vkSj blfy, ifjoknh dk ifjokn izpyu ;ksX; ugha gS vkSj fujLrh ;ksX; gS A ifjoknh }kjk vlR; vk/kkjksa ij Qly dh {kfriwfrZ dk vkadyu dj {kfr dk fooj.k fn;k x;k gS A ifjoknh fdlh izdkj dk dksbZ vuqrks"k ikus dk vf/kdkjh ugha gS] tks fujh{k.k izfrosnu izLrqr fd;k x;k gS ] // 6 // mlesa 25 izfr'kr Qly mit gksus dh laHkkouk n'kkZ;k x;k gS vkSj bl izdkj ifjoknh LoPN gkFkksa ls ftyk Qksje ds le{k ugha vk;k gS A vukosnd Øekad&2 u rks lanfHkZr cht dk mRiknd gS vkSj u forjd gS vkSj u gh ifjoknh dks /kku cht dk foØ; fd;k x;k gS vkSj u gh ifjoknh dks fdlh izdkj dk vk'oklu ;k opu fn;k x;k gS A ifjoknh vukosnd Øekad&2 dk miHkksDrk ugha gS ]blfy, ifjoknh vukosnd Øekad&2 ls dksbZ vuqrks"k ikus dk vf/kdkjh ugha gS A vr% ifjoknh dk ifjokn lO;; fujLr fd;k tkos A 5- vukosnd Øekad&3 dh vksj ls fyf[kr dFku izLrqr djrs gq, lHkh egRoiw.kZ rF;ksa dks vLohdkj fd;k x;k gS vkSj ;g vfHkopu fd;k gS fd ifjoknh us dkSu lh cht dkSu ls laLFkk ls [kjhnk Fkk vkSj dkSu lh [kljk uacj ij jksikbZ fd;k x;k Fkk ] bl rF; dh lwpuk vukosnd Øekad&3 dks ugha fn;k x;k gS A fdl [kljk uacj dh Hkwfe ij /kku jksikbZ fd;k x;k ] ifjoknh }kjk vukosnd Øekad&3 dks ugha crk;k x;k Fkk A lfefr izca/kd }kjk fn;s x;s ijfeV esa Hkh fdl [kljk uacj dh Hkwfe ds fy, dekZ eklwjh /kku [kjhnk x;k gS ] ifjoknh }kjk ugha crk;k x;k gS A dksbZ Hkh laLFkk fdlh Hkh cht dh fdLe dh mRiknu dh ek=k dh xkjaVh ugha nsrh ] ek= cht vadqj.k dh xkjaVh nsrh gS A iSdst esa fyf[kr esa funsZ'k fn;k tkrk gS fd laLFkk dh ek= cht vadqj.k dh xkjaVh gksxh A lHkh mRiknd d`"kd ,oa leku ek=k esa mRiknu izkIr ugha dj ikrs A lHkh mRiknd d`"kdksa dk Qly mRiknu fHkUu&fHkUu gksrk gS // 7 // vkSj og leku tyok;q] ekSle ,oa vU; lgk;d ifjfLFkfr;ksa ij fuHkZj djrk gS vkSj blfy, vyx&vyx fdlkuksa dk mRiknu {kerk vyx&vyx gksrk gS A dekZ eklwjh /kku NRrhlx<+ ds fy, mi;qDr gS A bafnjk xka/kh d`f"k fo'ofo|ky; }kjk laiw.kZ NRrhlx<+ dk losZ dj N-x- ds okrkoj.k tyok;q ,oa ekSle ds vk/kkj ij dekZ eklwjh dh iztkfr dks N-x- ds fy, mi;qDr ik;k gS A blfy, bu d`"kdksa ds vfrfjDr do/kkZ ftys ds vU; d`"kdksa dk dksbZ f'kdk;r ugha gqbZ gS A ifjoknh }kjk /;ku ugha fn;k x;k vkSj ,slk izrhr gksrk gS fd foyac ls jksikbZ fd;k x;k gksxk A le; ij nok dk mi;ksx ugha fd;k x;k gksxk ] blfy, /kku dk ck<+ ugha gks ik;k A foyac ls jksikbZ fd;s gq, /kku dh ck<+ ugha gks ikrh gS ] blfy, /kku jksxxzLr gks tkrk gS ] bl dkj.k ls vPNh mRiknu ugha gks ikbZ gksxh A ifjoknh ,d rjQ ;g dFku djrk gS fd jksikbZ dh xbZ /kku esa ckyh gh ugha vkbZ vkSj nwljh rjQ ;g Hkh dFku djrk gS fd /kku dh dVkbZ djk;k x;k gS ] ftlds dkj.k etnwjksa dks Hkqxrku djuk iM+k gS A blls ,slk izrhr gksrk gS fd ifjoknh xyr <ax ls {kfriwfrZ ysuk pkgrk gS A ifjoknh us LoPN gkFkksa ls ifjokn izLrqr ugha fd;k gS ] nqHkkZoukiwoZd ;g ifjokn lafLFkr fd;k gS vkSj blfy, /kku dekZ eklwjh /kku vkSj fdl&fdl [kljk uacj dh Hkwfe ij jksfir fd;k x;k Fkk] bldk mYys[k ugha fd;k gS A ifjoknh dk ifjokn fujLr fd;s tkus ;ksX; gS A bl izdj.k esa i{kdkjksa dk dqla;kstu gS ] blfy, ifjoknh dk ifjokn fujLr fd;s tkus ;ksX; gS A vr% ifjoknh dk ifjokn lO;; fujLr