State Consumer Disputes Redressal Commission
Mohhamed Hanif S/O Deen Mohammed ... vs Amit Colonazer Limited Thorugh ... on 6 November, 2015
jkT; miHkksDrk fookn izfrrks"k vk;ksx] cSap la- 3 t;iqj ¼jkt-½ vihy la- 1108@2012 ekSgEen guhQ cuke vfer dkyksukbtj fy-
fu.kZ; fnukad % 06&11&2015 le{k % ek- ihBklhu lnL; % Jh vfuy dqekj feJk A ek- lnL;k % Jherh lquhrk jkadk A mifLFkr vihykFkhZ % Jh lquhy Hkkstokuh ,MoksdsV A jsLikMsaV 1 % Jh jkepUnz 'kekZ ,MoksdsV A jsLikMsaV 2 % vuqifLFkr A ;g vihy ifjoknh@vihykFkhZ us fo)ku ftyk eap t;iqj izFke] t;iqj ds ifjokn la- 1324@2008 esa ikfjr vkns'k fnukad% 01&08&2012 ls O;fFkr gksdj is'k dh gS] ftlds )kjk ifjoknh dk ifjokn fujLr dj fn;k x;k gS A ftyk eap us loZ izFke bl izdj.k dk fuLrkj.k vius vkns'k fnukad 06&10&2006 ds )kjk djrs gq, ifjokn Lohdkj djrs gq, 50 oxZxt dk Hkw[k.M vkoafVr djus] ekufld larki ds 2000@&:- o ifjokn O;; 1000@& :- vnk dk vkns'k fn;k Fkk A bl vkns'k ls O;fFkr gksdj foi{kh vfer dkWyksukbtj us ek- jkT; vk;ksx ds le{k vihy la- 905@2007 izLrqr dh A bl vihy dk fuLrkj.k ek- jkT;
&2& vk;ksx us fnukad 07&08&2007 dks djrs gq, foi{kh dks ftyk eap ds le{k ifjokn dk tcko izLrqr djus dk volj nsrs gq, ekeyk iqu% lquokbZ gsrq ftyk eap dks fjek.M fd;k A blds ckn ftyk eap us ifjokn la- 947@2007 ntZ djrs gq, iqu% lquokbZ dj fnukad 21&07&2008 dks ifjoknh dk ifjokn [kkfjt dj fn;k A bl vkns'k ls O;fFkr gks dj ifjoknh )kjk vihy la- 1487@2008 izLrqr dh x;h A bl vihy dk fuLrkj.k ek- jkT; vk;ksx us fnukad 11&11&2008 dks djrs gq, foi{kh la- 2 igkM+xat x`g fuekZ.k lgdkjh lfefr fy- dks i{kdkj cuk;s tkus ckcr la'kksf/kr okn i= izLrqr djus dk funsZ'k nsrs gq, ekeyk iqu% lquokbZ gsrq ftyk eap dks fjek.M fd;k A ftyk eap us la'kksf/kr okn i= la- 1324@2008 izLrqr gksus ij orZeku fookfnr vkns'k ikfjr dj ifjoknh dk ifjokn [kkfjt dj fn;k A la{ksi esa izdj.k ds rF; bl izdkj gSa fd foi{kh vfer dkWyksukbtj fy- )kjk igkM+xat x`g fuekZ.k lgdkjh lfefr ds lnL;ksa ls Hkw[k.M gsrq 250@&:- izfrekg dh 32 fd'rsa o"kZ 1999 esa esa izkIr dh Fkh tks ifjoknh )kjk Hkh tek djokbZ x;ha Fkha A bl ;kstuk ds vUrxZr mls ,d Hkw[k.M vkoafVr gksuk Fkk A ifjoknh ds vuqlkj o"kZ 1999 rd mlus lEiw.kZ 32 fd'rsa dqy 8000@&:- dh vnk dh] ysfdu mls Hkw[k.M dk dCtk ugha fn;k x;k A ifjoknh us tc Hkh Hkw[k.M fn;s tkus ckcr foi{khx.k ls lEidZ fd;k rks og bartkj djus ds fy, dgrs jgs A dkQh yEcs vjls rd bartkj djus ds ckn Hkh foi{khx.k us dk;Zokgh ugha dh rks 12&11&2005 dks foi{kh dks uksfVl fn;k x;k] ysfdu dksbZ dk;Zokgh ugha dh x;h A ifjoknh dh lnL; la[;k 236 Fkh] blds ckn iathd`r gq, lnL;ksa dks Hkw[k.M dk iV~Vk tkjh dj fn;k x;k] ysfdu ifjoknh dks tkjh ugha fd;k x;k gS A vr% ifjoknh us Hkw[k.M vkoafVr djokdj dCtk fnyokus] o vU; gtkZuk fnyok;s tkus ckcr ftyk eap ds le{k ifjokn izLrqr fd;k A &3& foi{kh us ftyk eap ds le{k ifjokn dk tcko izLrqr dj tkfgj fd;k gS fd ;g ;kstuk igkM+xat x`g fuekZ.k lgdkjh lfefr fy- dh gS A foi{kh rks dsoy igkM+xat x`g fuekZ.k lfefr ds fy, bl ;kstuk ds vUrxZr fofHkUu Hkw[k.M izkIr djus okys O;fDr;ksa ls jkf'k bdV~Bh djus dk dk;Z djrk gS A o"kZ 1999 ds ckn 12&11&2005 dks uksfVl fn;k x;k] bl chp esa dksbZ lEidZ ugha fd;k] vr% ifjokn fe;kn ckgj gksus ls [kkfjt