State Consumer Disputes Redressal Commission
Paschim Vij Co Ltd vs Ashwinbhai Govindbhai Khandhar on 26 February, 2009
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VG[ !!qZ p5Z ZHF] SZJFDF\ VFJ[, K[4 T[ lJPOMZDDF\ 56 ZHF] SZJFDF\ VFJ[, CTLP VF V5L,DF\ V[5[,[g8 TZOYL lGP!!q# H[ TSZFZL AL,GL h[ZM1F K[ T[ 56 ZHF] SZJFDF\ VFJ[, K[P T[ 56 lJPOMZD ;D1F ZHF] SZJFDF\ VFJ[, CTMP lGP!!q! VG[ lGP!!qZ h[ZM1F SM5LVM K[P VF V5L,DF\ ;FDFJF/F TZO[ lJPOMZDDF\ ZHF] SZJFDF\ VFJ[,F OZLIFNLGL GS,DF\ ZHF] SZ[, N:TFJ[HMG]\ ,L:8 JU[Z[ ZHF] SZJFDF\ VFJ[, K[P H[ TDFD J\RF6[ ,[JFDF\ VFJ[, K[P V[5[,[g8GF lJPJSL, zLP5LP0LPNJ[V[ V[JL N,L, SZ[, K[ S[ VF SFD[ :Y/ p5ZG]\ 5\RGFD]\ VG[ DL8Z 8[:8L\U SZTL JBT[ ZMHSFD JBT[ OZLIFNL V[8,[ S[ U|FCSGL CFHZL K[4 VG[ T[DF\ T[D6[ ;CL SZL VF5[, K[P VG[ A\G[ JBT[ T[VM CFHZ CTFP T[VMzL JW]DF\ H6FJ[ K[ S[ :Y/ p5ZGF 5\RGFDF lGP!!q! p5Z 5FGF G\P#q* DF\ ZL0L\U J\RFT] GYL V[JM X[ZM SZ[, K[P 5Z\T] ;FD[ Z(Z$5 TFP#_v*vZ__Z GF !_5_ I]GL8;GF AL,M V[D ATFJJFDF\ VFJ[, K[P lGP!!q! GL HD6L AFH]V[ JLH :YF5GF HM0F6GF ;FWGMGL lJUT VG[ CM;" 5FJZG]\ 5'yYSZ6 NXF"JJFDF\ VFJ[, K[P VG[ :Y/ p5Z DL8Z R[S SZTF\ A/L UI[,FG]\ H6FJJFDF\ VFJ[, K[P zLP5LP0LPNJ[GL ZHF]VFT D]HA HIFZ[ VF DL8Z AFCIYL HMJFDF\ VFJ[,]\ T[ JBT[ SM. OLUZ J\RFTL G CTLP 5Z\T] 5[SL\U BM<IF AFN DL8ZGL lJUT 5 HF6JF D/TF\ T[DF\ ZL0L\U $(Z#) I]GL8 ATFJJFDF\ VFJ[, K[4 VG[ GLR[ VC[JF,DF\ V[8,[ S[ ZL5M8"DF\ DL8Z SFpg8Z V[\U[H K[ T[D NXF"JJFDF\ VFJ[, K[4 T[GM VY" DL8Z RF,] K[ T[D SC[JFIP V[8,[ S[ DL8Z OZT]\ CT]\P VG[ DL8Z OZJFGM K[<,M VF\S0M V[S ,FB ;]WLGM VFJ[ VG[ tIFZAFN T[ hLZM G\AZ Y. ! G\AZYL XZ] YFI K[ T[JL jIJ:YF K[4 H[ VF5MVF5 Y. HFI K[4 T[JL jIJ:YF K[P VG[ tIFZ5KL DL8Z OZT]\ CMI T[ 5|DF6[ VF\S0FVM ATFJ[4 V[8,[ S[ J5ZFX 5|DF6[ VG[ VFD U6TF\ HIFZ[ DL8Z BM<IF AFN ZL0L\U HMJFDF\ VFjI]\ tIFZ[ $(Z#) J\RF6[ ,LW[,P V[8,[ JW]DF\ JW] ZL0L\U V[S ,FBG]\ CMI4 VG[ DL8Z HMI]\ T[ JBT[ ((Z$5 I]GL8 GM\WFI[,]\ CM.4 T[ V[S ,FBDF\YL AFN SZTF\ !!