State Consumer Disputes Redressal Commission
Satya Power & Ispat Pvt Ltd Company vs Area Manager on 28 October, 2014
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KYNM O NHN = @ Y ^ N vihykFkhZ@ifjoknh us ;g vihy /kkjk&15 miHkkDsrk lja{k.k vf/kfu;e] 1986] ds vraxZr ftyk miHkkDsrk fookn izfrrk"sk.k Qksje] fcykliqj ¼N0x0½ ¼ftls vkxs lfa{kIr eas ^^ftyk Qkjse** lcakfs/kr fd;k tk,xk½ ds ifjokn izdj.k dzekd a &220@2008 lR;k ikWoj ,.M bLikr izk;oVs fyfeVM s diauh fo:n~/k {k= s h; izc/akd] Vªkl a ikVsZ dkikZsj'sku vkWQ // 2 // bfaM;k fyfeVsM eas ikfjr vkns'k fnukd a &30-11-2013 ftlds }kjk vihykFkhZ@ifjoknh dk ifjokn fujLr fd;k x;k gS] ls nqf[kr gkd s j izLrqr fd;k gSA 02- vihykFkhZ@ifjoknh dk ifjokn ftyk Qksje ds le{k lfa{kIr esa bl izdkj jgk gS fd vihykFkhZ@ifjoknh lR;k ikWoj ,.M bLikr izk;osV fyfeVM s diauh dk Mk;jDsVj gS tks vius O;kolkf;d lLaFkku ds mRiknu grsq bt a hdku ,;jVd s izk;osV fyfeVM s iwuk ls ,d ux vkbZ-Mh- QSu ftldk otu 4000 fdyks xzke Fkk dks dz; dj fcykliqj eas ifjokgu ds fy;s fnukd a &31-10-2007 dks mRrjoknh@vukonsd ds Vªkl a iksVZ daiuh ls cqfdx a jlhn dzekd a &616411552 ds }kjk fcykliqj ls ifjnRr ¼fMyojh½ ds fy, HkkMs+ ij cqd djk;k Fkk vkSj eky ds cqfdx a ds le;
mRrjoknh@vukosnd us eky dks mfpr n[skHkky dj xraO; LFky rd lqjf{kr igqapkus dk oknk fd;kA Hkt s s x;s eky dks Vªd dzekd a &lh-th-04 t@ s 6831 eas fcykliqj eas ifjogu ds fy, ykM s fd;k x;k ijUrq tc eky fu/kkZfjr le;kof/k eas xraO; LFky ij ugha igqp a k rks vihykFkhZ@ifjoknh us mRrjoknh@vukosnd ls liadZ fd;k rks mls irk pyk fd eky lfgr ifjogu dj jgs mDr Vªd esa fnukd a &05-11-2007 dks ftyk nqxZ ckbZikl us'kuy gkbZos eas vkxtuh dh ?kVuk gks jgh Fkh vkSj pkyd us okgu dks mDr LFkku ds djhc [kMk+ fd;k rks vlkekftd rRokas us mDr okgu dks vkx yxk fn;k vkSj og ty x;kA bl izdkj okgu pkyd dh ykijokgh ds dkj.k okgu eas vkx yxh vkSj eky {kfrxzLr gqvk rc vihykFkhZ@ifjoknh us fnukd a &18-02-2008 dks okgu vf/kfu;e dh /kkjk&10 ds varxZr mRrjoknh@vukosnd dks ukfsVl nd s j eky ds {kfrifwZrZ dh ekax fd;k yfsdu mRrjoknh@vukosnd us ?kVuk dks bZ'ojh; d`R; gkusk dgdj {kfrifwrZ ls bd a kj dj losk esa deh fd;k gS ftlds dkj.k vihykFkhZ@ifjoknh dks ifjokn ykus dh vko';drk iMh+ // 3 // gSA vr% vihykFkhZ@ifjoknh dks ifjokn&i= eas of.kZr vuqlkj vuqrk"sk fnykbZ tkoAs 03- mRrjoknh@vukosnd dh vkjs ls ftyk Qkjse ds le{k fyf[kr dFku izLrqr dj gq, ;g vfHkopu fd;k x;k gS fd vihykFkhZ@ifjoknh lLaFkku }kjk vius O;kolkf;d dk;kZsa gsrq mRrjoknh@vukosnd ls losk,a izkIr dh Fkh vr% o"kZ 2002 ds la'kk/sku mijkra O;kolkf;d lsokvkas ds lcaa/k esa vihykFkhZ@ifjoknh] mRrjoknh@vukosnd dk miHkkDsrk ugha gS vkSj losk ls lcafa/kr fookn miHkkDsrk fookn ugha gSA nq?kZVuk