State Consumer Disputes Redressal Commission
Maruti Udhyog vs Manish Baroth & Others on 16 July, 2009
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% Jherh foeyk lsfB;k mifLFkr vihykFkhZ % Jh dhfrZ diwj ,MoksdsV] jsLikMsaV 1 % Jh jktkjke pUnz 'kekZ ,MoksdsV jsLikMsaV 2 % Jh vfuy lDlSuk ,MoksdsV lquk x;k A ;g vihy vihykFkhZ tks ewy ifjokn esa foi{kh la- 2 Fkk dh vksj ls ftyk eap] t;iqj izFke] t;iqj ds vkns'k fnukad% 12&2&2007 tks ifjokn la- 558@2006 esa fuEu :i esa ikfjr fd;k x;k Fkk %& vr% ifjoknh dk ifjokn vkaf'kd :i ls Lohdkj djrs gq, foi{kh la- nks dks vknsf'kr fd;k tkrk gS fd og ifjoknh dks 20 izfr'kr vf/kd foØ; ewY; 22995@&:- tks fy;k x;k gS og vDVwcj 1993 ls rkjh[k fu.kZ; rd 6 izfr'kr lkykuk dh C;kt nj lfgr okfil djs A lkFk gh ifjokn O;; ds 1000@&:- vnk djs A vkns'k dh ikyuk ,d ekg dh vof/k esa dj nh tkos vU;Fkk ifjoknh mDr jkf'k ij vkns'k fnukad% ls vnk;xh rd 9 izfr'kr okf"kZd dh nj ls C;kt ikus dk vf/kdkjh gksxk A ifjoknh dk vU; vuqrks"k vLohdkj fd;k tkrk gS A &2& ls vlarq"B gksdj is'k dh x;h gS A ;g dguk mfpr gksxk fd ifjoknh jsLikMsaV la- 1 us ,d ifjokn ftyk eap] fljksgh ds le{k vihykFkhZ o jsLikMsaV la- 2 ds fo:) fnukad% 23&6&1994 dks ;g dgdj is'k fd;k Fkk fd mlus jsLikMsaV la- 2 ewy ifjokn ds foi{kh la- 1 ls ,d ek:fr vkseuh VSDlh dksVs ls fnukad% 22&3&1991 dks [kjhnh Fkh] tks vihykFkhZ )kjk fufeZr Fkh A mlus bl ek:fr vkseuh dk iwjk Hkqxrku jsLikMsaV la- 2 dks dj fn;k Fkk A pwafd mlus VSDlh dksVs esa ek:fr vkseuh [kjhnh Fkh vkSj VSDlh ijfeV izknsf'kd ifjogu vf/kdkjh] tks/kiqj ls fnukad% 18&4&1991 dks vky jktLFkku ijfeV fy;k ,oa mldk jftLVªs'ku djok;k ftlds jftLVªs'ku uEcj vkj-ts- 24&Vh 0065 gS A pwafd okgu VSDlh dksVs esa Fkk blfy, mls ,Dlkbt fjcsV feyuh Fkh ,Dlkbt fjcsV ls lEcfU/kr leLr dkxtkr mlus jsLikMsaV la- 2 ftlls xkM+h [kjhnh Fkh dks lcfeV dj fn;s Fks vkSj jsLikMsaV la- 2 us leLr dkxtkr vihykFkhZ dks Hkst fn;s ftldh lwpuk mls Hkh nh x;h Fkh A vihykFkhZ us vius i= fnukad% 6&1&92 ds )kjk lwfpr fd;k fd vkids ,Dlkbt fjcsV lEcU/kh leLr dkxtkr ,Dlkbt foHkkx dks fnukad% 12&7&1991 dks Hkst fn;s x;s gS A ysfdu mls vkt rd ,Dlkbt fjQ.M dk iSlk vnk ugha fd;k x;k gS A vr% ifjoknh us ,Dlkbt fjQ.M jkf'k 22995@&:- e; C;kt ,oa gtkZuk fnyokus ckcr ftyk eap esa ifjokn is'k fd;k A jsLikMsaV la- 2 us ftyk eap fljksgh ds le{k viuk tcko fnukad% 2&9&1994 dks ;g dgdj fn;k Fkk fd ekuuh; eap dks ifjokn dh lquokbZ djus dk {ks=kf/kdkj ugha gS blds vykok mls ifjoknh us ,Dlkbt fjcsV lEcU/kh tks dkxtkr is'k fd;s Fks oks mlus rqjUr gh vihykFkhZ dks fHktok fn;s Fks blfy, mldk dksbZ lsok nks"k ugha gS] mlds fo:) ifjoknh dk ifjokn [kkfjt fd;k tkos A vihykFkhZ dh vksj ls ftyk eap fljksgh ds le{k ifjokn dk tcko fnukad% 24&8&1994 dks ;g dgdj is'k