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[Cites 10, Cited by 1]

Income Tax Appellate Tribunal - Mumbai

Dialogic Networks (I) P.Ld, Pune vs Asst Cit Cir 3(3), Mumbai on 27 July, 2018

               Aayakr ApIlaIya AiQakrNa " K " nyaayapIz maM u b a[- mao .
IN THE INCOME TAX APPELLATE TRIBUNAL "K" BENCH, MUMBAI

श्री महावीर स हिं , न्याययक   दस्य एविं श्री मनोज कुमार अग्रवाल लेखा      दस्य के     मक्ष ।

  BEFORE SRI MAHAVIR SINGH, JM AND SRI MANOJ KUMAR AGGARWAL, AM


                     Aayakr ApIla saM . / ITA No. 7280/Mum/2012
                    (inaQa- a rNa baYa- / Assessment Year 2008-09)
   Dialogic Networks (India) Pvt.                  The Asst. Commissioner of
   Ltd.                                            Income Tax-Circle 3(3),
   287/2, 3 r d Floor, Pride P urple         Vs.   Aayakar Bhavan, Maharshi
   Coronet, Baner, Pune                            Karve Marg,
   MH-411 045                                      Mumbai-400 020
          (ApIlaaqaI- / Appellant)            ..          (p`%yaqaaI- / Respondent)
                      स्थायी ले खा      िं . / PAN No. AABCV9446M



     अपीलाथी की ओर     े / Appellant by       :    Miss Bhavya Bansal
                                                   Shri Suresh Tolani
                                                   Shri Darpan Kirpalani, ARs'

     प्रत्यथी की ओर े / Respondent by         :    Shri V Jenardhanan, Sr. DR

              न
              ु वाई की तारीख / Date of hearing:               15-05-2018
            घोषणा की तारीख / Date of pronouncement : 27-07-2018



                                     AadoSa / O R D E R

  PER MAHAVIR SINGH, JM:

This appeal by the assessee is arising out of the order of Dispute Resolution Panel-1, Mumbai, [in short DRP] vide direction dated 25.09.2012 u/s 144C of the Income Tax Act, 1961(hereinafter "the Act"). The Assessment was framed by the Asst. Commissioner of Income Tax, 2 ITA No . 7 2 80 / Mu m /2 0 12 Circle 3(3), Mumbai (in short ACIT/ AO) for the AY 2008-09 order dated 04-10-2012 under section 143(3) of the Act.

2. The first issue in this appeal of assessee is against the order of AO/DRP/TPO is as regards to the making of upward adjustment to the total income of the assessee on account of international transactions relating to software development services entered into by assessee with its associate enterprises holding that the same was not at arm's length price. For this assessee has raised the following grounds: -

            "Re.:    Adjustment          of       Rs     1,98,33,679/ -          on
            account        of     the     software                 development
            services:

            1.1     The     Assessing             Officer          the    Disput e
            Resolution          Panel/        the        Transfer         Pricing
            Officer has in making an upward adjustment

of Rs 1,98,33,679/ - to the total income of the Appellant by holding that the international transaction relating to the software development services entered into by the Appellant with its Associated Enterprise was not at an arm's length.


            1.2     The Appellant submits that considering
            the facts and circumstances of its ease and
            the      law        prevailing             oil         subject      the
            international         transaction            relating         to    the

software development servi ces entered into by the Appellant with its Associated Enterprise was at an arm's length and hence no adjustment in respect thereof was called for and the stand taken by the Assessing Officer/the Dispute Resolution Panel the 3 ITA No . 7 2 80 / Mu m /2 0 12 Transfer Pricing Officer in this regard is misconceived, erroneous and incorrect.

1.3 The Appellant submits that the Assessing Officer be directed to delete the upward adjustment of Rs. 1,98,33 ,679/-

made by him to the Appellant's total income and to re -compute its total income and tax liability accordingly. "

3. Briefly stated facts are that the assessee company is engaged in the business of research and development of telecommunication, software and back office support services i.e. IT enable services. The AO during the assessment proceedings noticed that the assessee has undertaken international transaction within the meaning of section 92(b) of the Act with its associate enterprises and therefore a reference was made to the TPO under section 92(CA)(1) of the Act for determination of the arm's length price. The TPO proposed an upward adjustment of ₹ 1,98,33,679/- to the international transactions relating to software development services entered in to by the assessee with its associate enterprises by holding that the transactions are not at arm's length price as depicted by assessee in its accounts. The assessee raised the objections before DRP for the adjustments to the extent of ₹ 1,98,33,679/-.
4. The facts relating to this issue are that the AO/TPO/DRP made an adjustment of ₹ 1.98 crores to the international transactions carried on by assessee to its associate enterprises in relation to software development services. The learned Counsel for the assessee Miss. Bhavya Bansal argued for the assessee and stated the fact that the assessee has rendered Software Development Services to its AE to the tune of ₹ 13,53,11,573/-. The relevant facts are that the assessee is a 100% subsidiary of Dialogic Inc. (Erstwhile Veraz Networks Ltd, USA). The assessee company has set up its unit for development of 4 ITA No . 7 2 80 / Mu m /2 0 12 telecommunication software for its group entities and it also provides marketing and customer services and back office support services (ITES) to its group companies. One of the segments is provision for software development services to its AEs based in Israel and USA. In consideration of the services provided, the assessee received compensation at cost +12% markup and during the year under consideration it received a sum of Rs.13,53,11,573/- for rendering of such services. For benchmarking the transaction, assessee used Transactional Net Margin Method ('TNMM') as the most appropriate method and the profit level indicator ("PLI") was taken as Operating Profit to Total Cost (OP/TC). The TPO has accepted the method used by the assessee i.e. TNMM and accepted the PLI i.e. OP/TC used by the assessee. The assessee has worked out Operating Margin at 9.13%. The assessee has given 11 comparable but the TPO has rejected 10 out of 11 comparables, which were selected by the assessee and undertaken a fresh search on the database Prowess and capitaline. The TPO has shortlisted a set of following 23 companies as comparables, out of which one company is common with the assessee's set and worked out operating margin of comparable at 24.99% and thus made an addition of Rs.1.98 Cr.
                Sr.    Name of the Company            Margins
                No.                                   %
                                                      OP/TC
                 1.    Aarman Software Pvt. Ltd       1.41
                 2.    Accel Transmatics Ltd.         15.72
                 3.    Acropetal Technologies Ltd.    32.45
                 4.    Aricent           Technologies 7.57
                       (holdings) Ltd.
                 5.    AvaniCincom       Technologies 21.65
                       Ltd.
                 6.    Bodhtree Consulting Ltd.       19.14
                 7.    Celestal Labs Ltd.              87.94
                 8.    E-Infochips Ltd.               30.32
                 9.    E-Zest Solutions Ltd.          28.58
                 10.   Igate Global Solutions Ltd.    13.12
                 11.   Infosys Technologies Ltd.      28.58
                 12.   Kals nformation systems ltd.   41.94
                 13.   LGS Global solutions Ltd.      26.46
                 14.   Mindtree Ltd.                  15.34
                                         5

                                                         ITA No . 7 2 80 / Mu m /2 0 12


                  15.   Persistent System Ltd            15.3
                  16.   Quintegra Solutions Ltd.         9.75
                  17.   R Systems International Ltd.     15.3
                  18.   Sasken           communication   12.83
                        Technologies Ltd.
                  19.   Softsol India Ltd.               42.33
                  20.   Tata Elxsi Ltd.                  18.69
                  21.   Thirdware Solutions Ltd.         23.05
                  22.   VGL Softech Ltd.                 15.28
                  23.   Wipro Ltd                        28.56

While selecting such comparables, the TPO has put various filters as given on Page 4 Para 6.2 of TPO's order. The DRP has upheld the order of the TPO without any contrary findings. Aggrieved, now assessee is in appeal before Tribunal.
5. Before us Ld Counsel for the assessee Miss Bavya Bansal argued that in the interest of paucity of time, she would restrict the submission to 15 comparables, based on functionality and initial filters applied by the TPO for Software Development and if these comparable are excluded, the operating margin based on other comparable will be within the limit subject to bench agree by her contentions, then she will not argue on other inclusions or exclusions although she disputed all the comparable taken by the assessing officer. Out of these 15 comparables, 11 are covered by a single judgement in the case of Infor (Bangalore) P. Ltd. In ITA (TP) No.1550/Bang/2012, wherein one company has an arithmetical error in the computation of its margin and further one company is covered by the ITAT decision in assessee's own case for AY 2009-10. For the same, assessee's representative filed a detailed table giving submissions for inclusion or exclusion of all of the comparables selected by the TPO, however detailed discussion was restricted to 15 out of the 23 companies identified by the TPO. The Ld Counsel for the assessee submitted the below table representing different scenarios with respect to her contentions:
6
ITA No . 7 2 80 / Mu m /2 0 12 Sr. Name of the company Margins Scenario 1 Scenario 2 Main argument/ case law No. (Accepting all (excluding relied on for scenario 2 contentions) 14 cos and revising margin of one company)
1. Aarman Software Pvt. Ltd. 1.41 1.41 1.41
2. Accel Transmatics Ltd. 15.72 15.72
3. Acropetal Technologies Ltd. 32.45 Fails initial filter, Ness Technologies ITA 7016
4. Aricent Technologies 7.57 7.57 7.57 (Holdings Ltd.
5. AvaniCincom Technologies 21.65 Infor (Bangalore) ITA 1550 Ltd.
6. Bodhtree Consulting Ltd. 19.14 Infor (Bangalore)ITA 1550 & Dialogic ITAT order AY 2009-10
7. Celestial Labs Ltd. 87.94 Infor (Bangalore) ITA 1550
8. E-Infochips Ltd. 30.32 Product company, rejected by TPO AY 2011-12
9. E-Zest Solutions 28.58 INfor (Bangalore) ITA 1550
10. Igate Global Solutions Ltd. 13.12 Dialogic ITAT Order aY 2009-10
11. Infosys Technologies Ld. 39.62 Infor (Bangalore) ITA 1550
12. KALS information System 41.94 Infor (Bangalore) ITA 1550 Ltd.
13. LGS Global Solutiosn Ltd. 26.46 26.46 26.46
14. Mindtree Ltd. 15.34 15.34
15. Persistent System Ltd. 27.7 Infor (Bangalore) ITA 1550
16. Quintegra Solutiosn Ltd 9.75 Infor (Bangalore) 1550
17. R System International Ltd. 15.3 15.3
18. Sasken Communication 12.83 12.83 Technologies Ltd.
19. Softsol India Ltd. 42.33 15 15 Arithmetic error, PTC Software ITA 1546
20. Tata Elxsi Ltd. 18.69 Infor (Bangalor) ITA 1550
21. Thirdware Solutions Ltd. 23.05 15.28 Infor (Bangalore) ITA 1550)
22. VGL Softech Ltd. 15.28
23. Wipro Ltd. 28.56 Infor (Bangalore) ITA 1550
24. Mean Margins 24.99 12.61 13.88 Within +/- 5% Range Yes yes Since the operating margin in the case of the assessee is 9.13%, therefore in both the situation it comes to less than 14.13% after considering 5% range as per the provision of section 92C(2) of the Act. In 7 ITA No . 7 2 80 / Mu m /2 0 12 respect of each of 15 comparables as taken by TPO while computing the arms length price and making the addition, she made submissions.
6. First she referred to Acropetal Technologies (Holdings) Ltd., which fails to pass the employee cost to turnover filter and even fails the onsite development filter. TPO's has applied an employee cost filter of greater than 25% and onsite development less than 60% filter. However Acropetal has employee cost of only 7.48% and the onsite development is 73%. As per the Annual Report of the Company for FY 2007-08, the total employee cost is Rs. 45,130,804 and total operating revenue is Rs. 603,148,486 (Employee cost ratio of 7.48%). Also the total Onsite Development Charges is Rs. 314,591,271 and total operating cost is Rs. 432,400,427 (Onsite development ratio of 73%). Acropetal has been rejected on the basis of failing the similar Filter applied by TPO in the case of Ness Technologies (India) Private Limited Vs ACIT (ITA 7016/MUM/2012) (AY 2008-09). Attention was drawn to para 6 (iv). It was further contended that as per the annual report of this company on page 35 of paper book, the Company has inventory worth Rs. 1.1 Crores as on 31 March 2008 and is into the business of sale of products. As per page 8 of the TPO's order, the TPO himself rejected Lucid software on the basis of its dealing in software products. The company is engaged in Education services (includes Digital Learning, Mobile Learning, education applications), Healthcare services (Patient Life cycle Management, Hospital Administration Management, Drug Discovery, Disease Life cycle Management), Manufacturing CPG and retail (R&D, New Product Development, Global Supply chain management), Enterprise development. Product development and Enterprise business services.

