State Consumer Disputes Redressal Commission
Shaiwali Paliwal W/O Shri Sanjay ... vs Mercedes Benz India Pvt. Ltd. on 21 August, 2024
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ifjokn la[;k&141@2019 Shaiwali Paliwal W/o Shri Sanjay Paliwal, aged 47 years, R/o S-54- B, Arwind Marg, C-Scheme, Jaipur, Rajasthan
-Complainant Versus 1- Merceded Benz India Pvt. Ltd. through its Chief Executive Officer, E-3, MIDC Chakan, Phase-III, Chakan Industrial Area, Kuruli and Nighoje, Taluka Khed, Pune 410501 Maharashtra, India 2- Ms. T and T Motors Private Limited GA-2, Block No. B-1 Extension, Mohan Co-operative Industrial Estate, New Delhi 110044 through Director 3- Ms. T and T Motors Private Limited, Ground Floor, Fort Anandam, Jawaharlal Nehru Marg, Opp. World Trade Park, Malviya Nagar, Jaipur, Rajasthan 302017 through Director
-Opposite Parties mifLFkr%& ifjokfn;k dh vksj ls%&Jh foTth vxzoky]vf/koDrk foi{kh la[;k 1 dh vksj ls%&Jh ts-ds-vxzoky] vf/koDrk foi{kh la[;k 2 ,oa 3 dh vksj ls%& Jh lh-,l-nk/khp] vf/koDrk cgl lquus dh fnukad %&16-07-2024 fu.kZ; lqukus dh fnukad %&21-08-2024 fu.kZ;
[}kjk ekuuh; Jh vrqy dqekj pVthZ] ihBklhu lnL; ¼U;kf;d½] 2 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
Ikfjokfn;k Jherh 'kSokyh ikyhoky us ;g ifjokn foi{khx.k eflZMht csat bafM;k izkbosV fyfeVsM ,oa vU;ds fo#) bl vk;ksx ds le{k fnukad 30- 07-2019 dks bu rF;ksa ds lkFk is'k fd;k fd ifjokfn;k us foi{kh la[;k 1 }kjk fufeZr ,oa fu;kZfrr dkj eflZMht csat Ø; dhA foi{kh la[;k 2 mDr fuekZrk daiuh ds }kjk fufeZr okgu eflZMht cst a ds fnYyh@,ulhvkj rFkk jktLFkku esa [kqnjk O;kikj gsrq ,DLDywfto izfrfuf/k gS rFkk foi{kh la[;k 3] fuekZrk daiuh foi{kh la[;k 1 dh dkj eflZMht cst a dk t;iqj] jktLFkku {ks= esa foØ; dk dk;Z laikfnr djrk gSA 02- ifjokfn;k ds vuqlkj ifjokn dh pj.k la[;k 2 esa fn;s x;ss fooj.k okyh dkj ifjokfn;k }kjk Ø; dh xbZ] tks fd QkWeZ uacj 21 lsy lfVZfQdsV ds vuqlkj fnukad 08-05-2017 dks fufeZr gksuk crkbZ xbZA mDr dkj ifjokfn;k dks fnukad 24-11-2017 dks 57]88]439@&:i;s izfrQy ds ,ot esa lqiqnZ dh xbZA ifjokfn;k ds vuqlkj mDr jkf'k esa jftLVªs'ku pktsZt 5]95]000@&:i;s Hkh 'kkfey Fks] tks ifjokfn;k us vnk fd;s FksA blds vfrfjDr 74]088@&:i;s chek gsrq chek daiuh ,pMh,Qlh bxksZ thvkbZlh fyfeVsM dks vnk fd;s x;sA ifjokfn;k ds vuqlkj mDr okgu gsrq foi{kh la[;k 1 fuekZrk daiuh dh bu&gkml foÙkh; laLFkk Daimler Financial Services India us Mkmu isesV a ds rkSj ij 14]43]967@&:i;s dh jkf'k vnk dh] ftlesa 1]97]888@&:i;s rFkk 90]000@&:i;s lfoZlst pktsZt &New Car that is Pre Delivery Inspection (PDI) 'kkfey FksA ifjokfn;k ds vuqlkj _.knkrk daiuh dks 77]595@&:i;s dh 35 bZ,evkbZ vnk dj nh xbZ Fkh