State Consumer Disputes Redressal Commission
Kala Thakur vs M/S Omaxe Limited & Anr. on 5 June, 2014
H.P. STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
SHIMLA.
Revision Petition No: 25/2014.
Date of Presentation: 09.04.2014.
Date of Decision: 05.06.2014.
...........................................................................
Smt. Kala Thakur, Son of Sh. K.S. Thakur,
Resident of Flat No.415, Gulmohar-C,
Omaxe Parkwood, Baddi, District Solan, H.P.
... Petitioner.
Versus
1. M/s Omaxe Limited,
(Formally Omaxe Construction Ltd.),
Omaxe Parkwood, Baddi,
District Solan, H.P.
Through its Manager.
2. M/s Omaxe Limited
(Formally Omaxe Construction Ltd.),
7, Local Shopping Centre, Kalkaji,
New Delhi - 110 019,
Through its Manager.
... Respondents.
...............................................................................................
Coram
Hon'ble Mr. Justice (Retd.) Surjit Singh, President
Hon'ble Mrs. Prem Chauhan, Member.
Whether approved for reporting?1
For the Petitioner: Mr. Amandeep Mehta, Advocate
For the Respondents: Mr. Munish Gupta, Advocate.
...................................................................................................
O R D E R:
Justice (Retd.) Surjit Singh, President (Oral) Present revision petition is directed against the order dated 07.01.2014, of learned District Consumer Disputes Redressal 1 Whether Reporters of the local papers may be allowed to see the order? Kala Thakur Vs. M/s Omaxe Ltd. & Anr. (R.P.25/2014) Forum, Solan, whereby evidence of the revision petitioner, who filed a complaint, under Section 12 of the Consumer Protection Act, 1986, against the respondents, has been closed.
2. Revision petitioner has filed a complaint, under Section 12 of the Consumer Protection Act, 1986, against the respondents, complaining of deficiency in service, in the matter of allotment of flats. Matter was listed for filing rejoinder and evidence on 12.12.2013. Revision petitioner neither filed rejoinder nor did she adduce evidence, when the matter was adjourned to 07.01.2014. Order of adjournment said that revision petitioner was granted last opportunity to file rejoinder and adduce her evidence on the next date, i.e. 07.01.2014. On 07.01.2014, rejoinder was filed, but evidence was not produced. Learned District Forum then passed the impugned order.
3. Revision petitioner submits that counsel engaged to represent her, before the learned District Forum, did not hear the second part of the order viz. that in addition to filing Page 2 of 5 Kala Thakur Vs. M/s Omaxe Ltd. & Anr. (R.P.25/2014) rejoinder, evidence was also required to be adduced, on the date fixed.
4. We have heard learned counsel for the parties and gone through the record.
5. The very purpose and the object of the Consumer Protection Act, 1986, is to protect the consumers against unfair trade practices, adopted by the sellers of goods and providers of service and such unfair trade practices may be in the nature of deficiency in service, defect in goods, overcharging of price etc. etc. Undoubtedly, Act provides for decision of the complaint within ninety days, but this provision is meant to help the consumer, so that his/her grievance is addressed at the earliest. Therefore, this time limit cannot to be used in such a manner that the sellers of goods or service providers are put in an advantageous position and the customer is deprived of the remedy.
6. Revision against this kind of orders, is permissible, under Section 17(1)(b) of the Consumer Protection Act, 1986, which inter alia, says that the State Commission has jurisdiction to call for records and pass appropriate orders in Page 3 of 5 Kala Thakur Vs. M/s Omaxe Ltd. & Anr. (R.P.25/2014) any consumer dispute, which is pending before any District Forum. Limitation for filing revision petition is ninety days, vide Regulation-14 of the Consumer Protection Regulations, 2005. Petition was filed within ninety days, if the time spent to procure certified copy of the impugned order, is excluded. Application for supply of copy was moved on 22.03.2014 and copy was supplied on 25.03.2014.
7. In view of the above stated position, revision petition is allowed, impugned order set aside and it is ordered that learned District Forum shall afford one more opportunity to the revision petitioner/complainant to adduce her evidence. We have been told that respondents/opposite parties have already filed their evidence. Now, if the revision petitioner/complainant adduces the evidence, because of the passing of this order, respondents/opposite parties shall have an opportunity to rebut the same.
8. Parties are directed to appear before the learned District Consumer Disputes Redressal Forum, Solan, on 24.06.2014, on which date matter is stated to be already fixed. Page 4 of 5
Kala Thakur Vs. M/s Omaxe Ltd. & Anr. (R.P.25/2014)
9. A copy of this order be sent to each of the parties, free of cost, as per Rules.
(Justice Surjit Singh) President (Prem Chauhan) Member June 05, 2014.
*dinesh* Page 5 of 5