State Consumer Disputes Redressal Commission
M/S Sharp Industries vs Nagpur Golden Transport Co. on 14 June, 2023
1 izFke vihy Øekad % 956@2014 ,oa 906@2014 e/;izns'k jkT; miHkksDrk fookn izfrrks"k.k vk;ksx] 76] vjsjk fgYl] Hkksiky-
¼izLrqr vihy ftyk Qksje] Xokfy;j }kjk izdj.k Øekad&101@1998 esa ikfjr vkns'k fnuakd 05-05-2014 ls mn~Hkwr½ ¼1½ izFke vihy Øekad % 956@2014 esllZ 'kkWiZ b.MLVªht] 'kkWiZ uxj] dkyk iV~Vh] dks;EcVwj&641035 &&&&&& vihykFkhZ fo:) 1- ukxiqj xksYMu VªkaliksVZ dEiuh ¼jftLVMZ½ }kjk ikVZuj& ¼v½ Jh y{ehpUn cxbZ ¼e`r½ ¼c½ Jh v'kksd dqekj cxbZ iq= Jh y{ehpan cxbZ] irk& xksYMu fcfYMax] 1723] u;k cktkj] fnYyh&6 2- ukxiqj xksYMu VªkaliksVZ dEiuh] }kjk&izca/kd] ¼v½ Jh ,u-dqIiw Lokeh] ¼c½ Jh Mh-Mh-dkSf'kd] ¼l½ Jh xqxZu] eSustj] ukxiqj xksYMy VªkaliksVZ dEiuh] leLr fuoklhx.k& 680] bMh;kj LVªhV] dks;EcVwj&641001 3- ukxiqj xksYMu VªkaliksVZ dEiuh] }kjk izca/kd] ¼v½ Jh v'kksd nhoku] ¼c½ Jh jkeckcw f}osnh] ¼l½ Jh jkex.ks'k f}osnh] leLr fuoklhx.k&rstUs nzukFk dh xyh] nky cktkj] y'dj] Xokfy;j ¼e-iz-½ 4- eSllZ ukFk VªsMlZ] }kjk ikVZuj& lquhy dqekj vkuan ,oa v'kksd dqekj vkuUn] iq=x.k Jh nhukukFk vkuUn] fuoklh&nkSyrxat] y'dj] Xokfy;j ¼e-iz-½ 5- esllZ 'kkWiZ ,tsalh] izksijkbVj] v'kksd dqekj vkuUn iq= Jh nhukukFk vkuUn] fuoklh& nkSyrxat] y'dj] Xokfy;j ¼e-iz-½ &&&&& izfrvihykFkhZx.k 2 izFke vihy Øekad % 956@2014 ,oa 906@2014 ¼2½ izFke vihy Øekad % 906@2014 1- ukxiqj xksYMu VªkaliksVZ dEiuh ¼jftLVMZ½ }kjk ikVZuj& ¼v½ Jh y{ehpUn cxbZ iq= Jh thounkl cxbZ] ¼c½ Jh v'kksd dqekj vkRet Jh y{ehpan cxbZ] fuoklh& xksYM fcfYMax] 1723] u;k cktkj] fnYyh 2- ukxiqj xksYMu VªkaliksVZ dEiuh] }kjk&izca/kd] irk& 680] bMh;kj LVªhV] dks;EcVwj&641001 3- ukxiqj xksYMu VªkaliksVZ dEiuh] }kjk izca/kd] irk&rstsUnzukFk dh xyh] nky cktkj] y'dj] Xokfy;j ¼e-iz-½ ukxiqj xksYMu VªkaliksVZ dEiuh }kjk vf/kd`r lfØy eSustj Bkdqjyky jktiwr] czkap vkWfQl] jkW;y ekdsZV] Hkksiky ¼e-iz-½ &&&&&& vihykFkhZx.k fo:) 1- esllZ 'kkWiZ b.MLVªht] }kjk izca/kd] 'kkWiZ uxj] dkyk iV~Vh] dks;EcVwj&641035 2-- eSllZ ukFk VªsMlZ] }kjk ikVZuj lquhy dqekj vkuan ,oa v'kksd dqekj vkuUn iq=x.k Jh nhukukFk vkuUn] fuoklh&nkSyrxat] y'dj] Xokfy;j ¼e-iz-½ 3- esllZ 'kkWiZ ,tsalh] izksijkbVj] v'kksd dqekj vkuUn] irk& nkSyrxat] y'dj] Xokfy;j ¼e-iz-½ &&&&& izfrvihykFkhZx.k %% le{k %% ekuuh; Jh ,l-,l- caly % ihBklhu lnL;
ekuuh; Jh Mh-ds- JhokLro % lnL;
