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Central Information Commission

Mr.Kumar Roshan vs Life Insurance Corporation Of India on 31 May, 2010

                            Central Information Commission
     Room No.296, II Floor, B Wing, August Kranti Bhawan, Bhikaji Cama Place, New Delhi­110066


                      Telefax:011­26180532 & 011­26107254 website­cic.gov.in


                       Appeal/Complaint: No. CIC/SM/A/2009/001130



Appellant /Complainant                          :       Shri Kumar Roshan, Samastipur 

Public Authority                                 :      Life Insurance Corporation of India
                                                        Muzaffarpur (Shri K.M.Srivastava,
                                                        CPIO and Sh. Sahil Lal - through 
                                                        Video conferencing)



Date of Hearing                                  :      31 /05/2010

Date of Decision                                    :   31 /05/2010


Facts:­ 

1. The Appellant Shri Kumar Roshan vide his RTI application dated 12.3.2009  sought information regarding death claim in respect of LIC Policy No. 534885210 from  CPIO, LIC of India, Muzaffarpur.

2. The   CPIO   vide   his   order   dated   20.3.2009,   a   copy   of   which   has   not   been  submitted along with Second appeal.  The appellant too appears not to have received  the order of the CPIO and he preferred appeal before the FAA who disposed of the  matter vide his order dated 14.5.2009 in which he informed that the correct policy  number was 534885210.  Also that a payment has been approved for principal insured  amount  on   ex­gratia   basis  and  asked  appellant  to   submit  for  certain  vouchers  for  releasing the payment.  He also provided additional information in respect of the said  policy  as also on volume of business  conducted by the branch as sought in his RTI  application. 

3. Not   being     satisfied   and   being   aggrieved     by   the   decision   the   appellant  preferred  2nd. Appeal  before the Commission. 

4. The   matter   was   heard   today.     Both   parties   were   present   and   made   their  submissions before the commission.  It was stated by the respondents that an internal  investigation   had   brought   out   certain   discrepancies   in   the   age   of   the   insured.  Appellant stated that he believed that Corporation had undertaken 4 enquiries on the  subject and pleaded that copies of the 4 reports should be provided to him.   The  respondents stated that only 2 enquiries were conducted by the Branch Manager and  reports have been filed on 6.12.2005 and 12.3.2009. 

5. The   appellant   made   certain   sweeping   remarks   regarding   holding   back   of  payment due to policy holder  even after it became due. 

6. The appellant stated that he received variant replies from the respondents  in  respect of two RTIs put in by him on the same subject. 

Decision 

 7. It is directed that the respondents may provide copy of the reports mentioned  above based on enquiry held by the Corporation to the appellant.  They may  also re­ visit the response of the CPIO who had provided variant information to  the appellant  on the same subject in response  to two RTI applications submitted by him. 

8. A   copy   of   the   CPIO's   order   dated   20.3.2009  may  also   be   provided   to   the  appellant.  

9. The above information may be provided within 2 weeks of the receipt of this  order. 

10. With these directions the matter is closed at the Commission's end. 

(Smt. Deepak Sandhu) Information Commissioner (DS) Authenticated true copy:

(Tarun Kumar) Joint Secretary & Addl. Registrar Copy to:­
1. Shri Kumar Roshan S/o Late Shri Arjun Singh, Village & Post, Mehethi  Bhaya, Narhasan, Thana Vibhutipur Distt. Samastipur.
2. Shri K.M. Srivastava CPIO, LIC of India,  Jeevan Prakash,Uma Shankar Prasad  Marg, Muzaffarpur­842002
3. Shri Sahil Lal AA, LIC of India, Jeevan Prakash,Uma Shankar Prasad  Marg, Muzaffarpur­842002