State Consumer Disputes Redressal Commission
Smt.Sanjana Agrawal vs Sunita Developers on 26 September, 2018
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miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad% FA/2018/552 lafLFkr fnukad: 02.07.2018 Jherh latuk vxzoky /k- i- Jh ch- Mh- vxzoky] mez&42 o"kZ] fuoklh&dknEcjh uxj] ';ke eafnj ds ikl] /ke/kk jksM] nqxZ] ftyk nqxZ ¼N-x-½ ----------vihykfFkZuh@ifjokfnuh-
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vihy dzeakd&FA/2018/552 ifjokfnuh Jherh latuk vxzoky ,oa vihy dzekad&FA/2018/609 vukosnd lquhtk MsOgyilZ }kjk Mk;jsDVj jkds'k xqIrk us /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] jk;iqj ¼N-x-½ ¼ftls vkxs laf{kIr esa ^^ftyk Qksje** lacksf/kr fd;k tk,xk½ ds ifjokn izdj.k dzekad&275@2016 Jherh latuk vxzoky fo:} lquhrk MsOgyilZ }kjk Mk;jsDVj jkds'k xqIrk esa ikfjr vkns'k fnukad&14 ebZ 2018 ftlds }kjk ifjokfnuh ds ifjokn dks vkaf'kd :Ik ls Lohdkj djrs gq, ;g vknsf'kr fd;k x;k gS fd vkns'k fnukad ls nks ekg dh vof/k ds Hkhrj%& v- vukosnd] ifjokfnuh dks mDr iz'uk/khu ¶ySV dzekad&401 dk dCtk czks'kj ,oa bdjkjukek ds vuqlkj ifjokfnuh }kjk ifjokn esa of.kZr viw.kZ dk;Z ¶ySV] njokts] fctyh fQfVax] f[kM+fd;ksa dk dke] ihvksih rFkk dejksa dk oqMu ¶yksfjax dks iw.kZ dj fof/kor~ dCtk iznku djsxkA vukosnd }kjk ifjokfnuh dks mDr iz'uk/khu ¶ySV dzeakd&401 dk mijksDrkuqlkj fof/kor~ dCtk nks ekg ds Hkhrj iznku u djus dh fLFkfr esa ifjokfnuh }kjk vukosnd dks Hkqxrku dh xbZ laiw.kZ jkf'k&60]75]729@&¼lkB yk[k ipgRrj gtkj lkr lkS murhl :Ik;s½ ij 12 izfr'kr okf"kZd dh nj ls C;kt ns; gksxkA c- vukosnd] ifjokfnuh dks ¶ySV ds ,ot esa ifjokfnuh }kjk vfrfjDr Hkqxrku dh xbZ jkf'k&3]00]000@&¼rhu yk[k :Ik;s½ okil iznku djsxkA // 3 // l- vukosnd] ifjokfnuh dks mijksDr d`R; ds dkj.k gqbZ ekufld d"V ds fy, 15]000@&¼iUnzg gtk :Ik;s½ vnk djsxkA n- vukosnd] ifjokfnuh dks vf/koDrk 'kqYd rFkk okn O;; ds :Ik esa 2]000@&¼nks gtkj :Ik;s½ Hkh vnk djsxkA** ls nqf[kr gksdj izLrqr fd;k gSA 02- pwafd vihy dzekad&FA/2018/552 ,oa vihy dzekad&FA/2018/609 ,d gh vkns'k fnukad&14 ebZ 2018 ls mn~Hkwr gq, gSa] vr% lqfo/kk ,oa lqxerk dh n`f"V ls i{kdkjksa dks vkxs vkns'k esa mudh ekSfyd izkfLFkfr ls lacksf/kr fd;k tkosxk ,oa nksuksa gh vihy esa lkekU; fof/kd iz'u vUrZfufgr gS] vr% nksuksa vihyksa dk fujkdj.k bl ,d gh vkns'k ds }kjk fd;k tk jgk gSA vkns'k dh ewy izfr vihy dzekad&FA/2016/552 esa layXu dh tkos ,oa vkns'k dh izfr vihy dzekd&FA/2018/609 esa layXu dh tkosA 03-- ifjokfnuh dk ifjokn ftyk Qksje ds le{k laf{kr esa bl izdkj jgk gS fd vukosnd vius xzke ykHkkaMh] jk;iqj fLFkr Hkwfe esa lquhrk ikdZ Qsl&1 ds uke ls cgqeaftyk vkoklh; ,oa xSj vkoklh; bZekjr dk fuekZ.k crkSj fcYMj dh gSfl;r ls fd;k tkuk izLrkfor fd;k x;k Fkk vkSj czks'kj Hkh tkjh fd;k x;k Fkk ftlesa fufeZr gksus okys vkoklh; ifjlj esa dkSu&dkSu lh lqfo/kk,a miyC/k gksaxh] ;g Hkh crk;k x;k FkkA vukosnd us fnlacj 2014 esa ifjlj dk fuekZ.k iw.kZ dj ¶ySV~l dk vkf/kiR; iznku fd;s tkus dk opu fn;k Fkk vkSj ¶ySV dk dqy ewY;
