State Consumer Disputes Redressal Commission
M/S Kamal Agency vs Sourabh Agrawal & Anr. on 6 July, 2018
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miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad%FA/2017/930 lafLFkr fnukad: 13.12.2017 [kkylk czsotsl ¼bafM;k½ IykV uacj 104&05] lsDVj ch] b.MfLVª;y ,fj;k] fljfxV~Vh fcykliqj¼N-x-½ ----------vihykFkhZ@vukosnd dz-1 fo:) 1- lkSjHk vxzoky vkRet ?kklhjke vxzoky fuoklh cw<+hekbZ eafnj ds ikl] rglhy o ftyk jk;x<+¼N-x-½ -----------mRrjoknh dz-1@ifjoknh 2- esllZ dey ,tsUlh ,e-th-jksM] jk;x<+¼N-x-½ -----------mRrjoknh dz-2@vukosnd dz-2 vihy Øekad%FA/2017/981 lafLFkr fnukad: 26.12.2017 2- esllZ dey ,tsUlh ,e-th-jksM] jk;x<+¼N-x-½ -----------vihykFkhZ@vukosnd dz-2 fo:) 1- lkSjHk vxzoky vkRet ?kklhjke vxzoky fuoklh cw<+hekbZ eafnj ds ikl] rglhy o ftyk jk;x<+¼N-x-½ -----------mRrjoknh dz-1@ifjoknh 2- [kkylk czsotsl ¼bafM;k½ IykV uacj 104&05] lsDVj ch] b.MfLVª;y ,fj;k] fljfxV~Vh] fcykliqj¼N-x-½ ----------mRrjoknh dz-2@vukosnd dz-1 le{k% ekuuh; U;k;ewfrZ Jh vkj-,l-'kekZ] v/;{k ekuuh; Jh Mh- ds- iksn~nkj] lnL;-
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ekuuh; Jherh :fp xks;y] lnL;k i{kdkjksa ds vf/koDrk ifjoknh dh vksj ls Jh eukst dqekj flUgk] vf/koDrkA vukosnd dz-1 dh vksj ls Jh ds-ds-oekZ] vf/koDrkA vukosnd dz-2 dh vksj ls Jh Js;kadj uanh] vf/koDrkA // 2 // vkns'k fnukad% 06@07@2018 }kjk%&ekuuh; Jh Mh- ds- iksn~nkj] lnL;
vihy dz- FA/17/930 vukosnd dz-1 rFkk vihy dz- FA/17/981 vukosnd dz-2 }kjk /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] jk;x<+¼N0x0½ ¼ftls vkxs laf{kIr esa ^^ftyk Qksje** lacksf/kr fd;k tk,xk½ ds ifjokn izdj.k dzekad&151@2015 **lkSjHk vxzoky fo:) [kkylk czsostsl o vU;** esa ikfjr vkns'k fnukad&23-11-2017 ftlds }kjk ifjoknh ds ifjokn dks Lohdkj dj vknsf'kr fd;k x;k gS fd%& 1- vukosndx.k] vkosnd dks dz; fd;s x;s ikuh ckWVy dh dher 80@&¼vLlh :i;s½ ,d eghus ds Hkhrj Hkqxrku djsaxsA 2- vukosndx.k] vkosnd dks ekuo thou dh [krjk dks ns[krs gq, ekufld {kfriwfrZ 1]00]000@&¼,d yk[k :i;s½ rFkk okn O;; 2]000@&¼nks gtkj :i;s½ ,d eghus ds Hkhrj Hkqxrku djsaxsA 3- vukosndx.k] fMxzh jkf'k ij ifjokn izLrqfr fnukad 03-11-2015 ls vnk;xh fnukad rd 09 izfr'kr okf"kZd nj ls C;kt Hkqxrku djsaxsA ls nqf[kr gksdj izLrqr fd;k x;k gSA 2- pwafd vihy dza- FA/17/930 ,oa vihy dzekad FA/17/981 ,d gh vkns'k ls mn~Hkwr gq, gaS vr% lqfo/kk ,oa lqxerk dh n`f"V ls vihykFkhZ dks vkxs vkns'k esa mudh ekSfyd izkfLFkfr ls lacksf/kr fd;k tkosxk ,oa nksuksa gh vihy esa lkeku fof/kd iz'u varfuZfgr gSA vr% nksuksa gh vihyksa dk fujkdj.k bl ,d gh vkns'k ds }kjk fd;k tk jgk gSA vkns'k dh ewy izfr vihy dza- FA/17/930 esa layXu dh tkos ,oa vkns'k dh izfr vihy dza- FA/17/981 esa layXu dh tkosaA // 3 // 3- ifjoknh dk ifjokn ftyk Qksje ds le{k laf{kIr esa bl izdkj jgk gS fd ifjoknh us vukosnd dz-2 ls fnukad 24-07-2015 dks ,d isVh tsch iSDM fMªfUdax okVj dz; fd;k FkkA ifjoknh vius vkWfQl dh fefVax ds fy;s tks iSDM fMªfUdax okVj vukosnd dz-2 ls dz; fd;k FkkA mDr okVj ds rhu cksryksa esa thfor dhMs+ esjs i{kdkj ds LVkWQ dks izkIr gq;sA ftldh