State Consumer Disputes Redressal Commission
Smt. Pushpa Singh W/O Sanjay Kumar Singh vs Rajasthan Doctor Medical Counselling ... on 5 May, 2016
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mifLFkr %& vihykFkhZ dh vksj ls Jh nsoUs nz eksgu ekFkqj vf/koDrk izR;FkhZ la[;k 2 dh vksj ls Jh ftrsUnz fe=qdk vf/koDRkk vkns'k fnukad%& 05-05-2016 }kjk jkT; vk;ksx jktLFkku t;iqj ¼}kjk Jh dey dqekj ckxM+h] lnL; U;kf;d½ ;g vihy Jherh iq"ik flag dh vksj ls jktLFkku fpfdRld esMhdy dkmfUly ,oa vU; ds fo:) ftyk miHkksDrk eap] lokbZek/kksiqj ds fu.kZ;
2fnukad 21-03-2013 ls O;fFkr gksdj is'k dhA izdj.k ds rF; bl izdkj gS fd] ifjokfnuh us viuh f}rh; lkekU; fMyhojh ds fy, foi{kh la[;k 2 ls gh fu;fer pSdvi djokrh jghA rRi'pkr~ fMyhojh ds fy, fnukad 06 ekpZ 2008 dks foi{kh la[;k 2 ds uflZx gkse esa HkrhZ gqbZA foi{kh la[;k 2 us ifjokfnuh ds ;wfju VsLV] lksuksxzkQh vkfn dh tkWap djokdj fMyhojh ds fy;s vkWijs'ku dh lgefr yhA fnukad 06-03-2008 dks lka; 5-00 cts ifjokfnuh dh fMyhojh vkWijs'ku }kjk foi{kh la[;k 2 }kjk dh xbZA bl lftZdy vkWijs'ku ds fy, foi{kh la[;k 3 MkWa- vkj-ds- eh.kk ltZu o ,usfLFk;k ds fy, foi{kh la[;k 4 MkWa0 fot; dqekj feRry dks cqyk;k x;kA foi{kh la[;k 2 }kjk bl ckcr~ 20]000@&:- udn o nokbZ;ksa ds uke ij 10]000@&:- dqy 30]000@&:- fy;s x;sA ijUrq dksbZ fcy ugha fn;k x;kA ifjokfnuh dk dFku gS fd mldh fltsfj;u fMyhojh ds 3&4 ?k.Vs ckn gh mlds isV esa nnZ 'kq: gks x;kA ijUrq foi{kh la[;k 2 us lkekU; nnZ crkrs gq, nnZ fuokj.k xksfy;kWa ns nhA ifjokfnuh fnukad 06-03-2008 ls 12-03-2008 rd foi{kh la[;k 2 ds ;gkW HkrhZ jgh ijUrq isV esa nnZ vlguh; gksrk jgkA fnukad 12-03-2008 dks foi{kh la[;k 2 }kjk vius uflZx gkse ls NqV~Vh ns nh xbZA ifjokfnuh us fnukad 16-03-2008] 20-03-2008 o 21-03-2008 rFkk 31-03-2008 dks 14-04-2008] 19-04-2008 dks ckj&ckj foi{kh la[;k 2 dks fn[kk;k mlds eokn o cncw vkus yx x;h FkhA foi{kh la[;k 2 o 3 us fnukad 14-04-2008 dks ifjokfnuh dh lksuksxzkQh ,oa Mh0,u0lh0 vkfn Hkh djokbZ ijUrq dksbZ Qk;nk ugha gqvkA ifjokfnuh fnukad 23-04-2008 dks vius ekWa cki ds ikl lwjr] xqtjkr esa xbZ Fkh] ijUrq iqu% vlguh; isV nnZ dh gkyr ns[kdj fnukad 26-04-2008 dks okil izeq[kLokeh vLirky esa ofj"B fpfdRld 'kksHkuk cSu cjlkuh;k dks fn[kk;k] ftlus ;wfju CyM tkWap ,p-vkbZ-oh-] VsLV lksuksxzkQh flVh Ldsu vkfn tkWap djok;h rks irk pyk fd ifjokfnuh ds isVs 25X16 ls-eh- dk diM+k ¼xkWtisM½ gS] tks foi{kh la[;k 2 ,oa 3]4 dh ykijokgh ls fMyhojh vkWijs'ku ds nkSjku jg x;kA foi{khx.k us ifjokfnuh ds VkWads Hkh xyr <ax ls yxk;s] ftlds dkj.k og ej.kklUu fLFkfr esa vk xbZA blds ckn fnukad 27-04-2008 