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State Consumer Disputes Redressal Commission

M.P.Motors Lt.D vs Naveen Kumar Jain on 29 July, 2021

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2. It, therefore, becomes imperative to remit the matter back to the State Commission for deciding the appeal filed by M.P. Motors afresh after considering the evidence including documents in support of its having replaced the engine of the vehicle and the financer Mahindra & Mahindra Finances Service Ltd. having repossessed the vehicle. The complainant of course would also be entitled to file evidence -4- in order to rebut the evidence, if any, filed by M.P. Motors in support of alleged replacement of the engine of the vehicle and repossession of the vehicle by the financer.

3. The impugned order is therefore, set aside and t h e matter is remanded back to the State Commission for deciding the appeal afresh after given opportunity to the parties to lead evidence with respect to the alleged r e placement of engine and repossession of the vehicle by the financer. The State Commission shall appear before the State Commission on 16.08.2017.

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esa ,d lIrkg esa batu cnyus ds fy, rS;kj gSA vfHkys[k vuqlkj izLrqr vihy fn-26-08-2005 ds vihy -6- eseks esa vihykFkhZ us vihy eseks dh dafMdk 8 esa crk;k fd mUgksua s okgu dk batu cny fn;k gSA 10- vfHkys[k esa fn- 7-7-2015 dks ifjoknh us vkosnu i= izLrqr dj fuEukuqlkj crk;k %& ^^3- ;g fd feuh cl dk lapkyu gVk ls tcyiqj ekxZ ij fd;k tkrk FkkA ;g fd mDr feuh cl dk baftu [kjkc gksus ds dkj.k vkosnd }kjk ,e-ih- eksVlZ ,oa efgUnzk&efgUnzk dks baftu cnyus gsrq dgk x;k Fkk] D;ksfa d okgu¼baftu½ ,d lky dh xkjaVh ihfj;M esa Fkk vkSj baftu ,d lky ds Hkhrj [kjkc gks x;k FkkA 4- mDr okgu esjs }kjk fnukad 31@1@05 dks ,e-ih-eksVlZ ds ekfyd Jh fl)kFkZ eksnh ,oa izca/kd Jh fnus'k oekZ ds dgus ls ,e-ih-eksVlZ tcyiqj ds odZ'kki esa lkSai fn;k FkkA 5- ,e-ih-eksVlZ ds ekfyd }kjk u rks baftu cnyk x;k u gh xkM+h okfil dh xbZA 6- esjs }kjk ,e-ih-eksVlZ ds ekfyd ,oa izca/kd ls vusdks ckj dgk x;k fd esjh xkM+h dk baftu cnydj xkM+h okfil dh tk;s ysfdu gj ckj u;k cgkuk cukdj dj Vkyrs jgsA 7- eSa okgu ysus tcyiqj igaqpk rks irk pyk fd fl)kFkZ eksnh lc dqN csap dj ckEcs Hkkx x;s gSaA 8- essjk vkjksi gS] fd fl)kFkZ eksnh muds izca/kd fnus'k oekZ ,oa efgUnzk ,UM efgUnzk Qk;usal tcyiqj us eq>s lwfpr fd;s fcuk esjk okgu csp fn;k ,oa vkil esa jkf'k dk caVokjk dj fy;kA 9- ;g fd fl)kFkZ eksnh ds dgus ls eSaus viuk okgu muds odZ'kki esa j[kk Fkk tks fd eq>s vkt rd u rks okgu feyk u dksbZ lwpuk nh xbZA 10- esjk okgu eq>s fcuk lwpuk ds [kqnZ&cqnZ djus esa efgUnzk Qk;usal iwjh rjg 'kkfey Fkk] bldk izek.k blh ckr ls feyrk gS fd eSa efgUnzk Qk;usal -7- dk dtZnkj Fkk] ysfdu efgUnzk Qk;usal us iSlk olwyh gsrq vkt rd eq>s ,d Hkh uksfVl ugha fn;kA 11- esjs }kjk viuh cl ,e-ih-eksVlZ ds odZ'kki esa [kM+k djus ds iwoZ efgUnzk ,.M efgUnzk Qk;usal dh gj fd'r dk le; 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ikjs

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vihy Ø- 1620@2005 ,e-ih-eksVlZ fo:) uohu dqekj tSu o vU; 01 fopkjkFkZ ¼,l0,l0 caly½ lnL;

ekuuh; MkW0 Jherh eksfudk efyd                          % ihBklhu lnL;




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                                             ihBklhu lnL;
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