// 4 // 57]75]329@&¼larkou yk[k ipgRrj gtkj rhu lkS murhl :Ik;s½ crk;k FkkA vukosnd }kjk nh xbZ tkudkjh ,oa vk'oklu rFkk czks'kj dks ns[kdj ifjokfnuh us fnukad&21-06-2013 dks 6]00]000@&¼N% yk[k :Ik;s½ cqfdax jkf'k tek dj ¶ySV dzekad&401 prqFkZ ry dks cqd djk;k Fkk vkSj ftlds laca/k esa ,d bdjkjukek ifjokfnuh ,oa vukosnd ds e/; fnukad&25-06-2014 dks fu"ikfnr fd;k x;k FkkA bdjkjukek esa mYysf[kr 'krksZa ds vuqlkj mDr ¶ySV dk dqy ewY;&57]75]329@&¼larkou yk[k ipgRrj gtkj rhu lkS murhl :Ik;s½ ifjokfnuh }kjk vukosnd dks Hkqxrku fd;k tkdj fnukad&24-09-2015 dks fodz;&i= dh fy[kk&i<+h ,oa jftLVªh ifjokfnuh ds i{k esa djk nh xbZA ifjokfnuh us vukosnd dks ns; fodz; ewY; dh jkf'k ls 3]00]000@&¼rhu yk[k :Ik;s½ vf/kd Hkqxrku dj fn;k gS ftldh ekax ifjokfnuh }kjk vukosnd ls dh xbZ fdUrq mDr jkf'k ifjokfnuh dks okil iznku ugha fd;k x;kA ifjokfnuh us cqfdax fnukad ls jftLVªh fnukad rd dqy&57]75]329@&¼larkou yk[k ipgRrj gtkj rhu lkS murhl :Ik;s½ fodz; ewY; dh jkf'k ds isVs ds vykok 3]00]000@&¼rhu yk[k :Ik;s½ vf/kd vukosnd dks iznku dj nh xbZ ftldh jlhn vukosnd }kjk tkjh dh xbZ gSA bl izdkj ifjokfnuh us ¶ySV dh dher ls T;knk jkf'k tek dj nh Fkh mlds ckn Hkh vukosnd us vkt fnukad rd uk rks lquhrk ikdZ Qsl&1 vkoklh; ifjlj dk fuekZ.k iw.kZ fd;k gS vkSj uk gh fodz;&i= dh fy[kk&i<+h ,oa jftLVªh ds mijkar Hkh ¶ySV dk vkf/kiR; gh iznku fd;k x;k gS rFkk vukosnd }kjk lquhrk ikdZ Qsl&1 esa vkt fnukad rd Dyc gkÅl dk // 5 // fuekZ.k iw.kZ ugha fd;k gS vkSj uk gh xkMZu] ikfdZax] ikuh vkfn dh dksbZ O;oLFkk dh xbZ gSA vukosnd us ifjokfnuh ds lkFk yxkrkj /kks[kk/kM+h fd;k gS rFkk fiNys 01 o"kZ ls vf/kd le; ls ifjokfnuh dks dsoy vk'oklu ns jgk gSA ifjokfnuh laiw.kZ dher vnk djus ds ckn Hkh fiNys 01 o"kksZa ls Hkh vf/kd le; ls vius ¶ySV ,oa mlesa nh tkus okyh lqfo/kk ls oafpr gSA ifjokfnuh us ¶ySV dz; djus gsrq cSad vkWQ cM+kSnk] nqxZ eq[; 'kk[kk nqxZ ls yksu Hkh fy;k gS rFkk izfrekg C;kt dk Hkh Hkqxrku fd;k tk jgk gS ftldh otg ls ifjokfnuh dks {kfr gks jgh gSA ifjokfnuh us vukosnd ds lquhrk ikdZ Qsl&1 esa fnukad&06-02-2016 dks ¶ySV dk fujh{k.k fd;k rks ;g ik;k fd ¶ySV esa njokts] fctyh fQfVax vkfn dh gkykr cgqr [kjkc gS] f[kM+fd;ksa dk dke Hkh ugha gqvk gS] ih- vks- ih- dk dk;Z Hkh ugha gqvk gS] dejksa esa oqMu ¶yksfjax ugha gqvk gS rFkk vU; ,sls dbZ dk;Z gSa ftUgsa vukosnd }kjk iw.kZ ugha fd;k x;k gS vkSj mDr ¶ySV fdlh Hkh rjg ls fuokl ;ksX; ugha gSA vukosnd us ifjokfnuh ls voS/k ,oa xSj dkuwuh :Ik ls ikfdZax ds isVs 1]64]944@&¼,d yk[k pkSalB gtkj ukS lkS paokyhl :Ik;s½ olwy fd;k gSA vukosnd us ifjokfnuh ls izkIr lqj{kk fuf/k ds ,d psd dks Hkqxrku gsrq cSad esa izLrqr dj fn;k tks vuknfjr gks x;k vkSj vc vukosnd] ifjokfnuh dks ijs'kku djus ds mn~ns'; ls xyr lwpuk izsf"kr dj voS/k jde dh ekax Hkh dj jgk gSA ifjokfnuh us mDr ¶ySV dz; djus gsrq cSad vkWQ cM+kSnk ls 40]00]000@&¼pkyhl yk[k :Ik;s½ dk gkse yksu Hkh fy;k gS ftlds izfrekg C;kt dk Hkkj Hkh ifjokfnuh ij gS] fdUrq ¶ySV // 6 // dk vkf/kiR; ugha nsus ds dkj.k ifjokfnuh ¶ySV dk mi;ksx ,oa miHkksx djus ls oafpr gks jgh gS rFkk ifjokfnuh vius vkidks dkQh Bxk gqvk eglwl dj jgh gSA ¶ySV dk fuekZ.k fu/kkZfjr fnlacj 2014 esa iw.kZ uk gksus ds dkj.k 24 izfr'kr okf"kZd C;kt dh nj ls vukosnd ds }kjk C;kt nsus ds fy, ftEesnkj gSA vukosnd dk mDr d`R; lsok esa deh ,oa O;kolkf;d dnkpj.k dh Js.kh esa vkrk gS ftlds dkj.k ifjokfnuh dks ;g ifjokn ykus dh vko';drk iM+h gSA 04- vukosnd dh vksj ls ftyk Qksje ds le{k fyf[kr dFku izLrqr djrs gq, ;g vkifRr fd;k x;k gS fd ifjokfnuh ,oa vukosnd ds e/; fu"ikfnr fodz; vuqca/k dh dafMdk&22 ds vuqlkj nksuksa i{kksa ds e/; mRiUu fookn dk fujkdj.k vukosnd }kjk fu;qDr vkfcZVsªVj ds }kjk fd;k tkuk r; fd;k x;k gS ftlds dkj.k ifjokn