ls 03-05- 2008 rd ifjokfnuh MkaW0 'kksHkuk csu cjlkuh;k ds cki izeq[kLokeh vLirky esa 3 HkrhZ jgh] tgkWa MkWa 'kksHkuk csu cjlkuh;k us xkWat dks fudkykA ifjokfnuh vkt rd 'kkjhfjd o ekufld lnesa ls ihfM+r gSA foi{kh la[;k 2 o 3 dh vksj ls tokc esa crk;k fd ifjokfnuh fnukad 06- 03-2008 dks foi{kh la[;k 2 ds uflZax gkse esa fMyhojh gsrq HkrhZ gqbZ FkhA rRle; mlds isV esa iy jgs cPps dk otu 3-80 fdyksxzke Fkk] tks fd lkekU; otu ls vf/kd Fkk] bl dkj.k og cPpsnkuh esa ikuh dh deh ls xzflr FkhA lkekU; fMyhojh esa le; yxus ds dkj.k cPps ds ejus dh 'kr izfr'kr laHkkouk Fkh ml le; cPps ds fnu dh /kM+du 120&170 Fkh vkSj isV ds vUnj cPps dk ne ?kqV jgk FkkA ejht dk otu 85 fdyksxzke Fkk iwjs uks ekg rd mipkj ds nkSjku mldk jDrpki vf/kd jgk FkkA bl gkyr dks ns[krs gq;s lhtsfj;u fMyhojh djokbZ xbZ] ftlds fy;s foi{kh la[;k 3 ltZu MkWa- Jh vkj-ds- eh.kk dh lsok;sa yh Fkh] ftl gsrq ek= 5000@&:- fy;s x;s FksA ifjokfnuh dk fnukad 06-03- 2008 ls 12-03-2008 rd lkekU; mipkj fd;k Fkk] mlus fdlh izdkj ds ,cukewZy nnZ dh f'kdk;r ugha dhA ifjokfnuh bykt ls larq"V ugha gksrh rks og VkWads [kqyokus vFkok fu;fer psdvi gsrq yxkrkj fnukad 19-04-2008 rd foi{kh la[;k 2 ds ;gkW ugha vkrhA ifjokfnuh dks :fVu nokbZ;kWa nh Fkh] tks eq[; :i ls 'kkjhfjd detksjh CyM izs'kj vkfn dh FkhA vlguh; nnZ dk dksbZ bUtsD'ku ugha fn;k x;kA ifjokfnuh us dHkh vlguh; nnZ gksus] eokn vFkok cncw vkus dh f'kdk;r ugha dh vkSj u gh Mh-,u-lh- vFkok lksuksxzkQh dh xbZ A fo)ku ftyk eap us ckn lk{; ifjokn [kkfjt dj fn;kA cgl lquh x;h ,oa i=koyh dk voyksdu fd;kA fo)ku vf/koDrk vihykFkhZ dh cgl jgh gS fd ifjokfnuh dh nwljh fMyhojh ds fy, izR;FkhZ la[;k 2 dks pSd djok;k ckn esa fltsfj;u fMyhojh izR;FkhZ la[;k 3 ds lg;ksx ls dh x;hA isV esa xkWtiV~Vh NksM+ nh] isV esa nnZ jgk A dbZ ckj fn[kk;k vUr esa ihgj lwjr x;h ogkWa ds fpfdRld us vkWijs'ku djds xktiV~Vh fudky nhA ;g lkjs rF; nLrkost ls lkfcr gS tks iw.kZr;k fpfdRldh; ykijokgh lkfcr djrk gSA v/khuLFk ftyk eap us ek= esMhdy cksMZ dh fjiksVZ dk vk/kkj pqudj ifjokn [kkfjt dj fn;kA tc fd esMhdy fjiksVZ iw.kZr;k ifjokfnuh ds fo:) ugha FkhA esMhdy fjiksVZ esa Hkh isV esa dqN Foreign body gksuk ekuk gSA mDr Foreign body gh Cotton Gauze Fkk] tks ckn esa vkWijs'ku }kjk fudky nh x;hA vihy Lohdkj djus dk 4 fuosnu fd;kA blds leFkZu esa IV (2010)CPJ 91(NC)YOGINIBEN N. PATE (Dr.) Vs. DAKSHABEN, III (2011) CPJ 69 (NC) RAMADEVI SUPER SPECIALTIES HOSPITAL Vs. P. RASOOL KHAN & ANR, IV (2012) CPJ 47 (NC) R.K. JAIN (DR.)& ORS. Vs. KAMLA DEVI, III (2013) CPJ 191 (NC) PARMARTH MISSION HOSPITAL Vs. YUDH VIR CHAUHAN.
