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State Consumer Disputes Redressal Commission

The New India Ass Co Ltd vs Shree Anil Amrutlal Gandhi on 6 March, 2021

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On Scrutiny of claim documents it is observed that 20 years old female patient hospitalized with complaints of Joint Pain.

Hospitalization was between 05/02/2010 to 23/02/2010.

Also as per policy details available with us, Insured Covered under General Mediclaim Policy since 27/04/2007.

As per document available with us. Pt. admitted in Ayurvedic Hospital and hospital is not registered. So, claim is repudiated as per circular of NEW INDIA ASSURANCE."

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