f'kdk;r vukosnd dz-2 ds ikl fd;kA vukosnd dz-2 us fo'okl ugha fd;k rFkk rdZ fn;k fd cksry dh lhy [kqy pqdh gSA vkidk nkok vekU; gS] tcfd mDr rhu cksryksa esa ,d lhycan ikuh cksry vukosnd dz-2 dks fn[kk;k ftlesa thfor dzhM+k rSj jgk FkkA vukosnd dz-2 mDr cksry okil ugha fy;k rFkk /kedh Hkjs ygts dgk fd vkosnd dks tks djuk gS] tgkWa tkuk gS pysa tk;saA daiuh ij nkok dhft;s eSa dqN ugha dj ldrkA tcfd ,d fodzsrk gksus ds ukrs vukosnd dz-2 dk ;g nkf;Ro Fkk fd mDr nwf"kr ikuh ds ckWVy dk lSaiy ysdj uksfVl vukosnd dz-1 dks f'kdk;r djrs vkSj LoPN ikuh ds mlds okns vkSj foKkiu ds laca/k esa leLr Li"Vhdj.k ekaxrs tks fd vukosnd dz-2 }kjk ugha fd;k x;kA ifjoknh vukosnd dz-1 ds dLVej ds;j uEcj 099813111977 ij ckr dj muds mRikn dh f'kdk;r dh rFkk Li"Vhdj.k pkgk] ftl ij vukosnd dz-1 ds vf/kd`r deZpkjh us csgn cRrehth ls ckr djrs gq, dgk fd vukosnd dz-1 cgqr /kuh O;fDr gSA mudk dqN ugha fcxkM+ ldrs] ;fn pkgks rks dhMs+ okys nks pkj cksry vkSj fHktok nsrk gwa] tcfd fofHkUu 'kkldh; ekudksa ,oa funsZ'kksa ds vuqlkj vukosnd dz-1 iSDM fMªfUdax okVj ihus dk ikuh dk fodz; djrs gSA vukosnd dz-1 }kjk fufeZr iSDM fMªfUdax okVj LoLF; ds n`f"Vdks.k ls ykHkizn gSA vukosnd dz-1 }kjk fofHkUu 'kkldh; ekudksa ,oa funsZ'kksa ds foijhr xyr rF;ksa dk foKkiu dj mDr iSDM fMªfUdax okVj dk fodz; djrs gSaA vukosndx.k dk la;qDr mRrjnkf;Ro miHkksDrk ds izfr gS miHkksDrk dks LoPN ikuh gksus dk fo'okl fnykrs gq, djksMksa :i;s dk O;kikj fd;k tkrk gSA ifjoknh vius vf/koDrk ds ek/;e ls fof/kd // 4 // uksfVl fnukad 06-08-2015 dks iathd`r Mkd ls vukosndx.k dks izsf"kr dj lsok esa deh fd;s tkus gsrq Li"Vhdj.k ,oa vuqrks"k dh ekax fd;k x;k FkkA vukosnd }kjk O;olkf;d nqjkpj.k dj lsok esa deh fd;k x;k gSA vr% ifjoknh }kjk ;g ifjokn i= izLrqr dj ifjokn i= dh dafMdk 8 esa of.kZr vuqlkj vuqrks"k fnyk;s tkus dk fuosnu fd;k gSA 4- ifjoknh }kjk vius i{k leFkZu esa ftyk Qksje ds le{k ikuh [kjhnh dk fcy fnukad 24-07-2015 ewy] fof/kd uksfVl fnukad 06-08- 2015 lR;izfr] jlhn ¼Mkd½ fnukad 06-08-2015 ewy] vkfVZdy]¼ikuh ckWVy½] nLrkost izLrqr fd;k x;k gSA 5- vukosnd dz-1 dh vksj ls ftyk Qksje ds le{k tokcnkok izLrqr dj;g vfHkopu fd;k x;k gS fd ifjoknh ifjokn iSDM fMªfUdax okVj esa dhMs+ gksus dk dkj.k crkrs gq, izLrqr fd;k gSA tsch fMªfUdax okVj dh lhy can cksry izLrqr ugha fd;k gSA gj cksry ij cSp uEcj vkSj rkjh[k gksrh gS ftls ifjokn esa ugha n'kkZ;k gSA tsch dh izR;sd lhy can is;ty ckWVy ikjn'khZ gksrh gS ftls dhM+k ;k dksbZ Hkh pht ns[kus ds ckotwn [kksy ysus dk dksbZ dkj.k ifjokn esa ugha n'kkZ;k x;k gSA oSls Air Tight ckWVy esa dksbZ thfor dhM+k gks ugha ldrkA lacaf/kr 'kkldh; foHkkx esa dksbZ f'kdk;r ugha dh xbZ gS 'kkldh; ekudksa funsZ'kksa ds rgr iSDM ikuh fodz; ugha fd;s tkus ds laca/k esa dksbZ fo'ks"kK fjiksVZ izLrqr ugha dh xbZ gSA ifjokn rF;ksa o lk{; nLrkost ds fcuk izLrqr fd;k gSA ifjoknh us fof/kd lwpuk i= esa grizHk dj nsus okys 35]05]000@&¼iSrhl yk[k ikap gtkj :i;s½ dh vis{kk dh gS vukosndx.k ls 20]00]000@&¼chl yk[k :i;s½ fnyk;s tkus dk vuqjks/k fd;k gSA mlus L;kgh dh rkdr uked fdlh v[kckj dk laiknd gksus dk gokyk nsrs