Hence, it was vehemently argued that not only the company fails two of the initial filters applied by the TPO himself, however it is also functionally not comparable to the assessee.

8

ITA No . 7 2 80 / Mu m /2 0 12

7. The second company was Avani Cincom Technologies Ltd. which is the company into production of products such as D-Exchange, I-Trak, Law firm Solution suite, hotel and restaurant booking engines etc as per Page 56, 57 & 58 of the assessee paper book. No revenue bifurcation between Software Development Services and products is given. The assessee relied on the Tribunal decisions for rejection of this company on the basis of being functionally non comparable to a software development service provider.

8. The third company is Bodhtree Consulting Ltd., which is engaged in providing Data management and Data warehousing services which are classified as lTES. Hence it is functionally not comparable. Further, segmental data is not available. Thus, it is difficult to identify the software services provided by Bodhtree. The company has its head office in Santa Carla, CA and has offshore delivery centers in India and is engaged in Product Engineering, Analytics Services, Cloud Services, Enterprise Services. The company has a workforce of 850+ and a Fortune 500 Customer base. Hence renders it functionally different from the assessee. During the year the company has undergone restructuring activity by hiving off its e paper business. Reference was invited in this regard to Pg. 69 of the paper book. It was further contended that this Company has been rejected by the ITAT in the assessee's own case for AY 2009-10 as it is functionally dissimilar to the assessee (Para 8). In this regard reliance was placed on Mindteck (India) Ltd Vs DOT IT(TP) 70/Bang/2014 particularly para 16. She also relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to software development service provider.

9. The forth company is Celestial Labs Ltd., which fails the initial filter of employee cost applied by the TPO. Its employee cost is 21.56%. Reliance was made in this regard In the case of Ness Technologies Private Limited Vs ACIT, Mum-ITA No. 7016/Mum/2012 specially para 6(i) 9 ITA No . 7 2 80 / Mu m /2 0 12 of the order. She further submitted that the company is engaged in the field of IT Bioinformatics, Biotechnology and consulting work and offers enterprise resource, planning solutions, data warehousing, business intelligence solutions and bin services like clinical data management, gene sequence analysis, molecular modeling, design and development of Drug Molecules dedicated to health sector to Govt. Institutions, pharma and Biotech companies, Hospitals and Medical centers in India and overseas. As per the annual reports of the company the company earns entire revenue from sale of products. Further there is substantial expenditure on product development of drug molecule. The company is engaged in software development services as well as ITES services, which is considered as the only segment as per AS-17. She relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

10. The Fifth company E- Infochips Ltd., is engaged in the development and maintenance of computer software and also manufacturing EVM and VDB Electronic Board (Hardware Division). As per the annual report of this company on page 86 of paper book the Company earns income from Software services and products. The representative of the assessee argued that as per page 8 of the TPO's order, the TPO himself rejected Lucid software on the basis of it dealing in software products. Further as per annual report of this company on page 87 of the paper book the company has only one reportable segment which is into software services as well as IT enabled services. No separate segmental data is available for software development services. This Company was rejected by the TPO in its order for AY 2011-12 for being functionally not comparable to Dialogic by observing as under on page 4 point no 4:-

"The company provides hardware designing services rendering it functionally different from the assessee. Further there is a 10 ITA No . 7 2 80 / Mu m /2 0 12 mention of inventory in its balan ce sheet (1.24 crores). Further, as there is no separate reportable business segments, attribution of income cannot be performed among the diversified business activity."

Hence, She vehemently argued that E-infochips should be rejected for being a product company and hence functionally non comparable.

11. The sixth company is E-Zest Solutions Ltd., which is engaged in providing KPO services (includes Business Research, Marketing Research, Pharmacy and Healthcare Research, Financial Services Research, Legal Research and IP Research), helpdesk services, infrastructure management, Vendor Management services, IT Asset management services, Multi- channel Support Solution:

Voice/Email/Chat/Web, CRM, Knowledgebase, Remote Diagnostics, Data Centre Services etc. The following details are filed in assessee's paper book at page 91:
• E-Zest has disclosed inventories worth Rs. 11.80 lakh in the relevant Assessment Year.
• E-Zest has reported a decrease in inventory of Rs. 5.57 lakhs in the relevant Assessment Year.
• E-Zest is engaged in providing software development services and KPO services.
The review of Annual Report of E-Zest shows that no segmental data is available pertaining to the software development activity due to which the margins cannot be drawn up. In view of this, she requested to drop E-Zest as a comparable. She also relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider. She also relied on para 25 of the 11 ITA No . 7 2 80 / Mu m /2 0 12 decision of Banglore Bench of this tribunal In the case of Infor (Bangalore) with respect to E-zest.
12. The seventh company is Igate Global Solutions Ltd., and it was stated that the assessee earns total revenue of Rs. 13.5 crores in the relevant Assessment Year while as per the annual report of IGate, this company has earned net sales revenue of Rs. 781 crores which is roughly 58 times that of the assessee. Hence, the scale of operations is totally different. IGate is engaged in application development, Application management, Business Process Management, IT Governance, Web Technology Solutions, Enterprise Integration, CIS and BPO, Infrastructure Management, Cloud Services. The company also provides Business Intelligence and Data Warehousing Solutions as can be seen from Page 102 & 103 of Paper book. It is ITES company, and hence assessee prayed that it is functionally not comparable. This Company has been rejected by the ITAT in assessee's own case vide order for AY 2009-10 as it is functionally dissimilar to the assessee and in this regard attention was drawn to Para 5.1 of the tribunal order. This Company has been rejected by the TPO in its order for AY 2011-12 for being functionally not comparable to Dialogic.
13. The eighth company is Infosys Technologies Ltd. and it stated that Infosys's turnover is approximately 1160 times more than that of Dialogic's turnover. Considering a number of economic factors and market dynamics, Dialogic having a turnover of Rs.13.5 crores as against that of Infosys having a turnover of around 15,653 Crores (1160 times), lacks comparability based on scale of operations. Infosys has 52 global development centers, of which 26 are located in India, 11 are in North America, 9 are in the Asia-Pacific region and 6 are in Europe. Infosys also has revenue of Rs. 597 crores from the sale of products as can be seen from page 117 of paper book. Infosys provides comprehensive end-to-end business solutions that leverage technology. There service offerings 12 ITA No . 7 2 80 / Mu m /2 0 12 include custom application development, maintenance and production support, package enabled consulting and implementation, technology consulting and other solutions, including business process management and solutions, product engineering solutions, infrastructure maintenance services, operations and business process consulting, testing solutions, and systems integration services. These offerings are provided to clients across multiple industry verticals including banking and capital markets, communications, energy, manufacturing and retail. They also provide a core banking software solution, Financial, and provide customization and implementation services around this solution. The assessee further relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.
14. The ninth company is KALS Information Systems Ltd., and this company has reported its operations under two segments i.e. Application software segment and Training segment. The revenue from products and services must be reported under the Application software as a single business segment while the other business segment is training service bifurcation between products and services is not available in order to consider the same for comparison purposes. Further, it was submitted that KALS holds inventory of 38.42% and 53.50% of the total assets as at 31 March 2008 and 31 March 2007 respectively which clearly demonstrates that Kals is a software product company as per Page 122 of Paper book.

Since, any service provider usually will not hold such a big percentage of inventories. Hence, KALS should not be accepted as a comparable. Further, it was submitted that the assessee does not hold any inventory in its books of account and this company is engaged in the manufacture of Shine ERP Software for Metal based Manufacturers, 0cuflo Document Management Software, Dac4Cast is an Enterprise Solution for Cooperative Banks, Consultant Management Sales Systems, La Vision-

13

ITA No . 7 2 80 / Mu m /2 0 12 Order Management Software, Virtual Insure- Integrated Software for Life & General Insurers, Aldon- Application Life Cycle Management Software, hence rendering the company functionally not comparable to the assessee. She relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

15. The tenth company is Persistent Systems Ltd., and it was stated that the company's turnover is approximately 30 times that of Dialogic's turnover. Considering a number of economic factors and market dynamics, Dialogic having a turnover of Rs.13.5 crores as against that of Persistent having a turnover of around 406.98 Crores, lacks comparability based on scale of operations. It was also submitted that the company is engaged in four types of business segments, namely lSVs, Telecom, Enterprises and VLSI and others. The company is also engaged in the sale of products and as indicated in the annual report does not show sale of goods and income from services separately at Page 148 of Paper book. Further, the company has disclosed segment information only on the basis of the consolidated financial statements which shall be presented together with the unconsolidated financial information. The company is engaged in producing Laboratory information systems (LIMS), Device monitoring Systems (DMS), etc. Further submitted that this Company has been rejected by the ITAT in assessee's own case vide order for AY 2009- 10 as it is functionally dissimilar to the assessee for which attention was drawn to para 3.4. of the order. She relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

16. The eleventh company is Quintegra Solutions Ltd., which is engaged in product engineering and extensive Research and development. Quintegra's goodwill constitutes approximately 78 percent of its total assets as per Page 154 of Paper book. Dialogic does not have 14 ITA No . 7 2 80 / Mu m /2 0 12 any goodwill/intangible assets. Hence the assessee prayed that the company should be dropped as a comparable since this shows that it is functionally not comparable. She relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

17. The twelfth company is Tata Elxsi Ltd., which is an engineering designing company providing embedded product design services, industrial product design services, animation and visual effects, and system integration services as per page 163 of Paper book. Accordingly, the company is functionally different and hence not comparable, Further submitted that the company's turnover is approximately 25 times that of Dialogic's turnover. Considering a number of economic factors and market dynamics Dialogic having a turnover of Rs.13.5 crores as against that of having a turnover of around Rs. 342 Crores, lacks comparability based on scale of operations. Hence assessee prayed that the company be rejected as a comparable. The assessee relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

18. The thirteenth company is Thirdware Solutions Ltd., which is engaged in application implementation, application management and application development. Accordingly company is not a pure software development company. The company is also engaged in trading of software which is evident from the financials of the company. It is also engaged in the purchase and sale of license as per page 167 of Paper book. The company has not disclosed any segmental information in the annual report. Hence the assessee prayed that the company be dropped as a comparable. The assessee relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

15

ITA No . 7 2 80 / Mu m /2 0 12

19. The fourteenth company is Wipro Ltd., which is engaged in IT Services, acquisitions, BPO services, India & Asia Pacific IT Services and Products, Consumer Lighting, others. The segmental data for the above services is however not available. The company also possesses brand value. For a branded service, a customer is usually willing to pay a premium. Thus, rendering the company non comparable to the assessee. It was further submitted the company's turnover is approximately 835 times that of Dialogic's turnover. Considering a number of economic factors and market dynamics, Dialogic having a turnover of Rs.133 crores as against that of having a turnover of around Rs. 11,276 Crores, lacks comparability based on scale of operations. In this regard, she relied on the Tribunal decisions for rejection of this company on the basis of being functionally not comparable to a software development service provider.

