Section 7(3) in The Delhi Electricity Regulatory Commission (Guidelines For Establishment Of Forum For Redressal Of Grievances Of The Consumers) Guidelines, 2003
(3)The employee nominated /authorised in this regard by the licensee or the employee named in the complaint shall furnish the parawise comments on the grievance within 15 days from the date of receipt of the latter from the Forum, failing which the Forum shall proceed on the basis of the material available on record.