bldk fojks/k izR;FkhZ la[;k 2 o 3 dh vksj ls fd;k x;k mudk rdZ jgk fd ;g esMhdy usxyhtsUlh dk dsl ugha gSA fpfdRldh; cksMZ us iw.kZ tkWap djds fjiksVZ nh ftlesa fpfdRld dh ykijokgh ugha ekuh x;hA tc fd fo'ks"kK dh fjiksVZ egRoiw.kZ gSA bl ij ftyk eap us fo'ks"kdj tks vkns'k ikfjr fd;k gS og lgh gSA vihykFkhZ us u rks dHkh isVnnZ dh f'kdk;r dh bZykt ysdj lkekU; :i ls x;h gSA vihy [kkfjt djus dk fuosnu fd;kA blds leFkZu esa 2008 (2) RLW 1766 (RAJ) Sarita Upneja (Dr.)(Smt.) Vs. State of Rajasthan & anr, III (1994) CPJ 358 SMT. RINA PRAKASH Vs. DR. DECHI GANAPATHY & ORS.
;g Lohd`r fLFkfr esa gS fd ifjokfnuh xHkZorh FkhA ;g Hkh Lohd`r fLFkfr gS fd mlus izR;FkhZ la[;k 2 MkWa0 chuk pkS/kjh dks fn[kk;k rFkk mldk fu;fer bZykt ys jgh FkhA ;g Hkh Lohd`r fLFkfr gS fd ifjokfnuh dk fltsfj;u vkWijs'ku djds fMyhojh djok;h x;hA ifjokfnuh dk dguk gS fd mlus T;knk nnZ dh f'kdk;r dh ijUrq izR;FkhZx.k blls badkj djrs jgsA izR;FkhZx.k esa esMhdy dkmfUly o eq[; fpfdRlk vf/kdkjh vkfn vkSipkfjd i{kdkj gSA budk bl izdj.k ls dksbZ ysuk nsuk ugha gSA izR;FkhZ la[;k 4 flQZ ,ufLFkfl;k dk fpfdRld gSA ftlus ek= ifjokfnuh dks vkWijs'ku ds fy, csgks'k fd;k gksxkA blds vykok vkWijs'ku ls bldk dksbZ ysuk nsuk ugha gSA VªhfVax MkDVj chuk pkS/kjh Fkh tks ltZu ugha Fkh] MkWa0 vkj0ds0 eh.kk ltZu Fkk ftlus vkWijs'ku fd;k gS rFkk ;g Hkh Lohdkj fd;k gS fd 5000@&:- vkWijs'ku ds fy;s FksA ;?kfi ifjokfnuh 20]000@&:- dh ckr dgrh gS] ijUrq tSls Hkh fLFkfr gks :i;s ysdj vkWijs'ku fd;k x;k FkkA i=koyh ij miyC/k lk{; ds vuqlkj vihykFkhZ us cki~l izeq[kLOkkeh vLirky] lwjr es vkWijs'ku djok;k x;k] ftlds fMLpktZ fVfdV esa vihykFkhZ dk vkWijs'ku dj mlds isV ls 25 xq.kk 16 dk xstisM fudkyk tkuk crk;k x;k 5 gSA ogkWa dh xbZ lh Vh Ldsu esa Hkh xstisM gksuk crk;k x;k gSA fMLPkktZ fVfdV dh QksVks izfr vusDlpj&, ds :i esa o lhVh Ldsu dh fjiksVZ vusDlpj&ch ds :i esa gSA ftlls Hkh Li"V gS fd izR;FkhZ la[;k 2 ls 4 us vihykFkhZ dk fMyhojh vkWijs'ku djrs le; xstisV mlds isV esa ykijokghiwoZd NksM+ fn;k x;k] ftls lwjr ds mDr vLirky esa vkWijs'ku dj fudkyk x;k ftldk dksbZ [k.Mu izR;FkhZx.k us ugha fd;k vkSj uk gh v/khuLFk ftyk eap }kjk xfBu esMhdy cksMZ }kjk gh bls xyr ekuk x;k gSA v/khuLFk eap us esMhdy cksMZ dh jk; ij fo'okl fd;k gS] tc fd lwjr vLirky esa fnukad 27-04-2008 dks gh rRle; gh vihykFkhZ dk bZykt djok;k tkdj vkWijs'ku ls xstisM fudkyk x;k gSA vihykFkhZ dk bZykt izR;FkhZ la[;k 2 o 4 us Lohd`r :i ls 06-03-2008 ls 12-03-208 o rRi'pkr~ 19-04-2008 rd djok;k gSA