20. The fifteenth company is Softsol India Ltd., and assessee pointed out that as per page 10 of the TP Order the TPO has made a mathematical error in computing the margins of Soitsol India Ltd. Softsol has a revenue of Rs. 18,99,40,746 and a cost of Rs. 16,51,65,066. Accordingly the net profit is Rs. 2,47,75,680 resulting into OP margin of 15%. The correct margin is therefore 15% and not 42.33% as has been incorrectly taken by the TPO. The same is also depicted on page 3 in the case of PlC Software (India) Private Limited Vs ACIT (2546/Pune/2012) (AY 2008-09) (Para 2.1 serial no 9).

21. On the other hand learned departmental representative relied on the order of the authorities below and vehemently argued that rejecting only 15 companies out of 23 will tantamount to cherry picking. He pointed out that one company Aricent Technologies (holdings) Limited has a high turnover but the assessee has not argued for exclusion of that company when the assessee is arguing for exclusion of similar high turnover companies. He further relied on two case laws for cherry picking:

16
ITA No . 7 2 80 / Mu m /2 0 12
1. UCIT Vs Panasonic AVC Networks India Co Ltd ITA No. 4620/OeI/202 I
2. And Allscripts India Pvt Ltd Vs ACT ITA Na 24011A W12013

22. The Id counsel for the assessee in her rejoinder submitted that the companies for which she is requesting for exclusion have various reasons for exclusion such as different functional profile, product based company, restructuring of operations etc though high turnover is also one of the many reasons argued on, but not the only reason in any company. Hence, this argument of the Ld DR does not have any leg to stand. By referring to the cases relied on by Ld. DR, she submitted that In Panasonic the issue was for addition of 2 comparables which were earlier rejected by the assessee and for rejection of one comparable Videocon which was earlier accepted by the assessee. The same can be differentiated, since, in assessee's case, the issue is on rejection of the comparables identified by the TPO and not by the assessee. Finally, she argued that the decision of Allscripts was on rejection of two comparables selected by the TPO. That case can be differentiated since in the case of Allscripts the counsel fairly accepted that the assessee has not analysed all the comparables selected by the TPO to the same test of rigorous scrutiny. However, in assessee's case all the companies selected by the TPO to the same rigorous test of scrutiny, and for which she stated that she has filed detailed submissions for exclusion or inclusion for the comparables. However she argued for exclusion of only 15 companies. It was further submitted that in the case of Allscripts the argument of cherry picking was raised since the Ld counsel was not able to substantiate the process by which the 20 companies were finally selected by the assessee by way of the TP Study.

23. We have heard the rival submission and carefully considered the same along with the order of the authorities below as well as the material and the documents referred to us during the course of hearing. We have 17 ITA No . 7 2 80 / Mu m /2 0 12 also gone through the various case laws referred to during the course of hearing from both the sides. The only issue in this ground relates to the selection of comparable by TPO while computing the operating margin in the case of the assessee. The uncontroverted facts before us are that the AO made an adjustment of Rs. 1.98 crores to the international transaction of software development services rendered by the assessee to its associated enterprises to the tune of Rs 13,53,11,573. The assessee is a 100% subsidiary of Dialogic Inc (Erstwhile Veraz Networks Ltd, USA). It set up an unit for development of telecommunication software for its group entities and which also provides marketing and customer services and back office support services (ITES) to its group companies. One of the segments is provision of software development services to its AEs based in Israel and USA. In consideration of the services provided, the assessee received compensation at cost +12% markup during the year amounting to Rs.13,53,11,573/-. For benchmarking the transaction the assessee has used Transactional Net Margin Method ('TNMM') as the most appropriate method and the profit level indicator ("PLI") was taken as Operating Profit to Total Cost (OP/TC). The TPO has accepted the method used by the assessee's TNMM and accepted the PLI i.e. OP/TC used by the assessee. The assessee has worked out Operating Margin at 9.13%. The assessee has given 11 comparable. The TPO has rejected 10 out of 11 comparables which were selected by the assessee and undertaken a fresh search on the databases Prowess and capitaline. The TPO has shortlisted set of 23 companies as comparables out of which one company is common with the assessee's set and worked out operating margin of comparable at 24.99% and thus made an addition of Rs.1.98 Cr. While selecting such comparables, the TPO has put various filters as given on Page 4 Para 6.2 of TPO's order such as export earnings less than 25%, employee cost less than 25%, RPT more than 25%, Onsite revenue more than 60% etc. The DRP has upheld the order of the TPO. We find that now though the assessee has disputed all the comparable 18 ITA No . 7 2 80 / Mu m /2 0 12 taken by TPO but even if we restrict adjudication to 15 comparables, based on functionality and initial filters applied by the TPO for Software Development and if these comparable are excluded, the operating margin based on other comparable will be within the limit. The assessee filed the details of each of the comparables and made the following calculation of operating margin by showing that the operating margin if these 15 comparable are excluded comes within the range of 5% as given under section 92C(2) of the Act. Since the operating margin in the case of the assessee is 9.13%, therefore in both the situation it comes to less than 14.13%.

24. The first objection relates to Acropetal Technologies Ltd which is appearing at serial no.3. We noted that while selecting various comparables the TPO has put various filters such as export earnings less than 25%, employee cost less than 25%, RPT more than 25%, Onsite revenue more than 60% etc We do agree with the Id. Counsel that Acropetal fails to pass the employee cost to turnover filter and even fails the onsite development filter as Acropetal has employee cost of only 7.48% and the onsite development is 73%. As per the Annual Report of the Company for FY 2007-08, the total employee cost is Rs. 45130,804 and total operating revenue is Rs. 603.148,486 (Employee cost ratio of 7.48%). Also, the total Onsite Development Charges is Rs. 314.591.271 and total operating cost is Rs. 432,400,427 (Onsite development ratio of 73%). Acropetal has been rejected on the basis of failing the similar filter applied by TPO in the case of Ness Technologies (India) Private Limited Vs ACIT (ITA 7016/MUM/2012) (AV 2008-09) wherein under Para 6 (iv), it was held:

"In case of Acropeto l Technologies Limited, we found that the total employee cost of the company is only 8.20% of the total turnover and hence the company foils the employee 19 ITA No . 7 2 80 / Mu m /2 0 12 cost to sales filter of 25% applied by the TPO himself. The relevant extract s of annual report are provided in page 339 & 352 of the paper book. We also found that in case of this company 73% of the total expenditure was in foreign currency under the head "onsite development expenses".

25. Not only this, we noted that as per the annual report of this company on page 35 of paper book, the Company has inventory worth Rs. 1.1 Crores as on 31 March 2008 and is into the business of sale of products. As per page 8 of the TP order, the TPO himself rejected Lucid software on the basis of its dealing in software products. The company is engaged in Education services (includes Digital Learning, Mobile Learning, education applications), Healthcare services (Patient Life cycle Management, Hospital Administration Management, Drug Discovery, Disease Life cycle Management), Manufacturing CPG and retail (R&D, New Product Development, Global Supply chain management), Enterprise development, Product development and Enterprise business services. This company thus in our view cannot be regarded to be comparable as it not only fails two of the initial filters applied by the TPO himself, but it is functionally non comparable to the assessee. We therefore exclude the said company from comparable and direct the AO accordingly.

26. The second comparable which has been disputed is Avani Cincom Technologies Ltd. appearing at serial no.5 of the above table. We noted that this company is into production of products such as DExchange, l- Trak, Law firm Solution suite, hotel and restaurant booking engines etc as per Page 56, 57 & 58 of the Paper book. No revenue bifurcation between Software Development Services and products is given. We find that in the case of Infor (Bangalore) P. Ltd Vs ACIT, it was held:

20
ITA No . 7 2 80 / Mu m /2 0 12 "25. No doubt in the said case one of the reason why AvoniCincom lT(TP)A.15501Bang12012 Page 13 Technologies was directed to be excluded was non-furnishing of information obtained u/s.133(6) of the Act. However, it is also clearly mentioned at 7.6.2 that the said company was functionally dissimilar. Some view was also taken by the coordinate bench in the case of Triology E - Business Software India P. Ltd v. OCIT [(2013) 140 lTD 540]."

In view of the aforesaid finding of coordinate bench, we exclude this company from comparable in the case of the assessee and direct the AO accordingly.

27. The third comparable which has been disputed is Bodhtree Consulting Ltd. appearing at serial no. 6 of the above table. We noted that this company has its head office in Santa Carla, CA and has offshore delivery centres in India and is engaged in Product Engineering, Analytics Services, Cloud Services, Enterprise Services. The company has a workforce of 850+ and a Fortune 500 Customer base. This company is engaged in providing Data management and Data warehousing services which are classified as ITES. Further, we noted that during the year the company has undergone restructuring activity by hiving off its e-paper business. Thus, it is functionally non comparable. We also noted that segmental data is not available in the case of this company. Thus, it is difficult to identify the software services provided by Bodhtree which is apparent from Pg 69 of the paper book. We noted that this Company has been rejected by the ITAT in the assessee's own case for AY 200910 as it is functionally dissimilar to the assessee (Para 8). In this regard, We noted that Banglore bench of this tribunal in the case of MIs Mindteck (India) Ltd Vs DCIT IT(TP) 70fBangJ2014 (Para 16) also held as under:

21
ITA No . 7 2 80 / Mu m /2 0 12 "In the light of the aforesaid decision of the Special Bench and in view of t he admitted position that the assessee follows Fixed Price Project model where revenues from software development is recognized based on software developed and billed to clients, there is a possibility of the expenditure in relation to the revenue being bo oked in the earlier year. The results of Boclh tree from FY 2003 to 2008 excluding F)' 2007 as given by the learned counsel for the assessee were also perused. Perusal of the same shows, that there has been a consistent change in the operating margins. The chart filed by the assessee in this regard is given as on annexure to this order. It appears to us that the revenue recognition method followed by the assessee is the reason for the drastic variation in the profit margins of this company. In the given cir cumstances, we ore of the view that it would be safe to exclude Bodhtree Consulting from the final list of comparables chosen by the assessee. We hold and direct accordingly.' We therefore hold that this company is to be excluded from comparable selected by TPO and we direct the AO accordingly.

28. The fourth comparable as disputed before us is Celestial Labs Ltd. as appearing at serial no. 7 of the above table. We noted that this company fails the initial filter of employee cost applied by the TPO as its employee cost is 21.56%. This company is engaged in the field of IT Bioinformatics, Biotechnology and consulting work and offers enterprise resource planning solutions, data warehousing, business intelligence 22 ITA No . 7 2 80 / Mu m /2 0 12 solutions and bio services like clinical data management, gene sequence analysis, molecular modeling, design and development of Drug Molecules dedicated to health sector to Govt. Institutions, pharma and Biotech companies, Hospitals and Medical centers in India and overseas. As per the annual reports of the company the company earns entire revenue from sale of products. This company has incurred substantial expenditure on product development of drug molecule. The company is engaged in software development services as well as ITES services which is considered the only segment as per AS-17. We noted that In the case of Ness Technologies Private Limited Vs ACIT, Mum lTA No. 7016/Mum/2012, this tribunal under para 6(i) observes as under:

"In the case of Celestial 810/abs ltd., the total employee cost of the compa ny as a percentage of total sales is only 20.05% of the total turnover and hence the company foils the employee cost to sales filter of 25% applied by the TPO himself . .............. We also found that assessee operates in the field of biotechnology and j ust provides services using tools developed through IT.
            However,      the      company     selected        by     TPO
            appears      to   be    functionally     different,        the
            annual       report     evidenced        that        it    has
            developed         product/       tolls     and            other
            intangibles."