rFkk 36oha fdLr 27]62]703@&:i;s dh Buy Back Scheme of Mercedes Benz ds varxZr vnk dh tkuh FkhA ifjokfn;k us ifjokn ds lkFk vkWMZj cqfdax QkWeZ] Vh ,aM Vh eksVlZ }kjk tkjh VSDl bUkokWbl] vkjVhvks] t;iqj esa jkf'k tek djkus dk bZ&pkyku] ba';ksjsl a pktsZt vnk djus laca/kh nLrkost rFkk lfoZl pktsZt ds VSDl buokWbl vkSj izh&fMyhojh baLisD'ku lac/a kh nLrkost izn'kZ&1 ¼lfEefyr :Ik ls½ izLrqr djuk tkfgj fd;kA 3 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
03- ifjokfn;k dk vk{ksi gS fd ifjokfn;k dks lqiqnZ fd;s x;s okgu esa izkjaHk ls gh czsd yxkus dh voLFkk esa ddZ'k vkokt ¼Screeching Noise) mRiUu gksrh Fkh ,oa bl rF; dh tkudkjh izkjafHkd Lrj ij gh ml pkyd dks tks okgu ysdj ifjokfn;k ds ?kj vk;k Fkk] mls ns nh xbZ Fkh rFkk pkyd }kjk Hkh leL;k dh iqf"V dj nh xbZ Fkh ,oa bl lac/a k esa ,d VsDuhf'k;u dks Hkh Hkstk x;k] ftlus Hkh mDr okgu esa ddZ'k vkokt gksus laca/kh leL;k dh iqf"V dh ,oa tkfgj fd;k fd mDr vkokt laca/kh leL;k iw.kZ :Ik ls lekIr ugha gksxhA ifjokfn;k ds vuqlkj blls ;g tkfgj vkrk gS fd dkj ds cszfdax fLkLVe esa leL;k Fkh] tks fd okgu pykus okys ds thou dks {kfr dkfjr dj ldrh FkhA ifjokfn;k us ;g Hkh vk{ksi yxk;k gS fd fookfnr dkj ebZ] 2017 dks fufeZr gksuk crk;h xbZ] fdarq ml ij vkxs ,oa ihNs yxh f[kM+dh ds Xykl ds fuekZ.k o"kZ Øe'k% 2016 ,oa twu] 2017 gksuk ik;k x;k] tcfd dkj dk fuekZ.k ebZ] 2017 esa gh djuk n'kkZ;k x;kA ifjokfn;k dk ;g Hkh vk{ksi gS fd okgu dk Oghdy vkbMsaVhfQds'ku uacj ¼oh vkbZ ,u½] tks fd jk"Vªh; ,oa varjjk"Vªh; fof/k ds varxZr eflZ Mht dkj gsrq fof'k"B ¼unique½ gksuk pkfg;s Fkk] og rnuqlkj fof'k"B ¼unique) ugha FkkA mDr dkj.kksa ls ifjokfn;k us ;g vk'kadk O;Dr dh gS fd 'kk;n fookfnr dkj nq?kZVukxzLr dkj Fkh] ftls ubZ crkdj ifjokfn;k dks ns fn;k x;kA 04- ifjokfn;k dk ;g dFku gS fd ifjokfn;k us vfr&mRlkfgr gksdj eflZMht csat okgu Ø; djuk dgk Fkk ,oa okgu gsrq vkjVhvks ls ,d fo'ks"k lfoZl dk jftLVªh uacj ysuk r; fd;k Fkk] blds fy;s 5]95]000@&:i;s ifjokfn;k ds }kjk vnk fd;s x;s Fks] fdarq okgu esa mijksDrkuqlkj czsd yxkrs le; ddZ'k vkokt dh leL;k gksus dh voLFkk esa lkr ekg rd okgu dk vkjVhvks ls LFkkbZ jftLVªs'ku uacj ugha fy;k tk ldk rFkk vLFkkbZ jftLVªs'ku uacj dk iz;ksx gh fd;k tkrk jgk ,oa mDr dkj.kksa ls ifjokfn;k dks izkIr gksus okyk fo'ks"k jftLVªs'ku uacj ysus dk volj xaokuk iM+kA ifjokfn;k us ifjogu foHkkx dks vius }kjk vnk dh xbZ jkf'k ykSVkus lac/a kh izkFkZuk&i= izn'kZ&2 gksuk crk;kA 4 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
