Section 7A(4) in Railway Passengers (Cancellation Of Ticket And Refund Of Fare) Rules, 1998
(4)In case of the waitlisted e-ticket on which status of all the passengers is on waiting list even after preparation of reservation charts, names of all such passengers booked on that Passenger Name Record (PNR) shall be dropped from the reservation chart and refund of fare shall be credited to the customer's account after deducting the clerkage.