We further noted that this company has been regarded to be non comparable to a software development service provider on the basis of being functionally by the coordinate bench of this tribunal and hence respectfully following the same, we exclude this company also from comparable as selected by TPO and direct the AO accordingly.
23
ITA No . 7 2 80 / Mu m /2 0 12

29. The fifth comparable which has been disputed before us is E- Infochips Ltd. Appearing at Sr. No.8 in the above table. This is undisputed fact that this Company is engaged in the development and maintenance of computer software and also manufacturing EVM and VDB Electronic Board (Hardware Division). The company earns income from software services and products as is apparent from annual report at page 86 of paper book. Further, we noted as contended by the Id. counsel as per annual report of this company at page 87 of the paper book, the company has only one reportable segment which is into software services as well as IT enabled services. No separate segmental data is available for software development services. This is a fact that TPO himself as per page 8 of TP Order rejected Lucid software on the basis of it dealing in software products under the similar facts. This Company has been rejected by the TPO in assessee's own case vide order for AY 2011-12 for being functionally non comparable to assessee by observing as under on page 4 point no 4:-

"The company provides hardware designing services rendering it functionally different from the assessee. Further there is a mention of inventory in its balance sheet (1.24 crores). Further, as there is no separate reportable business segments, attribution of income cannot be performed among the diversified business activity."

We, therefore, hold that this company can also not be regarded to be comparable to assessee's case and exclude the same from comparable as selected by the TPO and direct the AO accordingly.

30. The sixth comparable which has been disputed before us is E- Zest Solutions Ltd. as appearing at Sr. No. of the above table. This company as contended by Id. Counsel is engaged in providing TPO services 24 ITA No . 7 2 80 / Mu m /2 0 12 (includes Business Research, Marketing Research, Pharmacy and Healthcare Research, Financial Services Research, Legal Research and IP Research), helpdesk services, infrastructure management, Vendor Management services, IT Asset management services, Multi- channel Support Solution: Voice/Email/Chat/Web, CRM, Knowledgebase, Remote Diagnostics, Data Centre Services etc. We also noted following features from page 91 of Paper book:

• E-Zest has disclosed inventories worth Rs. 11.80 Iakh in the relevant Assessment Year.
• E-Zest has reported a decrease in inventory of Rs. 5.57 lakhs in the relevant Assessment Year.
• E-Zest is engaged in providing software development services and KPO services.
The Annual Report of E-Zest shows that no segmental data is available pertaining to the software development activity due to which the margins cannot be drawn up. In view of this, we have to hold that this company has to be excluded on the basis of being functionally non comparable to a software development service provide. Our aforesaid view is duly supported by the following finding given by Coordinate bench of Banglore of this tribunal in the case of lnfor(Banglore)s P . Ltd Vs ACIT (ITA 1550/Bang/2012) (AY 2008-09) under:-
"25. Vis-a-vis E-Zest Solutions Ltd, findings of the Tribunal as it appears at para 14.4 of the order in the case of 3DPLM Software Solutions Ltd. (supra), is reproduced hereunder:
"14.4 We have heard the rival submissions and perused and carefully considered the 25 ITA No . 7 2 80 / Mu m /2 0 12 material on record. It is seen from the record that the TPO has included this company in the list of comparables only on the basis of the statement made by the company in its reply to the notice under section 133(6) of the Act. It appears that the TPO has not examined the services rendered by the company to give o finding whether the services performed by this company ore similar to the software development services performed by the assessee. From the details on record, we find that while the assessee is into software development services, this company i.e. e-Zest Solutions Ltd., is rendering product development services and high end technical services which come under the category of KPO services. It has been held by the co -ordinate bench of this Tribunal in the case of Capital IC Information Systems (Indio) (P) Ltd. Supra) that KPO services are not comparable to software development services and ore therefore not comparable, Following the aforesaid decision of the coordinate bench of the Hyderabad Tribunal in the afo resaid case, we hold that this company, i.e. e - Zest Solutions Ltd. be omitted from the set of comparables for the period under consideration in the case on hand. The A.O. / TPO is accordingly directed."

Respectfully following the decision of coordinate Bench, we hold that this company be excluded from comparables as selected by TPO and direct the AO accordingly.

26

ITA No . 7 2 80 / Mu m /2 0 12

31. The seventh comparable which has been disputed before us is Igate Global Solutions Ltd. appearing at serial No.10 in the above table. We find that the assessee earns total revenue of Rs. 13.5 crores in the relevant Assessment Year while as per the annual report of iGate, this company has earned net sales revenue of Rs. 781 crores which is roughly 58 times that of the assessee. This proves that the scale of operations in the case of the assessee and this company is totally different. IGate is engaged in application development, Application management, Business Process Management, IT Governance, Web Technology Solutions, Enterprise Integration, CIS and BPO, Infrastructure Management, Cloud Services. The company also provides Business Intelligence and Data Warehousing Solutions as is apparent from Page 102 & 103 of Paper book. We noted that this Company has been rejected by the ITAT in assessee's own case vide order for AY 2009-10 as it is functionally dissimilar to the Dialogic by observing under:

"5.1 In our considered opinion, the assessee has to succeed on this aspect. We say so for the reason that as per the segmental reporting contained in the Annua l Report of /gate Global Solutions Ltd., it is clearly brought out that it is operating in one single segment with respect to product and services". Iris also brought out that operations of the said concern relates to providing information services, contac t center services delivered to customers globally with the work being performed onsite and offshore. Considering that the segment under test before us is providing of software development services, in our view, the activities of lgate Global Solutions Ltd. are in the field of ITE services and it is not 27 ITA No . 7 2 80 / Mu m /2 0 12 comparable with that of the assessee Thus, on this aspect also, assessee succeeds."

This Company has also been rejected by the TPO in its order for AY 2011-12 for being functionally non comparable to Dialogic. We therefore hold that this company be excluded from comparable as selected by TPO and direct the AO accordingly.

32. The eight comparable, which is disputed before us is lnfosys Technologies Ltd. as Appearing at serial No. 11 of the above table. This is a fact that Infosys's turnover is approximately 1160 times more than that of assessee's turnover. The assessee is having a turnover of Rs.13.5 crores as against that of Infosys having a turnover of around 15,653 Crores - Infosys has 52 global development centers, of which 26 are located in India, 11 are in North America, 9 are in the Asia- Pacific region and 6 are in Europe. lnfosys also has a revenue of Rs. 597 crores from the sale of products as is apparent from page 117 of paper book. Inlosys provides comprehensive end-to-end business solutions that leverage technology. Its service offerings include custom application development, maintenance and production support, package enabled consulting and implementation, technology consulting and other solutions, including business process management and solutions, product engineering solutions, infrastructure maintenance services, operations and business process consulting, testing solutions, and systems integration services. These offerings are provided to clients across multiple industry verticals including banking and capital markets, communications, energy, manufacturing and retail. Infosys also provide a core banking software solution. We do agree this company lacks comparability based on scale of operations. Even functionally also it is different from assessee. Similar view has been taken in various cases relied on and referred to by the learned counsel. We, accordingly, hold that this company be excluded from comparable as selected by TPO and direct the AO accordingly.

28

ITA No . 7 2 80 / Mu m /2 0 12

33. The ninth comparable, which is in dispute before us is KALS Information Systems Ltd. as appearing at serial No. 12 of the above table. This company has reported its operations under two segments; Application software segment and Training segment. The revenue from products and services must be reported under the Application software as a single business segment while the other business segment is training services, bifurcation between products and services is not available in order to consider this company for comparison. We also noted that KALS holds inventory of 38.42% and 53.50% of the total assets as at 31 March 2008 and 31 March 2007 respectively which clearly demonstrates that Kals is a software product company as per Page 122 of Paper book. Service provider in our view usually will not hold such a big percentage of inventories. The assessee does not hold any inventory in its books of account. This company is engaged in the manufacture of Shine- ERP Software for Metal based Manufacturers, Dcuflo- Document Management Software, Dac4Cast is an Enterprise Solution for Co-operative Banks, Consultant Management Sales Systems, La Vision- Order Management Software, Virtual Insure- Integrated Software for Life & General Insurers, Aldon- Application Life Cycle Management Software while this is not the function of assessee company. Further it is duly supported by the decision of coordinate bench of this Tribunal in the case of Infor (Bangalore) P. Ltd Vs ACIT (ITA 1550/Bang/2012) (AY 2008-09). Further, no contrary decision was brought to our knowledge or referred to us. We therefore hold that this company be excluded from comparable as selected by TPO and we direct the AO accordingly.

34. The tenth comparable, which has been disputed before us is Persistent Systems Ltd. as appearing at serial No. 15 of the above table. We noted that this company is having a turnover of around 406.98 Crores while the assessee's turnover is only 13.5 Crores i.e. this company's turnover is approximately 30 times that of assessee's turnover. Thus this 29 ITA No . 7 2 80 / Mu m /2 0 12 company lacks comparability based on scale of operations. This company is engaged in four types of business segments, namely ISV5, Telecom, Enterprises and VLSI and others. The company is also engaged in the sale of products and as indicated in the annual report does not show sale of goods and income from services separately as is apparent from Page 148 of Paper book. This company has disclosed segment information only on the basis of the consolidated financial statements which shall be presented together with the unconsolidated financial information. This company is engaged in producing Laboratory information systems (LIMS), Device monitoring Systems (DM5), etc. We noted that this Company has been rejected by the ITAT in assessee's own case videorder for AY 2009- 10 held as it is functionally dissimilar to the assessee by observing as under:-

3.4 So however, the other pleas of the assessee that the said concern is non comparable due to difference in functions is quite potent. Ostensibly, the said concern is involved in not only rendering software development services, but also in safe of products, as is evident from the Annual Report placed in the Paper Book. More importantly, the Annual Report also shows very qualitative difference in the act ivities undertaken by the said concern. Notably, it is involved in creating research development centre in partnership with Indiana University USA, for development and research in life sciences, products lifecycle services, medical research, chemistry, bio -informatics, etc. It is also involved in developing specialized medical applications jointly with Washington University. It is also undertaking 30 ITA No . 7 2 80 / Mu m /2 0 12 virtual observatory India project in collaboration with foreign institutions. Putting all these features togeth er, it is quite evident that the said concern is incomparable with the activities of the assessee before us, which are purely rendering of software development services. Therefore, we uphold the plea of the assessee that the said concern is excludible from the final set of comparables for the purposes of carrying out benchmarking assessee's segment of providing software development services to its Associated Enterprise."

We therefore hold that this company be excluded from the comparable as selected by TPO direct the AO accordingly.

