Section 109(109) in The Railway Protection Force Rules, 1987
109.1For redressal of individual grievances concerning-non-payment of salary, T.A.,D.A., issue of kit passes, grant of leave and advances, allotment of family quarters,transfers, posting, etc. of members of the Force, the Superior officers shall avail themselves of every opportunity during their tours and inspections to hold meetings provided under sub-rule(2) and listen to such grievances and take appropriate remedial measures within their powers.