ftyk Qksje ds Jo.kkf/kdkj ls ckgj gSA ekg fnlacj 2014 esa ¶ySV dk dCtk nsus dk dksbZ Hkh opu vukosnd }kjk ugha fn;k x;k FkkA vuqca/k esa ;g r; Fkk fd fnlacj 2014 ds var rd fcfYMax CykWDl dk fuekZ.k djsxk ;k mfpr le; ds vanj fuekZ.k djsxkA ewY; dk Hkqxrku vuqca/k dh dafMdk&3 ds vuqlkj 12 fd'rksa esa vnk djuk r; FkkA vuqca/k dh dafMdk&5 ds vuqlkj fu/kkZfjr Lrj ij ifjokfnuh ds }kjk Hkqxrku ugha fd;s tkus ij mlls foyac dh vof/k ds fy, 2 izfr'kr izfrekg dh nj ls C;kt nsus dk opu nh FkhA ¶ySV dk ewY;&57]75]329@&¼larkou yk[k ipgRrj gtkj rhu lkS murhl :Ik;s½ dk Hkqxrku fu/kkZfjr vof/k esa ifjokfnuh // 7 // }kjk ugha fd;k x;k gSA bdjkjukek dh 'krZ dzekad&3 ds vuqlkj ¶ySV ds ewY; dh jkf'k dk Hkqxrku 12 fd'rksa esa fu/kkZfjr vof/k esa fd;k tkuk r; FkkA cqfdax ds Ik'pkr~ 45 fnuksa ds vanj ifjokfnuh }kjk vukosnd dks 1]55]066@&¼,d yk[k ipiu gtkj NSalB :Ik;s½] fLVYV Lysc dkfLVax ds iw.kZ gksus ij 5]77]533@&¼ikap yk[k lrgRrj gtkj ikap lkS rSarhl :Ik;s½] izFke ry dh Lysc dkfLVax iw.kZ gksus ij 5]77]533@&¼ikap yk[k lrgRrj gtkj ikap lkS rSarhl :Ik;s½] f}rh; ry Lysc dkfLVax iw.kZ gksus ij 4]62]026@&¼pkj yk[k ck;lB gtkj NCchl :Ik;s½] r`rh; ry Lysc dkfLVax iw.kZ gksus ij 4]62]026@&¼pkj yk[k ck;lB gtkj NCchl :Ik;s½] prqFkZ ry Lysc dkfLVax iw.kZ gksus ij 4]62]026@&¼pkj yk[k ck;lB gtkj NCchl :Ik;s½] iape ry Lysc dkfLVax iw.kZ gksus ij 4]62]026@&¼pkj yk[k ck;lB gtkj NCchl :Ik;s½] NBosa ry Lysc dkfLVax iw.kZ gksus ij 4]62]026@&¼pkj yk[k ck;lB gtkj NCchl :Ik;s½] fczDl odZ ij 2]88]766@&¼nks yk[k vBklh gtkj lkr lkS NSalB :Ik;s½] Iyafcax vkSj bysfDVªdYl odZ ij 2]88]766@&¼nks yk[k vBklh gtkj lkr lkS NSalB :Ik;s½] IykfLVax vkSj ¶yksfjax odZ ij 2]88]766@&¼nks yk[k vBklh gtkj lkr lkS NSalB :Ik;s½ rFkk dCts dh lwpuk ij 2]88]769@&¼nks yk[k vBklh gtkj lkr lkS mugRrj :Ik;s½ vnk fd;k tkuk r; fd;k x;k Fkk] fdUrq ifjokfnuh us mDr dafMdk dk dksbZ ikyu ugha fd;k vkSj mlus mDr Lrj vuqlkj jkf'k vnk ugha dh ftlds dkj.k fuekZ.k dk;Z izHkkfor gqvkA vuqca/k dh dafMdk&4 ds vuqlkj mijksDr lkj.kh ds vuqlkj jkf'k dk Hkqxrku dj fn;s tkus ij // 8 // ifjokfnuh ds i{k esa fodz;&i= dk fu"iknu fd;k tkuk r; Fkk rFkk dafMdk&5 esa ifjokfnuh us ;g opu fn;k Fkk fd ;fn og mDr Lrj lkj.kh ds vuqlkj vukosnd dks jde Hkqxrku djus esa vlQy jgrh gS ;k foyac djrh gS rks og foyac dh xbZ vof/k ds fy, vukosnd dks 02 izfr'kr izfrekg dh nj ls C;kt vnk djsxh] fdUrq ifjokfnuh us mDr lkj.kh ds vuqlkj dksbZ Hkqxrku ugha fd;k vkSj og yxkrkj fMQkYV esa jgh] tcfd mlls ckj&ckj 'ks"k jkf'k ds Hkqxrku dh ekax dh tkrh jgh fdUrq og fd'rksa dk Hkqxrku ugha dhA bathfu;j }kjk fn, x, izek.k&i= ds vuqlkj fnukad&24-08-2013 dks fLVYV ¶yksj Lysc dkfLVax] fnukad&30-09-2013 dks izFke ry Lysc dkfLVax] fnukad&28-10- 2013 dks f}rh; ry Lysc dkfLVax] fnukad&01-01-2014 dks r`rh; ry Lysc dkfLVax] fnukad&08-02-2014 dks prqFkZ ry Lysc dkfLVax] fnukad&17-03-2014 dks iape ry Lysc dkfLVax] fnukad&02-04-2014 dks "k"Be ry Lysc dkfLVax] fnukad&19-09-2014 dks fczDl odZ rFkk fnukad&19-09-2015 dks IykLVj vkSj Iyafcax dk dk;Z iw.kZ fd;k x;k gSA fuekZ.k dk;Z iw.kZ gksus dh lwpuk,a yxkrkj ifjokfnuh dks nh tkrh jgh fdUrq ifjokfnuh us Hkqxrku le; ij ugha fd;k gS vkSj vuko';d foyac fd;k gSA ifjokfnuh ds }kjk Hkqxrku esa fd, x, foyac ds dkj.k C;kt dh x.kuk ,usD'pj&, ds vuqlkj 15]17]470-22 ¼iUnzg yk[k l=g gtkj pkj lkS lRrj :Ik;s ckbZl iSls½ fd;k x;k gS vkSj