esMhdy cksMZ us viuh tkWap esa lh-Vh- Ldsu esa llisDVSM Qksuftu crk;k x;k gSA og xstisM gks ;g dfBu gSA lhVh Ldsu o lksuksxzkQh dh fQYe o fjiksVZ fjdkMZ ij ugha gSA fjdkMZ ij dksbZ lkexzh ugha gksus ds vk/kkj ij esMhdy cksMZ us izR;FkhZ la[;k 2 ls 4 dh ykijokgh ugha ekuh vkSj blh vk/kkj ij v/khuLFk eap us Hkh izR;FkhZ la[;k 2 ls 4 dh ykijokgh ugha ekuh gSA tcfd rRle; 27-04-2008 dks cki~l vLirky] lwjr esa gq;s vkijs'ku dj vihykFkhZ ds isV ls xstisM fudkyk tkuk vkSj bldk mYys[k vkijs'ku uksV~l esa fd;k tkuk esMhdy cksMZ dh fjiksVZ fnukad 19-06-2012 dh vis{kk vf/kd fo'oluh; gSA ftyk dysDVj] lokbZek/kksiqj ds ;gkWa dh xbZ f'kdk;r ij tkWap gqbZ A tkWap izfrosnu esa Hkh vihykFkhZ ds isV ls cki~l vLirky] lwjr esa xstisM vkWijs'ku dj fudkyk tkuk ekuk x;k gSA mDr tkWap fjiksVZ esa ;g Hkh ekuk x;k gS fd fnukad 06-03-208 dks fd;s x;s izlo vkWijs'ku ds nkSjku diM+k@xstisM jg tkus dh tkudkjh fnukad 14-04-2008 dks lksuksxzkQh fjiksVZ ls gks tkus ij Hkh u rks mldk mipkj fd;k x;k uk gh mfpr mipkj dh lykg nh xbZA mDr lksuksxzkQh fjiksVZ fnukad 14-04-2008 dks vihykFkhZ ls fNik;k tkuk Hkh ekuk x;kA mDr tkWap fjiksVZ esa izR;FkhZ la[;k 2 ls 4 dk d`R; ekuoh; =qfV gh ugha vfirq ekuoh; laosnuk dk guu o jksx funku esa mis{kkiw.kZ joS;k o lgh mipkj u dj ?kksj ykijokgh ekuk x;k gSA mDr tkWsap fjiksVZ fnukad 28-04-2009 dh gS] 6 tks fd esMhdy cksMZ dh tkWap fjiksVZ fnukad 19-06-2012 ls dkQh le; iwoZ dh gS] tks vf/kd fo'oluh; gSA vihykFkhZ dk lwjr ds vLirky esa bZykt o vkijs'ku djus okyh fpfdRld 'kksHkuk cksjlkfu;k us lacaf/kr U;k;ky; esa c;ku fn;s gS] ftlesa mlus Lo;a }kjk vihykFkhZ dh tkap esa xstisM gksus ls fnukad 27-04-2008 dks cgqr t:jh gksus ls vkWijs'ku dj fudkyk tkuk o vihykFkhZ dh ;ksfu esa jDr L=ko o cncw gksuk crk;k gSA ;g Hkh dFku fd;s gS fd vkWijs'ku ugha gksrk rks ejht dks uqdlku gks ldrk Fkk A YOGINIBEN N. PATE (Dr.) Vs. DAKSHABEN esa ekuuh; jk"Vªh; vk;ksx us fuEu fu/kkZfjr fd;k gS%& "Consumer Protection Act, 1986 Section 2(1)(g), 14(1)(d), Medical Negligence Surgery Gauze left inside after operation Complainant approached O.P. for delivery Got admitted and underwent caesarean section operation Gave birth to girl child Comp0lainant started feeling abdominal pains after operation Sonography report whowed there was some foreign body inside second operation conducted White colour piece of cloth removed State Commissionn allowed complaint and granted compensation Hence revision Complainant proved her case by her own evidence as well as by second doctor who removed the Gauze Second doctor clearly stated there was a foul smell coming out of wound as a result of pus formation On account of swab left inside the body after operation Compensation granted State commission ordr upheld"