fd;k tkos A // 8 // 6- vukosnd Øekad&4 dh vksj ls fyf[kr dFku izLrqr djrs gq, ;g vfHkopu fd;k x;k gS fd /kku dk cht N-x- cht fodkl fuxe dks lIykbZ gh ugha fd;k x;k gS vkSj u gh ifjoknh us okn i= ,oa 'kiFk&i= esa /kku foØ; dh xbZ cksjh esa yxs Vsx dk u rks mYys[k fd;k gS vkSj u gh mldk ykWV uacj gh fy[kk gS A u gh [kkyh cksjh ;k iSdsV dks nLrkost dh lwph ds lkFk izLrqr fd;k gS] tcfd izek.kd Hkkj oknh ds Åij gS A mlds }kjk Ø; fd;k x;k cht fdlds }kjk lIykbZ fd;k x;k gS A oLrqr% vukosnd Øekad&4 us u rks mijksDr cht dk lIykbZ fd;k gS u gh ifjoknh dh fdlh izdkj dh {kfriwfrZ dk nkf;Rok/khu gS A ifjoknh ]vukosnd Øekad&4 ls {kfriwfrZ ikus dk vf/kdkjh ugha gS ] vr% ifjoknh dk ifjokn lO;; fujLr fd;k tkos A 07- vukosnd Øekad&5 us fyf[kr dFku izLrqr djrs gq, ;g izkjafHkd vkifRr izLrqr fd;k gS fd ifjoknh miHkksDrk laj{k.k vf/kfu;e dh /kkjk&2 1 ¼Mh½ ds varxZr miHkksDrk dh Js.kh esa ugha vkrk gS A vukosnd laLFkk NRrhlx<+ cht ,oa d`f"k fodkl fuxe 'kkldh; laLFkk gS] ftldk dk;Z 'kklu dh ;kstukvksa ds vuqlkj mUur fdLe ds cht mRiknu dj N-x- jkT; cht izek.khdj.k laLFkk ds iz;ksx'kkyk esa ekud Lrj dk ik;s tkus ds dkj.k cht fuxe }kjk iSfdax@Vsfxax dj fu;ekuqlkj 'kkldh; laLFkkvksa ds ek/;e ls d`"kdksa ds fodkl gsrq cht iznku djuk gS A vukosnd Øekad&5 ifjoknh dks dksbZ lsok iznku ugha // 9 // fd;k gS vkSj blfy, miHkksDrk laj{k.k vf/kfu;eds izko/kku vkdf"kZr ugha gksrk gS A ifjoknh dk ifjokn lO;; fujLr fd;s tkus ;ksX; gS A ;g Hkh vfHkopu fd;k x;k gS fd ifjoknh }kjk vukosnd Øekad&5 ls fdlh izdkj dh f'kdk;r ugha fd;k x;k gS] u gh fdlh izdkj dh dksbZ lwpuk nh xbZ gS A vukosnd Øekad&5 N-x- jkT; cht ,oa d`f"k fodkl fuxe fyfeVsM izfØ;k dsanz :vkcka/kk nqxZ }kjk /kku dekZ eklwjh lh-vkbZ-210 fDoaVy rFkk 170 fDoaVy ,oa /kku ,e-Vh-;w- 1010 33 fDoaVy fnukad& 15-05-2012 dks izfØ;k izHkkjh N-x-jkT; cht ,oa d`f"k fodkl fyfeVsM do/kkZ@dchj/kke iz{ks= ?kksfV;k dks Hkstk x;k Fkk A dekZ eklwjh /kku cht dk fof/kor~ ijh{k.k cht ijh{k.k iz;ksx'kkyk jk;iqj ls djk;k x;k A ftlds vuqlkj cht mRre fdLe dh Fkh A ykWV uacj NOV-II-34-42-77 dh 'kq)rk 99-4] uacj NOV-II-34-42-778 dh 'kq)rk 99-6] uacj NOV-II- 34-42-76 C-I dh 'kq)rk 99-6] uacj NOV-II-34-42-74 C-I dh 'kq)rk 98-8] uacj NOV-II-34-42-651-C-1 dh 'kq)rk 99-9 Fkh A /kku dh vU; fdLe ,e-Vh-;w- 1010 dh Hkh 'kq)rk ftldk ykWV uacj NOV-II-34-42-586-C-II dh 'kq)rk 99-8 Fkh A vukosnd Øekad&5 }kjk mRikfnr cht HkkSfrd ,oa vU; y{k.kksa ds vk/kkj ij 'kq) Fkh rFkk cht ijh{k.k vf/kdkjh jk;iqj }kjk gLrk{kj dj izekf.kr fd;k x;k gS vkSj ,slh fLFkfr esa] /kku dh mit esa dksbZ deh cht ds vk/kkj ij gksuk izLrqr ugha gS A ifjoknh }kjk nkok izLrqr djus dk dksbZ vk/kkj ugha gS A /kku dk mRiknu de gksus ds dbZ dkj.k gks ldrs gSa tSls& d`"kd }kjk mfpr fof/k ls cksokbZ] fuankbZ rFkk mfpr ek=k esa [kkn ] nokbZ bR;kfn fu/kkZfjr le; ij ugha nsuk // 10 // vkfn gks ldrk gS A ifjoknh }kjk xzkeh.k foLrkj vf/kdkjh ls lkaBxkaB dj fjiksVZ rS;kj djk;k x;k gS ] blfy, xzkeh.k d`f"k foLrkj vf/kdkjh }kjk tks fjiksVZ fn;k x;k gS] og xzkg~; ugha gS vkSj mls i{kdkj Hkh ugha cuk;k x;k gS ] bl vk/kkj