mDr jkf'k ifjokfnuh ls olwy djuk 'ks"k gSA ifjokfnuh us dsoy 3]00]000@&¼rhu yk[k :Ik;s½ gh vnk fd;k vkSj 'ks"k&12]17]470-22 ¼ckjg yk[k l=g gtkj pkj // 9 // lkS lRrj :Ik;s ckbZl iSls½ vnk ugha dh gSA fodz; vuqca/k dh dafMdk&7 esa ifjokfnuh us LVkEi M~;wVh] jftLVsª'ku Qhl] lsYl VSDl ,oa yhxy pktsZl rFkk iath;u ds le; yxus okys leLr O;; dks vnk djus dk opu nh FkhA mDr ¶ySV ds fodz; ij 1]25]909@&¼,d yk[k iPphl gtkj ukS lkS ukS :Ik;s½ lsYl VSDl yxk gS ftldk Hkh Hkqxrku ifjokfnuh us ugha fd;k gSA ifokfnuh ds [kkrs dk fooj.k ,usD'pj&ch ds :Ik esa izLrqr fd;k tk jgk gS ftlds vuqlkj orZeku esa ifjokfnuh ls 13]43]376-22 ¼rsjg yk[k frjkyhl gtkj rhu lkS fNgRrj :Ik;s½ ysuk 'ks"k gS ftls nsus ls cpus ds fy, ifjokfnuh us ;g ifjokn izLrqr dh gSA ifjokfnuh us Lo;a vuqca/k dh 'krksZa dk ikyu ugha fd;k gSA ;fn ifjokfnuh dks fdlh izdkj dh dksbZ {kfr gks jgh gS rks mlds fy, og Lo;a mRrjnk;h gSA mlus fu/kkZfjr vof/k esa ¶ySV ds ewY; dk Hkqxrku ugha fd;k gS vkSj lkFk gh fn, x, opu ds vuqlkj C;kt ,oa lsYl VSDl dk Hkh Hkqxrku ugha fd;k gSA Dyc gkÅl] ikfdZax] ikuh dh O;oLFkk lHkh iw.kZ gks pqds gSa vkSj iw.kZ larq"V gksus ds Ik'pkr~ gh mlus fodz;&i= dk fu"iknu vius i{k esa djokbZ gS vkSj mlus vkt rd fuekZ.k viw.kZ gksus dh dksbZ Hkh vkifRr ugha dh gSA vukosnd }kjk ikfdZax isVs dksbZ jkf'k olwy ugha dh xbZ gS] ikfdZax fodz; ewY; esa 'kkfey gS] vyx ls dksbZ pktZ ugha fy;k x;k gSA ifjokfnuh us psd lsYl VSDl ,oa C;kt ds vkaf'kd Hkqxrku ds :Ik esa iznku dh Fkh] fdUrq ckn esa mldh fu;r [kjkc gksus ds dkj.k mlus mDr psd vknj.k gsrq jkf'k dh O;oLFkk ugha dh vkSj lwpuk nsus ij mlus vukosnd ij >wBs vkjksi yxk, gSaA // 10 // ifjokfnuh ls vukosnd dks 13]43]376-22 ¼rsjg yk[k frjkyhl gtkj rhu lkS fNgRrj :Ik;s½ ysuk 'ks"k gS ftldk Hkqxrku djus ls ifjokfnuh cpuk pkgrh gS vkSj tc rd og mDr jkf'k Hkqxrku ugha djrh gS rc rd og dCtk izkIr djus dh vf/kdkfj.kh ugha gSA fodz; vuqca/k dh dafMdk&22 ds vuqlkj ifjokfnuh ,oa vukosnd ds e/; ;fn fdlh izdkj dk dksbZ fookn ;k erHksn mRiUu gksrk gS rks mldk fujkdj.k vukosnd }kjk fu;qDr ,d ek= vkfcZVsªVj ds }kjk fd;k tkuk r; fd;k x;k gS] fdUrq ifjokfnuh us vkfcZVsªVj fu;qDr djus dk fuosnu uk dj orZeku ifjokn izLrqr dh gS tks fd vuqca/k dh 'krksZa ds foijhr gksus ds dkj.k Qksje ds {ks=kf/kdkj ls ckgj gSA ifjokfnuh dk ifjokn vof/k ckf/kr gSA vukosnd }kjk lsok esa dksbZ deh ugha dh xbZ gSA ifjokfnuh] vukosnd ls dksbZ vuqrks"k izkIr djus dh vf/kdkfj.kh ugha gSA vr% ifjokfnuh dk ifjokn lO;; fujLr fd;k tkosA 05- ifjokfnuh dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k bdjkjukek fnukad&25-06-2014 dh Nk;kizfr ¼,usD'pj&1½] jlhn fnukad&21-01-2013] 31-12-2013] 17-06-2014] 03-07-2014] 17-07-2014] 19- 05-2015 ,oa 21-09-2015 dh Nk;kizfr ¼,usD'pj&2 ls 8½] fMek.M Mªk¶V dh Nk;kizfr ¼,usD'pj&9½] vukosnd }kjk ifjokfnuh dks izsf"kr i= fnukad&10-12-2015 dh Nk;kizfr ¼,usD'pj&10½] i= dk tokc dh Nk;kizfr ¼,usD'pj&11½] vf/koDrk uksfVl fnukad&22-01-2016 dh Nk;kizfr ¼,usD'pj&12½] vf/koDrk uksfVl dk tokc fnukad&05-02-2016 // 11 // dh Nk;kizfr ¼,usD'pj&13½] ifjokfnuh }kjk vukosnd dks izsf"kr i= fnukad&27-02-2016 dh Nk;kizfr ¼,usD'pj&14½ rFkk QksVksxzk¶l ¼,usD'pj&15½ izLrqr dh gSA 06- vukosnd dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k ,xzhesaV fnukad&25-06-2014 dh Nk;kizfr] ekax&Ik= fnukad&24-08-2013] 29-09-2014 dh Nk;kizfr] iksLVy jlhn fnukad&30-09-2014 