35. The eleventh comparable, which is under dispute before us is Quintegra Solutions Ltd. This company is engaged in product engineering and extensive Research and development. This company's goodwill constitutes approximately 78 percent of its total assets as per Page 154 of Paper book. The assessee does not have any goodwill / intangible assets. Therefore, this company is also functionally non comparable. In this regard we noted that Banglore Bench of this Tribunal in the case of Infor (Bangalore) P. ltd Vs ACIT (ITA 15S0/Bang/2012) (AY 2008-09) has held as under:-

"29. As for Quintegra Solutions Ltd, findings of the Tribunal appear at paras 18.1 to 18.3.3 of the order in the case of 30PL M Software Solutions Ltd. (supra ), and this is reproduced hereunder: 18.1 This case was selected by the TPO as a comparable.
Before the TPO, the assessee objected to 31 ITA No . 7 2 80 / Mu m /2 0 12 the inclusion of this company in the set of comparables on the ground that this company is functionally different and also that there were peculiar economic circumstances in the farm of acquisitions made during the year. The TPO rejected the assessee 's objections holding that this company qualifies all the filters applied by the TPO. On the issue of acquisitions, the TPO rejected the asses see's objections observing that the assessee has not adduced any evidence as to how this event had an any influence on the pricing or the margin earned. 18.1.2 Before us, the assessee objected to the inclusion of this company for the reason that it is func tionally different and also that there are other/actors for which this company cannot be considered as a comparable. It was submitted that, (i) Quintegro solutions Ltd., the company under consideration, is engaged in product engineering services and not in purely software development services. The Annual Report of this company also states that it is engaged in preparatory software products and is therefore not similar to the assessee in the case on hand. (ii) In its Annual Report, the services rendered by t he company are described as under : " Leveraging its proven global model, Quintegro provides a full range of custom IT solutions (such as development, testing, maintenance, SAP, product engineering and infrastructure management services), proprietary softw are products and 32 ITA No . 7 2 80 / Mu m /2 0 12 consultancy services in IT on various platforms and technologies." (iii) This company is also engaged in research and development activities which resulted in the creation of Intellectual Proprietary Rights (1PRs) as can be evidenced from the statements made in the Annual Report of the company for the period under consideration, which is as under: Quintegra has taken various measures to preserve its intellectual property. Accordingly, some of the products developed by the company .......... .....have been covered by the patent rights. The company has also applied for trade mark registration for one of its products, viz.

investor Protection Index Fund (IPIF). These measures will help the company enhance its products value and also mitigate ris ks." (iv) The TPO has applied the filter of excluding companies having peculiar economic circumstances. Quintegra fails the TPO's own filter since there have been acquisitions in this case, as is evidenced from the company's Annual Report for FY. 2007 -08, the period under consideration. The learned Authorised Representative prays that in view of the submissions made above, it is clear that inter alia, this company i.e. Quintegra Solutions Ltd. being functionally different and possessing its own intangibles / IPRs, it cannot be considered as a comparable to the assessee in the case on hand and therefore ought to be excluded from the list of comparables for the period under 33 ITA No . 7 2 80 / Mu m /2 0 12 consideration. 18.2 Per contra, the learned Departmental Representative supported the action of the TPO in including this company in the set of comparables to the assessee for the period under consideration. 18.3.1 We have heard the rival submissions and perused and carefully considered the material on record. It is seen from the details brought on record that this company i.e. Quintegra Solutions Ltd. is engaged in product engineering services and is not purely a software development service provider as is the assessee in the case on hand. It is also seen that this company is also engaged in proprietary software products and has substantial R&D activity which has resulted in creation of its lPRs.

Having applied for trade mark registration of its products, it evidences the fact that this company owns intangible assets. The co -

ordinate bench of this Tribunal in the case of 24/7 Customer.Com Pvt. Ltd. (ITA No.227/Bang/2010 dt. 9.11.2012) has held that if a company possesses or owns intangibles or lPRs, then it cannot be considered as a comparable company to one that does not own intangibles and r equires to be omitted from the list of comparables, as in the case on hand. 18.3.2 We also find from the Annual Report of Quintegro Solutions Ltd. that there have been acquisitions made by it in the period under consideration. It is settled principle that where extraordinary events have taken place, which has an effect 34 ITA No . 7 2 80 / Mu m /2 0 12 an the performance of the company, then that company shall be removed from the list of comparables. 18.3.3 Respectfully following the decision of the co -ordinate bench of the Tribunal in the case of 24/7 Customer.Com Pvt. Ltd. (supra), we direct that this company i.e. Quintegra Solutions Ltd. be excluded from the list of cam parables in the case on hand since it is engaged in proprietary software products and owns its own intangibles unlike th e assessee in the case on hand who is a software service provider."

Although the Ld. Counsel has referred various other decision but no contrary decision was brought to our knowledge by Id. Dr. We therefore, respectfully following the decision of coordinate bench hold that this company cannot be regarded to be comparable and hold that this company is excluded from comparable as selected by TPO and we direct the AO accordingly.

36. The twelfth comparable, which is under dispute is Tata Elxsi Ltd. This company is an engineering designing company providing embedded product design services, industrial product design services, animation and visual effects, and system integration services as is apparent from page 163 of Paper-book. Thus this company is functionally different from assessee. We also noted that this company is having a turnover of Rs.342 Crores as against assessee' turnover of Rs.13.5 Crores. Thus this company's turnover is approximately 25 times that of assessee's turnover. We do agree that this company cannot be comparable due to scale of turnover as well as functionally different from assessee. We noted that Bangalore Bench of this tribunal while dealing with similar issue under Para 30 of its order in this regard held as under:-

35
ITA No . 7 2 80 / Mu m /2 0 12 "30. Vis-a-vis Tata Elxsi Ltd. (seg), findings in the case of 3DPLM Software Solutions Ltd (supra), appear at Para 13.1 to 13.4.2 which is reproduced hereunder: 13.1 This company was a comparable selected by the TPO.

Before the TPO, the assessee had objected to the inclusion of this company in the set of comparables on several counts like, functional dis-similarity, significant R&D activity, brand value, size, etc. The TPO, however, rejected the contention put forth by the assessee and included this company in the set of comparab les. 13.2 Before us it was reiterated by the learned Authorised Representative that this company is not functionally comparable to the assessee as it performs a variety of functions under software development and services segment namely - a) product design , (b) innovation design engineering and (c) visual computing labs as is reflected in the annual report of the company. The learned Authorised Representative submitted that, (1) The co -

ordinate bench of the Mumbai Tribunal in the case of Telecordia Technolo gies Pvt. Ltd.

(supra) has held that Tata Elxsi Ltd. is not a functionally comparable for a software development service provider. (ii) The facts pertaining to Taro Elxsi Ltd. have not changed from the earlier year i.e. Assessment Year 2007 -08 to the perio d under consideration i.e. Assessment Year 2008- 09 and therefore this company cannot be considered as a comparable to the 36 ITA No . 7 2 80 / Mu m /2 0 12 assessee in the case on hand. (iii) Taro Elxsi Ltd. is predominantly engaged in 'product designing services and is not purely a software development service provider. In the Annual Report of this company the description of the segment 'software development services' relates to design services and are not to software services provided by the assessee. (iv) Tara Elxsi Ltd. invests substan tial funds in research and development activities which has resulted in the 'Embedded Product Design Services Segment' of the company to create a portfolio of reusable software components, ready to deploy frameworks, licensable lPs and products. The learne d Authorised Representative pleads that in view of the above reasons, Tata Elxsi Ltd. is clearly functionally different I dis -similar from the assessee and therefore ought to be omitted from the list of comparables. 13.3 Per contra, the learned Departmenta l Representative supported the stand of the TPO in including this company in the list of comparables. 13.4.2 We have heard both parties and carefully perused and considered the material an record. From the details an record, we find that this company is predominantly engaged in product designing services and not purely software development services. The details in the Annual Report show that the segment "software development services" relates to design services and are not similar to 37 ITA No . 7 2 80 / Mu m /2 0 12 software development se rvices performed by the assessee. 13.4.2 The Hon'ble Mumbai Tribunal in the case of Telecordia Technologies India Pvt. Ltd. V AOT (ITA No. 7821/Mum/2011) has held that Tata Elxsi Ltd. is not a software development service provider and therefore it is not f unctionally comparable. In this context the relevant portion of this order is extracted and reproduced below :- ".... Tata Elxsi is engaged in development of niche product and development services which is entirely different from the assessee company. We agree with the contention of the learned Authorised Representative that the nature of product developed and services provided by this company are different from the assessee as have been narrated in Para 6.6 above.

Even the segmental details for revenue sal es have not been provided by the TPO so as to consider it as a comparable party for comparing the profit ratio from product and services. Thus, on these facts, we are unable to treat this company as fit for comparability analysis for determining the arm's length price for the assessee, hence, should be excluded from the list of comparable portion." As can be seen from the extracts of the Annual Report of this company produced before us, the facts pertaining to Tata Elxsi have not changed from Assessment Yea r 2007-08 to Assessment Year 2008 -09. We, therefore, hold that this company is not to be 38 ITA No . 7 2 80 / Mu m /2 0 12 considered for inclusion in the set of cam parables in the case on hand. It is ordered accordingly"

Respectfully following the said decision, we hold that this company be excluded from comparable as selected by TPO and we direct the AO accordingly.
37. The thirteenth comparable under dispute is Thirdware Solutions Ltd. This company is engaged in application implementation, application management and application development. Accordingly company is not a pure software development company. This company is also engaged in trading of software which is evident from the financials of the company. It is also engaged in the purchase and sale of license as is apparent from page 167 of Paper book. We noted that this company has not disclosed any segmental information in the annual report. We therefore agree with the contention of the assessee's counsel that this company is functionally different and cannot be taken to be comparable to assessee. Our aforesaid view is duly supported by the decision of Bangalore Bench of this Tribunal in the case of Infor (Bangalore) P. Ltd Vs ACIT (ITA 1550/Rang/2012) (AY 2008-09) wherein it was held as under:-
"31 Coming to Thirdware Solutions Ltd (seg), findings of the Tribunal in the above mentioned case of 3DPLM Software Solutions Ltd(supra), appear at Para nos. 15.1 to 15.3 which is reproduced hereunder:
15. 1 This company was proposed for inclusion in the list of comparables by the TPO. Before the TPO , the assessee objected to the inclusion of this company in the list of comparables on the ground that its turnover was in excess of Ps. 500 Crores. Before us, 39 ITA No . 7 2 80 / Mu m /2 0 12 the assessee has objected to the inclusion of this company as a comparable for the reason that apart from software development services, it is in the business of product development and trading in software and giving licenses for use of software. In this regard. the learned Authorised Representative submitted that: -
(i) This company             is engaged         in    pro duct
development and earns revenue from sale of
licences    and        subscription.      It     has     been
pointed out from the Annual Report that the
company     has        not   provided     any        separate
segmental        profit      and   loss        account      for
software development services and product develop ment services. In the case of E -Gain communications Pvt Ltd. (2008 - TII- 04-I TA T-PUNE- TP), the Tribunal has directed that this company be omitted as a comparable for software service providers, as its income includes income from sale of licences which has increased the margins of the company The Learned A.R prayed that in the light of the above facts and in view of the afore cited decision of the Tribunal (supra). this company ought to be omitted from the list of comparables.
15 2 Per contra, the learned Departmental Representative supported the action of the TPO in including this company in the list of comparables.
                                            40

                                                                     ITA No . 7 2 80 / Mu m /2 0 12


            15.3 We have heard the rival submissions
            and perused and carefully considered the
            material      on     record.      It    is     seen       from the
            material      on     record       that       the     company           is
            engaged in product development and earns
            revenue from sale of licenses and IT(TP)A.
            1550/Bang/2012             Page         -    29    subscription.
            However,       the     segmental             profit       and      loss
accounts for software development services and product development are not given separately. Further, as pointed out by the learned Authorised Representative, the Pune Bench of the Tribunal in the case of F -Gain Communications Pvt. Ltd. (supra) has directed that since the income of this company includes income from sale of licen ses, it ought to be rejected as a comparable for software development services. In the case on hand, the assessee is rendering software development services.
In this factual view of the matter and following the afore cited decision of the Rune Tribunal (supra). we direct that this company be omitted from the list of comparables for the period under consideration in the case on hand. '' No contrary decision was brought to our knowledge. We therefore hold that this company be excluded from comparable as selected by TPO and we direct the AO accordingly.
38. The fourteenth comparable which has been disputed before us is Wipro Ltd. This is undisputed fact that Wipro Limited is engaged in IT Services, acquisitions, IWO services, India & Asia Pacific IT Services and 41 ITA No . 7 2 80 / Mu m /2 0 12 Products, Consumer Lighting, others. The segmental data for the above services is however not available. The company also possesses brand value. For a branded service, a customer is usually willing to pay a premium. This company's turnover is approximately 835 times that of assessee's turnover as its turnover is Rs. 11276 crores as compared to assessee's turnover of Rs.13.5 crores. Thus this company lacks comparability based on scale of operations. Our aforesaid view is duly covered by the decision of Banglore bench of this tribunal as relied on by assessee's counsel not disputed by Id. DR in the case of Infor (Bangalore) P. Ltd Vs ACIT (ITA 1550/Bang/2012) (AY 2008-09) wherein it was held as under:-
32. On comparability of Wipro Ltd, in the case of 3DPLM Softw are solutions Ltd (supla), f:nd:ngs of the Tribunal appear at Para nos. 12.1 to 12.4.2 of the order which reads as under
12. 1 This company was selected as a comparable by the TPO. Before the TPO.