fd;s tkus ;ksX; gS A ifjoknh us fu;ekuqlkj lnL;rk QkeZ Hkjdj is'k ugha fd;k A ifjoknh dk ifjokn [kkfjt fd;k tkos A foi{kh la- 2 dh vksj ls okctwn rkehy uksfVl dksbZ mifLFkr ugha vk;k gS vkSj uk gha tcko is'k fd;k gS A geus mHk; i{k dh cgl lquh rFkk i=koyh dk voyksdu fd;k A fo)ku vf/koDrk vihykFkhZ us cgl dh gS fd ifjoknh o"kZ 1999 ls Hkw[k.M vkoaVu gsrq foi{kh la- ds pDdj yxk jgk gS] ifjoknh tc Hkh Hkw[k.M dk dCtk fn;s tkus ds lEcU/k esa foi{khx.k ls feyk rks og bartkj djus ds fy;s dgrs jgs A ifjoknh ds bartkj djus esa o"kZ 1999 ls 2005 rd dk le; fudy x;k] blfy, uksfVl nsus o ifjokn izLrqr djus esa foyEc gqvk gS A ifjoknh o"kZ 1999 ls yxkrkj foi{khx.k ds lEidZ esa jgk gS blfy, Continuity cus jgus ds dkj.k ifjokn foyEc ls izLrqr djuk ugha ekuk tk ldrk A vr% ifjoknh dh vihy Lohdkj dj ftyk eap dk fookfnr vkns'k vikLr fd;k tkos o ifjoknh dks 50 oxZxt dk Hkw[k.M vkoafVr djok;k tkos o foi{khx.k ls Hkkjh gtkZuk fnyok;k tkos A fo)ku vf/koDrk foi{kh la- 1 us eap vkns'k lgh crkrs gq, ifjoknh dh vihy [kkfjt djus dh izkFkZuk dh A blesa dksbZ nkSjk;s ugha gS fd ifjoknh us foi{kh la- 1 ds dk;kZy; esa 250&250@&:- dh o"kZ 1999 rd 32 fd'rsa tek djok;h gS A bl izdkj ifjoknh us dqy 8000@& :- foi{kh la- 1 ds ;gka tek djok;s gSa A &4& ifjoknh us dFku fd;k gS fd og foi{kh la- 1 vfer dkWyksukbtj ds yxkrkj lEidZ esa jgk gS] mls Hkw[k.M dk dCtk nsus ds fy, bartkj djus ds fy, dgk tkrk jgk gS A gekjh jk; esa ifjoknh de i<+k fy[kk O;fDr gS] mls foi{kh la- 1 ds dk;kZy; ls Hkw[k.M dk dCtk nsus ds fy, bartkj djus ds fy, dgk tkrk jgk gS] lkekU;r% ;g ns[kk x;k gS fd dkWsyksukbtlZ lh/ks lk/ks yksxksa dks ;sudsu izdkjs.k cgkus cukdj Vjdkrs jgrs gSa] ,slk yxrk gS fd foi{kh la- 1 dh blh uhfr ds rgr ifjoknh dks bruk yEck le; uksfVl nsus o ifjokn izLrqr djus esa yx x;k gS A vc tks Hkh fLFkfr jgh gks ifjoknh dks mDr ;kstuk esa ;k mlds vklikl Hkw[k.M fn;k tkuk lEHko ugha gS A ysfdu ifjoknh us foi{kh la- 1 ds ;gka 250&250@&:- izfr ekg o"kZ 1999 ls iwoZ ls gh tek djokuk 'kq: dj fn;s Fks vkSj o"kZ 1999 esa dqy 8000@&:- tek djok fn;s Fks A foi{khx.k us tc ifjoknh dks Hkw[k.M ugha fn;k rks de ls de mldh tek'kqnk jkf'k ykSVk nsuh pkfg;s Fkh A foi{khx.k us ifjoknh dh tek'kqnk jkf'k ugha ykSVkdj lsoknks"k dkfjr fd;k gS A vr% ge ifjoknh )kjk tek djok;h x;h jkf'k 8000@& :-
tek dh fnukad ls rkvnk;xh rd 09 izfr'kr lkykuk dh C;kt nj lfgr fnyokuk mfpr le>rs gSa A blds vykok ifjoknh dks rhu ckj ftyk eap o nks ckj jkT; vk;ksx ds le{k pkjktksgh dj pqdk gS] o vc iqu% rhljh ckj jkT; vk;ksx ds le{k pkjktksgh dj jgk gS A vr% ge ifjoknh dks ekufld larki isVs 10]000@& :- o okn O;; Lo:i 5000@&:- fnyok;k tkuk mfpr le>rs gSa A ifj.kker% vihykFkhZ dh vihy vkaf'kd :i ls Lohdkj djrs gq, ftyk eap t;iqj izFke] t;iqj ds ifjokn la- 1324@2008 esa ikfjr vkns'k fnukad 01&8&2012 vikLr fd;k tkrk gS A foi{kh la- 1 dks vknsf'kr fd;k tkrk gS fd og ifjoknh )kjk tek djok;h x;h 8000@&:- ¼v{kjs vkB gtkj:-½ tek dh fnukad ls rkvnk;xh rd 9 izfr'kr lkykuk C;kt nj lfgr vnk djs A blds vykok ekufld larki isVs 10]000@& :-
¼v{kjs nl gtkj :-½ o okn O;; Lo:i 5000@&:-¼v{kjs ikap gtkj :-½ dk Hkqxrku djs A vkns'k dh ikyuk vUnj 60 fnol dh tkos A lnL;k ihBklhu lnL;