Section 25(4)(a) in Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and Consumer Protection (Addressable Systems) Regulations, 2017

[Cites 0, Cited by 0] [Section 25(4)] [Section 25] [Entire Act]

(a)Eighty percent of calls to be answered (voice to voice) by a customer care executive (other than by electronic means) within sixty seconds;

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