3izFke vihy Øekad % 956@2014 ,oa 906@2014 %% i{kdkjx.k }kjk %% esllZ 'kkWiZ b.MLVªht dh vksj lss Jh fiz;ad ikVuh] vf/koDrk mifLFkrA ukxiqj xksYMu VªkaliksVZ dh vksj ls Jh ts-,l- ijekj] vf/koDRkk mifLFkrA es-ukFk VªsMlZ ,oa esllZ 'kkiZ ,tsalh dh vksj ls dksbZ mifLFkr ughaA vkns'k ¼fnuakd 14@06@2023 dks ikfjr½ ekuuh; lnL; Jh ,l-,l- caly vuqlkj %& 1- izLrqr nkuksa vihysa miHkksDrk laj{k.k vf/kfu;e] 1986 dh /kkjk 15 ds varxZr fo}ku ftyk miHkksDrk fookn izfrrks"k.k Qksje] Xokfy;j ¼la{ksi esa ßftyk vk;ksxÞ½ ¼e-iz-½ ds izdj.k Øekad&101@1998] esllZ ukFk VªsMlZ ,oa vU; fo:) ukxiqj xksYMu VªkaliksVZ dEiuh ,oa vU; esas ikfjr vkns'k 05-05-2014 ls vlarq"V gksdj izLrqr dh xbZ gSA nksuksa vihyksa ds rF; yxHkx leku gS rFkk nksuksa vihyksa esa i{kdkj Hkh leku gS] blfy, mDr nksuksa vihyksa dk fujkdj.k ,d gh vkns'k ls fd;k tk jgk gSA vihy ds rF; vihy Øekad&956@2014 ls fy;s x;s gSA 2- izdj.k ds laf{kIr fooj.k ;g gS fd] ifjoknh esllZ ukFk VªsMlZ vkSj 'kkiZ ,tsl a ht] Xokfy;j ¼izfrvihykFkhZ Øeakd&1] 2½ }kjk vukosnd Øekad&1 yxk;r 3 ¼vihykFkhZx.k½ ukxiqj xksYMu VªkaliksVZ dEiuh ds ek/;e ls 200 eksuks CykWd iEi dqy dher :i;s 3]61]608@& dk dks;EcVwj ls Xokfy;j vukosnd Øekad&4] ¼izfrvihykFkhZ Øeakd&1½ dks HkstAs ftl Vªd ls vukosnd Øekad&1 yxk;r 3 us Hkst]s og Vªd fnuakd 27-03-1997 dks vkx esa ty x;k] mlls iEiksa dks {kfr gksus ls fMysojh ugha gqbZA mDr iEi] vukosnd Øekad&1 yxk;r 3 dh ykijokgh ls tys] bl dkj.k :i;s 3]61]608@& dh {kfr gksuk crkdj 18 izfr'kr C;kt ,oa :i;s 7000@& gtkZ] fnyk;s tkus ckcr~ ifjoknh }kjk ifjokn izLrqr fd;k gSA 4 izFke vihy Øekad % 956@2014 ,oa 906@2014 3- mDr ifjokn ds lEcU/k esa vihy Øeakd&202@199 izLrqr gqbZA jk"Vªh; vk;ksx esa jhfotu Øeakd&371@2000 izLrqr gqbZA ekuuh; mPpre U;k;ky; esa flfoy vihy Øekad&3546@2006 izLrqr gqbZA ekuuh; mPpre U;k;ky; us vkns'k fnuakd 07 fnlEcj&11 dks vihy Lohdkj dj ftyk vk;ksx dks izdj.k izR;kofrZr fd;kA eku~uh; mPpre U;k;ky; us tks funsZ'k fn;s] og fuEukuqlkj gSa %& "We, therefore, remand the matter to the District Consumer Disputes Redressal Forum, Gwalior, with the direction to issue notice to the parties and after taing evidence, if neccessary, order the return of the 198 damaged monoblock pumps by respondent No. 3 to the appellant and if the 198 damaged monoblock pumps are not available with respondent No. 3, tofind out the value of the 198 damaged monoblock pumps realized by the respondent No. 3 and direct the respondent No. 3to pay the said value to the appellant. The appeal is allowed to the extent indicated above. No Cost."