ij ifjoknh dk ifjokn fujLrh ;ksX; gS A ifjoknh dksbZ vuqrks"k ikus dk vf/kdkjh ugha gS A vr% ifjoknh dk ifjokn lO;; fujLr fd;k tkos A 08 mHk;&i{k }kjk fd;s x;s vfHkopu ] nLrkosth lk{; dh foospuk i'pkr~ ftyk Qksje us ifjoknh ds ifjokn dks Lohdkj djrs gq, Åij dafMdk&1 esa of.kZrvuqlkj vuqrks"k iznku fd;k gS ] ftlds fo:) ;g vihy gS A 09- ifjoknh dh vksj ls vius i{k leFkZu esa fuEu nLrkost &ifjoknh us ftl Hkwfe ij dekZ eklwjh /kku cksokbZ fd;k Fkk ml Hkwfe dk ch&1 dh udy dh ewyizfr fnukad 27-11-2012¼A-1½] [kkn forj.k midsUnz >yeyk [kkn forj.k lgdkjh fpYQh ls [kjhnk x;k /kku cht dh jlhn dh Nk;kizfr fnukad 02-07-2012 ¼A-2½] ifjoknh us /kku Qly ds laca/k esa d`f"k milapkyd dchj/kke }kjk ofj"B vf/kdkjh cksM+yk dks fd;k x;k f'kdk;r dh Nk;kizfr fnukad 29-10-2012 ¼A-4½] f'kdk;r ckn mRrjoknh dza-2 }kjk tkWp djk;k x;k mldh Nk;kizfr fnukad 29-10-2012 ¼A-3½] ifjoknh us vius vf/koDrk ds ek/;e ls mRrjoknhx.k dks jftLVMZ uksfVl fn;k x;k Fkk mldh izfr fnukad 31-12-2013 ¼A-5½] jftLVªh jlhn ,oa rkfeyh ikorh dh ewyizfr fnukad 04-01-2014¼A-6½] jftLVªh // 11 // uksfVl izkfIr ckn mRrjoknhx.k }kjk fn;k x;k tokc izfr fnukad 20-01-2014 ¼A-7½] izLrqr fd;k x;k gSA 10- vukosnd Øekad&5 }kjk vius i{k ds leFkZu esa nLrkost N-x-jkT; cht ,oa d`f"k fodkl fuxe fy- dk /kku dekZ eklqjh dk forj.k pkyku fnukad 15-05-2012 dh Nk;kizfr ¼NAS-1½] N-x- jkT; cht ,oa d`f"k fodkl fuxe fy- :vkcak/kk dk /kku dekZeklwjh dk forj.k pkyku rFkk /kku MTU-1010 dk forj.k pkyku fnukad 15-05-2012 dh Nk;kizfr ¼NAS-2½] cht tkap ijh{k.k iz;ksx'kkyk ls ijh{k.k fjiksVZ dekZ eklwjh /kku ds laca/k esa fnukad 22-02-2012 dh Nk;kizfr ¼NAS-3½]cht tkap ijh{k.k iz;ksx'kkyk ls dekZ eklwjh /kku dk ijh{k.k fjiksVZ fnukad 28-02-2012 29-02-2012 ¼NAS-4½] cht tkap ijh{k.k iz;ksx'kkyk ls /kku MTU-1010 dk ijh{k.k i'pkr~ izkIr fjiksVZ fnukad 18-02-2012 dh Nk;kizfr ¼NAS-5½] N-x- cht ,oa d`f"k fodkl fuxe fy- }kjk tkjh /kku dh d`f"k dk;Zekyk dh Nk;kizfr ¼NAS-6½]izLrqr fd;k x;k gS A 11- vihykFkhZx.k dh vksj ls milatkr gksus okys vf/koDrk Jh vkj-ds-
Hkkoukuh dk rdZ gS fd ftyk Qksje dk vkns'k =qfViw.kZ gS A ftyk Qksje us vius vkyksP; vkns'k dh dafMdk&18] 19 ,oa 20 esa Li"V :i ls vfHkfu/kkZfjr fd;k gS fd ifjoknh ;g lkfcr ugha dj ldk gS fd 2-00 ,dM+ esa mRrjoknh Øekad&1 ls Ø; dh xbZ dekZ eklwjh /kku cht jksikbZ fd;k x;k Fkk] ftlesa lgh cht gksus ij izfr ,dM+ 30 fDoaVy /kku dh // 12 // iSnkokj gksrh ] ijarq ifjoknh }kjk ,slk dksbZ lk{; izLrqr ugha fd;k x;k gS fd okLro esa xr~ o"kZ mlus vius mDr Hkwfe ij fdruk iSnkokj izkIr fd;k Fkk A ifjoknh }kjk izfr ,dM+ fdruk mRiknu gksrk gS] bl laca/k esa dksbZ lk{; izLrqr ugha fd;k x;k gS A RAEO us fnukad& 29-10-2012 dks tks f'kdk;r izkIr gqvk Fkk mls ofj"B d`f"k foLrkj vf/kdkjh dks izsf"kr u dj dksbZ funsZ'k izkIr fd, Lo;a fnukad&29-10-2012 dks gh f'kdk;r&i= ds vk/kkj ij tkap dj fjiksVZ rS;kj dj fn;k gS vkSj ,slh fLFkfr esa ;g fjiksVZ lansgkLin gks tkrk gSA QyLo:i] ftyk Qksje us tks jkf'k iznku fd;k gS ] og iw.kZr% =qfViw.kZ gS A ifjoknh ;g lkfcr ugha dj ldk gS fd mls ekud Lrj ls de Lrj dk /kku lIykbZ fd;k