mRrjoknh@ vukons d diauh ds okyu pkyd dh ykijokgh ds dkj.k ugha gqbZ gS vfirq mDr nq?kZVuk mRrjoknh@vukosnd ds fu;= a .k ds ckgj dh o nSfod d`R; Fkh u fd mRrjoknh@vukonsd }kjk iznk; dh tkus okyh loskvkas eas vfu;ferrk gSA mRrjoknh@vukosnd }kjk vihykFkhZ@ifjoknh dks dkbsZ losk,a iznku ugha dh xbZ gSA vihykFkhZ@ifjoknh lLaFkku }kjk O;ogkj lfaLFkr fd;s tkus gsrq ifjogu vf/kfu;e] dh /kkjk&10 ds rgr lp w uk tkjh dh ftl lac/ak eas dk;Zokgh djus gsrq vihykFkhZ@ifjoknh Lor= a gSA ifjogu ds nkSjku oLrq dks gqbZ {kfr dh fu/kkZfjr izfdz;k gS ftl gsrq oLrq ds mfpr izfrfuf/k dks lg;kx s iznk; djus grsq rRij gSA orZeku f'kdk;r dk okn dkj.k mRiUu ugha gqvk gS vkSj u gh miHkksDrk fookn gSA vr% vihykFkhZ@ifjoknh dk ifjokn lO;; fujLr fd;k tkoAs 04- vihykFkhZ@ifjoknh dh vkjs ls vius i{k leFkZu eas ftyk Qkjse ds le{k iksLVy jlhn fnukd a &18-02-2008] vf/koDrk ukfsVl fnukd a & 18- 02-2008 (Annexure P-1)] mRrjoknh@vukosnd }kjk ukfsVl dk Hkt s k x;k tokc fnukd a &04-03-2008 (Annexure P-2)] bfatdku ,;jVd s izkbZOgVs fyfeVM s }kjk vihykFkhZ@ifjoknh dks izfs"kr i= fnukd a &05-11-2007 (Annexure P-3)] fMfyojh pkyku] VSDl buokW;l fnukd a &31-10-2007] // 4 // bfatdkWu ,;jVd s izkbZOgVs fyfeVsM }kjk vihykFkhZ@ifjoknh dks izfs"kr i= fnukd a &31-10-2007] Qus izkM s DV fjiksVZ] baLiDs'ku fjikVsZ] Mk;ukfed cSyfaslx a vkWijs'ku lfVZfQdVs] mRrjoknh@vukonsd }kjk iznRr jlhn (Annexure P-4)] mRrjoknh@vukosnd }kjk iqfyl Fkkuk iqyxkoa fjiksVZ djokus grsq izkFkZuk i= fnukd a &06-11-2007 (Annexure P-5)] izFke lp w uk izfrosnu fnukd a &06-11-2007 (Annexure P-6)] uqdlkuh ip a ukek (Annexure P-7)] uank ,.M uank ,lkfsl,V~l dk fcy fnukd a &26-11-2007 (Annexure P-8) rFkk loZs fjikVsZ fnukd a &26-11-2007 dh QkVsks dkih izLrqr fd;k gSA 05- mHk;i{k n~okjk izLrqr nLrkot s h lk{;kas ds ifj'khyu Ik'pkr~ ftyk Qkjse us miHkkDsrk lja{k.k vf/kfu;e] 1986] dh /kkjk&2 ¼i½ ¼n½ ¼I½ ds vraxZr vkosnd miHkkDsrk dh ifjf/k eas ugha vkrk gSA vr% miHkkDsrk lja{k.k vf/kfu;e] 1986] ds varxZr izLrqr ifjokn izpyu ;kXs; ugha ik;k tkrk gS] ekurs gq, fujLr fd;k gS ftlds fo:n~/k ;g vihy gSA 06- vihykFkhZ@ifjoknh dh vkjs ls milt a kr gkuss okys vf/koDrk Jh ch- etewnkj dk ;g rdZ gS fd vihykFkhZ@ifjoknh us eky cqd fd;k Fkk vkSj mldk Hkqxrku mRrjoknh@vukosnd dks fd;k Fkk blfy, mRrjoknh@vukosnd dk vihykFkhZ@ifjoknh miHkkDsrk gS vkSj ftyk Qkjse us tks vkykPs; vkn'sk ikfjr fd;k gS og i.wkZr% =qfViw.kZ gS rFkk eky iuwk ls cqd fd;k x;k Fkk vkSj mldk ikjs"k.k fcykliqj eas fd;k tkuk Fkk vkSj ftleas dl a kbZuh vihykFkhZ@ifjoknh gS blfy, ftyk Qkjse] fcykliqj dks {k= s kf/kdkj izkIr gSA 07- mRrjoknh@vukosnd dh vkjs ls milt a kr gkuss okys vf/koDrk Jh eqd'sk 'kekZ us ftyk Qksje }kjk ikfjr