Section 18 in Chhattisgarh State Electricity Regulatory Commission (Redressal of Grievances of Consumers) Regulations, 2007
18.
The office of the Forum shall issue due acknowledgement of the receipt of the grievance to the person presenting it in person at the time of presenting the complaint, or by post if complaint is received by post, indicating the receipt number and date of receipt. An acknowledgement sent by post, shall be sent latest by the next working day.