vU; tks izdj.k vihykFkhZ }kjk is'k fd;s x;s gS og Hkh mDr izdj.k dks liksVZ djrs gS A tc fd izR;FkhZx.k dh vksj ls tks U;kf;d fu.kZ; is'k gq, gS] mlesa SMT. RINA PRAKASH okys ekeys esa Insufficient evidence ekurs gq, fpfdRldh; ykijokgh ugha ekuh gSA tks bl ekeys esa 7 ykxw ugha gksrh gSA Sarita Upneja ds izdj.k esa Penal Code Sec. 304-A ds laca/k esa FkkA ftlesa Beyond Reason izdj.k dks izekf.kr djuk iMrk gS] tks bl ekeys ij ykxw ugha gksrk gSA bl izdj.k esa ,d rjQ Lohd`r lk{; ds vykok fpfdRlh; cksMZ dh fjiksVZ ds vuqlkj ifjokfnuh ds isV esa dqN Foreign body Fkh mldk lwjr] xqtjkr esa bZykt fd;k dj vkWijs'ku fd;k x;k rFkk xktiV~Vh fudkyh x;h A bl lac/a k esa i=koyh esa lwjr dh fpfdRld MkWa 'kksHkuk csu cjlkuh;k dk l{ke U;k;ky; esa fn;k x;k c;ku Hkh fjdkMZ ij gSA ftl fjiksVZ ij ftyk eap us fo'ks"kdj ifjokn [kkfjt fd;k gS mlesa igys eq[; fpfdRlkf/kdkjh ds izfrfuf/kRo esa esMhdy cksMZ] dysDVj lokbZek/kksiqj }kjk cuk;k x;k gSA mldh fjiksVZ esa ifjokfnuh ds leku rF; Lohdkj fd;s gSA fLFkfr esa fo)ku ftyk eap us esMdy cksMZ dh fjiksVZ tks vk/kh v/kqjh vkSj tks ek= fpfdRldksa dks cpkus ds fy, cuk;h x;h gS oks iw.kZr;k euekuh gSA vihy izR;FkhZ la[;k 2 chuk pkS/kjh o izR;FkhZ la[;k 3 vkj0ds0 eh.kk ds fo:) Lohdkj ;ksX; gSaA budh gn rd v/khuLFk ftyk eap dk fu.kZ; o vkns'k vikLr fd;k tkrk gS rFkk fuEu vkns'k fn;k tkrk gSA 1- izR;FkhZ la[;k 2 o 3 la;qDr ,oa i`Fkd i`Fkd :i ls ifjokfnuh Jherh iq"ik flag 10]00]000@&:- ¼v{kjs nl yk[k :-½ ekufld o vkfFkZd {kfr ds :i esa vkns'k dh rkjh[k ls nks ekg esa Hkqxrku djsxsaA ;fn nks ekg esa Hkqxrku djus esa vlQy jgrs gS rks 9 izfr'kr okf"kZd dh nj ls C;kt Hkh vnk djuk gksxkA 2- 90]000@&:- ¼v{kjs uCcs gtkj :-½ bZykt] nokbZ;kWa o iqu% vkWijs'ku ds izR;FkhZ la[;k 2 o 3 la;qDr ,oa i`Fkd i`Fkd :i ls ifjokfnuh dks vkns'k dh rkjh[k ls nks eghus esa vnk djsxsAa bl vof/k es vnk u djus ij 9 izfr'kr okf"kZd dh nj ls C;kt Hkh vnk djsxsAa 3- ifjokn O;; o vihy O;; ds :i esa 1]00]000@&:- ¼v{kjs ,d yk[k :½ izR;FkhZ la[;k 2 o 3 la;qDr ,oa i`Fkd i`Fkd :i ls ifjokfnuh dks vkns'k dh rkjh[k ls nks eghus esa vnk djsxsAa bl vof/k es vnk u djus ij 9 izfr'kr okf"kZd dh nj ls C;kt Hkh vnk djsxsAa ¼ lquhrk jkWadk ½ ¼ dey dqekj ckxM+h ½ lnL; lnL; ¼U;kf;d½ 8