State Consumer Disputes Redressal Commission
Dr.C.Rahalkar vs Smt.Purnima Pandey & Ors. on 11 December, 2017
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miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad% FA/2017/747.
lafLFkr fnukad: 26.10.2017.
MkW- lh- jkgydj] b.MksLdksih ,.M lftZdy fDyfud] bUnq pkSd] exjikjk jksM] Fkkuk&flfoy ykbZUl] fcykliqj] ftyk&fcykliqj ¼N-x-½ -----------vihykFkhZ@vukosnd dz-1- fo:} 1- Jherh iwf.kZek ik.Ms; ifRu Jh jke dqekj ik.Ms;] mez&47 o"kZ] fuoklh&okMZ ua-&3] fljfxV~Vh cLrh] Fkkuk&fljfxV~Vh] ftyk&fcykliqj ¼N-x-½ ------------mRrjokfnuh dz-1@ifjokfnuh- 2- viksyks gkWfLiVy fcykliqj] }kjk&eSustj] Xkzke fyafx;kMhg] lhir jksM] fcykliqj] ftyk fcykliqj ¼N-x-½ ------------mRrjoknh dz-2@vukosnd dz-2-
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ekuuh; U;k;ewfrZ Jh vkj- ,l-'kekZ] v/;{k- ekuuh; Jh Mh- ds- iksn~nkj] lnL;-
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i{kdkjksa ds vf/koDrk vihykFkhZ dh vksj ls Jh eqds'k 'kekZ] vf/koDrkA mRrjokfnuh dzekad&1 dh vksj ls Jh vks- ih- vxzoky] vf/koDrkA mRrjoknh dzekad&2 dh vksj ls Jh vkyksd c['kh] vf/koDrkA mRrjoknh dzekad&3 dh vksj ls Jh Mh- ,y- nsokaxu] vf/koDrkA vkns'k fnukad% 11@12@2017 }kjk%&ekuuh; U;k;ewfrZ Jh vkj- ,l- 'kekZ] v/;{k vihykFkhZ@vukosnd dz-1 us ;g vihy /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] // 2 // fcykliqj ¼N-x-½ ¼ftls vkxs laf{kIr esa ^^ftyk Qksje** lacksf/kr fd;k tk,xk½ ds ifjokn izdj.k dzekad&482@2016 Jherh iwf.kZek ik.Ms; fo:} MkW- lh- jkgydj ,oa nks vU; esa ikfjr vkns'k fnukad&21-08-2017 ftlds }kjk vihykFkhZ@vukosnd dz-1 }kjk izLrqr vkosnu&i= /kkjk&13 ¼1½ ¼Mh½ miHkksDrk laj{k.k vf/kfu;e] 1986] ftlds }kjk fo'ks"kK vfHker~ cqyk;s tkus gsrq izLrqr fd;k gS] mls fujLr fd;k x;k gS ,oa ifjokfnuh dk izfrijh{k.k djus laca/kh vkosnu&i= dks vLohdkj fd;k x;k gS] ls nqf[kr gksdj izLrqr fd;k gSA 02- mRrjokfnuh dz-1@ifjokfnuh Jherh iwf.kZek ik.Ms; us vihykFkhZ@vukosnd dz-1 ,oa nks vU; ds fo:} ,d ifjokn /kkjk&12 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr vukosnd dz-1 }kjk fd, x, fpfdRlh; mis{kk ds ifj.kke Lo:Ik gqbZ {kfr ds fy, {kfriwfrZ fnyk;s tkus gsrq izLrqr fd;k gSA 03- vukosndx.k dh vksj ls fyf[kr dFku Hkh izLrqr fd;k x;k gSA 04- vihykFkhZ@vukosnd dz-1 us fnukad&05-07-2017 dks ,d vkosnu& i= ifjokfnuh ds izfrijh{k.k dh vuqefr ckor~ ,oa ,d vU; vkosnu&i= /kkjk&13 ¼1½ ¼Mh½ miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr fo'ks"kK vfHker~ eaxk;s tkus gsrq izLrqr fd;k FkkA ftyk Qksje us vkyksP; vkns'k fnukad&21-08-2017 ds }kjk vihykFkhZ@vukosnd dz-1 dh vksj ls tks fnukad&05-07-2017 dks ifjokfnuh ds izfrijh{k.k gsrq