x;k Fkk A ifjoknh ;g Hkh lkfcr ugha dj ldk gS fd mlus dekZ eklwjh /kku Ø; fd;k Fkk A ;fn Qly esa fdlh izdkj dh deh vk;h Hkh gksxh] mlds fy, ifjoknh Loa; mRrjnk;h gS A blds fy, vihykFkhZx.k dks mRrjnk;h ugha Bgjk;k tk ldrk gS A ifjoknh fdlh izdkj dh {kfriwfrZ ikus dk vf/kdkjh ugha gS A vr% vihykFkhZx.k dh vihy Lohdkj fd;k tkos vkSj ftyk Qksje }kjk ikfjr vkyksP; vkns'k vikLr fd;k tkos A 12 mRrjoknh Øekad&2 @lfefr izca/kd] lsok lgdkjh lfefr fpYQh dh vksj ls milatkr gksus okys vf/koDrk Jh ,l-iaM~;k ,oa vukosnd Øekad&4@us'kuy lhM~l dh vksj ls milatkr gksus okys vf/koDrk Jhefr f'kYik ikBd mik/;k; us vihykFkhZx.k }kjk izLrqr rdZ dk // 13 // leFkZu fd;k gS vkSj fuosnu fd;k gS fd ftyk Qksje }kjk ikfjr vkyksP; vkns'k fujLr fd;k tkos A 13 mRrjoknh Øekad&1@ifjoknh dh vksj ls milatkr gksus okys vf/koDrk Jh ds-vkuankuh dk ;g rdZ gS fd ifjoknh us vius LokfeRo dh d`f"k Hkwfe [kljk uacj 105@02 ds laca/k esa vukosnd Øekad&1@lfefr izca/kd ]lsok lgdkjh lfefr dchj/kke ls ¼2 cksjh½ 60 fDoaVy dekZ eklwjh /kku :- 846@&¼vkB lkS fN;kyhl :i,½ esa Ø; fd;k Fkk ] ftlds laca/k esa ;g vk'oklu fn;k Fkk fd cht 'kr izfr'kr ijhf{kr ,oa izkekf.kd gS dgdj izksRlkfgr fd;k Fkk ] blh dkj.k ls mDr cht Ø; fd;k x;k gS A 14- geus i{kdkjksa ds fo}ku vf/koDrkx.k dk rdZ Jo.k fd;k A ftyk Qksje ds vfHkys[k dk ifj'khyu fd;k x;k A 15 ifjoknh dh vksj ls fd'rcanh [krkSuh dh udy izLrqr fd;k x;k gS ] ftlds vuqlkj [kljk Øekad&25]67 tks fd xzke efN;kdksUgk esa fLFkr gS ] dk Hkwfe Lokeh gS A ifjoknh dh vksj ls [kkn ijfeV dh Nk;kizfr izLrqr fd;k gS A vukosnd Øekad&5 dh vksj ls nLrkost Øekad&Mh&1 ls Mh&2 izLrqr fd;k x;k gS ] ftlds ifj'khyu ls Hkh Li"V gS fd ifjoknh }kjk /kku dekZ eklwjh Ø; fd;k x;k Fkk vkSj ifjoknh dh vksj ls fyf[kr f'kdk;r vkosnu i= milapkyd d`f"k ftyk dchj/kke dks // 14 // izsf"kr fd;k x;k gS] mlls izdV gksrk gS fd ifjoknh }kjk [ksr esa dekZ eklwjh /kku dk Qly cks;k x;k Fkk A 16- vc ;g ns[kuk gS fd ifjoknh us tks dekZ eklwjh /kku dk cht Ø; fd;k Fkk ] og izekf.kr Lrj dk ugha Fkk vkSj ftlds dkj.k ls ifjoknh dks {kfr mBkuh iM+h gS \ 17- ifjoknh dh vksj ls izFke ckj fnukad&29-10-2012 dks ,d vkosnu i= ftlesa yxHkx 36 fdlkuksa ds gLrk{kj gSa A xzkeh.k d`f"k foLrkj vf/kdkjh ds ek/;e ls mi lapkyd d`f"k ftyk dchj/kke dks izsf"kr fd;k x;k vkSj mlh fnu d`f"k fodkl vf/kdkjh }kjk LFky fujh{k.k dj ] fjiksVZ fn;k x;k gS vkSj blls ,slk izrhr gksrk gS fd tks vkosnu&i= gS ] mi lapkyd d`f"k dsanz dks izkIr gh ugha gqvk gS A d`f"k foLrkj vf/kdkjh }kjk Loa; vkosnu&i= ds vk/kkj ij ifjoknh ds [ksr dk fujh{k.k dj fjiksVZ iznku dj fn;k x;k gS vkSj ,slh fLFkfr esa ;g fjiksVZ lansgkLin gks tkrk gS A ifjoknh }kjk ;g crkus dk iz;kl fd;k x;k gS fd fu/kkZfjr izfØ;k ds vuqlkj /kku dh cqokbZ ] flapkbZ dk;Z] [ksr cqokbZ vkfn d`f"k dk;Z fd;k Fkk ] ijarq bl laca/k esa ifjoknh dh vksj ls dksbZ fu'p;kRed lk{; izLrqr ugha fd;k x;k gS rFkk fnukad&29-10-2012 ds iwoZ ifjoknh }kjk fdlh izdkj dh dksbZ f'kdk;r fd;s tkus ds laca/k esa dksbZ nLrkosth lk{; Hkh ifjoknh dh vksj ls izLrqr ugha gS A // 15 // 18- bl izdj.k esa vukosnd Øekad&5 dh vksj ls Seed testing laboratory ] jk;iqj dk fjtYV 'khV izLrqr fd;k x;k gS vkSj vukosnd Øekad&5 us vius fyf[kr dFku dh dafMdk&3 esa ykWV Øekad dk mYys[k fd;k gS vkSj oSlh ykWV Øekad dk mYys[k ,usD'kpj Mh&3 ls Mh&5 esa fd;k x;k gS ] ftlesa ykWV Øekad ds cht dks yscksjsVjh VsLV esa ikl gksuk crk;k x;k gS ] vFkkZr yscksjsVjh ijh{k.k esa lacaf/kr chtksa dks ekud Lrj dk ik;k x;k gS A
