Section 204(1)(c) in The West Bengal Motor Vehicles Rules, 1989
(c)the licensee shall-(i)take all necessary steps for proper delivery of the goods to the consignee;(ii)be liable to indemnify the consignee for any loss or damage to goods while in his possession by adequate insurance cover, where available, at the cost of the consignor or consignee;(iii)issue to the consignor and consignee a goods transport receipt only after the actually receives goods for dispatch and state therein the weight, nature of goods. destination, approximate distance over which the goods are to be carried, the freight charge, the service charge, if any, such as for local transport, insurance while in his custody, and labour charge, if any, for loading and unloading provided that the service charge shall be reasonable and proof of its reasonableness established, if required, by the licensing authority;(iv)not deliver the goods to the consignee without actually receiving the consignee's note or any such note issued by the office which received the goods for dispatch or if such note is lost or misplaced, an indemnity bond covering the value of the goods;(v)issue a copy of every goods transport receipt issued to the consignor or consignee to the driver of the goods vehicle transporting the goods and shall not allow any consignment to be loaded without handing over a copy of the receipt in respect thereof to the driver;(vi)maintain in proper form, proper record of collection, dispatch or delivery of goods, the registration mark of the vehicle in which goods are carried for transport and make the same available for inspection by the licensing authority, or by any person duly authorised by it in this behalf;(vii)not charge commission exceeding that which may be fixed by the licensing authority subject to orders of the State Government, if any;(viii)maintain proper account of the commission charged by him from every operator of goods vehicles engaged by him;(ix)maintain a weighing device in good condition and capable of weighing at a time not less than 250 kilograms;(x)not refuse to accept goods for transport without valid reasons;(xi)comply with the provisions of this rule and of rules 198, 199, 204 and 207; and(xii)any other condition as may be imposed by Government from time to time, by order in writing.