fd;k x;k Fkk fd okgu &3& 22&3&1991 dks cspk x;k Fkk vkSj mUgsa 12&7&1991 dks ,Dlkbt fjcsV lEcU/kh isij izkIr gks x;s Fks vkSj mlus oks lkjs dkxtkr ls.Vªy ,Dlkbt vkFkksfjVh dks fnukad% 12&7&1991 dks Hkst fn;s Fks ysfdu ls.Vªy ,Dlkbt vkFkksfjVh us ,Dlkbt fjcsV dk vkosnu fujLr dj fn;k blfy, blesa mudk dksbZ lsoknks"k ugha gS] ifjoknh dk ifjokn [kkfjt fd;k tkos A izkjEHk esa ftyk eap fljksgh us vius vkns'k fnukad% 31&12&1994 ds )kjk ifjoknh dk ifjokn vof/k ckgj ,oa LFkkuh; {ks=kf/kdkj esa ugha gksuk ekudj [kkfjt dj fn;k Fkk A eap vkns'k ds fo:) ifjoknh jsLikMsaV la- 1 us vk;ksx ds le{k vihy is'k dh] vk;ksx us vius vkns'k fnukad% 6&10&2003 ds )kjk ekeyk iqu% lquokbZ gsrq ftyk eap] t;iqj izFke] t;iqj esa fjek.M dj fn;k A fo)ku ftyk eap us rhuksaa i{kksa dh cgl lqudj ;g ekurs gq, ifjoknh jsLikMsaV la- 1 dk ifjokn Lohdkj dj fy;k %& 1- ifjoknh us VSDlh ls lEcfU/kr leLr dkxtkr ,Dlkbt fjcsV ds fy, jsLikMsaV la- 2 dks ns fn;s Fks vkSj oks dkxtkr vihykFkhZ us izkIr djuk ekuk gS vkSj fnukad% 12&7&1991 dks ,Dlkbt foHkkx dks Hkstuk Hkh ekuk gS A 2- tgka rd ifjokn fe;kn ckgj is'k djus dh vkifRr dk lEcU/k gS og iks"kuh; ugha gS A okgu dk cspku 18&4&1991 dks t:j gqvk gS ysfdu foi{khx.k us ifjoknh dks dksbZ lwpuk ugha nh vkSj tc ifjoknh us dkuwuh uksfVl fn;k rks mlds tcko esa 12&10&1993 dks ;g lwpuk nh fd vkids DykbaV &4& us le; ij dkxt ugha fn;s blfy, mldk Dyse VkbeckMZ gks x;k A blfy, dkt vkQ ,D'ku bl lwpuk ;kuh fnukad% 12&10&1993 ls vkjEHk gksrk gS ,slh fLFkfr esa ;g ifjokn 23&6&1994 dks is'k fd;k x;k gS tks le;kof/k esa gS A fo)ku vf/koDrk vihykFkhZ us eq[; eqn~nk ;gh mBk;k gS fd ifjokn fe;kn ckgj is'k fd;k x;k gS blds vykok mUgksaus ,Dlkbt fjQ.M lEcU/kh leLr dkxtkr lS.Vªy ,Dlkbt vkFkksfjVh dks Hkst fn;s Fks ftls mUgksaus [kkfjt dj fn;k A vr% muds fogkQ ij dksbZ lsoknks"k ugha gS] blfy, ftyk eap dh Findings xyr gSa] vihykFkhZ dh vihy Lohdkj dh tkos A fo)ku vf/koDrk jsLikMsaV la- 2 us cgl dh gS fd ifjoknh )kjk is'k fd;s x;s ,Dlkbt fjQ.M lEcU/kh leLr dkxtkr mlus vihykFkhZ dks rqjUr Hkst fn;s Fks blfy, mudk dksbZ lsoknks"k ugha gS A fo)ku vf/koDrk jsLikMsaV la- 1 ifjoknh us cgl dh gS fd ftyk eap us mijksDr fu"d"kZ ysdj tks mijksDr vkns'k ikfjr fd;k gS og fcydqy lgh gS blesa fdlh izdkj ds gLr{ksi dh vko';drk ugha gS A vihykFkhZ dh vihy [kkfjt dh tkos A geus mHk; i{k ds fo)ku vf/koDrkx.k ds rdZ lqus rFkk i=koyh ij miyC/k lkexzh dk voyksdu fd;k A gekjh jk; esa tgka rd ifjokn fe;kn ckgj is'k djus dh vkifRr dk lEcU/k gS ;g dguk mfpr gksxk fd i=koyh ds jsdkMZ ds vuqlkj jsLikMsaV la- 2 us vius i= fnukad% 22&4&1991 ds )kjk vihykFkhZ dks ,Dlkbt fjQ.M ds fy, fuEu dkxtkr Hksts Fks %& -5- 1- Original Registration Certificate No. RJ-24/T-0065 alongwith 5 copies.