vkosnu izLrqr fd;k Fkk mls fujLr fd;k Fkk vkSj lkFk esa vihykFkhZ@vukosnd dz-1 }kjk // 3 // /kkjk&13 ¼1½ ¼Mh½ miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr fo'ks"kK vfHker~ eaxk;s tkus gsrq vkosnu&i= izLrqr fd;k Fkk mls Hkh fujLr fd;k x;k gSA 05- tgka rd ifjokfnuh ds izfrijh{k.k ds laca/k esa vkosnu&i= gS] ml ij fopkj fd;k tk jgk gSA 06- vkosnu&i= dk ifj'khyu fd;k x;kA vkosnu&i= Li"V ugha gS vkSj ifjokfnuh }kjk lHkh fpfdRlh; laca/kh nLrkost izLrqr fd;k x;k gS] mls ns[krs gq, ftyk Qksje us vkosnu&i= fnukad&05-07-2017 dks tks fujLr fd;k gS] mlesa fdlh izdkj dh vfu;ferrk ,oa voS/kkfudrk ugha gSA 07- vihykFkhZ@vukosnd dz-1 dh vksj ls ,d vU; vkosnu&i= /kkjk&13 ¼1½ ¼Mh½ miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr izLrqr fd;k gS ftlesa mlds }kjk fuosnu fd;k x;k gS fd ejht esa ftl izdkj dk uksu dkEIyhds'ku gq, gSa mudk bZykt ejht esa y{k.k fn[kus ij gh fd;k tkrk gS vkSj bl izdkj ds uksu dkEIyhds'ku ij fpfdRld dk dksbZ fu;a=.k ugha jgrk gS ,slh fLFkfr esa fo'ks"kK vfHker~ cqyk;k tkuk vko';d gS ftls ftyk Qksje }kjk fujLr fd;k x;k gS ls nqf[kr gksdj ;g vihy lafLFkr fd;k x;k gSA 08- vihykFkhZ@vukosnd dz-1 dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh eqds'k 'kekZ dk rdZ gS fd ifjokfnuh us fpfdRlh; mis{kk // 4 // ds vk/kkj ij ifjokn izLrqr fd;k gS tcfd vukosnd dk dFku gS fd tks dkEIyhds'ku ifjokfnuh dks mn~Hkwr gqvk gS og uksu dkEIyhds'ku gS vkSj blh lanHkZ esa vihykFkhZ@vukosnd dz-1 us fo'ks"kK vfHker eaxk;s tkus gsrq vkosnu&i= izLrqr fd;k Fkk] ijUrq ftyk Qksje us mls vuqfpr :Ik ls vLohdkj dj fn;k gS] tcfd fo'ks"kK vfHker~ eaxk;k tkuk vko';d gSA vr% vihykFkhZ@vukosnd dz-1 dh vihy Lohdkj fd;k tkos vkSj ftyk Qksje }kjk ikfjr vkyksP; vkns'k vikLr fd;k tkos vkSj fo'ks"kK vfHker~ vkgwr fd;k tkosA 09- mRrjokfnuh dz-1@ifjokfnuh dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh vks- ih- vxzoky us ftyk Qksje }kjk ikfjr vkyksP; vkns'k dk leFkZu djrs gq, O;Dr fd;k gS fd ifjokfnuh us laiw.kZ fpfdRlh; nLrkost izLrqr dj fn;k gS vkSj bl izdj.k esa fo'ks"kK vfHker~ eaxk;s tkus dh vko';drk ugha gSA vr% vihykFkhZ@vukosnd dz- 1 dh vihy fujLr fd;k tkosA 10- mRrjoknh dz-2@vukosnd dz-2 dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh vkyksd c['kh ,oa mRrjoknh dz-3@vukosnd dz-3 dh vksj ls milaatkr gksus okys fo}ku vf/koDrk Jh Mh- ,y- nsokaxu us vihykFkhZ@vukosnd dz-1 dh vksj ls izLrqr rdZ dk leFkZu fd;k gSA 11- geus mHk;i{k ds fo}ku vf/koDrkx.k dk rdZ Jo.k fd;k rFkk ftyk Qksje ds vfHkys[k ,oa vkyksP; vkns'k dk Hkh ifj'khyu fd;k x;kA // 5 // 12- vihykFkhZ@vukosnd dz-1 us ;g vihy ftyk Qksje ds vkns'k fnukad&21-08-2017 ds fo:} lafLFkr