*55 U6LG[ YI[, J5ZFX V[8,[ S[ RF,] ZL0L\U $(Z#) wIFG[ ,[TF\ S], 5)))$ I]GL8GM J5ZFX TSZFZL AL, lGP!!q# p5ZGL h[ZM1F SM5L ZHF] YI[, T[ AL, wJFZF VF5JFDF\ VFJ[,FGL N,L, SZ[, K[P J/L VF S[;DF\ lJH/L AM0[" RMZLGM S[; SZ[, GYL 5Z\T] p5ZMST CSLSTM DL8Z A/L UIFGL CSLSTM wIFG[ ,[TF\ p5ZMST AL, VF5JFDF\ VFJ[, K[4 H[ lGID D]HA IMuI ZLT[ VF5JFDF\ VFJ[, K[P VG[ VFD CSLST CM.4 OZLIFNLGL OZLIFN ZN YJL HM.TL CTLP V[8,]\H GCL\ OZLIFNLG]\ SG[SXG .g0:8=LI, SG[SXG K[ VG[ T[ l5tT/ VMUF/JFGL E9'LGM W\WM SZ[ K[P VG[ OZLIFNLV[ ZHF] SZ[,F lC;FAMGF RM50FGL lJUTM HM.V[ TM T[D6[ T[DGF RM50FDF\ ;[,[ZL4 BRF"VM AFAT[ H[ ZSD H6FJ[, K[ T[ HMTF\ V;\bI SFZLUZM ZFBL VG[ DM8F5FI[ W\WM SZTF CTF T[J]\ p5ZMST lC;FAMYL HM. XSFI K[ VG[ T[YL OZLIFNL OST 5MTFGF HLJGvlGJF"C DF8[H W\WM SZTF CMJFGL JFT DFGL XSFI GCLPVF D]N'F p5Z 56 OZLIFNL p5ZMST lJH SG[SXGGM p5IMU JFl6HILS C[T] DF8[ SZTF CMJFG]\ :5Q8 H6FI K[ VG[ T[ D]N'F p5Z 56 OZLIFNLGL OZLIFN ZN YJL HM.TL CTL VG[ JW]DF\ lJPOMZD[ OZLIFNLG[ H[ Z]FP*5__qv DFGl;S +F;GF TYF OZLIFN 6 BR" 5[8[ Z]FP Z___qv V5FjIF K[ T[ 56 51FSFZM JrR[GL TSZFZ HMTF\ T[ ZSD V5FJJL HM.TL G CTL4 VG[ OZLIFN ZN SZJL HM.TL CTLP )P VF V5L,GF ;FDFJF/F V[8,[ S[ D]/ OZLIFNLGF lJPJSL, zLPR\5SEF.GL V[JL ZHF]VFT K[ S[ T[DG]\ H]G]\ DL8Z A/L UIFGL CSLSTM VG[ GJ]\ DL8Z D]SFIFGL CSLSTM VG[ ;FDFJF/F wJFZF VF5JFDF\ VFJ[, TSZFZL AL,GL CSLSTM HMTF\ TSZFZL AL, BM8]\ K[ VG[ T[ ZN YJ]\ HM.V[P VG[ T[ DF8[ lJPOMZD[ H[ SFZ6M VF%IF K[ T[ IMuI VG[ AZFAZ K[P J/L OZLIFNLGF lC;FAM HMJFDF\ VFJ[ TM 56 T[ GFGS0M W\WM 5MTFGF HLJGvlGJF"C DF8[ SZ[ K[ T[ :5Q8 YFI K[P CJ[ H[ ZSD lJPOMZD[ V5FJL K[ T[ 56 IMuI K[ T[YL VF V5L, ZN SZJL HM.V[P !_P CJ[ lGlJ"JFNLT ZLT[ TFP#_v*vZ__Z GF ZMH OZLIFNLG[ tIF\ T[DG]\ DL8Z A/L UI[, VG[ T[ AFAT[ T[GL HF6 TFtSFl,S ALHF lNJ;[ V[8,[ S[ TFP !v(vZ__( GF ZMH HZ]ZL OL EZLG[ lJH S\5GLG[ SZ[, CTLP VG[ T[YL TFtSFl,S ALHFH lNJ;[ V[8,[ TFPZv(vZ__Z GF ZMH ;FDFJF/F wJFZF OZLIFNLGF :Y/[ H. 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