4- ftyk vk;ksx esa ekuuh; mPpre U;k;ky; ds funsZ'k ls izdj.k fjek.M gqvkA ftyk vk;ksx us izdj.k Øekad&101@1998 esa lquokbZ dj fnuakd 05-05-2014 dks tks vkns'k ikfjr fd;k] mlesa ifjokn Lohdkj dj vukosnd Øeakd&4 'kkiZ b.MLVªht] dks;EcVwj ¼izfrvihykFkhZ Øekad&1½ ds fo:) vkns'k ikfjr dj] eksuksCykWd dh dher :i;s 1]50]000@&] ukxiqj xksYMu VªkaliksVZ dEiuh dks vnk djus dk vkns'k fn;kA 5- bl vkns'k ls vlarq"V gksdj vukosnd Øekad&4 'kkiZ b.MLVªht }kjk ftyk vk;ksx ds vkns'k dks fujLr djus gsrq vihy Øeakd&956@2014 izLrqr dh gSA 5 izFke vihy Øekad % 956@2014 ,oa 906@2014 6- bl vkns'k ls vlarq"V gksdj vukosnd Øekad&1] 2] 3 }kjk jkf'k c<+k;s tkus gsrq ;g vihy Øekad& 906@2014 izLrqr dhA 6- mHk;i{k dks lqukA 7- vihy Øekad&906@2014 ds vf/koDrk us crk;k fd [kjkc lkeku dh dher :i;s 3]60]131@& FkhA vk;ksx us :i;s 1]50]000@& gh fnyk;h] tks de gSA 8- vihy Øeakd&956@2014 esa vf/koDRkk us crk;k fd fjLiksMasV Øekad&1 us fnuakd 14-11-1997 esa :i;s 1]00]000@& esa 198 eksuks iEi dks Bhd djus dk crk;k FkkA :i;s 1]00]000@& esa eksuks iEi Bhd gks tkrsA bl rF; ij ftyk vk;ksx us fopkj ugha fd;kA 9- ;g Hkh crk;k fd vihykFkhZ us ftyk vk;ksx esa bl vk;ksx ds vkns'kkuqlkj jkf'k tek dj j[kh gSA bl rF; ij ftyk vk;ksx us fopkj ugha fd;kA 10- esllZ 'kkWiZ b.MLVªht vukosnd Øekad&4 ds }kjk izLrqr vihy Øeakd&956@2014 es]a fo}ku vf/koDrk dk rdZ gS fd] rRle; ukxiqj xksYMu VªkaliksVZ dEiuh dks crk fn;k Fkk fd 198 eksuk CykWd iEi] tks [kjkc gq;s gSa] os :i;s 1]00]000@& esa Bhd gks ldrs FksA vukosnd Øekad&1 yxk;r 3 us :i;s 1]00]000@& ugha fn;s] eksuksCykWd iEi Bhd ugha djk;sA vr% eksuksCykWd iEi dh dher :i;s 1]50]000@& Hkh ugha jgh Fkh] blds ckn Hkh ftyk vk;ksx us :i;s 1]50]000@& fnykus dk vkns'k fn;k] tks lgh ugha gSA ;g Hkh crk;k fd lkeku T;knk [kjkc ugha gqvk FkkA xRrs gh tys Fks] fQj Hkh Qksje us :i;s 1]50]000@& fnyk;k tks xyr gSA 6 izFke vihy Øekad % 956@2014 ,oa 906@2014 10¼A½ 'kkiZ b.MLVªht }kjk fyf[kr rdZ Hkh izLrqr fd;sA vr% 'kkWiZ b.MLVªht] dks;EcVwj ds fo}ku vf/koDrk dk rdZ gS fd] mudh dksbZ tokcnkjh ugha gS] ;g Lohdkj ;ksX; ugha gSA 11- rdksZa dk euu fd;kA vfHkys[k dk voyksdu fd;kA 12- vfHkys[k ls ,oa rdksZa ds euu ls] tgka i{kksa us ;g Lohdkj fd;k gS fd] fnuakd 14-11-1997 ds i= }kjk iz'uk/khu 198 eksuksCykWd iEi tks {kfrxzLr gq;s Fks] os :i;s 1]00]000@& esa Bhd gks