The assessee had objected to the inclusion of this company in the list of comparables on several grounds like functional dis -similarity, brand value, size, etc. The TPO, however, brushed aside the objections of the assessee and included this company in the set of comparables 12.2 Before us, the learned Authorised Representative of the assessee contended that this company i.e. Wipro Ltd., is not functionally comparable to the assessee for the following reasons' -

42

ITA No . 7 2 80 / Mu m /2 0 12

(i) This company owns significant intangibles in the nature of customer related intangibles arid technology related intangibles, owns lPRs and has been granted 40 registered patents and has 62 pending applications and its Annual Report confirms that it IT(TP)A. 1 550/Bang/2012 Page - 30 owns patents and intangibles.

(ii) the ITAT, Delhi observation in the cas e of Agnity India Technologies Pvt. Ltd. in ITA No 3856(Del)/2010 at pare 5.2 thereof that infosys Technologies Ltd. being a company and a market leader assuming all risks leading to higher profits, cannot be considered as comparable to captive service providers assuming limited risk:

(iii) the co -ordinate bench of the ITA T, Mumbai in the case of Telecordia Technologies India Pvt. Ltd. (ITA Na 7821/Mum/2011) has held that Wipro Ltd. is not functionally comparable to a software service provider.
(iv)   this        company        has      acquired        new
companies          pursuant        to     a     scheme        of
amalgamation the last two years.

(v) Wipro Ltd. is engaged in both software
development          and      product           development
services No information is available on the segmental bifurcation of revenue from sale of proc fuels and software services.
43

ITA No . 7 2 80 / Mu m /2 0 12

(vi) the TPO has adopted consolidated financial statements for comparability purposes nun for computing the margins, which is in contradiction to the TPO's own filter of rejecting companies with consolidated financial statements.

12.3 Per contra, the learned Departmental Representative supported the action of TPO in including this company iii the list of comparables.

12 4.1 We have heard both parties and carefully perused and considered the material on record. We find merit in the contentions of the assessee for exclusion of this company from the set of comparables. It is seen that this company is engaged both in software development and product development services. There is no information on the segmental bifurcation o f revenue from sale of product and software services. The TPO appears to have adopted this company as a comparable without demonstrating how the company satisfies the software development sales 75% of the total revenue filter adopted by him. Another major flaw in the comparability analysis carried out by Vic TPO is that lie adopted comparison of the consolidated financial statements of WIPRO with She standalone financials of the assessee: which is not an appropriate companies.

44

ITA No . 7 2 80 / Mu m /2 0 12 12 4.2 We also find that this company owns intellectual property in the form of registered patents and several pending applications for grant of patents. In this regard, the co -

ordination bench of this Tribunal in the case of 24/7 Customer, Corn Pvt. Ltd. (I TA No. 227/Bang/2010 has he ld that a company owning intangibles cannot be compared to a low risk captive service provider who does not own any such intangible and hence does not have an additional advantage in the market. As the assessee in the case on hand does not own any intangib les, following the aforesaid decision of the co -ordinate bench of the tribunal i.e. 24/7 customer Coin Pvt.

Ltd. (supra). we hold that this company cannot be considered as a comparable to the assessee. we, therefore, direct the Assessing officer / TPO to o mit this company from the set of comparable companies in the case on hand for the year under consideration ''.

We therefore, hold that this company be excluded from comparable as selected by TPO and we direct the AO accordingly.

39. The fifteenth comparable which has been disputed before us is Softsol India Ltd. We find that at page 10 of the TPO's Order, the TPO has made mathematical error in computing the margin of Softsol India Ltd. Softsol has a revenue of Rs. 18,99,40,746 and a cost of Rs. 16,51,65,066. Accordingly the net profit is Rs. 2,47,75,680 resulting to a OP margin 15%. But TPO has taken 42.33% incorrectly. The DR has not disputed this fact. We therefore, direct the revenue to take 15% OP margin in the case of this company while working out the OP margin in the case of the 45 ITA No . 7 2 80 / Mu m /2 0 12 assessee. We have gone through the case laws as relied on by the Id. DR, in our view both the case laws are not applicable to the facts available in the case of the assessee. The facts In Panasonic Networks case, were that the CIT(A) had allowed for inclusion of 2 comparables which were rejected by the assessee and further rejected one comparable which was accepted by the TPO. Hence the revenue was in appeal against inclusion and exclusion of the aforesaid 3 companies at the CIT(A) stage. With regard to the inclusion of the 2 comparables the issue was decided in favour the assessee by the ITAT by referring to a special bench decision in the case of Quark Systems Ltd (132 TTJ 1 SB) -Para 9 "in this view of the matter and having regard to the entirety of the case we approve the stand of the CIT(A) and decline to interfere in the matter." With regard to this issue of rejection of one comparable as accepted by the TPO the ITAT noted "During the course of hearing the assessee was asked to demonstrate that this kind of an analysis, as was done to argue on unsuitability of Videocon International, was also done on other comparables. Learned Cow.' admittedly his inability to do so but fairly accepted that the matter can be remitted to the file of the learned CIT(A) for fresh adjudication by applying uniform norms on the analysis of oil entities picked up as comparables."

In assessee's case, the learned DR relied on the following noting from the order which held, in our considered view also, there cannot be cherry picking for deciding parameters of rejection of a comparable and the parameters have to be broad enough of being general application. In the case before us, however, the Ld counsel differentiated this by arguing that the assessee has analysed all the comparables identified by the TPO in detail and even filed a written submission for inclusion or exclusion of the same. Hence, in our considered opinion and on the basis of the argument of the Id counsel the above case can be differentiated since in the case before us as submitted by the Ld counsel that all the 46 ITA No . 7 2 80 / Mu m /2 0 12 comparables have been subject to the same rigorous test of comparability analysis as demonstrated from the submission filed by the assessee.

Finally. We are of the opinion that in fact it is now well established by various judgements, that the representative of the argues for exclusion of a few comparables from the set identified by the TPO and if the assessee's margin falls within 5% range he need not argue further on other comparables. We have heard both the parties on the issue of comparables and we are of the opinion that in the present case if there is exclusion of the comparables mode by the TPO following the decision of coordinate bench of this tribunal in the case of Symphony Marketing Solutions India Pvt ltd (supra), the assessee will be within +/-5% range and hence the DRP/AO have erred in making TP adjustment. Accordingly, we allow the ground taken by the assessee and direct the AO accordingly.

40. Secondly, issue in this appeal of assessee is against the order of AO/TPO/DRP is as regards to the upward adjustment made to the international transactions entered into by the assessee with its associate enterprise as the same are not at arm's length price and made an adjustment relation to international transactions to global call center services at ₹ 22,07,311/-. For this assessee has raised the ground No. 2 :

-
"Re.: Adjustment of Rs 22,07,311/ -on account of the global call center services:
2.1 The Assessing Officer! the Dispute Resolution Panel/ the Transfer Pricing Officer has erred in making an upward adjustment of Rs 22,07,311! - to the total income of the Appellant by holding that the 47 ITA No . 7 2 80 / Mu m /2 0 12 international transaction relating to the global call center services entered into by the Appellant with its Associated Enterprise was not at an ann's length.

            2.2     The Appellant submits that considering
            the facts and circumstances of its case and
            the         law        prevailing      oil     subject        the
            international            transaction        relating    to    the
global call center services entered into by the Appellant with its Associated Enterprise was at an arm's length and hence no adjustment in respect thereof was called for and the stand taken by the Assessing Officer/the Dispute Resolution Panel/ the Transfer Pricing Officer in this regard is misconceived, erroneous and incorrect.
2.3 The Appellant submits that the Assessing Officer be directed to delete the upward adjustment of Rs. 22 ,07,311/- made by him to the Appellant's total income and to recompute its total income and tax liability accordingly. "

41. Similarly, with respect to ground no 2 relating to ITES the Ld representative of the assessee submitted that the assessee had identified a set of 6 comparables by way of its TP Study. However, the TPO identified a set of 21 companies after undertaking a fresh search on the databases prowess' and capitaline as reproduced in the table below:

                  Sr.     Name of the Company                   Margins
                  No.
                   1.     Accentia Technologies Ltd.  41.76
                   2.     Acropetal Technologies Ltd. 35.3
                   3.     Aditya     Birla    Minacs 2.2
                                       48

                                                         ITA No . 7 2 80 / Mu m /2 0 12


                       worldwide Ltd.
                 4.    Asit C Mehta Financial            9.42
                       Services Ltd.
                 5.    Caliber    Point     Business     10.97
                       Solutions Ltd.
                 6.    Coral Hubs Ltd. (Earlier          50.68
                       known         as        Vishal
                       Technologies Ltd.)
                 7.    Cosmic Global Ltd.                23.3
                 8.    Crossdomain Solutions ltd.        26.96
                 9.    Datamatics           Financial    34.87
                       Services
                 10.   E4e Healthcare solutions          16.72
                       Ltd.
                 11.   Eclerx Services Ltd.              65.88
                 12.   Genesys          International    47.4
                       Corporation Ltd.
                 13.   HCL Comnet System &               32.9
                       Services Ltd.
                 14.   Infosys BPO Ltd                   20.01
                 15.   Iservices India Pvt. Ltd          9.58
                 16.   Paple eSolutions Ltd.             20.43
                 17.   Mold-Tek Technologies Ltd.        96.66
                 18.   R System International Ltd.       4.3
                 19.   Spanco Ltd.                       11.04
                 20.   Troton CorpLtd.                   23.81
                 21.   Wipro Ltd                         30.5
                 22.   Arithmetic Mean                   29.25%

42. The Id representative again submitted that in the interest of time, she would restrict her arguments for exclusion of only 11 out of the 21 comparable selected by the TPO. For the same, assessee's representative filed a detailed table giving submissions for inclusion or exclusion of all of the comparable selected by the TPO. However, detailed discussion was restricted by her to rejecting 11 out of the 21 companies identified by the TPO. The Id representative further argued that even if we exclude 9 of these companies which are covered by two judicial precedents Flextronics Technologies (India) ITA(TP) No. 1559/Bang/2012 and Symphony Marketing Solutions India Pvt Ltd. Vs ITA No. 1316/Bang/2012, the assessee will be through. The Ld representative of the assessee submitted the following table representing different 49 ITA No . 7 2 80 / Mu m /2 0 12 scenarios with respect to the contentions of the assessee being accepted or not:

S Name of the company Margins Scenario 1 Scenario 2 Scenario 3 Main argument/ case r. (Accepting (excluding (excluding law relied on for N all 11 cos) 9 cos based scenario 2 o. contentions on of assessee) Flextronics
1. Accentia Technologies 41.76 Flextronics Ltd. Technologies 1559
2. Acropetal Technologies 35.3 Flextronics Ltd. Technologies 1559
3. Aditya Birla Minacs 2.2 2.2 2.2 2.2 worldwide Ltd.
4. Asit C Mehta Financial 9.42 9.42 9.42 9.42 Services Ltd.
5. Caliber Point Business 10.97 10.97 10.97 10.97 Solutions Ltd.
6. Coral Hubs Ltd. (Earlier 50.68 Flextronics known as Vishal Technologies 1559 Technologies Ltd.)
7. Cosmic Global Ltd. 23.3 23.3 23.3
8. Crossdomain Solutions 26.96 Flextronics ltd. Technologies 1559
9. Datamatics Financial 34.87 34.87 Fails initial filter Services applied by TPO
10. E4e Healthcare solutions 16.72 16.72 16.72 16.72 Ltd.
11. Eclerx Services Ltd. 65.88 Flextronics Technologies 1559
12. Genesys International 47.4 Flextronics Corporation Ltd. Technologies 1559
13. HCL Comnet System & 32.9 32.9 Fails initial filter Services Ltd. applied by TPO
14. Infosys BPO Ltd 20.01 Flextronics Technologies 1559
15. Iservices India Pvt. Ltd 9.58 9.58 9.58 9.58
16. Paple eSolutions Ltd. 20.43 20.43 20.43
17. Mold-Tek Technologies 96.66 Flextronics Ltd. Technologies 1559
18. R System International 4.3 4.3 4.3 4.3 Ltd.
19. Spanco Ltd. 11.04 11.04 11.04 11.04
20. Troton CorpLtd. 23.81 23.81 23.81
21. Wipro Ltd 30.5 Flextronics Technologies 1559 50 ITA No . 7 2 80 / Mu m /2 0 12 Mean Margins 29.25 9.18 13.18 16.63 Within +/- 5% Range Yes Yes Yes She further filed detailed submissions on these 11 comparables during the course of hearing.

