Section 10(10)(b) in Jammu and Kashmir State Electricity Regulatory Commission (Mini Grid Renewable Energy Generation and Supply) Regulations, 2016
(b)Variable costs is the running charges for operation, maintenance and management as under-(i)Operating cost include charges for operating the plant, billing and collecting money from consumers, maintenance and cleaning, guarding the plant, fixed technical losses like self consumption of inverters, storage devices, and losses in transformers etc ;(ii)Customer relationship costs are allocated to resolve customer grievances etc.