dh Nk;kizfr] ikorh fnukad&02-10-2014] ekax&i= fnukad&24-03-2015] 01-09-2015] 19- 09-2014 dh Nk;kizfr] fglkc fnukad&01-04-2012 ls 23-05-2016 dh Nk;kizfr] C;kt x.kuk&i=d fnukad&01-04-2012 ls 18-01-2016 dh Nk;kizfr] cSad dk i= fnukad&04-06-2015 dh Nk;kizfr] fuekZ.k frfFk;ksa dk izek.k&i= dh Nk;kizfr rFkk lsy VSDl jlhn dh Nk;kizfr izLrqr fd;k gSA 07- ftyk Qksje us mHk;i{k dh vksj ls izLrqr vfHkopu ,oa nLrkosth lk{;ksa ds ifj'khyu ds Ik'pkr~ ifjokfnuh ds ifjokn dks vkaf'kd :Ik ls Lohdkj djrs gq, Åij dafMdk&1 esa of.kZr vuqlkj vuqrks"k iznku fd;k gS ftlds fo:} ;g vihy gSA 08- ifjokfnuh dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh vkj- ds- Hkkoukuh dk rdZ gS fd ftyk Qksje dk vkns'k =qfViw.kZ gSA ftyk Qksje us vius vkns'k dh dafMdk&11 esa vukosnd us ifjokfnuh dks ¶ySV fodz; djus ,oa mlls voS/kkfud :Ik ls vfrfjDr jkf'k fy;s tkus ,oa fcdzhukek ds ckn Hkh yxHkx 02 o"kZ rd ¶ySV dk vkf/kiR; dEiyhV // 12 // dj iznku ugha djus ds laca/k esa lsok esa fuEurk ,oa O;kolkf;d dnkpj.k dk nks"kh ekuk gS rFkk ifjokfnuh }kjk is'k ifjokn dks vkaf'kd :Ik ls Lohdkj Hkh fd;k gSA ,slh fLFkfr esa ifjokfnuh }kjk vius ifjokn esa mYysf[kr vU; vuqrks"k ftlesa ifjokfnuh }kjk vukosnd dks fd;s x;s Hkqxrku jkf'k ij fnukad&01-01-2015 ls ifjokn izLrqfr fnukad rd dk C;kt 17]01]203@&¼l=g yk[k ,d gtkj nks lkS rhu :Ik;s½ Hkh fnykuk Fkk D;ksafd mDr uqdlku ds fy, vukosnd tokcnkj gS ftls ifjokfnuh us nLrkostksa ds ek/;e ls izekf.kr fd;k gS fdUrq ftyk Qksje us bl vksj /;ku ugha fn;k gSA ifjokfnuh ls vukosnd }kjk ikfdZax ds laca/k esa voS/kkfud :Ik ls yh xbZ jkf'k&1]64]944@&¼,d yk[k pkSalB gtkj ukS lkS paokyhl :Ik;s½ dks okilh ds fy, ifjokfnuh us ftyk Qksje ds le{k fof/kor~ fnykus ds laca/k esa ekax fd;k Fkk fdUrq ftyk Qksje }kjk bl vksj /;ku ugha fn;k x;k gS tks fnyk;k tkuk mfpr gksxk rFkk tks C;kt fnyk;k x;k gS og de gSA ifjokfnuh us vukosnd ls ekufld {kfriwfrZ jkf'k&1]00]000@&¼,d yk[k :Ik;s½ dh ekax dh Fkh D;ksafd ifjokfnuh nqxZ ls jk;iqj ¶ySV ds laca/k esa ckj&ckj vkus&tkus rFkk vukosnd ds }kjk vusdksa izdkj ls ekufld izrkM+uk nsrs gq, ¶ySV dh jftLVªh ds mijkar Hkh dCtk ugha nsus ds dkj.k mls tks ekufld osnuk gqbZ gS mlds laca/k esa {kfriwfrZ jkf'k dh tks ekax dh xbZ gS og vukosnd ds n`"d`R; ds lkeus dqN Hkh ugha gSA ,slh fLFkfr esa {kfriwfrZ jkkf'k tks 15]000@&¼iUnzg gtkj :Ik;s½ Lohdkj fd;k x;k gS mlds LFkku ij 1]00]000@&¼,d yk[k :Ik;s½ fd;k tkuk mfpr gksxk ,oa okn O;; tks // 13 // ek= 2]000@&¼nks gtkj :Ik;s½ fnyk;k x;k gS mls 10]000@&¼nl gtkj :Ik;s½ fnyk;k tkuk mfpr gksxkA vr% ifjokfnuh dh vihy Lohdkj djrs gq, ifjokfnuh dks ifjokn&i= esa of.kZr vuqlkj vuqrks"k fnykbZ tkos vkSj vukosnd dh vihy fujLr fd;k tkosA 09- vukosnd dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh tfru tks'kh dk rdZ gS fd ftyk Qksje }kjk ikfjr vkns'k izR;{kr% fof/k fo:} gS rFkk izdj.k esa izLrqr nLrkostksa rFkk vukosnd ds tokcnkok dks fcuk foospuk esa fy, fn;k x;k gSA ftyk Qksje us ;g fcuk /;ku esa fn, fd vukosnd }kjk fodz; vuqca/k ds fu;e ,oa 'krksZa ds v/khu fuekZ.k dk dk;Z fd;k x;k gS] vkyksP; vkns'k ikfjr fd;k gSA ifjokfnuh }kjk fd;s x;s dFku fd dfri; fuekZ.k dk;Z v/kwjk gS rFkk rRlaca/k esa ifjokfnuh }kjk dksbZ lk{; izLrqr ugha fd;k x;k gS] tSls eqn~nksa dks ftyk Qksje us mis{kk fd;k gSA ftyk Qksje us vukosnd }kjk fuekZ.k dk;Z le; ij fd;s tkus ,oa rRlaca/k esa Archons Creations