vkykPs; vkn'sk dh iqf"V djrs gq, vihy fujLr fd;s tkus dk fuosnu fd;k gSA // 5 // 08- geus mHk;i{k ds fon~oku vf/koDrkvkas dk rdZ Jo.k fd;k rFkk ftyk Qkjse ds vfHky[sk dk ifj'khyu fd;kA 09- vihykFkhZ@ifjoknh us tks nLrkot s is'k fd;k gS mleas fMyhojh pkyku] VSDl buokW;l vkfn dks n[skk x;kA VSDl buokW;l ds vuqlkj lR;k ikWoj ,.M bLikr izkbZOgVs fyfeVM s diauh }kjk ,d ux FAN CASING WITH INSPECTION DOOR & DRAIN PLUG ftldh dher& 2]75]000@&¼nks yk[k ipgRrj gtkj :Ik;½s gS dks mRrjoknh@vukonsd ds ek/;e ls fcykliqj ds fy, cqd fd;k x;k Fkk vkSj ftleas dl a kbuh lR;k ikWoj ,.M bLikr izkbZOgsV fyfeVsM daiuh fcykliqj dks crk;k x;k gS vkSj bldh fMyhojh fcykliqj eas gkusk FkkA 10- miHkkDsrk laj{k.k vf/kfu;e] 1986] dh /kkjk&11 ¼2½ fuEukuqlkj gS%& **¼2½ ifjokn fdlh ,sls ftyk Qkjse eas lfaLFkr fd;k tk,xk ftldh vf/kdkfjrk dh LFkkuh; ifjlhekvkas ds Hkhrj& ¼d ½ fojk/skh i{kdkj] ;k tgka ,d ls vf/kd fojk/skh i{kdkj gSa ogka fojk/skh i{kdkj esa ls izR;d s ifjokn ds lfaLFkr fd, tkus ds le;] oLrqr% vkSj LoPsNkiowZd fuokl djrk gS ;k {dkjckj pykrk gS ;k 'kk[kk dk;kZy; gS} ;k O;fDrxr :i ls vfHkykHk ds fy, Lo;a dk;Z djrk gS ;k ¼[k½ dkbsZ fojks/kh i{kdkj] tgka ,d ls vf/kd fojk/skh i{kdkj gk]s ifjokn lfaLFkr fd;s tkus ds le; oLrqr% vkSj LoPsNkiowZd fuokl djrk gS ;k {dkjckj djrk gS ;k 'kk[kk dk;kZy; gS} ;k O;fDrxr :i ls vfHkykHk ds fy, dk;Z djrk gS ijUrq ,sls dk;Z eas ;fn ftyk Qkjse us btktr ns // 6 // nh gS ;k fojks/kh i{kdkj tks ogka u fuokl djrk gS ;k u gh {dkjckj pykrk gS ;k 'kk[kk dk;kZy; gS} vkSj u O;fDrxr :i ls vfHkykHk ds fy, dk;Z djrk gS] tSlk Hkh gks ml okn eas lfEefyr gks os ,l s s lfaLFkr fd;s tkus ds fy, mier gks x;s gSa ;k ¼x ½ okngrsqd i.wkZr% ;k Hkkxr% iSnk gksrk gSA**
11. Santa Banta Com. Limited & Anr. vs. Porsche Cars & Ors (2014) CPJ 516 (NC) eas ekuuh; jk"Vªh; vk;kx s }kjk ;g fu/kkZfjr fd;k x;k gS fd %& "15. As regards the decision of the Supreme Court in Sonic Surgical (supra), on which reliance has been placed in the impugned order, it is clearly distinguishable on facts. In that case, insurance policy had been taken at Ambala; the fire broke out in godown at Ambala and claim for compensation was also made at Ambala, which, as noted above, is not the case here. In the light of those facts it was held that no "cause of action"
arose at Chandigarh, where the complaint under the Act was filed.
16. For the foregoing reasons, the appeal succeeds and is hereby allowed with no order as to costs. The impugned order is set aside and the complaint is restored before the State Commission, UT, Chandigarh for being decided on merits. The State Commission is requested to dispose of the complaint as early as possible."