2- Taxi permit no. R.S. 5.11/6092 dated 18/4/1991.
3- MUL Invoice No. 55474-VF dated 21.3.1991 4- MUL Gate pass No. 37355 dated 21.3.1991 5- Our Invoice No. 51105 dated 22.3.1991 blds ckn vihykFkhZ us vius i= fnukad% 6&1&1992 ds )kjk ifjoknh ds ,Dlkbt fjcsV lEcU/kh leLr dkxtkr ,Dlkbt foHkkx dks fnukad% 12&7&1991 dks Hkstus ckcr lwfpr fd;k Fkk A tc ifjoknh dk ,Dlkbt fjQ.M dk dsl fnukad% 12&7&1991 dks ,Dlkbt foHkkx esa Hkst fn;k x;k ysfdu ekeyk r; ugha gqvk rks fQj ifjoknh jsLikMsaV la- 1 us tfj;s vf/koDrk ,d uksfVl fnukad% 25&9&1993 dks vihykFkhZ o jsLikMsaV la- 2 dks fn;k fQj ml uksfVl dk tcko vihykFkhZ us 12&10&1993 dks fn;k gS blfy, okn gsrq dkj.k fnukad% 12&10&1993 dks mRiUu gqvk vkSj ifjoknh jsLikMsaV la- 1 dh vksj ls ifjokn fnukad% 23&6&1994 dks is'k dj fn;k x;k gS tks gekjh jk; esa vUnj fe;kn is'k fd;k x;k gS A tgka rd esfjV dk lEcU/k gS ifjoknh jsLikMsaV la- 1 us ,Dlkbt fjQ.M lEcU/kh leLr dkxtkr le; ij jsLikMsaV la- 2 dks ns fn;s vkSj jsLikMsaV la- 2 us Hkh vihykFkhZ dks Hkst fn;s ftUgsa vihykFkhZ us izkIr gksuk ekuk gS vkSj mlds )kjk mUgsa ,Dlkbt foHkkx dks Hkstk x;k gS vkSj ,Dlkbt foHkkx us ,Dlkbt fjQ.M lEcU/kh dsl dks [kkfjt dj fn;k rks mlds fy, ifjoknh jsLikMsaV la- 1 lQj ugha djsxk A vihykFkhZ us vius i= fnukad% 12&10&1993 ds )kjk ifjoknh jsLikMsaV la- 1 ds vf/koDrk dks lwfpr fd;k fd mUgksaus leLr dkxtkr ,Dlkbt foHkkx dks Hkst fn;s Fks vkSj mEehn djrs gSa fd lc lgh gks tk;sxk blfy, ifjoknh jsLikMsaV la- 1 ds ,Dlkbt fjQ.M ds ekeys esa jsLikMsaV la- 2 dh &6& dksbZ xyrh ugha gS ifjoknh dks vihykFkhZ dh xyrh ls gh ,Dlkbt fjQ.M ugha feyk gS mlds fy, vihykFkhZ gh iw.kZ:i ls ftEesnkj gksaxs A mijksDr dkj.kksa ds dkj.k esfjV ij vihykFkhZ dh vihy [kkfjt fd;s tkus ;ksX; gS A fo)ku vf/koDrk vihykFkhZ us tkfgj fd;k fd pwafd ekeyk dkQh iqjk gS blfy, C;kt dh nj esa mUgsa dqN NwV nh tkos A gekjh jk; esa ekeyk dkQh iqjkuk gS blfy, ge ftyk eap )kjk ifjoknh jsLikMsaV la- 1 dks 9 izfr'kr lkykuk dh nj ls fnyk;h x;h C;kt nj dks 6 izfr'kr lkykuk dh nj ls gh fnyokuk mfpr le>rs gSa A ifj.kker% esfjV ij vihykFkhZ dh vihy [kkfjt dh tkrh gS A ysfdu vc vihykFkhZ ftyk eap )kjk ifjoknh jsLikMsaV la- 1 dks 22995@&:- ij fnyok;h x;h C;kt nj 9 izfr'kr lkykuk ds LFkku ij 6 izfr'kr lkykuk ds fglkc ls Hkqxrku djsaxs] 'ks"k vkns'k ;Fkkor jgsxk A ftyk eap dk fookfnr vkns'k fnukad% 12&2&2007 blh gn rd la'kksf/kr le>k tkos A lnL; v/;{k ;kno@&