dh fjiksVZ fnukad&20-09-2015 dks fcuk /;ku esa fn, vkns'k ikfjr fd;k gSA ftyk Qksje us fodz; vuqca/k ds vkfcZVsª'ku mi[k.M&22 laca/kh vkifRr dks fcuk fujkd`r fd;s vkns'k ikfjr fd;k gSA ftyk Qksje us ifjokfnuh }kjk jkf'k okil fd;s tkus laca/kh vuqrks"k ugha ekaxs tkus ij Hkh 60]75]729@&¼lkB yk[k ipgRrj gtkj lkr lkS murhl :Ik;s½ 12 izfr'kr okf"kZd C;kt lfgr ykSVk;s tkus dk vkns'k fn;k gS og iw.kZr% vf/kdkfjrk ls ijs ,oa =qfViw.kZ vkns'k gSA ftyk Qksje us izek.k jfgr vuqeku ds vk/kkj ij vkns'k ikfjr // 14 // fd;k gSA Jh tfru tks'kh vf/koDrk us mijksDr vk/kkj ij ftyk Qksje ds vkns'k dks fujLr fd;s tkus ,oa vukosnd dh vihy dks Lohdkj fd;s tkus fuosnu fd;k gSA 10- geus mHk;i{k ds fo}ku vf/koDrkx.k dk rdZ Jo.k fd;k rFkk ftyk Qksje ds vfHkys[k ,oa vkyksP; vkns'k dk Hkh ifj'khyu fd;k x;kA 11- izLrqr izdj.k esa gesa loZizFke ;g fopkj.k djuk gS fd D;k ifjoknh ds ifjokn dks lquokbZ dk vkfFkZd {ks=kf/kdkj ftyk Qksje jk;iqj dks gS\ ;fn bl iz'u dk mRrj ldkjkRed izkIr gksrk gS rks izLrqr vihy dk fujkdj.k xq.k nks"k ds vk/kkj ij fd;k tkosxkA 12- ifjoknh us vius ifjokn i= esa ;g vfHkopu fd;k gS fd bdjkjukek esa mfYyf[kr 'krksZ ds vuqlkj mDr ¶ySV dk dqy ewY; :-
57]75]729@&¼larkou yk[k iPgRrj gtkj lkr lkS murhl :i;s½ gS rFkk jftLVªh fnukad rd dqy :- 57]75]729@&¼larkou yk[k iPgRrj gtkj lkr lkS murhl :i;s½ fodz; ewY; dh jkf'k ds isVs ds vykok :-
3]00]000@&¼rhu yk[k :i;s½ vf/kd dk Hkqxrku vukosnd dks fd;k tk pqdk gSA bl rjg ;g fl) gksrk gS fd vfHkdfFkr ¶ySV dk dz; ewY;
:- 57]75]729@&¼larkou yk[k iPgRrj gtkj lkr lkS murhl :i;s½ gSA ifjokfnuh us vius ifjokn i= ds vuqrks"k dafMdk&14 esa fuEukuqlkj vuqrks"k dh ekax fd;k gS%& // 15 // ^^v- ifjokfnuh dks fo:) i{kdkj ls mDr ¶ySV dzekad 401 dk vkf/kiR; fnyok;k tkosA c- ifjokfnuh dks mlds }kjk fo:) i{kdkj dks fn;s x;s jde :- 60]75]729@& ij fnukad 01-01-2015 ls ifjokn izLrqfr fnukad 29-02-2016 rd 24 izfr'kr dh nj ls C;kt dqy :-
17]01]203@& rFkk mlds i'pkr~ Q~ySV ds vkf/kiR; izkfIr fnukad rd 24 izfr'kr dh nj ls C;kt fnyok;k tkosA Q~ySV ds vkf/kiR; izkfIr fnukad rd 24 izfr'kr dh nj ls C;kt fnyok;k tkosA l- ifjokfnuh dks fo:) i{kdkj }kjk voS/k ,oa xSjdkuwuh :i ls fy;s x;s ikfdZax ds isVs :- 1]64]944@& fnyok;k tkosA n- fo:) i{kdkj ds dkj.k ifjokfnuh dks gqbZ ekufld {kfr ds gtkZus ds :i esa :-1]00]000@& ifjokfnuh dks fo:) i{kdkj ls fnyokbZ tkosA bZ- ifjokfnuh dks fo:) i{kdkj ls bl ifjokn dk mldk leLr O;; fnyokbZ tkosA Q- vU; vuqrks"k tks ekuuh; Qksje dks mfpr ,oa U;k; laxr yxs ifjokfnuh dks fo:) i{kdkj ls fnyokbZ tkosA** mijksDr ds ifj'khyu ls Li"V gS fd lsok vFkok eky dk ewY;
vkSj {kfriwfrZ ¶ySV dk ewY; :- 57]75]729@&
C;kt :-17]01]203@&
ikfdZax isVs :-1]64]944@&
ekufld {kfriwfrZ :-100000@&
dqy :- 78]41]876@&
:-78]41]876@&¼vB~Rrj yk[k ,dpkyhl gtkj vkB lkS fNgRrj :i;s½ nkokd`r izfrdj gSA miHkksDrk laj{k.k vf/kfu;e 1986 dh /kkjk 11 ¼1½ esa ftyk Qksje dk vkfFkZd {ks=kf/kdkj fuEukuqlkj of.kZr gS%& miHkksDrk laj{k.k vf/kfu;e] 1986] dh /kkjk&11 ¼1½ ¼2½ fuEukuqlkj gS%& **¼1½ bl vf/kfu;e ds vU; mica/kksa ds v/khu jgrs gq,] ftyk Qksje dks ,sls fooknksa dks xzg.k djus dh vf/kdkfjrk // 16 // gksxh tgkWa eky ;k lsok vkSj nkokd`r izfrdj ;fn dksbZ gS] dk ewY; 1{chl yk[k :Ik;s ls vf/ kd ugha gksrk gSA}** mijksDr ds ifj'khyu ls Li"V gS fd ftyk Qksje jk;iqj dk vkfFkZd {ks=kf/kdkj :-20]00]000@&¼chl yk[k :i;s½ rd gS] tcfd izLrqr ifjokn esa