gq, vukosnd dks lwpuk i= izsf"kr fd;k Fkk] ;fn mlds }kjk dz;'kqnk iSDM fMªfUdax okVj dh 03 cksryksa esa thfor dhMs+ Fks rks mls mUgsa [kksyrs ds ctk, lSEiy lcwr // 5 // lfgr igyh f'kdk;r [kk| foHkkx dks djuh FkhA ftyk/;{k vkSj iqfyl v/kh{kd ls bldh f'kdk;r dj ldrk FkkA vukosnd dzekad 2 ls djuk crk;k gSA vukosnd dzekad 2 }kjk dksbZ dk;Zokgh ugha fd;s tkus ij Hkh mlus [kk| foHkkx ;k iz'kklu dks viuh f'kdk;r D;ksa ugha fd;s tkus ij Hkh mlus [kk| foHkkx ;k iz'kklu dks viuh f'kdk;r D;ksa ugha fd;s tkus ij Hkh mlus [kk| foHkkx ;k iz'kklu dks viuh f'kdk;r D;ksa ugha dh\ ifjoknh vukosnd dz-1 ds dLVej ds;j uEcj 09981311977 ij dksbZ f'kdk;r Qksu ugha fd;k gSA vukosnd dz-1 }kjk xq.koRrkfoghu ;k 'kkldh; ekudks ds foijhr iSDM fMªfUdax okVj dk fodz; ugha fd;k tkrkA vukosnd us dHkh dksbZ ekSf[kd f'kdk;r ugha dh gSA mls fdlh dhMs+ okyh ts-ch- dh iSDM fMªfUdax okVj ckWVy ugha fn[kkbZ gSA vukosnd ls ifjoknh dHkh ugha feyk gSA ifjoknh dksbZ okn O;; izkIr djus dk vf/kdkjh ugha gSA vr% ifjoknh dk ifjokn fujLr fd;k tkosA 6- vukosnd dz-1 dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k Jh txiky flag [kuwtk] izksijkbVj@Hkkxhnkj [kkylk cszostsl dk 'kiFk i= fnukafdr 20-04-2016 dk izLrqr fd;k x;k gSA 7- vukosnd dz-2 dh vksj ls ftyk Qksje ds le{k tokcnkok izLrqr dj ;g vfHkopu fd;k x;k gS fd ifjoknh us vukosnd ls fnukad 24-07-2015 dks ,d isVh iSDM fMªfUdax okVj dz; ugha fd;k FkkA ifjoknh us vius vkWfQl LVkWQ dh ehfVax ds fy;s tks iSDM fMªfUdax okVj vukosnd ls dz; fd;k FkkA ehfVax ds nkSjku ikuh ihrs le; mDr iSDM fMªfUdax okVj ds rhu cksryksa esa thfor dhMs+ izkIr ugha gq, gSaA rhu cksryksa esa ,d lhycan ikuh cksry fn[kk;k mlesa thfor dhM+k ugha rSj jgk FkkA /kedh Hkjs ygts esa ;g ugha dgk x;k gS fd tgkW tkuk gks tk;s ugha dgk FkkA ,d fodzsrk gksus ds ukrs vukosnd dz-2 dk ;g nkf;Ro Fkk fd mDr nwf"kr ikuh cksry dk lSaiy ysdj vukosnd dz-1 dk // 6 // f'kdk;r djrs gq, LoPN ikuh ds mlds ok;ns vkSj foKkiu ds laca/k esa leLr Li"Vhdj.k ekaxrs tks fd vukosnd dz-2 }kjk ugha fd;k x;kA ifjoknh us vukosnd dz-1 ds dLVej ds;j uacj 09981311977 ij ckr dj mlds mRikn dh f'kdk;r ij crkdj muds f'kdk;r dh rFkk Li"Vhdj.k ugha pkgk gSA vukosnd dz-1 ds vf/kd`r deZpkjh us vukosnd dz-1 cgqr /kuh O;fDr gS vkSj ifjoknh dqN fcxkM+ ugha ldrk ;g ugha cksyk FkkA vukosnd dz-1 ds vf/kd`r deZpkjh us csgn cRrehth ls ckr djrs gq, dgk fd vukosnd dz-1 cgqr /kuh O;fDr gSA mudk dqN ugha fcxkM+ ldrk] ;fn pkgks rks dhM+s okys nks pkj cksry vkSj fHktok nsrk gwa ugha cksyk gSA tcfd fofHkUu 'kkldh; ekudksa ,oa funsZ'kksa ds vuqlkj vukosnd dz-1 iSDM fMªfUdax okVu ihus dk ikuh dk fodz; djrs gSA vukosnd dz-1 }kjk fufeZr iSDM fMªfUdax okVj LoLF; ds n`f"Vdks.k ls ykHkizn gSA vukosnd dz-1 }kjk fofHkUu 'kkldh; ekudksa ,oa funsZ'kksa ds foijhr xyr rF;ksa dk foKkiu dj mDr iSDM fMªfUdax okVj dk fodz; ugha djrs gSA vukosnd dz-2 vukosnd dz-1 dk lkFk ugha fn;k gSA vukosndx.k dk la;qDr mRrjnkf;Ro miHkksDrk ds izfr gS ftldk vkids }kjk fo'okl vkSj LokLF; ds lkFk f[kyokM+ ugha fd;k x;k gSA miHkksDrk dks LoPN ikuh gksus dk fo'okl fnykrs gq, djksM+ksa :i;s