State Consumer Disputes Redressal Commission
Royal Enfield A Unit Of Eicher Motors ... vs Vikram Singh Rathore on 20 November, 2020
jkT; miHkksDrk fookn izfrrks"k vk;ksx]cSap uacj 02] jktLFkku]t;iqj izFke vihy la[;k% 430@2019 jkW;y buQhYM ¼a unit of eicher Motors Ltd.½ th&5&6&7 xhrktayh VkWoj] vtesj jksM+] t;iqj&302006 tfj;s izca/kd ¼okLrfod fLFkfr&jkW;y buQhYM½ ¼a unit of eicher Motors Ltd.½ jhtuy vkWfQl th& 5&6&7 xhrktayh VkWoj] vtesj jksM+] t;iqj&302006 A tfj;s vf/kd`r izfrfuf/k fnO;ka'kq f=ikBh A
----vihykFkhZ@vizkFkhZ cuke~ Jh fodze flag jkBkSM+ iq= Jh guqoUr flag jkBkSM+] tkfr jktiwr] vk;q 28 lky] fuoklh ,&45] xyh uacj 3] dqekor dkWyksuh] [kkrhiqjk jksM+] >ksVokM+k] t;iqjA
----izR;FkhZ@izkFkhZ le{k %& Jh egkohj izlkn 'kekZ] lnL; ¼U;kf;d½ Jh lqjsUnz dqekj tSu] lnL; ¼U;kf;d½ Jh lat; Vkad] lnL;
mifLFkr%& vihykFkhZ ds vf/koDrk Jh vt;jkt VkafV;k izR;FkhZ ds vf/koDrk Jh izeksn dqekj fu.kZ; fnukad% 20@11@2020 jkT; vk;ksx]cSap la-02]t;iqj ¼}kjk% Jh lqjsUnz dqekj tSu]lnL; ¼U;kf;d½ 1& vihykFkhZ@foi{kh us ;g vihy fo}ku ftyk miHkksDrk eap] t;iqj prqFkZ] t;iqj ds }kjk ifjokn izdj.k la[;k 106@2016&fodze flag cuke~ jkW;y buQhYM esa ikfjr fu.kZ; fnuakd 11-04-2019 ds fo:) izLrqr dh gaS] ftlds }kjk mUgksua s 1 jkT; vk;ksx] cSap la[;k 02 vihy la[;k 430@2019 fu.k;Z fnuakd 20-11-2020 izR;FkhZZ@ifjoknh dk ifjokn i= Lohdkj dj fy;k gSA 2& laf{kIr rF;ksa ds vuqlkj ifjoknh@izR;FkhZ us foi{kh@vihykFkhZ ls fnukad 29-07-2015 dks eksVjlkbZfdy [kjhnh Fkh ftlesa ckbczs'ku dh leL;k gksus ls foi{kh us fcuk ifjoknh dh vuqefr o lgefr ds ekg fnlEcj 2015 esa batu ,ao pSfll cny fn;k fdUrq ckbczs'ku dh leL;k Bhd ugha gqbZ tcfd foi{kh ds vuqlkj eksVjlkbZfdy esa dksbZ nks"k ugha gS fdUrq ifjoknh dh larqf"V ,ao foi{kh dh [;kfr dks ns[krs gq, eksVjlkbZfdy dk batu ,ao pSfll cny fn;k x;k FkkA 3& fo}ku vf/koDrk foi{kh@vihykFkhZ dh vksj ls tfj;s ohfM;ks dkaQzsfUlx ;g cgl dh xbZ gS fd ifjoknh dks tkudkjh nsrs gq, mldh lgefr ls batu ,ao pSfll cnyk x;k Fkk mlds ckn dbZ ckj ifjoknh us foi{kh ds ;gak vius okgu dh lfoZl djok yh gSA muds vuqlkj fo}ku ftyk miHkksDrk eap ds }kjk ikfjr fu.kZ; vikLr fd;s tkus ;ksX; gSA 4& fo}ku vf/koDrk izR;FkhZ@ifjoknh dh vksj ls tfj;s ohfM;ks dkaQzsfUlx ;g cgl dh xbZ gS fd mDr eksVjlkbZfdy esa izkjaHk ls gh mRikndh; nks"k Fkk] blh dkj.k ls foi{kh@vihykFkhZ us batu ,ao pSfll cny fn;kA muds vuqlkj vihy [kkfjt gksus ;ksX; gSA 5& geusa mHk; i{kh; cgl ij fopkj fd;k ,ao i=koyh dk voyksdu fd;k gSA 2 jkT; vk;ksx] cSap la[;k 02 vihy la[;k 430@2019 fu.k;Z fnuakd 20-11-2020 6& gLrxr izdj.k esa ;g Lohd`r fLFkfr gS fd okgu esa mRikndh; nks"k ds ckjs esa fdlh fo'ks"kK dh jk; ugha gSA ;g Hkh Lohd`r fLFkfr gS fd foi{kh@vihykFkhZ us mDr eksVjlkbZfdy dk batu rFkk pSfll cny fn;k gSA ;|fi ifjoknh dk ;g dguk gS fd fcuk mldh vuqefr ds batu ,ao pSfll cnyk x;k gS fdUrq ifjoknh ds vuqlkj ekg fnlEcj 2015 esa batu ,ao pSfll cnyk x;k gS mlds i'pkr~ Hkh eksVjlkbZfdy esa fdlh Hkh izdkj dk nks"k jgk gks] bl ckjs esa