lsok ,oa eky dk ewY; :-20]00]000@&¼chl yk[k :i;s½ ls vf/kd gS bl izdkj ftyk Qksje jk;iqj dks izLrqr ifjokn esa lquokbZ dk vkfFkZd {ks=kf/kdkj izkIr ugha gSA 13- 2018(1) CPR 497(NC), Naveen Sharma Vs. Shree Vardhman Group. Decided on 12-12-2017 esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "7.The issue of pecuniary jurisdiction has been recently decided by the larger Bench of this Commission in Consumer Case No.97 of 2016, Ambrish Kumar Shukla & Ors. Vs. Ferrous Infrastructure Pvt. Ltd., decided on 07.10.2016 (NC). A reading of this judgment shows that this Commission has held that in cases where even the part deficiency is to be removed, the full value of the subject matter whether goods or services will be taken as the value of goods and services for deciding the pecuniary jurisdiction. However this inference of the larger bench of this Commission is based on the value of goods or services as mentioned in context of the definition of "consumer" as given in Section 2(1)(d) of the Consumer Protection Act 1986 which includes the phrase "partly paid and partly promised". It is found that the judgment of Ambrish Kumar Shukla (supra) is silent on the issue of value of goods and services in cases // 17 // where refund has been requested. Obviously, there is difference in the cases where parties want to go ahead and conclude the sale of goods or availment of services and where one party is only seeking the refund and thereby clearly deciding for non-execution of the agreement. In the cases of refund the value of goods or services has to be the value of the amount paid as the component of "amount promised" would be absent. In the present case, amount deposited is Rs. 25,10,502/- and compensation of Rs.5,00,000/- has been demanded. Thus, the total fugure does not cross the limit of Rupees One Crore, which is necessary for this Commission to exercise its jurisdiction. Even the addition of demanded interest shall not make the total value more than Rs. One Crore. In these circumstances , this Commission does not have pecuniary jurisdiction to decide the instant complaint case."
14- III (2018) CPJ 242 (NC), Nilesh Tandon Vs. M/s Unitech Ltd. esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Consumer Protection Act, 1986, Sections 11(1) & 21(a)-Pecuniary jurisdiction-Plea of OP that since the apartment in question was purchased for less than Rs.1 Crore, this Commission lacks pecuniary jurisdiction to entertain this complaint and the complainants should be relegated to the concerned State Commission for the redressal of their grievance- Held- In the cases where the complainant does not want refund and is and is seeking possession, alongwith compensation for the delayed possession, this Commission would have jurisdiction to entertain the complaint, if the aggregate of the value of the flat, on the date of filing of the complaint and the compensation claimed for the delay in delivering possession, exceeds Rs. 1 Crore-Since the buyer is seeking possession of the flat booked by him, the value of the service, in such a case in our opinion, in terms of Section 21(a) of the Consumer Protection Act means the value of the flat as on the date of filing of the complaint and not the value on the date the flats were booked- Complaint disposed of."