12. Tata Coffee Ltd. vs. N. Sreenivasalu, N. Murari, N. Venkatesh, , N. Balaji, II (2014) CPJ 207 (NC). eas ekuuh; jk"Vªh; vk;kx s }kjk ;g fu/kkZfjr fd;k x;k gS fd %& // 7 // "11. The issue of territorial jurisdiction is again raised in the revision petition. But, we find that the petitioner / OP has solely relied upon a stipulation in the purchase bill stating ''all disputes are subject to Bangalore jurisdiction'. In support, the revision petition contends that when two Courts have concurrent jurisdiction to entertain and try a dispute, the parties can by consent confer exclusive jurisdiction on one of the two Courts. This is factually incorrect. No evidence was led before the Fora below to show that the two sides had 'mutually consented' to keeping the jurisdiction in Bangalore. On this issue District Forum has relied upon the provisions in Section 12(1)(a) in the Act to hold that as the goods were delivered in Bellary, the jurisdiction lay with the District Forum at Bellary. We may add here that in terms of the provision in Section 11(1)(c) the jurisdiction would lie with the District Forum where the cause of action has arisen, whether wholly or in part. In the present case, the cause of action arose in Bellary, where the goods were physically received and utilized. It arose when the block boards used in making of the furniture items were found to be infested with the borer pest. We, therefore, hold that the District Forum, Bellary has rightly exercised jurisdiction over the consumer complaint in this case.
In the light of the details considered above, we find no justification to interfere with the concurrent findings of the Fora below, in exercise of powers under Section 21(b) of the Consumer Protection Act, 1986. The revision petitions are held to be devoid of merit and are dismissed as such."
13. Monto Motors Ltd. vs. Sri Sai Motors & Anr. IV (2013) CPJ 372 (NC), esa ekuuh; jk"Vªh; vk;kx s }kjk ;g fu/kkZfjr fd;k x;k gS fd %& // 8 // "10. Learned Counsel for the petitioner further submitted that District Forum, Bellary had no jurisdiction to entertain the complaint as disputes were subjected to jurisdiction of Delhi Courts as per letter of intent dated 17.9.2002. We do not agree with this submission as dealership was granted for Bellary and showroom was also opened at Bellary and security amount was also given for running dealership at Bellary. In such circumstances, cause of action had also arose at Bellary and as per Section 11 of Consumer Protection Act; complaint can be filed within the local limits of District Forum in whose jurisdiction cause of action arises. Merely by mentioning that all disputes are subjected to jurisdiction of Delhi Courts in the letter of intent, jurisdiction of Court at Bellary is not ousted."
14. Neha Singhal Vs. Unitech Limited and Abhishek Singhal vs. Unitech Limited, II (2011) CPJ 88 (NC), eas ekuuh; jk"Vªh; vk;kx s }kjk ;g fu/kkZfjr fd;k x;k gS fd %& "3.............. In a similar case FA No.425 of 2010 - Munish Sahgal v. DLF Home Developers Limited, the State Commission had taken the same view. The above mentioned appeal was allowed by this Commission, vide order dated 9th February, 2011, based on the decision dated 11th April, 2002 of a 3 - Member Bench of this Commission in FA No.142 of 2001, Smt. S h a n ti v. M/s. Ansal Housing and Construction Ltd. The only point of some relevance in this case is that the house property in question is located in NOIDA, Gautam Budh Nagar, Uttar Pradesh. However, that fact alone cannot suffice to oust the territorial jurisdiction of the (Delhi) State Commission to adjudicate upon the complaint, in view of the specific provisions of Section 11(2)(b) // 9 // of the Consumer Protection Act, 1986 ('the Act'). To emphasise the clause relating to jurisdiction of "Courts" in the agreement between the parties cannot by itself over-ride the statutory right of the appellant / complainant conferred by the above mentioned provision of the Act - that would defeat the purpose and object of the Act. This view is also in accord with the provisions of Section 28 of the Indian Contract Act, 1872 (as amended with effect from 8th January, 1997)."
15- Prem Parkash Goel & Ors. Vs. Green Carriers and Contractors (Delhi) Pvt. Ltd. & Anr. II (2014) CPJ 22 (NC), esa ekuuh; jk"Vªh; vk;kx s }kjk ;g fu/kkZfjr fd;k x;k gS fd %& "7. On the other hand, Counsel for the respondent raise three objection. First of all, the petitioner is not a consumer. The goods were to be resold. Secondly, that Jind Court has got no jurisdiction because none of the part of cause of action arose at Jind and the opposite party had no office at Jind. The goods were burnt at Pune and only Pune Court had the jurisdiction. Lastly, the petitioner had no contract with the complainant but with Ammunition Factory at Pune. Again there is no privity of contract between the parties.
8. We are of the considered view that all these arguments were raised merely for the sake of cavil. The complainant is a consignee. Privity of contract stands established. The goods were to be arrived at Jind. Consequently, cause of action also arose at Jind. This is a case under the Carriers Act; consequently, the complainant is a consumer."
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