05- ifjokfn;k us vius }kjk Ø; fd;s x;s okgu dh fofHkUu leL;kvksa ds ckcr fnukad 14-12-2017 ls fnukad 18-07-2018 ds e/; vusdksa bZ&esYl djrs gq;s vius }kjk tek jkf'k e; C;kt ,oa {kfriwfrZ jkf'k lfgr ykSVkus dh izkFkZuk djuk crk;k ,oa vius }kjk fd;s x;s lHkh esy lfEefyr :Ik ls izn'kZ&3 gksuk crk;kA ifjokfn;k ds vuqlkj foi{khx.k dh vksj ls ifjokfn;k ds esy ds ek/;e ls mBk;h xbZ leL;kvksa rFkk jkf'k e; C;kt ,oa {kfriwfrZ lfgr ykSVkus dh izkFkZuk dk dksbZ tokc ugha fn;k x;kA ifjokfn;k ds vuqlkj mlus vius bZ&esy esa Hkfo"; esa nh xbZ bZ,evkbZ dh jkf'k ugha dkVs tkusdh Hkh izkFkZuk djuk crk;k ,oa fo|eku voLFkk esa nks"kiw.kZ okgu dks j[kus gsrq lger ugha gksuk crk;kA ifjokfn;k ds vuqlkj fnukad 17-01-2019 dks foi{khx.k }kjk Hksts x;s esy esa okgu ds lhV csYV esa Hkh nks"k gksuk tkfgj vk;kA 06- ifjokfn;k ds vuqlkj foi{khx.k dh vksj ls fnukad 08-03-2018 dks ifjokn dh pj.k la[;k 12 esa n'kkZ;s vuqlkj ifjokfn;k dks mlds }kjk tek Mkmu iseasV dh jkf'k] jftLVªs'ku gsrq tek jkf'k ,oa ekpZ] 2018 dks vnk dh xbZ bZ,evkbZ dh jkf'k ykSVkus dh lgefr nh rFkk QksjDykstj pktsZt Hkh osOM vkWQ djus gsrq lgefr nhA ifjokfn;k ds vuqlkj mlus foi{khx.k ds mDr izLrko fnukad 08-03-2018 gsrq lgefr ugha nhA ifjokfn;k us ;g ns[krs gq;s fd vHkh rd okgu fcuk iz;ksx ds ,d Lekjd ¼Monument½ ds rkSj ij gh [kM+k gS] ifjokfn;k us 74]088@&:i;s] tks chek djus dh ,ot esa tek djk;s gSa] og Hkh ykSVkus dh izkFkZuk dhA ifjokfn;k ds vuqlkj nksuksa i{kksa ds e/; fookn ugha fuiVus ds nkSjku ebZ] 2018 rd nh xbZ bZ,evkbZ dh fdLrsa Hkh dkV yh xbZA 07- ifjokfn;k dk ;g Hkh vk{ksi gS fd bl nkSjku ifjokfn;k us okgu ds ohvkbZ,u uacj ds laca/k esa xgu tkap dh rks ik;k fd fof/k vuqlkj eflZMht csat okgu dk ohvkbZ,u uacj fof'k"B ¼Unique)gksuk pkfg;s Fkk] tks fd ifjokfn;k dks fMyhoj fd;s x;s okgu ds lac/a k esa Uniqueugha FkkA bl rF; dh tkudkjh Hkh ifjokfn;k us bZ&esy ds ek/;e ls foi{khx.k dks nh ,oa vius }kjk tek iwjh jkf'k ykSVk;s tkus dh izkFkZuk dhA 5 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
08- ifjokfn;k ds vuqlkj blh e/; fnukad 03-04-2018 dks ifjokfn;k us foi{khx.k ds fo#) iqfyl Fkkuk] tokgj lfdZy esa ,d ,QvkbZvkj uacj 299@2018 izn'kZ&6 Hkh ntZ djokbZA ifjokfn;k ds vuqlkj blds Ik'pkr~ fnukad 05-07-2018 dks foi{kh la[;k 3 dk izfrfuf/k fnus'k 'kekZ nks fMek.M Mªk¶V ifjokfn;k }kjk vnk dh xbZMkmu isesaV dh jkf'k e; bZ,evkbZ jkf'k rFkk ,d fMek.M Mªk¶V chek isVs vnk dh xbZ jkf'k ds ysdj vk;k rFkk mDr fMek.M Mªk¶V ifjokfn;k dks nsrs gq;s ifjokfn;k ls fookfnr okgu dk dCtk okil izkIr dj fy;kA ifjokfn;k ds vuqlkj mDr fMek.M Mªk¶V dh jkf'k esa vkjVhvks esa tek jkf'k e; C;kt ,oa {kfriwfrZ vnk dh jkf'k 'kkfey ugha dh xbZA ifjokfn;k ds vuqlkj mlls okgu dk dCtk izkIr djus ds Ik'pkr~ foi{khx.k dh vksj ls ifjokfn;k ds fo#) ,d izFke lwpuk fjiksVZ xyr rF;ksa ij ntZ djk nh xbZ] ftldk mn~n's ; ifjokfn;k dks rax ,oa ijs'kku djuk rFkk ifjokfn;k