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State of Tamilnadu - Section
Section 26 in The Regulations for Consumer Grievance Redressal Forum and Electricity Ombudsman, 2004
26. Power to amend.
- The Commission may, at any time, add, modify, delete or amend any provision of these regulations subject to the provision of the Electricity Act, 2003.Annexure-1Consumer Redressal Forum Complaint Format| (Please tick (√) in the box whichever is applicable) | Date: |
| 1. Service Connection Related |
| (i) For newservice: date of application:____________L.THTDomesticCommercialIndustrialAgricultureOthers |
| (ii) Forexisting service |
| ServiceConnection No.____________________________ |
| Replacement of Capacity Service lines | Meter Problems | Meter Enhancement |
| Additional Load | Conversion to 3 Phase | Shifting of Service |
| Name Transfer | Tariff Change | Billing Problems |
| Deficiency in Service | Other Complaints |
| Date ofrepresentation___________________________________ |
| Date of payment made, if any.___________________________ |
| (iii) Quality of power supply: |
| Low Voltage | Voltage fluctuation | Frequent Supply Interruption |
| From (Date) | To (Date) | From (Time) | To (time) |
| Address of the location of the existing / proposed serviceconnection (common to all complaints) | |
| ________________________________________ | |
| 2. Other Complaints:. - | |
| (i) Discourtesy | |
| (ii) Denial of requisite information | |
| (iii) Wanton delay on account of - | |
| Registrationof application | |
| Acceptanceof payment | |
| Fixing ofmeter | |
| Effectingservice connection | |
| (iv) Demand / Acceptance of bribe |
| Time______________ | Date______________ | Place______________ |
| Licensee'sEmployee Against Whom Complaint Is Made | ||
| (for morethan one person fill in separate form) | ||
| Name________________________________________________________ | ||
| Designation_____________________________ | ||
| OfficeAddress]_____ | ||
| Descriptivedetails of the complaint____ | ||
| (common toall complaints) | ||
| 3.Complainant's Details. | ||
| Name andaddress_____________________________________________ | ||
| TelephoneNo.________________________________________________ | ||
| E-mailID____________________________________________________ | ||
| Signature of the Complainant. |
| Grievance No. | Name of Data entry Operator |
| Date of receipt | |
| Division | |
| Signature |