State Consumer Disputes Redressal Commission
M/S Zee Interactive Learning Systemas ... vs Sanwar Lal on 25 February, 2015
1 jkT; miHkksDrk fookn izfrrks"k vk;ksx]cSap uacj 01] jktLFkku]t;iqj vihy la[;k% 345@2014 M/s Zee Interactive & Ors.
VERSUS Sanwar Lal le{k %& ekuuh; ihBklhu lnL;&Jh fou; dqekj pkoyk ekuuh; lnL;&Jh dSyk'k lks;y mifLFkr%& vihykFkhZ%& Jh iz'kkUr 'kekZ] vf/koDrk izR;FkhZ %& Jh ts-ds-/khaxM+k] vf/koDrk vkns'k fnuakd 25-02-2015 }kjk jkT; vk;ksx]jktLFkku]t;iqj }kjk% ;g vihy fo}ku ftyk eap] t;iqj prqFkZ] t;iqj ds fu.kZ; fnuakd 06-02-2014 ds fo:} izLrqr gqbZ gS] ftlds }kjk ifjokn Lohdkj dj fy;k x;k gSA bl izdj.k esa ifjoknh us vihykFkhZx.k tks fd ,d "KIDZEE PLAY SCHOOL" pykus dh laLFkk gS] ls t;iqj esa "KIDZEE PLAY SCHOOL" pykus ds fy, "Franchisee" ysus ds fy, vkosnu fd;k Fkk] blds fy, mlus 50]000@&:i;s vihykFkhZx.k ds ;gak tek djok fn;s FksA nksuksa i{kksa ds e/; fnuakd 26-04-2007 dks ,d "MOU "
gLrk{kfjr gqvk vkSj mlds ckn ,d "Franchisee agreement "
fu"ikfnr fd;k tkuk FkkA ifjoknh dk ;g dFku Fkk fd vihykFkhZx.k 2 us ;g ,xzhesaV fu"ikfjr ugha fd;k vkSj u gh mlds }kjk tek jkf'k ykSVk;h xbZ vkSj ;g ifjokn izLrqr fd;k x;kA fo}ku ftyk eap us ifjokn Lohdkj djrs gq, ;g jkf'k ykSVk;s tkus dk vkns'k fn;k gSA vihykFkhZx.k dh vksj ls fo}ku vf/koDrk dk ;g rdZ gS fd i{kdkjksa ds e/; ;g fookn miHkksDrk Js.kh dk fookn ugha gSA vihykFkhZx.k rFkk ifjoknh ds e/; miHkksDrk rFkk lsok iznkrk ds dksbZ lacU/k LFkkfir ugha gq;s Fks rFkk ;g fookn flfoy izd`fr dk fookn gS rFkk nksuksa i{kksa ds e/; "principal to principal " ds laca/k gSA fo}ku ftyk eap us izLrqr rF;ksa ij fopkj ugha fd;k gSA vr% vihy Lohdkj fd;s tkus ;ksX; gSA fo}ku vf/koDrk izR;FkhZ dh vksj ls vihy ds lacU/k esa fofHkUu izdkj dh fof/kd vkifRr;ka mBk;h xbZ gSA muds vuqlkj izkFkZuk i= iwjh rjg ls lR;kfir ugha gSA fofHkUu LFkkuksa ij fHkUu&fHkUu rkjh[ksa vafdr dh xbZ gA xq.kkoxq.kksa ij mudk ;g rdZ gS fd ifjoknh us vihykFkhZx.k ls "Franchisee" izkIr djus ds fy, jkf'k tek djok;h Fkh] tcfd vuqca/k iw.kZ ugha gqvk gS rFkk og jkf'k izkIr djus dk vf/kdkjh gSA 3 geusa nksuksa i{kksa ds rdksZa ij fopkj fd;k gSA xq.kkoxq.kksa ij gekjk ;g er gS fd vihykFkhZx.k tks fd "KIDZEE PLAY SCHOOL" ds uke ls laLFkk pykrs gS vkSj fofHkUu LFkkuksa ij jkf'k ysdj viuh "Franchisee" Hkh nsrs gS rFkk "Franchisee" Qhl izkIr djrs gSA bl izdkj Qhl izkIr djds gh og vius uke ls lsok iznku djrs gS rFkk bl izdkj vihykFkhZx.k rFkk ifjoknh ds e/; izkFkfed :i ls miHkksDrk rFkk lsok iznkrk ds laca/k LFkkfir gks tkrs gSA ;g Hkh fookfnr ugha gS fd bl ekeys esa ifjoknh us "Franchisee" izkIr djus ds fy, jkf'k tek djok;h gS ijUrq ;g vuqca/k iw.kZ ugha gks ldk] tks "MOU " cuk;k x;k gS] mlesa vihykFkhZ dh vksj ls fu"ikfnrdRrkZ ds gLrk{kj ugha gq;s dsoy xokgksa ds gLrk{kj gq;s gS] tks Hkh vius vki esa ,d xaHkhj fof/kd =qfV gSA bl izdkj "MOU " vflrRo esa gh ugha vk;k gSA bl izdkj tks vuqca/k fu"ikfnr gqvk ] mldh 'krksZa dks izHkkoh bl vk/kkj ij ugha cuk;k tk ldrk fd ;g vuqca/k ,e-vks-;w- ij vk/kkfjr FkkA bl izdkj tc "MOU " vflrRo esa ugha vk;k Fkk rks vuqca/k ds DykWt 7]9]10 vkfn dk dksbZ ewY; ugha jgrkA ;g rF; Hkh fo|eku gS fd ;g jkf'k izkIr djus ds ckn vihykFkhZx.k dks ifjoknh ds ml LFkku dk fujh{k.k Hkh djuk Fkk] tgak ij "KIDZEE PLAY SCHOOL" [kksyk tk;sxk vkSj ;g txg vihykFkhZx.k }kjk vuqeksnu ugha djus ij jkf'k ykSVkus dk Hkh izko/kku FkkA 4 vihykFkhZ us ,slk dksbZ dkj.k ugha crk;k fd fdu&fdu dkj.kksa ls mUgksaus ifjoknh }kjk nh xbZ vfxze jkf'k dks tCr dj fy;k gSA leLr rF;ksa o ifjfLFkfr;ksa dks ns[krs gq, gekjk er gS fd fo}ku ftyk eap us tks vkns'k fn;k gS] og mfpr gS] mlesa gesa gLr{ksi dh dksbZ vko';drk izrhr ugha gksrh gSA vr% ;g vihy [kkfjt fd;s tkus ;ksX; gS] tks [kkfjt dh tkrh gSA ¼ dSyk'k lks;y½ ¼ fou; dqekj pkoyk ½ lnL; ihBklhu lnL;