dk O;kikj ugha fd;k tkrk gSA ifjoknh vius vf/koDrk ds ek/;e ls fof/kd uksfVl fnukad 06-05-2015 dks iathd`r Mkd ls vukosndx.k dks izsf"kr dj lsok esa deh fd;s tkus gsrq Li"Vhdj.k ,oa vuqrks"k dh ekax fd;k x;k FkkA ifjoknh 15]00]000@&¼ianzg yk[k :i;s½ izkIr djus dk vf/kdkjh ugha gSA lhycan cksry esa thfor dhMs+ dk feyuk oSKkfud vk/kkjksa ij laHko ugha gSA vukosnd dz-1 vius ekdkZ o cksry ij cSp uEcj dk vadu fd;k tkrk gSA ftldk fooj.k izLrqr ifjokn izdj.k esa nf'kZr ugha fd;s tkus ds dkj.k vkosnu iks"k.kh; ugha gSA ifjoknh vukosnd dz-2 ls dksbZ jkf'k ikus dk vf/kdkjh ugha gSA vr% ifjoknh dk ifjokn fujLr fd;k tkosA // 7 // 8- vukosnd dz-2 dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k Lo;a dk 'kiFk i= fnukafdr 23-08-2016 dk izLrqr fd;k x;k gSA 9- ftyk Qksje us mHk;i{kksa dh vksj ls izLrqr nLrkosth lk{;ksa ,oa 'kiFki=ksa ds ifj'khyu ds i'pkr~ ifjoknh dk ifjokn] ;g fu"d"kZ fudkyrs gq, fd vukosndx.k dk d`R; ifjoknh ds izfr ?kksj O;olkf;d dnkpj.k ,oa lsok esa deh dh Js.kh esa vkrk gSA Lohdkj djrs gq, mijksDr dafMdk&1 esa of.kZr vuqlkj vuqrks"k iznku fd;k x;k gS] ftlds fo:) ;g vihy gSA 10- ifjoknh dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh eukst dqekj flUgk dk rdZ gS fd ifjoknh us fnukad 24-07-2015 dks ,d isVh tsch iSDM fMªfUdax okVj vukosnd dz-2 ls dz; fd;k FkkA mDr okVj ds rhu cksryksa esa thfor dhMs+ izkIr gq;s] ftldh f'kdk;r vukosnd dz-2 ds ikl djus ij vukosnd dz-2 }kjk vfHkdfFkr cksry okil ugha fy;k x;k] cfYd dgk x;k fd tks djuk gS djks] tgkWa tkuk gS pysa tk;sa daiuh ij nkok dhft;s eSa dqN ugha dj ldrkA rFkk vukosnd dz-2 us vius nkf;Roks dk ikyu ugha fd;kA vukosnd dz-1 ds dLVej ds;j uEcj ij f'kdk;r f'kdk;r fd;s tkus ij vukosnd dz-1 }kjk /kedk;k x;k rFkk ;g dgk x;k fd vukosnd dz-1 ,d /kuh O;fDr gS vkSj f'kdk;rdrkZ mldk dqN fcxkM+ ugha ldrkA vukosndx.k dk ;g nkf;Ro Fkk fd os 'kkldh; ekudks funsZ'kkssa ,oa Lo;a ds }kjk fd;s x;s LoPN ihus ds ikuh ds foKkiuksa ds rgr LoPN ikuh dk fodz; djrs lkFk gh daiuh ds dLVej ds;j esa f'kdk;r ntZ dj mDr f'kdk;r dk fuokj.k djrs] ijarq vukosndx.k }kjk vius nkf;Roksa dk fuoZgu ugha fd;k x;k gSA vf/koDrk us ftyk Qksje ds vkns'k dks U;k;ksfpr vkns'k // 8 // fu:fir djrs gq, mls ;Fkkor cuk, j[kus ,oa vukosndx.k dh vihy fujLr fd;s tkus dk fuosnu fd;k gSA 11- vukosnd dz-1 dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh ds-ds-oekZ dk rdZ gS fd ftyk Qksje us iz;ksx'kkyk dh vfo'oluh; tkWp fjiksVZ fnukad 28-07-2017 dks voS/kkfud rjhds ls vkgwr dj mlds vk/kkj ij vukosnd dz-1 ds fo:) vkyksP; vkns'k ikfjr fd;k gS tks fLFkj j[ks tkus ;ksX; ugha gSA ifjoknh }kjk ifjokn vukosnd dz-1 dh QSDVªh dh mRikn tsch iSDM fMªafdax okVj ckWVy ds dhM+k ;qDr gksus ds laca/k esa izLrqr fd;k x;k gS fdarq fof/kd Lrj ij fopkj.k esa 'kq: ls vkf[kjh rd vuqjks/kksa vkSj vkosnu ds ckotwn vukosnd dz-1 dks ifjokn esa iz'uxr ikuh dh dfFkr nks"k;qDr cksrys ugha fn[kkbZ xbZ gSA ftyk Qksje ds vkns'k i=dks ls ;g iz'u LokHkkfod :i ls mRiUu gksrk gS fd fnukad 12-07-2017 rd mDr dfFkr ikuh dh ckVy ftyk Qksje ds le{k izLrqr dh xbZ Fkh ;k ugha\ vkSj ;fn mls is'k fd;k