fd;k gS vkSj Jh eqds'k 'kekZ vf/koDrk us rdZ ds nkSjku dsoy fo'ks"kK vfHker~ eaxk;s tkus gsrq gh cy fn;k gS] ijUrq tc vihy Kkiu dk ifj'khyu fd;k x;k rks vihy Kkiu esa vihykFkhZ@vukosnd dz-1 us tks vuqrks"k pkgk gS mlesa vkns'k fnukad&21-08-2017 dks fujLr djus ds lkFk&lkFk izdj.k dks ftyk Qksje] fcykliqj ls ftyk Qksje] tkatxhj&pkaik varfjr djus dk Hkh vuqrks"k pkgk gSA 13- tgka rd vihykFkhZ@vukosnd dz-1 us ;g vihy ftyk Qksje ds vkns'k fnukad&21-08-2017 ds laca/k esa izLrqr fd;k gS vkSj vihy esa fdlh izdj.k dks varj.k djus dk vuqrks"k ugha ekaxk tk ldrk gSA ;fn vihykFkhZ@vukosnd dz-1 dks ftyk Qksje dh dk;Zokgh ls fdlh izdkj dh dksbZ i{kikr gksus dk vans'kk Fkk rks vihykFkhZ@vukosnd dz-1 dk ;g drZO; Fkk fd og /kkjk&17 , miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr izdj.k dks ftyk Qksje] fcykliqj ls fdlh vU; ftyk Qksje esa varfjr djus gsrq i`Fkd ls vkosnu&i= izLrqr djrk] ijUrq vihykFkhZ@vukosnd dz-1 }kjk izdj.k varj.k djus laca/kh dksbZ vkosnu&i= izLrqr fd;k tkuk izdV ugha gksrk gSA ;gka rd fd vihy Kkiu esa Hkh varj.k laca/kh dksbZ vk/kkj ugha fy;k x;k gS vkSj vihykFkhZ@vukosnd dz-1 dh bPNk ls fdlh izdj.k dks varfjr ugha fd;k tk ldrk gS vkSj vihykFkhZ@vukosnd dz-1 }kjk ftyk Qksje] // 6 // tkatxhj&pkaik varj.k djus dk vuqjks/k fd;k gS ftlds laca/k esa dksbZ dkj.k nf'kZr ugha fd;k x;k gSA ,slh fLFkfr esa izdj.k dks ftyk Qksje] fcykliqj ls ftyk Qksje] tkatxhj&pkaik varfjr djus laca/kh vuqrks"k vLohdkj fd;k tkrk gSA 14- mlh izdkj izfrijh{k.k ds laca/k esa Hkh vukosnd dz-1 }kjk rdZ esa dksbZ tksj ugha fn;k x;k gS] dsoy fo'ks"kK vfHker~ eaxk;s tkus gsrq gh fuosnu fd;k x;k gS vkSj blh ds laca/k esa fopkj fd;k tk jgk gSA 15- vukosnd }kjk Li"V :Ik ls vfHkopu fd;k x;k gS fd mlds }kjk dksbZ fpfdRlh; mis{kk ugha cjrk x;k gS vkSj fu/kkZfjr izfdz;k ds vuqlkj gh bZykt fd;k x;k gS tcfd ifjokfnuh dk ;g vfHkopu gS fd vukosnd dz-1 ds fpfdRlh; mis{kk ds dkj.k ls ifjokfnuh dh varfM+;ka vkil esa tqM+ xbZ Fkh vkSj vkWijs'ku ds Vkadksa esa NksVk lk Nsn jg x;k Fkk ftlls ifjokfnuh dks eks'ku vkuk 'kq: gks x;k FkkA bl izdkj vukosnd dz-1 }kjk fpfdRlh; mis{kk cjrk x;k gSA 16- tgka rd fpfdRlh; mis{kk dk laca/k gS] lkekU;r% fpfdRlh; mis{kk dks lkfcr djus dk Hkkj ml O;fDr ij gksrk gS ftlds }kjk fpfdRlh; mis{kk ds vk/kkj ij ifjokn lafLFkr fd;k tkrk gSA 17- V. Kishan Rao Vs. Nikhil Super Speciality Hospital & Anr. III (2010) CPJ 1 (SC) esa ekuuh; loksZPp U;k;ky; }kjk ;g fu/kkZfjr fd;k x;k gS fd%& // 7 // "Expert Opinion is required only in complicated cases as held in Dr. J.J. Marchant III (2002) CPJ 8 (SC) and where ij its discretion, Consumer For a feels it is required."
