427. Treatment of prisoners by members of the prison staff.
- No member of the staff of Prison Establishment shall use physical force against a prisoner except when compelled to do so in self-defence or to restrain a refractory prisoner. No officers subordinate to the Superintendent shall punish or direct the punishment of any prisoner. No member of the Prison staff use coarse or unbecoming language towards a prisoner. Every complaint made by a prisoner shall be heard with attention in order that, if genuine, it may be redressed and that no legitimate cause for discontent may be allowed to remain.