dh izfr"Bk dks /kwfey djuk FkkA blds Ik'pkr~ ifjokfn;k us fnukad 08-07-2019 dks vius vf/koDrk ds ek/;e ls vius }kjk tek jkf'k e; C;kt 24 izfr'kr okf"kZd dh nj ls ykSVk;s tkus rFkk chek,oa jftLVªs'ku gsrq tek jkf'k Hkh C;kt lfgr ykSVk;s tkus ds ckcr izsf"kr fd;kA bl izdkj ifjokfn;k us foi{khx.k ds fo#) dfFkr rkSj ij nks"kiw.kZ okgu foØ; djus dk vk{ksi yxkrs gq;s foi{khx.k }kjk lsok esa deh dkfjr djuk ,oa vuqfpr O;kikj&O;ogkj dkfjr djus dk vk{ksi yxkrs gq;s ifjokn esa n'kkZ;s vuqlkj 9]00]371@&:i;s 24 izfr'kr okf"kZd nj ls C;kt dh jkf'k] tks ifjokfn;k ds vuqlkj mlds }kjk fofHkUu enksa tSls dh Mkmu isesaV] bZ,evkbZ] ba';ksjsal] jftLVªs'ku pktsZt vkfn gsrq vnk dh xbZ ,oa 25]00]000@&:i;s foÙkh;] ekufld ,oa 'kkjhfjd gkfu dh {kfriwfrZ gsrq rFkk ifjokfn;k }kjk vf/koDrk dks vnk dh xbZ jkf'k fnyk;s tkus dh izkFkZuk lfgr ifjokn is'k fd;kA 09- foi{kh la[;k 1 fuekZrk daiuh us i`Fkd ls tokc izLrqr djrs gq;s izkjafHkd vkifÙk;ksa esa ifjokfn;k }kjk pkgs x;s vuqrks"k ¼mlds }kjk tek djkbZ xbZ jkf'k ij 24 izfr'kr okf"kZd nj ls C;kt½ dk mYys[k djrs gq;s mDr vuqrks"k lh/ks rkSj ij Lo;a ls lacaf/kr ugha gksdj vU; foi{khx.k 6 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
Mhyj foi{kh la[;k 2 ,oa 3 ls lacfa /kr gksuk crkrs gq;s vius fo#) ifjokn iks"k.kh; ugha gksus dk vfHkdFku fd;kA blds vfrfjDr ifjokfn;k }kjk vius ifjokn esa fookfnr okgu ds nks"k Øe'k% cszd yxkrs le; ddZ'k vkokt gksuk] foi{khx.k }kjk iqjkuk@nq?kZVukxzLr okgu cspk tkuk] jftLVªs'ku ds lac/a k esa lsok esa deh dkfjr djuk ,oa jftLVª s'ku ds laca/k esa lsok esa deh dkfjr djuk ,oa jftLVªs'ku 'kqYd ugha ykSVk;s tkus laca/kh lsokvksa esa deh dk mYys[k djrs gq;s mDr nks"k fuekZ.kkRed nks"k dh Js.kh esa ugha vkuk rFkk bu nks"kksa dk okj.Vh dh 'krksZa esa 'kkfey ugha gksus dk vfHkdFku fd;k ,oa bl laca/k esa ifjokfn;k }kjk izsf"kr esy ds tokc esa le;≤ ij ifjokfn;k dks viuh vksj ls rF;ksa ls voxr djk;k tkuk crk;kA tokc dh izeq[k vkifÙk;ksa esa dfri; U;kf;d n`"Vkarksa dk mYys[k djrs gq;s iz'uxr ekeys esa ifjokfn;k ds vfHkdFkukuqlkj dfFkr rkSj ij Lo;a ds fo#) nks"k izekf.kr ugha gksuk vfHkdfFkr fd;k x;kA 10- tokc ds vU; Hkkx esa dfFkr rkSj ij ifjokfn;k }kjk yxk;s x;s bl vk{ksi dks fd foi{khx.k }kjk nq?kZVukxzLr okgu u;s ds rkSj ij cspk x;k gS] lss bUdkj djrs gq;s inokj tokc esa vfHkys[k ls lacaf/kr rF;ksa dks Lohdkj djrs gq;s vU; vk{ksiksa dks vLohdkj fd;k gS rFkk ifjokfn;k dk ifjokn vLohdkj djus dh izkFkZuk dh xbZ gSA blds vfrfjDr foi{kh la[;k 1 us Lo;a ,oa foi{kh la[;k 2 ,oa 3 ds e/; fizafliy Vw fizafliy csfll ij laO;ogkj gksus ds vk/kkj ij LFkkuh; foØsrk }kjk dkj csps tkus ds Ik'pkr~ gksus okys lsoknks"k ,oa nks"k fuokj.k ds lac/a k esa