fdlh fo'ks"kK dh lk{; izLrqr ugha dh xbZ gSA 7& ifjoknh@izR;FkhZ dh vksj ls ekuuh; loksZPp U;k;ky; dk U;kf;d n`"Vkar I (2004) CPJ (SC)- JOSE PHILIP MAMPILLIL VS PREMIER AUTOMOBILES LTD. & ANR. izLrqr fd;k x;k gSA bl U;kf;d n`"Vkar okys ekeys esa fo}ku ftyk miHkksDrk eap us dkj ds batu ds fy, dfe'uj fu;qDr fd;k Fkk ftUgksaus viuh fjiksVZ esa dkj esa fofHkUu [kjkfc;ak ik;h Fkh rc Hkh ml ekeys esa dkj dks cnyus dk vkns'k ugha fn;k x;k Fkk cfYd dkj dks vU;= ejEer djokus ,ao mldk [kpkZ foi{kh ds }kjk ogu djus dk vkns'k fn;k x;k FkkA 8& ifjoknh@izR;FkhZ dh vksj ls ekuuh; jk"Vªh; vk;ksx dk U;kf;d n`"Vkar I (2014) CPJ 162 (NC)- TOYATA KIRLOSKAR MOTOR LTD. & NAR. VS JAYESH T. TANNA & ANR. izLrqr fd;k x;k gSA ml ekeys esa dkj ds pyus esa xaHkhj leL;k Fkh 3 jkT; vk;ksx] cSap la[;k 02 vihy la[;k 430@2019 fu.k;Z fnuakd 20-11-2020 ftUgsa foi{kh ds }kjk Bhd ugha fd;k x;k Fkk tcfd gLrxr izdj.k esa foi{kh ds }kjk eksVjlkbZfdy ds batu rFkk pSfll dks cny fn;k x;k gSA 9& ifjoknh@izR;FkhZ dh vksj ls ekuuh; jk"Vªh; vk;ksx dk U;kf;d n`"Vkar II (2019) CPJ 400 (NC)- HYUNDAI MOTORS INDIA LTD. VS SURESH KUMAR SHARMA & ANR. izLrqr fd;k x;k gSA bl ekeys esa l=g ckj okgu dks foi{kh ds ;gak ejEer ds fy, ysa tk;k x;k Fkk fdUrq okgu Bhd ugha gqvk Fkk tcfd gLrxr izdj.k ds rF; ,sls ugha gSA 10& foi{kh@vihykFkhZ dh vksj ls ekuuh; jk"Vªh; vk;ksx dk II (1993) CPJ 225 (NC)- MAHINDRA & MAHINDRA LTD. VS B.G.THAKURDESAI & ANR. U;kf;d n`"Vkar izLrqr fd;k x;k gSA mDr U;kf;d n`"Vkar okys ekeys esa ;g ekuk x;k gS fd thi ds batu esa nks"k gksus ls batu dks cny fn;k x;k Fkk rc u;k okgu fn;k tkuk mfpr ugha ekuk x;kA 11& foi{kh@vihykFkhZ dh vksj ls ekuuh; jk"Vªh; vk;ksx dk First Appeal No. 75/1994- M/s Tata Engineering & Locomotive Co.Ltd. & Anr. vs M. Moosa U;kf;d n`"Vkar izLrqr fd;k x;k gS ftlesa ;g crk;k x;k gS fd mRikndh; nks"k ugha gksus ij vU; nks"k dk fuokj.k fd;s tkus ij okgu cnyus dk vkns'k ugha fn;k tkuk pkfg;sA 12& gLrxr izdj.k esa Hkh foi{kh@vihykFkhZ us eksVjlkbZfdy ds batu rFkk pSfll cny fn;k gSA mRikndh; nks"k ds ckjs esa 4 jkT; vk;ksx] cSap la[;k 02 vihy la[;k 430@2019 fu.k;Z fnuakd 20-11-2020 fdlh Hkh izdkj dh dksbZ fo'ks"kK dh jk; ugha gSA ;g okgu o"kZ 2015 esa [kjhnk x;k gS rFkk fo}ku ftyk miHkksDrk eap dk fu.kZ; fnukad 11-04-2019 dk gS vFkkZr~ pkj o"kZ rd ifjoknh@izR;FkhZ us okgu dks pyk;k gSA ,slh fLFkfr esa gekjh jk; esa okgu dks cnydj fn;k tkuk mfpr ugha gS D;ksfa d foi{kh@vihykFkhZ us mlds batu rFkk pSfll dks cny fn;k gS vFkkZr~ gekjh jk; esa foi{kh@vihykFkhZ ds }kjk dksbZ lsok nks"k ugha fd;k x;k gSA Qyr% vihy Lohdkj fd;s tkus ;ksX; gSA vkns'k vr% vihykFkhZ@foi{kh dh vihy Lohdkj dh tkdj fo}ku ftyk miHkksDrk eap] t;iqj prqFkZ] t;iqj ds }kjk ifjokn izdj.k la[;k 106@2016&fodze flag cuke~ jkW;y buQhYM esa ikfjr fu.kZ; fnuakd 11-04-2019 vikLr fd;k tkrk gSA [kpkZ vihy i{kdkj viuk&viuk ogu djsx a sA ¼ lat; Vkad ½ ¼ lqjsUnz dqekj tSu ½ ¼egkohj izlkn 'kekZ ½ lnL; LnL;¼U;kf;d½ lnL; ¼U;kf;d½ @jkts'k@ 5