// 18 // 15- III (2018) CPJ 325 (NC), Aneja Construction (I) Ltd. Vs. National Insurance Co. Ltd. & anr. esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "Consumer Protection Act, 1986,-Sections 24A, 21(a)(ii)-Limitation Act, 1963-Section 14-Pecuniary Jurisdiction-Limitation-Wrong Forum chosen- State Commission dismissed complaint- Hence appeal- Address of appellant is mentioned as his address of 'Barauch' and policy was also issued by 'Barauch' Branch of Insurance Company- Appellant may be in a bona fide belief that District Forum 'Barauch' was right Forum having jurisdiction over the matter- Appellant has originally filed complaint before District Forum for reimbursement of repair cost of Rs. 16.57.094 along with interest and compensation- Interest is to be treated as compensation for deciding pecuniary jurisdiction of a Consumer Forum- Appellant cannot be left remediless in pursuance of his grievance- Delay in filing complaint before State Commission is condoned under Section 14 of Limitation Act- Directions."
16- III (2017) CPJ 155 (NC), Raj Kishore, Tarun Aggarwal Vs. TDI Infrastructure Limited esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "7. It is crystal clear from the above that even if, there was a small deficiency in the service availed by the complainant, the total value of the said service is to be taken into consideration for the purpose os determining the pecuniary jurisdiction. Therefore, in the present case, the pecuniary jurisdiction lies with the State Commission. The impugned orders passed by the State Commission are, therefore, set aside and the present appeals are allowed. The State Commission is directed to decide the complaints in question after giving an opportunity to plead their respective cases before them in accordance // 19 // with law. Both the parties have been directed to appear before the State Commission for further proceedings on 14.03.2017." mijksDr U;k; n`"Vkarks ds ifjizs{; esa ftlesa oLrq ;k lsok ds lEiw.kZ ewY; dks vkfFkZd {ks=kf/kdkj ds laca/k esa fy;k tk;sxk Hkys gh va'kr% lsok esa deh dk ifjokn gksA vkfFkZd {ks=kf/kdkj fu/kkZfjr djus ds fy, ekaxh xbZ C;kt dh jkf'k dks fy;k tkrk gS A pwafd bl izdj.k esa Hkh ifjoknh us ¶ySV dk ewY; 57]75]729@&¼larkou yk[k ipgRrj gtkj lkr lkS murhl :i;s½ fu/kkZfjr fd;k gS vkSj tks vuqrks"k pkgk gS mlesa C;kt dh jkf'k 60]75]729@&¼lkB yk[k ipgRrj gtkj lkr lkS murhl :i;s½ ij :-17]01]203@&¼l=g yk[k ,d gtkj nks lkS rhu :i;s½ ekaxk gS bl izdkj nksuksa fLFkfr esa ifjokn dk ewY;kadu 20]00]000@&¼chl yk[k :i;s½ ls vf/kd gks tkrk gS vkSj blfy;s ftyk Qksje jk;iqj dks ifjokn ij lquokbZ dk vkfFkZd {ks=kf/kdkj izkIr ugha FkkA mijksDr foospuk ds ifjisz{; esa ftyk Qksje }kjk ikfjr vkyksP; vkns'k fLFkj j[ks tkus ;ksX; ugha gSA bl fLFkfr esa ifjoknh dh vihy fujLr fd;s tkus ;ksX; gS ,oa vukosnd dh vihy Lohdkj fd;s tkus ;ksX; gSA 17- vr% ifjoknh dh vihy dzekad FA/18/552 fujLr dh tkrh gSA vukosnd dh vihy dzekad FA/18/609 Lohdkj dh tkrh gS ftyk Qksje }kjk ikfjr vkyksP; vkns'k fnukad 14.05.2018 fujLr dh tkrh gS vkSj izdj.k dks ftyk Qksje dks bl funsZ'k ds lkFk izfrizsf"kr fd;k tkrk gS // 20 // fd ftyk Qksje ifjokfnuh dk ifjokn bl funsZ'k ds lkFk okil djsxk fd og l{ke {ks=kf/kdkj j[kus okys vk;ksx ;k Qksje ds le{k ifjokn lafLFkr djus gsrq Lora= gksxk rFkk ifjokfnuh }kjk ifjokn ,oa vihy ds fujkdj.k es tks le; O;rhr fd;k x;k gS ml le; dk Hkh ykHk ikus dh vf/kdkfj.kh ifjokfnuh gksxhA 18- mHk;i{kksa dks funsZf'kr fd;k tkrk gS fd fnukad 17-10-2018 dks ftyk miHkksDrk fookn izfrrks"k.k Qksje jk;iqj ds le{k mifLFkr jgsaxsA ftyk Qksje dk ewy vfHkys[k vfoyac ftyk miHkksDrk fookn izfrrks"k.k Qksje jk;iqj dks okil fd;k tkosA bl vihy dk O;; i{kdkj viuk&viuk ogu djsaxsA ¼U;k;ewfrZ vkj- ,l- 'kekZ½ ¼Mh- ds- iksn~nkj½ ¼ujsanz xqIrk½ ¼Jherh :fp xks;y½ v/;{k lnL; lnL; lnL;k 26@09@2018 26@09@2018 26@09@2018 26@09@2018