Lo;a dk dksbZ mÙkjnkf;Ro ugha gksuk rFkk ifjokfn;k }kjk foi{kh la[;k 1 dks iz'uxr ekeys esa vuko';d :Ik ls i{kdkj cukuk crkrs gq;s ifjokn dks vLohdkj djus dh izkFkZuk dh xbZ gSA 11- foi{kh la[;k 2 ,oa 3 us la;qDr :Ik ls rFkk foi{kh la[;k 1 fuekZrk daiuh us i`Fkd ls vFkkZr nks i`Fkd&i`Fkd tokc Øe'k% foi{kh la[;k 2 ,oa 3 ,oa foi{kh la[;k 1 }kjk izLrqr fd;s x;sA 12- foi{kh la[;k 2 ,oa 3 us vius tokc esa izkjafHkd vkifÙk;ksa esa ifjokfn;k }kjk izLrqr ifjokn foi{kh la[;k 2 ,oa 3 dks rax ,oa ijs'kku 7 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
djus ds mn~ns'; ls vuqfpr ykHk izkIr djus gsrq izLrqr djuk crk;k gSA blds vfrfjDr ;g Hkh vkifÙk mBkbZ xbZ gS fd pwfa d ifjokfn;k us fookfnr okgu foi{khx.k dks ykSVkdj vius }kjk tek jkf'k izkIr dj yh gS vFkkZr i{kdkjku ds e/; lHkh fookn ,oa laca/k lekIr gks x;s gSa ,oa foi{kh la[;k 2 ,oa 3 ds fo#) oLrqr% ifjokfn;k dk dksbZ fookn 'ks"k ugha jgk gS ,oa vc ifjokfn;k] foi{kh la[;k 2 ,oa 3 dse/; miHkksDrk ,oa lsok iznkrk dk laca/k lekIr gks x;k gS] vr% ifjokfn;k miHkksDrk laj{k.k vf/kfu;e dh /kkjk 2¼1½¼d) ds varxZr miHkksDrk dh ifjf/k ls ckgj gSaA 13- blds vfrfjDr foi{kh la[;k 2 ,oa 3 us jftLVªs'ku jkf'k 5]95]000@&:i;s foi{kh la[;k 2 ,oa 3 dks tek djok;s tkus ds vk/kkj ij viuh vksj ls mDr jkf'k dh olwyh djus gsrq okn ,Mhts&07 t;iqj esa izLrqr djuk ,oa yafcr gksuk crk;kA bl laca/k esa foi{kh la[;k 2 ,oa 3 dk vfHkdFku gS fd mUgksaus ewyr% jftLVªs'ku jkf'k 5]95]000@&:i;s ifjokfn;k dh vksj ls tek djokbZ Fkh ,oa ifjokfn;k us vkjVhvks t;iqj ls mDr jkf'k izkIr dj yh gS] fdarq ifjokfn;k mDr jkf'k foi{kh la[;k 3 dks okil ugha ykSVk jgh gS] bl vk/kkj ij ifjokfn;k dk ifjokn fo#) foi{kh la[;k 2 ,oa 3 fujLr gksus ;ksX; crk;kA 14- foi{kh la[;k 2 ,oa 3 dh ;g Hkh vkifÙk gS fd nksuksa i{kksa Øe'k% ifjokfn;k ,oa foi{kh la[;k 2 ,oa 3 us ,d nwljs ds fo#) vyx&vyx izFke lwpuk fjiksVZ ntZ djokbZ gS ,oa nksuksa gh ,QvkbZvkj esa i{kdkjku ds e/; gq;s fofHkUu foÙkh; laO;ogkj vuqla/kku v/khu gSA tokc dh izkjafHkd vkifÙk;ksa esa izeq[k :Ik ls ;g vkifÙk mBkbZ xbZ gS fd Lohd`r :Ik ls ifjokfn;k ,oa foi{khx.k ls 19]05]981@&:i;s dh jkf'k lgefr ls izkIr dj yh gS] vr% vc miHkksDrk ifjokn ds ek/;e ls vuqrks"k izkIr djus ls ifjokfn;k ckf/kr gS ,oa oLrqr% ifjokfn;k ds i{k esa foi{khx.k ds fo#) dksbZ okndkj.k fo|eku ugha gSA 15- xq.kkoxq.k ij foi{kh la[;k 2 ,oa 3 us ifjokfn;k ds ifjokn ds izR;sd pj.k ds tokc esa okgu ds Ø; djus laca/kh rF;ksa dks vfHkys[k ds vuqlkj Lohdk;Z gksuk crkrs gq;s tokc ds pj.k la[;k 3 esa nh xbZ lwph ds 8 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
