Section 4 in The Regulations for Consumer Grievance Redressal Forum and Electricity Ombudsman, 2004
4. Jurisdiction of the forum.
- Subject to the other provisions of these Regulations, the forum shall have jurisdiction to entertain the complaints within the jurisdiction of the distribution licensee. If there is more than one forum in the same Licensee's area, then the area of jurisdiction may be decided by the Licensee in accordance with sub-clause 3(2).