ldrs FksA eksuksCykWd iEi dh dher vfHkys[k vuqlkj :i;s 3]61]608@& crkbZ xbZ gSA ;fn rRle; vukosnd Øekad&1 yxk;r 3 vFkkZr ukxiqj xksYMu VªkaliksVZ dEiuh :i;s 1]00]000@& ¼:i;s ,d yk[k ek=½ 'kkWiZ b.MLVªht] dks;EcVwj dks ns nsrh rks 'kkWi b.MLVªht] dks;EcVwj eksuksCykWd iEi dks Bhd djds okil dj ldrh Fkh fdUrq vukosnd Øekad&1 yxk;r 3 vFkkZr ukxiqj xksYMu VªkaliksVZ dEiuh&vihykFkhZ ¼vihy Øekad&906@2014½ }kjk rRle; :i;s 1]00]000@& ugha fn;s rFkk eksuksCykWd iEi Bhd ugha gqvkA ;fn :i;s 1]00]000@&] :i;s 3]61]608@& esa ls de dh tkrh gS rks] rRle; vuqekfur dher :i;s 2]61]608@& gks ldrh FkhA 13- 'kkWiZ b.MLVªht] dks;EcVwj }kjk vihy Øekad&956@2014] rRle; ;fn :i;s 1]00]000@& izkIr ugha gq;s rks eksuksCykWd iEi dk D;k fd;k tkuk pkfg;s FkkA mUgksusa dksbZ funsZ'k izkIr dj] mudk fujkdj.k fd;k gks] ,slk izek.k ftyk vk;ksx es]a vihy esa izLrqr ugha gqvkA 'kkWiZ b.MLVªht] dks;EcVwj us viuh euethZ ls gh eksuksCykWd iEi dk fujkdj.k fd;k gSA og Hkh mudh lsok esa deh ;k =qfV gh ekuh tkosxhA 14- vukosnd Øekad&1 yxk;r 3 ukxiqj xksYMu VªkaliksVZ dEiuh }kjk le; ij :i;s 1]00]000@& ejEer ds fy;s ugha Hksts tkus ls] ;fn dksbZ {kfr gqbZ gS rks] mlds fy;s os Hkh Lo;a tokcnkj ekus tk;saxsA 7 izFke vihy Øekad % 956@2014 ,oa 906@2014 15- ftyk vk;ksx us izLrqr rF;ksa ,oa izek.k ds vk/kkj ij iw.kZ :i ls foospuk dj] :Ik;s 1]50]000@& ¼:i;s ,d yk[k] ipkl gtkj ek=½ dh {kfr dk vkadyu fd;k gS rFkk vkns'k ikfjr fd;k gSA 16- mijksDr foospuk ds izdk'k esa ftyk vk;ksx ds vkns'k esa gLr{ksi fd;s tkus dk dksbZ vk/kkj ugha gksus ls mijksDr nksuksa vihy Øekad 906@2014 ,oa 956@2014 fujLr dh tkrh gSA ftyk vk;ksx dk vkns'k ;Fkkor j[kk tkrk gSA 17- vkns'k dh ewy izfr vihy Øekad&906@2014 esa j[kh tk,s ,oa izekf.kr izfr vihy Øekad&956@2014 esa j[kh tk,sA ¼,l-,l-caly½ ¼Mh-ds-JhokLro½ ihBklhu lnL; lnL;
e-iz-jkT; miHkksDrk fookn e-iz-jkT; miHkksDrk fookn izfrrks"k.k vk;ksx] Hkksiky izfrrks"k.k vk;ksx] Hkksiky xtsUnz 8 izFke vihy Øekad % 956@2014 ,oa 906@2014 ¼1½ izFke vihy Øekad % 956@2014 esllZ 'kkWiZ b.MLVªht] dks;EcVwj fo:) ukxiqj xksYMu VªkaliksVZ dEiuh ,oa vU;
¼2½ izFke vihy Øekad % 906@2014 ukxiqj xksYMu VªkaliksVZ dEiuh ,oa vU;
fo:) esllZ 'kkWiZ b.MLVªht] ,oa vU;
fopkjkFkZ ¼,l-,l-caly½ ihBklhu lnL;
ekuuh; Jh Mh-ds-JhokLro % lnL;
¼fnuakd 14@06@2023 dks fu;r½
¼,l-,l-caly½
ihBklhu lnL;