43. The first comparable taken up by Ld Counsel for assessee is Accentia Technologies Ltd. We find that assessee's counsel statedthe facts that Accentia has undergone reconstruction in the relevant Assessment year. It acquired Oak Technologies Inc. & Trans Services which in turn has an impact on the profits of the company. Further it was highlighted that Accentia's major revenue is from Medical transcription business (64%), Medical billing & coding (17%) & software devel & implementation (19%) as per Page 208 of Paper book. It operates in a single segment (Healthcare receivable management) as per page 209 of Paper book. The company has their own line of products which they sell to the customers including iRTS, iAMS, iIMS, iPMS, iHMS. Hence, it was submitted that it is functionally not comparable. She relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to a ITES provider. We find that this company is functionally different from the assessee and cannot be compared. Further this view of ours is Supported by the decision of this Tribunal in the cases of Flextronics Technologies (India) Pvt Ltd ITA(TP) No. 1559/Bang/2012 (Para 12), Symphony Marketing Solutions India Pvt Ltd. Vs ITO PTA No. 1316/Bang/2012 (Para 10) & Capital IQ Information Systems Pvt Ltd Vs ACIT ITA No. 124/Hyd/2014 (Para 21). Respectfully, following the decision of coordinate bench of this Tribunal in the case of Flextronics Technologies (India) Pvt. Ltd (Supra), we direct the AO to exclude this company from comparables.

44. The second comparable which is in dispute before us is Acropetal Tecnologies Ltd., and the learned Counsel for the assessee stated the facts that the ITES segment is divided into 3 segments education, 51 ITA No . 7 2 80 / Mu m /2 0 12 healthcare and manufacturing. In education the company provides distance/mobile learning, digital learning. Under healthcare they do patient life cycle management, physician and clinical life cycle management, hospital administration management, etc. Under manufacturing they provide R&D services, global supply chain management, standards and good manufacturing practice The services provided show that it is a high end KPO services provider. She relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to a ITES provider. We are in agreement with the argument of learned counsel of the assessee and by going through the facts of the case, we are of the view that this company is not comparable with the assessee company. Our view is supported by the decision of co-ordinate Bench of this Tribunal in the case of Flextronics Technologies (India) Pvt Ltd ITA(TP) No. 1559/Bang/2012 (Para 13) & Symphony Marketing Solutions India Pvt Ltd. Vs ITO ITA No. 1316/Bang/2012 (Para 12). We find that this issue is covered by the decision of Flextronics Technologies (India) Pvt Ltd (supra) and respectfully following the same, we hold that this company is regarded as comparable and this company is to be excluded from comparables as selected by the TPO. We direct the AO accordingly.

45. The third comparable which is under dispute is Coral Hubs Ltd. (Earlier known as Vishal Technologies Ltd). Before us, the learned counsel for the assessee stated the facts that the company is rejected by TPO in assessee's own case for AY 2009-10. It is engaged in data digitization, print on demand, e-Publishing as per page 215-217 of paper book. It Incurred negligible employee cost of 2.92% of operating revenue, signifying that it is engaged in trading of services instead of providing services. It has an outsourcing of services model, hence non comparable to assessee. In this regard the learned Counsel for the assessee relie don the decision of co-ordinate Bench of this Tribunal In the case of 52 ITA No . 7 2 80 / Mu m /2 0 12 Flextronics Technologies (India) Pvt Ltd v DCIT (IT(TP)A No.1559/Bang/2012, wherein it is held as under:-

In case of Maersk Global service Centre India (P.) Ltd.(supra), the ITAT Mumbai Bench has also directed for exclusion of the aforesaid company, by observing in the following manner "Insofar as the cases of tulsyan Technologies Limited and Vishol Information Technologies Limited are concerned, it is noticed from their annual accounts that these companies ou tsourced a considerable portion of their business. As the assessee carried out entire operations by itself, in our considered opinion, these two cases were rightly excluded." In view of the observations made by the DRP as well as the decision of the ITAT Mumbai in the case of Maersk Global Service Centre, (supra), we accept that this company cannot betoken as o comparable."
The assessee relied on the judicial precedents for rejection of this company on the basic being functionally non comparable to a ITES provider. We find that the assessee has relied on co-ordinate Bench decision in the case of Ftextronics Technologies (India) Pvt Ltd ITA(TP) No. 1559/Bang/2012 (Para 14) & Symphony Marketing Solutions India Pvt Ltd. Vs ITO ITA No. 1316/Bang/2012 (Para 14). No contrary decision was brought to our knowledge or referred to us and therefore we hold that this company has to be excluded from comparables as selected by the TPO.

46. The fourth comparable which is in dispute before us is Crossdomain Solutions Ltd. Before us, the learned counsel for the assessee stated that facts that this company is engaged in building the brand EXDION to target 53 ITA No . 7 2 80 / Mu m /2 0 12 the insurance industry in US as per page 226 of paper book. It is engaged in KPO services in insurance, Healthcare, HR & accounting as per page 228 of paper book. The company is engaged in knowledge services outsourcing in Insurance, Healthcare, HR and Accounting domains. The company also offers Business Excellence, Market Research & Data Analytics and IT Services. The HR solutions provided by the company include Recruitment & Separation, Payroll Processing, Travel and Expense reports review, Leave Management, Electronic personal Dossiers. The Healthcare solutions provided by the company are Revenue Cycle Management, Data Abstraction, Clearing House Solutions, Health Information and Data Analytics, Custom IT Solutions. The accounting solutions provided by the company are General Ledger Accounting, Accounts Receivable, Accounts Payable, Fixed Asset Accounting, Financial Reporting and Analysis, Business and Travel Expense Accounting. It was argued in light of the above that the company is functionally different hence the assessee prayed that it should be dropped as a comparable. Further it was submitted that the company has an annual turnover of Rs. 26.6 crores as compared to that of the assessee which is Its 1.43 crores. Thus a company having 19 times the turnover of the assessee lacks comparability based on scale of operations.IN THIS regard she relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to a ITES provider. We find from the above facts and the case law relied on by the learned Counsel for the assessee that this issue is covered by the decision of co- ordinate bench in the case of Flextronics Technologies (India) Pvt. Ltd ITA(TP) No. 1559/Bang/2012 (Para 15) & Symphony Marketing Solutions India Pvt. Ltd. Vs ITO ITA No. 1316/Bang/2012 (Para 18). No contrary decision is brought before us by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

54

ITA No . 7 2 80 / Mu m /2 0 12

47. The fifth comparable under dispute is Datamatics Financial Services Ltd. Before us the learned Counsel for the assessee stated the facts that Datamatics is engaged in providing registrar & transfer agency services. Further, the company also offers issue management services and IT enabled services in India. However, the company has not disclosed any segmental information for the registrar & transfer agency services and IT enabled services. Thus, Datamatics fails the initial export revenue filter of 75 % applied by the TPO, as the only export is ITES Services which are 36.23% of revenue (Page 246 of Paper book). Further, from the annual reports it is evident that no segmental data is available for the ITES segment and hence rendering it impossible to calculate margins. In view of the above, the assessee prayed to drop Datamatics as a comparable. In this, she relied on the decision of Hyderabad Bench of this tribunal in the case of HSBC Electronic Data Processing Ltd -ITA No. 1624/Hyd/2011 (Para 11) for rejection of this company on the basis of being functionally non comparable to a ITES provider. Before us, no contrary decision is brought by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO

48. The sixth comparable under dispute is Eclerx Services Ltd. Before us the learned counsel for the assessee stated that the company is a leading third party data analytics KPO as per page 270 of paper book. Hence, functionally non comparable. As per the annual report the Chairman's message it is mentioned by the chairman that the company is not a BPO or an IT offshoring company. It is mentioned that the company is a data analytics KPO service provider specializing in two business verticals Financial Services and Retail and Manufacturing. Further the company provides pricing analytics, bundling optimization, content operations, sales and marketing support, product data management, 55 ITA No . 7 2 80 / Mu m /2 0 12 revenue management and data analytics are to Retail and Manufacturing clients. To the Financial Services clients, they offer real-time capital markets, middle and back office support, portfolio risk management services and various critical data management services. In light of the above the representative of the assessee argued that this company should be rejected further, it was highlighted that this Company has been rejected by the TPO in AY 2011-12. Further, it was submitted that the company has a revenue of around Rs. 122.19 crores, which is around 85 times that of the assessee. Also From the annual reports of the company it is depicted that the company has related party transactions of Rs. 29.107 crores. The operating revenue of the company is Rs. 116.9 crores. Hence, related party transactions is 25% of operating revenues. The assessee relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to a ITES provider. Before us the learned counsel for the assessee relied on the case law of co- ordinate Bench of this Tribunal in the case of Flextronics Technologies (India) Pvt. Ltd ITA(TP) No. 1559/BangJ2012 (Para 16), Lionbridge Technologies Pvt. Ltd. vs ITO - 8(2)(2) - ITA No. 7498/Mum/2012- AY 2008-09 (Para 8) & Symphony Marketing Solutions India Pvt. Ltd, Vs ITO ITA No. 1316/Bang/2012 (Para 20). No contrary decision is brought before us by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

49. The seventh comparable under dispute is Gensys International Corporation Ltd. Before us, the learned counsel for the assessee stated the facts that Genesys is engaged in rendering geospatial services and caters to the needs of consumer mapping, navigation, internet portals etc. provides geographical information service Photogrammetry, Remote Sensing, Cartography, Data Conversion, related Computer based 56 ITA No . 7 2 80 / Mu m /2 0 12 Services and other related services. As per page 46 & 47 it has only one reportable segment Geographical Information Service (page 287 of paper book). During the year, the business of engineering and Information technology division was transferred - and de-merged (Pg. 41 of the annual report).A review of the Annual Report of Genesys reveals the fact that intangible assets constitute 22.57 percent of the total fixed assets of the company. On the other hand, the assessee has no intangible assets. This showcases that the assets used by the assessee and that used by Genesys are different and the dissimilarity in assets showcase differences in the functional profile of Genesys vis-a-vis the Company. in view of the above the learned counsel for the assessee argued that Genesys is not functionally comparable to the assessee. In this regard, she relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to a lTES provider. We find from the case laws relied on by the learned counsel for the assessee that the issue is covered by the decision of co-ordinate bench in the case of Flextronics Technologies (India) Pvt Ltd IIA(TP) No. 1559/Bang/2012 (Para 17), Symphony Marketing Solutions India Pvt Ltd, Vs ITO ITA No. 1316/Bang/2012 (Para 22). No contrary decision is brought before us by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