19. M/s National Seeds Corporation Ltd vs. M. Madhusudan Reddy and Another, 2013 (3) CPR 589 (SC), esa ekuuh; loksZPp U;k;ky; us ;g fu/kkZfjr fd;k gS fd%& "37. In Maharashtra Hybrid Seeds Co. Ltd. v. Alavalapati Chandra Reddy, this Court did not decide the issue relating to the alleged non-compliance of Section 13(1)(c) of the Consumer Act, but approved the reasoning of the State Commission which found fault with the appellant for not taking steps to get the seeds tested in an appropriate laboratory. In that case, the respondent had complained that the sunflower seeds purchased by him did not germinate because the same were defective. The complaint was contested by the appellant on several grounds. The District Forum allowed the complaint and declared that the respondent was entitled to compensation @ Rs.2,000/- per acre in addition to the cost of the seeds. The State Commission rejected the objection of the appellant that the seeds and sent them for analysis or test for determining the quality. The National Commission summarily dismissed the // 16 // revision filed by the appellant. In paragraph 4 of the judgment, this Court extracted the finding recorded by the State Commission for upholding the order of the District Forum and declined to interfere with the award of compensation to the respondent. The relevant portions of paragraph 4 are reproduced below :
Thus, it is clear that it is on the permit granted by the Agricultural Officer that the complainants purchased seeds from the opposite parties and that the same Agricultural Officer visited the land and found that there was no germination. In view of the letter written by the Agricultural Officer to the opposite parties to which they sent no reply, it is clear that the same seeds that were purchased from the opposite parties were sown and they did not germinate. In view of the aforesaid letter of the Agricultural Officer, the District Forum felt that the seeds need not be sent for analysis. Moreover, if the opposite parties have disputed that the seeds were not defective they would have applied to the District Forum to send the samples of seeds from the said batch for analysis by appropriate laboratory. But the opposite parties have not chosen to file any application for sending the seeds to any laboratory. Since it is probable that the complainants have sown all the seeds purchased by them, they were not in a position to send seeds for analysis. In these circumstances, the order of the District Forum is not vitiated by the circumstance that it has not on its own accord sent the seeds for analysis by an appropriate laboratory.