18- Pally Srikanth & Ors. Vs. M/s. Krishna Institute of Medical Sciences Ltd. & Ors. 2016 (4) CPR 46 (NC) esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Onus of proving alleged negligence in treatment of a patient lies with person alleging medical negligence."
19. Prayag Hospital & Research Center Pvt. Ltd. & Anr. Vs. Vijay Pal, 2016 (2) CPR 2 (NC), esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "complainants must provide materials to prove allegation of medical negligence."
20. Ashok Kumar Pathak Vs. Dr. Swarnava Roy and Anr. 2017 (1) CPR 251 (NC), esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Medical Negligence must be proved by expert opinion." 21- bl izdj.k esa Hkh ftl izdkj dk vfHkopu gS] mls ns[krs gq, fo'ks"kK vfHker~ eaxk;k tkuk mfpr gksxk vkSj ;g ifjokfnuh ds fy, Hkh fgrdj gksxk vkSj vxj fo'ks"kK vfHker~ eaxk;k tkrk gS rks mlls ifjokfnuh ij dksbZ izfrdwy izHkko ugha iM+sxk] mls ns[krs gq, ftyk Qksje // 8 // us fo'ks"kK vfHker~ eaxk;s tkus laca/kh vkosnu&i= dks tks fujLr fd;k gS og vkns'k fLFkj j[ks tkus ;ksX; ugha gSA 22- vr% vihykFkhZ@vukosnd dz-1 dh vksj ls izLrqr vkosnu&i= /kkjk&13 ¼1½ ¼Mh½ miHkksDrk laj{k.k vf/kfu;e] 1986] Lohdkj fd;k tkrk gSA ftyk Qksje }kjk ikfjr vkyksP; vkns'k fnukad&21-08-2017 ftlds }kjk fo'ks"kK vfHker~ eaxk;s tkus ls badkj fd;k x;k gS] dh lhek rd vikLr fd;k tkrk gS vkSj ;g vknsf'kr fd;k tkrk gS fd vihykFkhZ@vukosnd dz-1 vius Lo;a ds O;; ij gh ifjokfnuh }kjk izLrqr laiw.kZ fpfdRlh; nLrkost ,oa vukosnd }kjk Hkh ;fn dksbZ fpfdRlh; nLrkost izLrqr fd;k x;k gS rks mu lHkh nLrkostksa dh Nk;kizfr ftyk Qksje ds le{k izLrqr djsxk vkSj rc ftyk Qksje mu nLrkostksa dh Nk;kizfr dks v/kh{kd] NRrhlx<+ baLVhV~;wV vkWQ esfMdy lkbZal ¼flEl½ fcykliqj dks Hkstdj fo'ks"kK vfHker~ eaxk,xkA mHk;i{kksa dks funsZf'kr fd;k tkrk gS fd os ftyk Qksje ds le{k fnukad&23-12- 2017 dks mifLFkr jgsaxsA ftyk Qksje dk ewy vfHkys[k vfoyac ftyk miHkksDrk fookn izfrrks"k.k Qksje] fcykliqj dks Hkstk tkosA ¼U;k;ewfrZ vkj- ,l- 'kekZ½ ¼Mh-ds- iksn~nkj½ ¼ujsanz xqIrk½ v/;{k lnL; lnL;
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