Section 14 in The Standards of Quality of Service (Broadcasting and Cable Services) (Cable Television-Non-CAS Areas) Regulations, 2009
14. Carrying of photo identification and proper behaviour by representatives of the cable operators and multi-system operators. -Every cable operator or multi-system operator, as the case may be, shall ensure that its representatives carry proper photo identification while visiting the premises of subscribers and are polite in their behaviour with the subscribers.