vuqlkj ifjokfn;k }kjk Ø; fd;s x;s okgu dh jkf'k ifjokfn;k }kjk vnk dh xbZ jkf'k] Qkbusal ls izkIr jkf'k rFkk jftLVªs'ku pktsZt dh jkf'k foi{kh la[;k 3 }kjk ifjokfn;k dh vksj ls tek djk;s tkus dk fooj.k n'kkZrs gq;s rF; izdV fd;s x;s gSa ,oa inokj tokc esa Hkh jftLVªs'ku jkf'k 5]95]000@&:i;s foi{khx.k }kjk tek djk;s tkus ,oa ifjokfn;k }kjk ;g jkf'k vkjVhvks ls izkIr dj ugha ykSVkus dh voLFkk esa foi{khx.k }kjk nhokuh okn ds tfj;s olwyh dk uksfVl fnyk;k tkuk vfHkdfFkr fd;k gSA 16- okgu esa ifjokfn;k ds vfHkdFkukuqlkj dfFkr czsd flLVe ds nks"k ds laca/k esa foi{kh la[;k 2 ,oa 3 us ;g vfHkdFku fd;k gS fd mDr nks"k vkWijs'kuy izd`fr ds Fks ,oa mDr nks"k ds lac/a k esa le;≤ ij rduhdh O;fDr }kjk fujh{k.k fd;k x;k ,oa mDr nks"k ds fuokj.k ds laca/k esa rF;ksa ls ifjokfn;k dks voxr djk;k x;kA vius tokc esa ifjokfn;k ds vfHkdfFkr fgrksa dks lqjf{kr djus dh n`f"V ls larks"kiw.kZ le>kSrs ds rgr jkf'k ykSVk;s tkus dk izLrko vU; 'krksZa lfgr fn;k tkuk crk;k x;kA tokc esa ifjokfn;k }kjk dfFkr rkSj ij okgu ds nksuksa vksj ds Xykl dh fuekZ.k frfFk@o"kZ ds lac/a k esa folaxrh dks vLohdkj fd;k x;kA bl lac/a k esa mDr fo"k; ij fd;s x;s vk{ksi dks xyr gksuk crk;k x;kA tokc esa foi{khx.k us ifjokfn;k ds }kjk vius bZ&esy ds ek/;e ls mBk;s x;s fooknksa dk laiw.kZ mÙkj fn;k tkuk crkrs gq;s le>kSrs ds rgr 19]05]981@&:i;s ¼Rs. 14]43]967@- + Rs. 74,089/- + 3,87,925/-) vnk djuk crk;k x;kA tokc esa 5]95]000@&:i;s jftLVªs'ku pktsZt ds laca/k esa fujarj ;g vfHkdFku fd;k x;k gS fd mDr jkf'k foi{kh la[;k 3 }kjk ifjokfn;k dh vksj ls vnk dh xbZ Fkh uk fd ifjokfn;k Lo;a }kjkA tokc esa ifjokfn;k }kjk dfFkr rkSj ij foi{kh la[;k 2 ,oa 3 }kjk lsok esa deh@vuqfpr O;kikj&O;ogkj dkfjr djus laca/kh rF;ksa ls bUdkj djrs gq;s oLrqr% ifjokfn;k ,oa foi{kh la[;k 2 ,oa 3 ds e/; miHkksDrk ,oa lsok iznkrk dk lac/a k lekIr gks tkuk ,oa {ks=kf/kdkj dk vHkko nf'kZr gksuk crkrs gq;s ifjokn dks vLohdkj djus dh izkFkZuk dh xbZA 9 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
17- ifjokfn;k 'kSokyh ikyhoky us viuh lk{; esa Lo;a dk 'kiFk&i= izLrqr fd;k gS rFkk fuEu nLrkostkr is'k fd;s gSa%& 1- Vh ,.M Vh eksVlZ izkbosV fyfeVsM] t;iqj dk VSDl buokWbl fnukad21- 11-2017] Ikfjogu foHkkx }kjk tkjh bZ&pkyku fnukad 22-11-2017] Vh ,.M Vh eksVlZ izkbosV fyfeVsM] ubZ fnYyh }kjk tkjh okmpj fnukad 21-11-2017 ,oa fnukad 22-11-2017 rFkk VSDl buokWbl fnukad 22-11-2017] Vh ,.M Vh eksVlZ izkbosV fyfeVsM] t;iqj }kjk tkjh vkWMZj cqfdax QkWeZ fnukad20-11-2017] ,pMh,Qlh bxksZ tujy ba';ksjsal daiuh fyfeVsM }kjk tkjh iziksty QkWeZ fnukad 23-11-2017¼,usDlpj&1½ 2- Ikfjogu foHkkx }kjk dks"kkf/kdkjh] foÙk Hkou] t;iqj dks fy[kk x;k i=] Ikfjogu foHkkx }kjk izknsf'kd ifjogu vf/kdkjh] t;iqj dks fy[kk x;k i=] bZ&pkyku jkf'k 5]95]000@&:i;s fnukad 22-11-2017 ¼,usDlpj&2½ 3- bZ&esYl ¼,usDlpj&3½ 4- bZ&esy fnukad 17-01-2019 ¼,usDlpj&4½ 5- lsy lfVZfQdsV o vU; nLrkostkr ¼,usDlpj&5½ 6- izFke lwpuk fjiksVZ fnukad 03-04-2018 ¼,usDlpj&6½ 7- yhxy uksfVl fnukad 08-07-2019 ¼,usDlpj&7½ 8- uks M~;wt izek.k&i= fnukad 31-05-2018 9- QkWeZ uacj 29] 30 10- bZ&esy fnukad 22-11-2019 11- QkWeZ&21 foØ; izek.k&i= 12- izFke lwpuk fjiksVZ la[;k 115@2019] vafre fjiksVZ e; nLrkostkr 18- foi{kh la[;k 1 dh vksj ls viuh lk{; esa lqnhIrk eq[kthZ] lhfu;j eSustj &yhxy vQs;lZ ,.M lsØsVsfj;y] eflZMht csat izkbosV fyfeVsM dk 'kiFk&i= izLrqr fd;k x;k rFkk nLrkostkr esa ,usDlpj vkj&1@1 okWj.Vh VElZ ,.M daMh'kal] ,usDlpj vkj&1@2 ikoj vkWQ vVkWuhZ] ,usDlpj vkj&1@3 bZ&esy fnukad 01-03-2018] ,usDlpj vkj&1@4 bZ&esy fnukad 19-01-2018 ,oa fnukad 29-01-2018] ,usDlpj vkj&1@5 10 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
bZ&esy fnukad 05-02-2018] ,usDlpj vkj&1@6 bZ&esy fnukad 10-02- 2018] ,usDlpj vkj&1@7 bZ&esy fnukad 09-03-2018] ,usDlpj vkj&1@8 bZ&esy fnukad 17-04-2018] fnukad 20-04-2018] fnukad 22-04- 2018] fnukad 24-04-2018] fnukad 25-04-2018] fnukad 27-04-2018 ,oa foi{kh la[;k 1 dh vksj ls lqnhIrk eq[kthZ] lhfu;j eSustj&yhxy vQs;lZ ,.M lsØsVsfj;y] eflZMht csat izkbosV fyfeVsM dk dkm.Vj 'kiFk&i= Hkh izLrqr fd;k x;kA 19- foi{kh la[;k 2 ,oa 3 dh vksj ls viuh lk{; esa Jh jkds'k dqekj vgykor] lhfu;j Vhe eSustj ¼yhxy½ eSllZ Vh ,.M Vh eksVlZ izkbosV fyfeVsM dk 'kiFk&i= izLrqr fd;k x;k rFkk fuEu nLrkostkr is'k fd;s x;s%& 1- Vh ,.M Vh eksVlZ izkbosV fyfeVsM] ubZ fnYyh ds cSad [kkrs dk LVsVesaV fnukad 01-04-2017 ls fnukad 31-03-2018 ,oa izek.k&i= varxZr /kkjk 65&ch lk{; vf/kfu;e¼,usDlpj&,½ 2- bZ&esy fnukad 10-02-2018 ¼,usDlpj&ch½ 3- bZ&esy fnukad 15-04-2019] fnukad 17-04-2018] fnukad 20-04-2018 ,oa izek.k&i= varxZr /kkjk 65&ch lk{; vf/kfu;e¼,usDlpj&lh½ 4- fof/kd uksfVl dk tokc fnukad 26-07-2019] iksLVy jlhn e; Vªsd fjiksVZ ,oa izek.k&i= fnukad 18-10-2019 ¼,usDlpj&Mh½ 5- nks fMek.M Mªk¶V dh izfrfyfi ,oa cksMZ fjtkWY;w'ku ¼,usDlpj&bZ½ 20- lHkh i{kksa dh lk{; iw.kZ gksus ds Ik'pkr~ bl vk;ksx }kjk vafre cgl lquh xbZ ,oa vfHkys[k dk voyksdu fd;k x;kA 21- ;ksX; vf/koDrk ifjokfn;k us viuh cgl ds nkSjku dekscs'k ifjokn esa viuh vksj ls fd;s x;s vfHkopuksa dks nksgjkrs gq;s Lo;a dks foi{kh la[;k 2 ,oa 3 }kjk foi{kh la[;k 1 fuekZrk daiuh }kjk fufeZr dkj ifjokn esa fd;s x;s vfHkdFkukuqlkj dfFkr rkSj ij mRikndh; nks"k;qDr voLFkk esa ,oa laHkkfor rkSj ij iqjkus@nq?kZVukxzLr okgu dks u;s ds rkSj ij ifjoknh dks cspku fd;k x;k] ftlds lac/a k esa ifjokfn;k dh vksj ls fujarj foi{khx.k ls bZ&esy ds tfj;s viuh vkifÙk O;Dr dh tkrh jgh ,oa varr% fnukad 11 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