tk pqdk Fkk rks og fcuk fdlh lhy flDdk ;k lhy flDdk lfgr] lqjf{kr ;k vlqjf{kr fdl rjg j[kh xbZ Fkh\ fdlh Hkh eky ls lacaf/kr ifjokn esa ifjfLFkfr;ka lansgksa dks mRiUu djrh gS ftudk fujkdj.k ugha fd;k tkuk fof/k dh vogsyuk gS vukosnd dz-1 ds vkosnu i= varxZr /kkjk 13¼x½ miHkksDrk laj{k.k vf/kfu;e ds varxZr vkifRr;ksa dk fujkd.k ftyk Qksje }kjk ugha fd;k x;k gSA vukosnd dz-1 }kjk mRikfnr ^^tsch dh iSDM fMªfdax okVj ckVy** fofo/k ijh{k.kksa@tkap mijkar fcdzh gsrq cktkj esa Hkstk tkrk gS ;fn mlds mRikn esa deh gksrh ;k mldk mRikn vekU; Lrj dk gksrk rks bldh tkudkjh tkWp ,oa ijh{k.k ds nkSjku iwoZ esa gh gks tkrh gSA tsch fMªfdax okVj dk ykbZlsal izfro"kZ Hkkjrh; ekud Lrjksa }kjk uohuhd`r fd;k x;k gSA ftyk Qksje }kjk U;kf;d efLr"d dk bLrseky fd;s fcuk vR;f/kd vkdfLed rjhds ls vukosnd dz-1 ds laca/k esa iSDM fMªfdax okVj ckVy dks vekud Lrj dk ekurs gq, vkns'k ikfjr fd;k x;k gS tks fd fLFkj j[ks tkus ;ksX; ugha gSA vf/koDrk us mijksDr // 9 // vk/kkj ij vukosnd dz-1 dh vihy Lohdkj fd;s tkus ,oa ftyk Qksje dk vkns'k dks vikLr fd;s tkus dk fuosnu fd;k gSA 12- vukosnd dz-2 dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh Js;kadj uanh dk rdZ gS fd ftyk Qksje dk vkns'k fof/k fo:) fof/k ds fl)karks ds foijhr rFkk vlko/kkuh ls ikfjr vkns'k gksus ds dkj.k fujLruh; gSA ftyk Qksje us izdj.k esa izLrqr nLrkostksa ,oa rF;ksa dk lE;d foospuk fd;s fcuk vkns'k ikfjr fd;k gSA ftyk Qksje dks ;g ns[kuk Fkk fd can ckVy esa thfor dhMs+ ugha fey ldrk gSA vukosnd dz-2 lhYM ,oa iSDM okVj ckVy dk QqVdj fodzsrk gS rFkk mDr okVj ckVy dk fuekZrk ugha gSA ftyk Qksje us vfHkdfFkr ckVy ds laca/k esa leqfpr iz;ksx'kkyk ds fjiksVZ eaxkdj ifjoknh ds fy, lk{; laxzg.k dk dk;Z fd;k gS tks fd dksVZ ds fy, vuqKs; gSA ftyk Qksje us vukosndx.k dks fcuk muds lsok laca/kh =qfV dks n'kkZ;s vuqrks"k nsus dk vkns'k fn;k gS og fof/kiw.kZ ugha gSA vukosnd dz-1 us ifjoknh dks okVj ckVy dk dkVwZu fodz; fd;k gSa vr% mls bldh tkudkjh ugha gS fd okVj ckVy esa D;k =qfV fo|eku FkhA vfHkdfFkr ckVy esa cSp uacj mRiknu dh frfFk lqLi"V ugha Fkk ftldh iqf"V jkT; iz;ksx'kkyk us fd;k gS ftlls ;g nf'kZr gksrk gS fd vukosnd dz-1 us oS/kkfud fu;e ,oa 'krksZ dk ikyu u dj xaHkhj =qfV dkfjr fd;k gSA ?kVuk ls gh ;g Li"V gS fd fookn ifjoknh ,oa vukosnd dz-1 ds e/; esa gSA vukosnd dz-2 dks vLi"V ,oa voS/kkfud dkj.k ls i{kdkj cuk;k x;k gSA vf/koDrk us mijksDr vk/kkj ij vukosnd dz-2 dh vihy Lohdkj fd;s tkus ,oa ftyk Qksje dk vkns'k vikLr fd;s tkus dk fuosnu fd;k gSA 13- geus ifjoknh ,oa vukosndx.k ds vf/koDrk dk rdZ Jo.k fd;k rFkk ftyk Qksje ds vfHkys[k ,oa vkyksP; vkns'k dk Hkh ifj'khyu fd;kA // 10 // 14- izLrqr izdj.k ds lexz ifj'khyu ds i'pkr~ ;g iz'u mn~Hkwr gksrk gS fd D;k vukosndx.k }kjk ifjoknh dks vlqjf{kr okVj ckVy dk fodz; dj lsok esa deh dk d`R; dkfjr fd;k x;k gS\ D;k ifjoknh okafNr vuqrks"k izkIr djus dk vf/kdkjh gS\ ;fn vf/kdkjh gS rks fdl lhek rd vuqrks"k izkIr djus dk vf/kdkjh gS\ fujkdj.k fuEukuqlkj fd;k tk jgk gSA 15- vukosnd dz-1 us vius cpko esa ckj&ckj ;g dFku fd;k gS fd mls vfHkdfFkr iSDM fMªfdazx okVj ckVy fn[kk;k ugha x;k