Section 8(5) in The Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015
(5)In case of wait-listed e-tickets on which status of all the passengers is on waiting list even after preparation of reservation chart, names of all such passengers booked on that Passenger Name Record (PNR) shall be dropped from the reservation chart and refund of fare shall be credited to the account from which booking transaction took place after deducting clerkage and in case of wait-listed i-tickets, such tickets shall be cancelled at the computerised Passenger Reservation System (PRS) counter within the time limits prescribed under these rules and thereafter refund can be claimed on-line and the refund shall be credited to the account from which booking transaction took place, in accordance with rule 7.
