Section 4(iii) in Rajasthan Electricity Regulatory Commission (Distribution Licensees Standards of Performance) Regulations, 2003
(iii)In case of routine line fault, the licensee shall restore the power supply to the consumer within 8 working hours of receiving the complaint/information in industrial, municipal and cantonment areas as also in case of Military and PHED installations and within 24 hours of receiving the complaint/information in rural areas.