* * * * * It is clear from the letter of Agricultural Officer that the opposite parties in-spite of their promise, never visited the fields of the complainants. The opposite parties did not adduce any material to show that the complainants did not manure properly or that there is some defect in the field. In the absence of such evidence and in view of the conduct of the opposite parties not visiting the fields and having regard to the allegation in the complaint that there were rains in the month of September 1991 and the complainants sowed the seeds, it cannot be said that there is any defect either in the manure or in the preparation of the soil for sowing sunflower seeds."
"38. Reference can usefully be made to the orders of the National Commission in N.S.C. Ltd. v. Guruswamy, E.I.D. Parry (I) Ltd. v. Gaurishankar and India Seed House v. Ramjilal Sharma (2008) 3 // 17 // CPJ 96. In these cases the National Commission considered the issue relating to non-compliance of Section 13(1)(c) in the context of the complaints made by the farmers that their crops had failed due to supply of defective seeds and held that the District Forum and State Commission did not commit any error by entertaining the complaint of the farmers and awarding compensation to them. In the first case, the National Commission noted that the entire quantity of seeds had been sown by the farmer and observed :-
"There is no doubt in our mind that where complainant alleges a defect in goods which cannot be determined without proper analysis or test of the goods, then the sample need to be taken and sent to a laboratory for analysis or test. But the ground reality in the instant case is that reposing faith in the seller, in this case the leading Public Sector Company dealing in seed production and sale, the petitioner sowed whole of the seed purchased by him. Where was the question of any sample seed to be sent to any laboratory in the case ? Whatever the Respondent/Complainant had, was sown. One could have appreciated the bonafides better, if sample from the crop was taken during the visit of Assistant Seed Officer of Petitioner - N.S.C. and sent for analysis. Their failure is unexceptionable. In our view, it is the Petitioner Company which failed to comply with the provisions of Section 13(c) of the Act. By the time, complaint could be filed even this opportunity had passed. If the Petitioner Company was little more sensitive or alert to the complaint of the Respondent/Complainant, this situation might not have arisen. Petitioner has to pay for his insensitivity. The Respondent/Complainant led evidence of State's agricultural authorities in support who made their statements after seeing the crop in the field. The onus passes on to the Petitioner to prove that the crop which grew in the field of the complainant was of 'Arkajyothi' of which the seed was sold and not of 'Sugar Body' as alleged. He cannot take shelter under Section 13(c) of the CP Act. Learned Counsel's plea that Respondent/Complainant should have kept portion of seeds purchased by him to be used for sampling purposes, is not only unsustainable in law but to say the least, is very unbecoming of a leading Public Sector Seed Company to expect this arrangement."
20. MAHYCO Seeds Ltd. Vs. G. Venkata Subba Reddy & Ors., III (2011) CPJ 99 (NC), esa ekuuh; us'kuy deh'ku us ;g fu/kkZfjr fd;k gS fd%& // 18 // "9. The Report of the Agricultural Officer who has opined that the crops failed due to genetic failure of the seeds is ambiguous. As already pointed out by Counsel for Petitioner, in the first place, it is in evidence that the inspection was conducted after the harvesting was over and as observed by the Joint Director (Agriculture) a senior authority, at this stage any assessment of defects in the seeds is not possible. The report itself is full of contradictions because while it states in one place that the germination is good, it does not adequately spell out the reasons for the so-called failure of the crops. In any case, genetic defect in seeds cannot be detected through visual inspections and would need to be tested in a scientific laboratory. We also note that there is adequate evidence on record that the Respondent did not take due care in adhering to the recommended schedule for planting the seeds, as also the type of land which is best suited for cotton seeds. Respondent's action in not informing the Petitioner about the so-called failure of the seeds and not involving him in the inspections also make his case further suspect. On the other hand, there is credible evidence that the seeds were tested and certified for genetic purity in a Government of India recognized laboratory and no evidence was led by Respondent to contradict these findings of the laboratory. Further, the onus to prove the defects in the seeds was not on the Petitioner but on the Respondent. This point has been squarely covered in a number of rulings of this Commission as well as the order of the Apex Court in Haryana Seeds Development Corporation Ltd. v. Sadhu and Anr., II (2005) CPJ 13 (SC)=II (2005) SLT 569."