50. The eight comparable under dispute is HCL Comnet Systems& Services Ltd. Before us, the learned Counsel for the assessee stated that the company does not meet the initial filter as given on page 16 of the TPO order applied by the learned TPO of year end March 2008. (June 2008 as is clear from Page 289 of paper book). The learned counsel for the assessee submitted that while identifying the comparables by the TPO he has applied certain initial filters one of which is yearend being March 57 ITA No . 7 2 80 / Mu m /2 0 12 2008. Therefore, technically it is not possible to identify and select a comparable which has a yearend different from March 2008, since it will automatically get rejected while undertaking the search on the databases. Hence, HCL Comnet having year end of June 2008 ought to be rejected ion these grounds. Further it was submitted that the scale of operation (Rs 495 cr) is very different from the assessee (1.43 cr), hence it should be rejected. After hearing both the sides and going through the facts, we are of the view that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

51. The ninth comparable under dispute is Infosys BPO ltd. Before us, the learned Counsel for the assessee stated that lnfosys BPO has a turnover of Rs 825.08 Crores as against that of the assessee having a turnover of around 1.43 Crores which is around 577 times that of the assessee, lacks comparability based on scale of operations. It was also submitted that Infosys BPO s.r.o. was incorporated on February 4, 2004 in the Czech Republic as a wholly owned subsidiary to provide business process management and transitioning services. During the year the company acquired IL Financial Services Holding B.V, Netherlands. The name of the company was changed from Progeon Limted to Infosys BPO Limited with effect from August 29, 2006. The company now has 11 delivery centers across Bangalore, Pune, Chennai, Jaipur and Gurgaon in India, Brno in Czech Republic, Hangzhou in China, Manila in Philippines, Monterrey in Mexico, Lodz in Poland and Bangkok in Thailand. The company started the year with 11,226 employees and closed the year with 16,295 employees as of March 31, 2008. In view of all of the above, the learned counsel for the assessee submitted that Infosys BPO ought to be rejected as a comparable of the assessee. She, in this regard relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to ITES provider. Before us the learned 58 ITA No . 7 2 80 / Mu m /2 0 12 counsel for the assessee relied on the case law of co-ordinate Bench of this Tribunal in the case of Flextronics Technologies (India) Pvt Ltd ITA(TP) No. 1559/BangJ2Ol2 (Para 18) & Symphony Marketing Solutions India Pvt Ltd. Vs ITO ITA No. 1316/BangI2012 (Para 24). No contrary decision is brought before us by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

52. The tenth comparable under dispute is Mold-Tek Technologies Ltd. Before us, the learned Counsel for the assessee stated that Mold-tek has undergone restructuring in the AY 2008 09 details of the same are provided on Page 307 of Paper book. The scheme of arrangement involving amalgamation between Teck-men Tools private limited (TTPL), the transfer company and Mold-tek, the transferee company and the demerger between Mold-tek, the demerged company and Mold-Tek Plastics Limited (MPL), the resulting company was sanctioned by Hon'ble High Court of Andhra Pradesh vide its order dated 25 July 2008. The appointed date for amalgamation and the demerger were 1 October 2006 and 1 April 2007 respectively. The effective date of the scheme is 26 August 2008, the date on which form 21 was filed with the Registrar of companies, Andhra Pradesh. (Pg. 9 and Pg 41 of the AR for FY 2007-08). Hence, it was submitted, that a company undergone restructuring cannot be considered as a comparable. Also with regard to the functional profile it was submitted that Mold-Tek Technologies Ltd. ('Mold-tek') primarily operates under two business segments Plastic division: The plastic division is engaged in the manufacture of plastic containers, pet bottles, blow moulding, tube & oils, paints, pet products, consumer products, etc. IT (KPO) division. The IT division specializes in providing structural engineering and design services for construction of buildings. (Pg 29 of the AR for FY 2007-08). Thus it was submitted that Mold-tek performs a 59 ITA No . 7 2 80 / Mu m /2 0 12 completely different set of functions than those performed by the Appellant. It is engaged in providing Structural Engineering and Design KPO services for construction of building by using design tools like CAD/ CAM, Stadd Pro by employing highly skilled software engineers for the purpose. Thus, the learned Counsel for the assessee requested to drop Mold-Tek as a comparable. In this regard, she relied on the judicial precedents for rejection of this company on the basis of being functionally non comparable to a ITES provider. Before us the learned counsel for the assessee relied on the case law of co-ordinate Bench of this Tribunal in the case of Flextronics Technologies (India) Pvt Ltd ITA(TP) No. 1559/Bang/2012 (Para 19) & Symphony Marketing Solutions India Pvt. Ltd. Vs ITO ITA No. 1316/Bang/2012 (Para 25). No contrary decision is brought before us by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

53. The eleventh comparable under dispute is Wipro Ltd. Before us the learned counsel for the assessee stated that from the annual report of the company it is evident that they have earnings from export of Rs. 1,288.5 crores, and their revenue is Rs. 1,781.9 crores, i.e, 72% of annual revenue. Hence, failing the export to revenue filter of 75% applied by the Learned TPO. The standalone (abridged) financials indicate that the Company is engaged in Personal Computer, IT Software, Vegetable fats and Oils. Wipro does not have a BPO segment on a standalone level and hence, it cannot be considered as a comparable to the IT support services rendered by the assessee The company has operations in more than 35 countries through more than 75 subsidiary companies, joint ventures and associate companies. Further it was submitted that the Scheme of Amalgamation for merger of Wipro Infrastructure Engineering Limited, Wipro Healthcare IT Limited, Quantech Global Services Limited 60 ITA No . 7 2 80 / Mu m /2 0 12 (subsidiary companies) with Wipro limited was approved during the financial year 2007-08 by the Honorable High Court of Karnataka and the Honorable High Court of Andhra Pradesh. The merger comes into effect from the Appointed Date i.e. April 1, 2007. The Annual Report of Wipro Limited for the year 2007-08 has been prepared after giving effect to these amalgamations as per page 324 of paper book. Further submitted from annual reports it is evident that the company generates its own electricity. The company is also engaged in R&D activities and their focus has been to strengthen the portfolio Centers of Excellence (COE) and Innovation projects. Thus It was vehemently argued that considering a number of economic factors and market dynamics, your good-self would appreciate that a company like Wipro having a turnover of Rs. 1,781.9 Crores (1,246 that of the Appellant) as against that of the Appellant. i.e. 1.43 crores lacks comparability based on scale of operations. Further Wipro has been granted 40 registered patents and has 62 pending applications. Hence, the assessee submits that Wipro should not be considered as comparable. In this regard, she relied on the following judicial precedents for rejection of this company on the basis of being functionally non comparable to a ITES provider. Before us the learned counsel for the assessee relied on the case law of co-ordinate Bench of this Tribunal in the case of Flextronics Technologies (India) Pvt. Ltd ITA(TP) No. 1559/l3ang/2012 (Para 20) & Symphony Marketing Solutions India Pvt Ltd. Vs ITO ITA No. 1316/Bang/2012 (Para 26). No contrary decision is brought before us by the leaned Sr. DR, and we therefore respectfully following the decision of co-ordinate Bench of this tribunal hold that this company cannot be regarded as comparable and direct the AO to exclude the same from comparables as selected by the TPO.

54. The next issue in this appeal of assessee is against the order of AO/DRP/ is as regards to disallowing the claim of deduction under section 61 ITA No . 7 2 80 / Mu m /2 0 12 10A of the Act in respect of expenditure of ₹ 33,95,873/-. For this assessee has raised the following grounds: -

            "Re:    Disallowance         of    expenditure            of    Rs.
            33,95,873/-:

            3.1     The    Assessing          Officer/     the        Dispute

Resolution Panel has erred in disallowing an amount of Rs. 33,95,873/ - out of the total expenditure of Rs. 1,35,83,493/ - claimed by the Appellant while compu ting its income from its domestic undertaking (which is not entitled to claim deduction uls of the Income -

tax Act, 1961).

3.2 The Appellant submits that considering the facts and circumstances of its case and the law prevailing on the subject the whole expenditure of Rs. 1,35 ,83,493/- claimed by the Appellant while computing the income from its domestic undertaking was incurred wholly and exclusively in connection with the domestic undertaking and the stand taken by the Assessing Officer the Dispute Resolut ion Panel in this regard is misconceived, erroneous and incorrect.


            3.3     The     Appellant          submits         that         the
            Assessing Officer be directed to allow a
            deduction      for    the    whole         amount         of    Rs.
            135,83,493/-         as     claimed          by      it        while
            computing       income            from       its     domestic
            undertaking      and        to    recompute          its       total
            income accordingly. "
                                     62

                                                   ITA No . 7 2 80 / Mu m /2 0 12


55. Brief facts are that the assessee has both 10A units and non 10A unit. Since the non 1OA (PSE) unit has a loss, the AO under para 7.4 of the order did not agree with the expenses incurred and noted that higher expenses have been allocated to non 10A units as compared to 10A units. Though the AO did not re allocate the expense and treated the expense enumerated under para 7.4 not wholly & exclusively for non 10A PSI unit & ultimately under para 7.6 disallowed on an ad hoc basis 1/4th of such expense Nowhere has he found out or noted that the expense was illegal or not for business purpose or in genuine or capital expense. Hence it was argued that disallowing 25% thereof on an ad hoc is not justified. U/s 37 of the Act. AO does not have the power to assume part of expense to be genuine and other part non genuine. The Id representative argued that the assessee has submitted all the details and the AO has not pointed out the specific expense for which he was of the opinion the assessee has rot submitted evidence. Hence it was argued that there is no legal basis of this disallowance. The same issue was considered by the ITAT during the proceeding AY 2009-10. We find that this issue has been restored back to the file of the AO for fresh adjudication in AY 2009-10 by observing as under:-

"16.3 Having considered the rival submissions, one thing that is clearly discernible is that the disallowance has been made on an adhoc basis without pointing out any particular item of expenditure which is relatable to the non PSE division. It is also emerging from the record that the action of the Assessing Officer is based on similar addition made in assessment year 2008 - 09.
            Before us, nothing has been brought out to
            show the finality of the addition made in
            preceding      assessment       year        2008 -09.
                                                      63

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                         However,         additions         made       on       mere
conjectures and surmises are unsustainable. Be that as it may, considering the entirety of circumstances, we deem it fit and proper to restore the matter back to the file of Assessing Officer, who shall reconsider the aforesaid addition afresh as per law, after allowing the assessee a reasonable opportunity of being heard in support of its stand. Thus, on this aspect assessee succeeds for statistical purposes. "

56. Respectfully, following the Tribunal order in assessee's own case for immediate preceding year, exactly on same lines, we set aside the issue to the file of the AO for re-adjudication. This issue of assessee's appeal is allowed for statistical purposes.

57. In the result, the appeal of the assessee is partly allowed for statistical purposes.

Order pronounced in the open court on 27-07-2018. Aado S a kI Gaao Y aNaa Ku l ao mao idnaM k 27-07-2018 kao kI ga[- .

                       Sd/-                                                        Sd/-
(मनोज कुमार अग्रवाल / MANOJ KUMAR AGGARWAL)                          (महावीर स ह
                                                                               िं /MAHAVIR SINGH)
     (लेखा   दस्य / ACCOUNTANT MEMBER)                             (न्याययक    दस्य/ JUDICIAL MEMBER)

       Mumbai, Dated: 27-07-2018
       Sudip Sarkar /Sr.PS
                                   64

                                       ITA No . 7 2 80 / Mu m /2 0 12


Copy of the Order forwarded to:
1.   The Appellant
2.   The Respondent.
3.   The CIT (A), Mumbai.
4.    CIT
5.    DR, ITAT, Mumbai                                 BY ORDER,
6.   Guard file.
     //True Copy//
                                                Assistant Registrar
                                                   ITAT, MUMBAI