gS rFkk xqipqi rjhds ls ckVy tkWp gsrq jk;iqj Hkstk x;k gS lkFk gh mlds vkosnu i= varxZr 13¼x½ miHkksDrk laj{k.k vf/kfu;e ds vkifRr;ksa dk fujkdj.k ugha fd;k x;k gSA mijksDr laca/k esa geus izdj.k esa izLrqr nLrkostksa ,oa ftyk Qksje ds vkns'k i=dks dk ifj'khyu fd;k gSA ifjoknh us vius ifjokn i= ds lkFk gh jlhn ,oa nLrkostksa ds lfgr iSDM fMªfdUx okVj ckVy dh ckVy ftlesa dhM+k ik;k x;k izLrqr fd;k gSA izdj.k esa ifjoknh }kjk vkosnu i= fnukad 22-09-2016 rFkk vukosnd dz-1 dk vkosnu i= fnukad 19-10-2016 dk fujkdj.k fnukad 25-01-2017 dks fd;k x;k gSA ftyk Qksje us vkns'k i=d fnukad 25-01- 2017 dk lqlaxr Hkkx ;gkW m)r dj jgs gSa%& ^^ izdj.k varxZr /kkjk 12 miHkksDrk laj{k.k vf/kfu;e 1986 ds rgr ifjokn fd;k x;k gS ftlesa /kkjk 13 ifjokn ds xzg.k djus ij izfdz;k crkbZ xbZ gSA ftlesa 13 ¼x½ eky ds =qfV dk vfHkopu gksus ij leqfpr iz;ksx'kkyk ls Qksje ds ek/;e ls Hkstdj fjiksVZ izkIr djus ckcr~ mica/k gSA ifjoknh }kjk mDr mica/k ds rgr vkosnu fd;k x;k gksuk izdV gSA mDr foHksn ls mDr U;k; U;k;n`"Vkar esa vfHkfu.khZr vuqlkj izdj.k esa vukosndx.k dks ykHk izkIr ugha gksuk ge ikrs gSaA ifjoknh ds rF;ksa ls vukosnd dz-2 ls fnukad 24-07-2015 dks dz; fd;s ,d isVh iSDM fMªfdax okVj esa ckVy esa thfor dhM+k izkIr gksuk vukosnd dzekad 1 }kjk fufeZr gksuk O;Dr dj miHkksDrk ifjokn fnukad 03-11-2015 dks lhycan ikuh ckVy lfgr izLrqr // 11 // fd;k gSA vkosnu izLrqr dj leqfpr iz;ksx'kkyk esa ijh{k.k djkus dh izkFkZuk fd;k gSA vkosnu fu;ekuqlkj izLrqr gksus ls ge Lohdkj djrs gSA izLrqr lhy can ikuh ckVy dks iz;ksx'kkyk ijh{k.k gsrq bl Qksje lhy eqnzk ls lhycan dj ijh{k.k fjiksVZ gsrq leqfpr iz;ksx'kkyk dks Hkstk tkosA** mDr frfFk dks ifjoknh dh vksj ls muds vf/koDrk vk'kh"k mik/;k; vukosnd dz-1 ds vf/koDrk Mh-ds- tk;loky rFkk vukosnd dz- 2 ds vf/koDrk vkj-ds-esgj dksVZ esa mifLFkr Fks vr% mijksDrkuqlkj vukosnd dz-1 dk cpko dk rdZ fd ckVy fn[kk;k ugha x;k] xqipqi rjhds ls tkWp gsrq Hkstk x;k rFkk /kkjk 13¼x½ ds vkifRr;ksa dk fujkdj.k ugha fd;k x;k Lohdkj ;ksX; ugha gS vr% vLohdkj fd;k tkrk gSA 16- ifjoknh us vius ifjokn i= esa vfHkopu fd;k gS fd ts-ch-iSDM fMªafdax okVj ckVy vukosnd dz-2 ls dz; fd;k gS ftldk fuekZrk vukosnd dz-1 fo:) i{kdkj gSA ifjoknh us vius mijksDr dFku ds leFkZu esa Lo;a dk 'kiFk i= ds lkFk vukosndx.k dks izsf"kr uksfVl rFkk fcy izLrqr fd;k gSA vukosnd dz-2 us dgha Hkh ;g dFku ugha fd;k gS fd mlus vfHkdfFkr ts-ch- fMªafdax okVj dks ifjoknh dks fodz; ugha fd;k gSA lkFk gh vihy ds vk/kkj dh dafMdk ¼IX½ esa ,d dkVwZu okVj ckVy fodz; djus dk dFku fd;k gS rFkk dafMdk ¼X½ esa vukosnd dz-1 ij ;g nks"kkjksi.k dj fd mlds }kjk vfHkdfFkr okVj ckVy esa Li"V cSp ua- rFkk fuekZ.k frfFk u fy[kdj oS/kkfud fu;e ,o 'krksZ dk ikyu ugha fd;k x;k gS]ifjoknh }kjk dz; fd;s x;s okVj ckVy dk fuekZrk fl) fd;k gS A vr% mijksDr foospuk ds vk/kkj ij ;g Li"V izekf.kr gksrk gS fd ifjoknh }kjk fcy fnukad 24-07-2015 dks vfHkdfFkr okVj ckVy vukosnd dz-2 ls dz; fd;k x;k gS rFkk mDr tsch iSDM fMªfdax okVj ckVy dk fuekZrk vukosnd dz-1 gSA // 12 // 17- izdj.k esa vc gesa ;g ns[kuk gS fd D;k vukosndx.k }kjk fofdzr ^^tsch iSDM fMªfdax okVj ckVy vlqjf{kr gS rFkk ftls fodz; dj vukosndx.k }kjk lsok esa deh dk d`R; dkfjr fd;k x;k gSA ifjoknh us vius ifjoknh i= ds dafMdk 3 esa fuEukuqlkj vfHkopu fd;k gS%& ^^3-- f'kdk;rdrkZ us vius vkWfQl dh fefVax ds fy;s tks iSDM fMªUdax okVj vki vukosnd dz-2 ls dz; fd;k Fkk fefVax ds nkSjku ikuh ihrs le; mDr iSDM fMªfUdx okWVj ds rhu cksryksa esa thfor dhMs+ esjs i{kdkj ds LVkWQ dks izkIr gq;sA mDrk'k; dh f'kdk;r vukosnd dz-2 ds ikl fd;k x;k ftl ij vukosnd dz- 2 us bl ij fo'okl ugha fd;k rFkk rdZ fn;k fd pwafd cksry dh lhy [kqy pqdh vr% vkidk nkok vekU; gS] tcfd mDr rhu cksryksa eas ,d lhycan ikuh cksry Hkh vki vukosnd dz-2 dks fn[kk;k x;k ftlesa thfor dhM+k rSj jgk FkkA mlds ckotwn Hkh vukosnd dz-2 us mDr cksry ugha fy;k rFk /kedh Hkjs ygts dgk fd f'kdk;rdrkZ dks tks djuk gS] tgkW tkuk gS pysa tk;saA dEiuh ij nkok dhft;s eSa dqN ugha dj ldrkA tcfd ,d fodzsrk gksus ds ukrs vukosnd dz-2 dk ;g nkf;Ro Fkk fd mDr nwf"kr ikuh ds ckWVy dk lSaiy ysdj uksfVlh dz-1 dks f'kdk;r djrs vkSj LoPN ikuh ds mlds okns vkSj foKkiu ds laca/k esa leLr Li"Vdj.k ekaxrs tks fd vukosnd dz-2 }kjk ugha fd;k x;kA** ifjoknh us vius mijksDr dFku ds leFkZu esa ftyk Qksje ds le{k fuEu nLrkost is'k fd;k gS%& 1- ikuh [kjhnh dk fcy 2- fof/kd uksfVl 3- jlhn 4- vkfVZdy ikuh ckWVy ftlesa dhM+k ik;k x;kA 18- vukosnd dz-1 us vius cpko esa eq[;r% ;g dFku fd;k gS fd ,;j VkbZV ckVy esa dksbZ thfor dhM+k ugha gks ldrk] lhy can cksry izLrqr ugha fd;k x;k gS dksbZ fo'ks"kK fjiksVZ ugha gS ijarq vius mijksDr dFku ds leFkZu esa dksbZ Hkh nLrkost izLrqr ugha fd;k gSA vLrq izdj.k esa izLrqr nLrkostksa ,oa fo'ks"kK fjiksVZ ds vk/kkj ij vukosnd dz-1 dk dFku Lohdkj fd;s tkus ;ksX; ugha gSA vukosnd dz-2 us vius cpko esa // 13 // eq[;r% ;g dFku fd;k gS fd ifjoknh }kjk ftl izdkj ds dFkuksa dks vfHkO;Dr fd;k x;k gS os lHkh diksy dfYir gksus rFkk ek= Hk;knksgu djus dh fn'kk esa dk;Zokgh ek= gksus ls ifjokn iks"k.kh; ugha gSA ifjoknh us vkosnu izLrqrh iwoZ ftl izdkj fof/kd lwpuk dk gokyk fn;k x;k gS og bl vukosnd dks izkIr ugha gqvk gSA vr,o lwpuk dk dFku Hkh cukoVh gSA vukosnd dz-2 us vius mijksDr dFku ds leFkZu esa dksbZ Hkh nLrkost izLrqr ugha fd;k gS tcfd ifjoknh }kjk vukosnd dz-2 dks izsf"kr dkuwuh uksfVl rFkk Mkd jlhn izLrqr fd;k x;k gS ftlls izekf.kr gksrk gS fd ifjoknh }kjk vukosnd dz-2 dks fof/kd uksfVl izsf"kr dh xbZ gSA 19- ftyk Qksje us vkns'k i=d fnukad 25-01-2017 ds rkjrE; esa fnukad 12-07-2017 dks izdj.k esa izLrqr is; inkFkZ dks jk;iqj [kk| ,oa vkS"kf/k iz'kklu dkyhckM+h jk;iqj dks izsf"kr fd;k x;k gS ftldh fjiksVZ ds laca/k esa ftyk Qksje ds vkns'k i=d fnukad 12-09-2017 esa fuEukuqlkj vfHkysf[kr gS%& ^^jkT; [kk| ,oa vkS"kf/k iz;ksx'kkyk dkyhckM+h jk;iqj dk fjiksVZ fnukad 01-08-2017 dks LihM iksLV ds ek/;e ls izkIr gqvk gSA** rnkuqlkj fnukad 28-07-2017 dk ^^fo"kys"k.k fjiksVZ ;gkW vfHker m)r fd;k tk jgk gS%& REPORT OF ANALYSIS (NON FSSA) Report No. FTL/AKS/7/2017/17717-A D.No. AKS/871 Date:28/07/2017 To, Respected Shri M.D. Jagdalla, President, Jila Upbhokta Vivad Pratitoshan Forum, Raigarh(C.G.)