21. MAHYCO Seeds Ltd. vs Subhash Shrihari Devkore & Ors., III (2013) CPJ 150 esa egkjk"Vª jkT; vk;ksx eqEcbZ us ;g fu/kkZfjr fd;k gS fd%& "17. These Panchanamas also does not reflect any specific opinion of officers about the purity of Jawar seeds. Both Panchnamas appear that it were prepared as per say // 19 // of the complainants. Moreover these Panchanamas reflect that as per the say of the complainants the Jawar crops were affected by disease and therefore there was no expected growth. Panchanama dated 31.03.3007 reflects that when the complainants had contacted the representative of opponent company they were asked to spray Biozyme and D.A.P. pesticides. Further Panchanama dated 12.4.2007 prepared by Revenue Circle Inspector, Petwadaj clearly reflects that Jawar crops were affected by a disease and accordingly he has mentioned that crops are affected by disease. Thus, on any count both the Panchanamas are not at all useful for the complainants. On the contrary, both these Panchanamas falsify the contention of complainants that seeds were defective and opponent company has committed deficiency in service, etc. But it appears from the impugned judgment and order that District Consumer Forum without appreciating all these facts jumped to the wrong conclusion that Jawar seed which were supplied by opponent company to the complainants were defective and further opponent company committed deficiency in service. Such erroneous findings cannot be sustained.
18. Lastly, orally as well as by submitting additional written notes of arguments, Mr. Lavekar, learned Counsel for the complainants alternatively submitted to remand the matters back to the District Consumer Forum directing to decide afresh by obtaining expert evidence and giving opportunity of hearing to both sides. According to him as per the Government Circular the seed committee though required to inspect the field in presence of the representative of opponent company, the Guidelines given in the circular are not mandatory and therefore on such technical ground complainants should not suffer. But for the forgoing reasons that Panchanamas prepared by Agriculture Development Officer and Seeds Quality Control Inspector as well as Revenue Circle Inspector are not legal, submission of Mr. Lavekar that complainant's claim cannot be dismissed on technical ground, cannot be sustained. As far as his request for remanding of matter is concerned, he has also tried to support his submission by relying on decision of National Commission in the case of J.K. Agri-Genetics & Ors. V. Siddula Ramesh, etc., 2008 (1) CPR 42 (NC) and decision dated 23.2.2011 of this Commission in M/s Nirmitee Biotech v. Shri Anandrao // 20 // Namdev Patil. But with due respect both these citations of National Commission as well as these State Commission cannot be applicable to the present cases as the facts are quite different. In the present cases, as sample of disputed Jawar seeds is not preserved, now it is not possible to obtain any expert report. Considering the facts of the present cases in our view it will be futile to remand back the matters to District Consumer Forum. Therefore, submission of Mr. Lavekar, learned Counsel for the complainants to remand the matters cannot be considered."
