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State of Karnataka - Section

Section 11 in The Karnataka Guarantee of Services to Citizens Rules 2012

11. Procedure for decision on First or Second Appeal.

- The decision on orders of Designated Officer or Competent Officer shall involve the following steps, namely:-
(1)Review of concerned documents, public records or their copies;
(2)In exceptional circumstances, any other officer may be authorized for required investigation;
(3)The Designated Officer or Competent Officer may be summoned at the time of hearing.