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With reference to your sample No. Nil received on dated 17.07.2017 of Sealed band Pani Bottle vide your memo/Application // 14 // No. dzekad/166/ft-m-Qks-/2017 jk;x<+ dated 13-07-2017 the result of analysis is as follows:-
(i) Sample Description Sealed & intact PET bottle, bearing printed label.
(ii) Physical Appearance Colourless liquid in appearance.
(iii) Label: JAYBEE Packaged Drinking Water, Net Qty. 1 Ltr, Batch No. & Mfg. Date-Not readable, Best before within six months from the date of manufacture, Packed & Processed by-khalsa Beverages(India), Plot No. 104-105, Sector-B, Industrial Area, Sirgitti, Bilaspur(C.G.), FSSAI Lic No.-Not given, IS: 14543 CM/L-3108338.
(iv) Regulation No.:-2.10.8(Packaged Dringking Water) SI.No. Quality Characteristics Result Normal Value
1. Taste/Odour Agreeable Agreeable
2. pH 7.07 6.5-8.5
3. Total Dissolved Solids 160 mg/litre Max. 500 mg/litre
4. Alkalinity(as HCO3) 32.0 mg/litre Max.200 mg/Litre
5. Test for Mineral Oil Negative Negative
6. Added Synthetic Colour Absent Absent
7. Extraneous matter 03 Nos. dead Shall be Absent inseets are present.
Report(Sample wise):- The sample is "Unsafe" vide section- 3(1)(zz)(ix) & also "Misbranded" vide section-3(1)(zf)(c)(i) as per standards/provision laid down under the Food Safety & Standard Act, 2006, Regulation and Rules, 2011 in respect of the above tests performed. Signed this 28th day of July 2017 AKHILESH K. SHRIVASTAVA Food Analyst State Food Testing Laboratory Food & Drugs Administration Kalibadi, Raipur(C.G.) mijksDr fjiksVZ vf[kys'k ds- JhokLro [kk| fo"kys"kd LVsV QwM VsfLVax yscksjsVksjh QwM ,oa MªXl ,MfefuLVsª'ku dkyhckM+h jk;iqj¼N-x-½ }kjk tkjh fd;k x;k gS mDr fjiksVZ ds ifj'khyu ls ;g Li"V izekf.kr gksrk gS fd%& ¼1½ fo"kys"k.k] ts-ch- iSdsTM fMªfdax okVj ftldk fd fuekZrk vukosnd dz-1 gS fd;k x;k gSA rFkk ckVy lhYM gSA // 15 // ¼2½ Extraneous matter ds fjtYV esa 03 Nos dead inseets are present n'kkZ;k x;k gSA ¼3½ lsEiy dks Unsafe nf'kZr fd;k gSA ¼4½ Misbranded Hkh mYysf[kr gSA 20- mijksDr fjiksVZ ,d fo'ks"kK fjiksVZ gS ftl ij vfo'okl fd;s tkus dk ge dksbZ vk/kkj ugha ikrs gSaA mijksDrkuqlkj ;g fl) gksrk gS fd vukosndx.k }kjk ifjoknh dks Unsafe okVj ckVy fodz; dj lsok esa deh dk d`R; dkfjr fd;k tkuk izekf.kr gksrk gSA ftyk Qksje us vius vkns'k dh dafMdk 6 ls 16 esa mfpr gh fu"d"kZ fudky dj vknsf'kr fd;k gSA vukosndx.k }kjk nwf"kr ikuh fodz; dj LokLF; ds fy, ladV iSnk fd;k x;k gS rFkk ifjoknh }kjk vukosndx.k dks uksfVl fn, tkus ds ckn Hkh leqfpr dk;Zokgh ugha dh xbZ gS ftlls ifjoknh dks fuf'pr gh ekufld {kfr igqaph gksxh ftlds fy;s ftyk Qksje us :-
1]00]000@&¼,d yk[k :i;s½ gsrq vknsf'kr fd;k gS og gekjs erkuqlkj U;k;ksfpr vkns'k gSA ftyk Qksje us ifjoknh dks :-2]000@&¼nks gtkj :i;s½ okn O;; gsrq vknsf'kr fd;k gS og Hkh gekjs erkuqlkj mfpr vkns'k gSA bl fLFkfr esa vukosnd dz-1 ,oa vukosnd dz-2 dh vihy lkjghu gksus ls fujLr fd;s tkus ;ksX; gSA 21- vr% vukosnd dz-1 dh vihy dz- FA/17/930 ,oa vukosnd dz-2 dh vihy dz- FA/17/981 lkjghu gksus ls fujLr dh tkrh gSA ftyk Qksje }kjk ikfjr vkyksP; vkns'k fnukad 23-11-2017 dh iqf"V dh tkrh gSA izdj.k dh ifjfLFkfr dks ns[krs gq, bl vihy dk O;; i{kdkj viuk&viuk ogu djsaxsA ¼U;k;ewfrZ vkj-,l-'kekZ½ ¼Mh- ds- iksn~nkj½ ¼ujsUnz xqIrk½ ¼Jherh :fp xks;y½ v/;{k lnL; lnL; lnL;k 06@07@2018 06@07@2018 06@07@2018 06@07@2018