Section 17(2)(a) in Bihar Electricity Regulatory Commission (Consumer Grievance Redressal Forum and Electricity Ombudsman) Regulations, 2006
(a)The name(s) and address of the consumer(s), service connection number, category, the name of the local licensees office, against which the representation is made, the facts giving rise to the representation, the grounds thereof, the relief sought from the Electricity Ombudsman;