22- lkekU;r% d`"kdksa ls ;g vis{kk ugha dh tkrh gS] fd og tks cht ] cht fuxe ls ;k lkslk;Vh ls Ø; djrk gS] mlesa ls dqN fgLlk yscksjsVjh ijh{k.k gsrq lqjf{kr j[ksa] ijarq lkekU;r% tc cht mfpr :i ls vadqfjr ugha gksrk gS vkSj ml ij lgh ckyh ugha vkrk gS rks ;g fu/kkZfjr djus ds fy, fd cht ekud Lrj ij gS ;k ugha ] rks ,slh fLFkfr esa] d`"kdksa ls vis{kk dh tkrh gS fd l{ke ijh{k.k vf/kdkjh dks [ksr esa Qly dk fujh{k.k djkus gsrq vkosnu&i= izLrqr djsa] rkfd l{ke vf/kdkjh LFky fujh{k.k dj fjiksVZ ns ldsa] ijarq bl izdj.k esa tks LFky fujh{k.k izfrosnu fn;k x;k gS] og l{ke vf/kdkjh }kjk ugha fn;k x;k gS vkSj izFke ckj fnukad&29-10-2012 dks gh vkosnu&i= fn;k x;k vkSj mlh fnu LFky fujh{k.k fd;k x;k gS] tks fd xzkeh.k d`f"k foLRkkj vf/kdkjh }kjk mi lapkyd d`f"k foLrkj vf/kdkjh ls dksbZ vuqefr izkIr ugha fd;k x;k gS vkSj ,slk izrhr gksrk gS fd vkj-,-bZ-vks- us Loa; LFky fujh{k.k dj ckn esa izfrosnu ofj"B d`f"k vf/kdkjh dks izsf"kr fd;k gS A AREO }kjk tks fjiksVZ fn;k x;k gS ] og lansgkLin gS A mDr fjiskVZ ds vfrfjDr ifjoknh }kjk ,slk dksbZ lk{; izLrqr ugha fd;k x;k gS ] // 21 // ftlds vk/kkj ij dgk tkos fd tks cht cks;k x;k Fkk ] og fu/kkZfjr Lrj dk ugha gksus ls Qly esa ckfy;ka ugha vk;h Fkha A 23- lkekU;r% d`"kd vius [ksr esa Qly dh iSnkokj ;k mldh o`f) esa fdlh izdkj dh deh ns[krk gS] rks og rRdky cht fuxe ;k lkslk;Vh ] tgka ls cht Ø; fd;k tkrk gS] mls f'kdk;r djrk gS vkSj d`"kd lacaf/kr jktLo vf/kdkjh ;k ofj"B d`f"k vf/kdkjh dks Hkh LFky ijh{k.k djkus gsrq ;k Qly esa deh gksus ds laca/k esa vkosnu izLrqr djrk gS] ijarq bl izdj.k esa ifjoknh us izFke ckj fnukad&29-12-2012 dks RAEO dks f'kdk;r i= izLrqr fd;k vkSj RAEO us mDr f'kdk;r i= tks fd ofj"B d`f"k vf/kdkjh dks lacksf/kr gS] dks izsf"kr ugha fd;k vkSj u gh ofj"B d`f"k vf/kdkjh ls ;k mi lapkyd d`f"k foHkkx ls dksbZ funsZ'k izkIr fd;k vkSj Loa; tkap fd;k A LFky fujh{k.k dj fjiksVZ rS;kj dj ifjoknh dks lkSai fn;k Fkk vkSj ,slh fLFkfr esa RAEO }kjk nh xbZ fjiksVZ vius vki esa lansgkLin gS vkSj ml fjiksVZ ds vk/kkj ij ;g fu/kkZfjr ugha fd;k tk ldrk fd ifjoknh }kjk cks;s x;s /kku dh Qly dh cht ekud Lrj dk ugha Fkk ftlds dkj.k ls iSnkokj de gqvk gS A d`f"k Qlyksa ds mRiknu dh ek=k] tyok;q ekSle ,oa vU; lgk;d ifjfLFkfr;ksa ij Hkh fuHkZj djrk gS A ifjoknh }kjk Qly dh cqokbZ dc fd;k x;k vkSj fdruh ek=k esa [kkn Mkyk x;k vkSj dc&dc flapkbZ fd;k x;k ] bl ckcr~ Hkh dksbZ lk{; ugha gS A d`f"k foLrkj vf/kdkjh us d`"kdksa ds }kjk f'kdk;r izkIr gksus ij ofj"B d`f"k fodkl vf/kdkjh dks // 22 // i= izsf"kr fd;k gS vkSj ml ij fn'kkfunsZ'k dh ekax fd;k x;k gS] ijarq mi lapkyd d`f"k ;k ofj"B d`f"k foLrkj vf/kdkjh }kjk dksbZ funsZ'k fn;k x;k gS ;k ugha bl laca/k eas dksbZ Hkh nLrkost ifjoknh dh vksj ls izLrqr ugha fd;k x;k gS A d`f"k foLRkkj vf/kdkjh }kjk fujh{k.k dj ikS/ks esa c<+okj de gS ckyh Hkh Bhd ls ugha fudy ik;k gSA ijarq mi lapkyd d`f"k foLrkj vf/kdkjh }kjk fdlh fo'ks"kK ls tkap ugha djk;k x;k gS A bu lc ifjfLFkfr;ksa esa ] ;g ugha dgk tk ldrk fd okLro esa ifjoknh ds Qly dk uqdlku cht ds xq.koRrkghu gksus ds dkj.k gqvk gS A 24- mijksDr foospuk ds ifjizs{; esa] ifjoknh ;g lkfcr ugha dj ldk gS fd vukosnd Øekad&2 ls tks /kku cht Ø; fd;k Fkk ] og cht ekud Lrj dk ugha Fkk vkSj xq.koRrkghu cht gksus ds dkj.k ls Qly dh iSnkokj de gqbZ Fkh A bu lc ifjfLFkfr;ksa esa ftyk Qksje us vius vkns'k dh dafMdk&17 ls 20 esa tks fu"d"kZ fudkyk gS] og iw.kZr% =qfViw.kZ gS ] og fLFkj j[ks tkus ;ksX; ugha gS A 25- vr% vihykFkhZ dh vksj ls izLrqr vihy Lohdkj fd;k tkrk gS A ftyk Qksje }kjk ikfjr vkyksP; vkns'k fnukad&08-05-2015 fujLr fd;k tkrk gS A ifj.kker% ifjokn Hkh fujLr fd;k tkrk gS A izdj.k dh ifjfLFkfr dks ns[krs gq, bl vihy dk O;; i{kdkj viuk&viuk ogu djsaxs A ¼ U;k;ewfrZ vkj-,l-'kekZ ½ ¼ lqJh ghuk BDdj ½ ¼Mh-ds-iksn~nkj½ ¼ujsanz xqIrk½ v/;{k lnL;k lnL; lnL;
@11@2015 @11@2015 @11@2015 @11@2015