05-07-2018 dks Lohd`r rkSj ij foi{khx.k dh vksj ls 19]05]981@&:i;s ykSVkdj nks"k;qDr dkj okil izkIr dj yh xbZA 22- ;ksX; vf/koDrk ifjokfn;k us foi{khx.k }kjk mBkbZ xbZ bl vkifÙk ds laca/k esa fd pwfa d foi{khx.k us ifjokfn;k dks 19]05]981@&:i;s vnk dj ifjokfn;k ds }kjk vk{ksikuqlkj dfFkr rkSj ij nks"k;qDr okgu okfil dj fy;k x;k gS] vr% oLrqr% ifjokfn;k ,oa foi{khx.k ds e/; miHkksDrk ,oa lsok iznkrk dk lac/a k lekIr gks x;k gS] ;g rdZ fn;k gS fd Lohd`r rkSj ij vHkh rd ifjokfn;k dh vksj ls foi{khx.k ds uke ls okgu ds iathdj.k varj.k ds lac/a k esa vko';d nLrkostkr fu/kkZfjr QkWeZ 29@30 esa miyC/k ugha djokbZ xbZ gS vFkkZr vHkh rd dkxtksa esa ifjokfn;k gh okgu dh Lokfeuh gS ,oa ifjokfn;k ds vfHkdFkukuqlkj vHkh rd ifjokfn;k dks mlds }kjk foi{khx.k dks vnk dh xbZ jkf'k dk C;kt ,oa ifjokfn;k ds vuqrks"k ds en esa n'kkZ;s vuqlkj {kfriwfrZ ,oa ifjokn O;; ysuk 'ks"k gS] vr% vHkh rd ifjokfn;k fujarj foi{khx.k dh ÞmiHkksDRkkÞ gS ,oa foi{khx.k ÞlsokiznkrkÞ gSA mUgksaus viuh vksj ls izLrqr nLrkostksa esa 'kkfey le;≤ ij viuh vksj ls foi{khx.k dks fd;s x;s esy dh fo"k;oLrq dh vksj vk;ksx dk /;ku vkdf"kZr djrs gq;s vius }kjk izLrqr vU; nLrkostksa dh fLFkfr dks n'kkZrs gq;s fookfnr okgu ds vkxs ,oa ihNs ds foaMks Xyklst esa mRiknu dh o"kZ esa fHkUUrk gksuk ,oa bl vk/kkj ij ;g vk'kadk@laHkkouk gksuk O;Dr fd;k gS fd fookfnr okgu iqjkuk@nq?kZVukxzLr Fkk] ftls u;s ds rkSj ij ifjokfn;k dks cspku fd;k x;kA 23- ;ksX; vf/koDrk ifjokfn;k us jftLVªs'ku pktsZt dh jkf'k 5]95]000@&:i;s ds laca/k esa vius ifjokn esa fd;s x;s vfHkdFkukuqlkj bl ckr ij tksj fn;k fd mDr jkf'k ifjokfn;k }kjk gh vnk dh xbZ Fkh uk fd foi{kh la[;k 3 ds }kjk muds vuqlkj foi{kh la[;k 3 dh vksj ls xyr vk/kkjksa ij mDr jkf'k Lo;a }kjk ifjokfn;k dh vksj ls tek djok;s tkuk dgk tk jgk gS ,oa xyr rkSj ij mDr jkf'k dh olwyh dk okn lacfa /kr nhokuh U;k;ky; esa pyk j[kk gSA 12 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
24- ;ksX; vf/koDrk ifjokfn;k us foi{khx.k }kjk vius&vius tokc esa bl vk;ksx dh ifjokn dh lquokbZ ds laca/k esa {ks=kf/kdkfjrk laca/kh vkifÙk dks Hkh Lohdkj fd;s tkus ;ksX; ugha gksuk crk;k gSA mUgksua s vius rdksZa ds leFkZu esa fuEu U;kf;d n`"Vkar is'k fd;s%& 1- Civil Appeal No.- 353/2018 - M/S Daimler Chrysler India Pvt. Ltd. Versus M/S Controls and Switchgear Company Limited and anr., C.A. No. 19536-19537/2017 - Mercedes Benz India Pvt. Ltd. And anr. Versus CG Power and Industrial Solutions Ltd., C.A. No. 2633/2018 - M/S. CG Power and Industrial Solutions Ltd. Versus Mercedes Benz India Pvt. Ltd. And ors. 2- Prithviraj Bafna Vs. T and T Motors Pvt. Ltd. Complaint Case No. 159/2017, Decided on- 25-07-2019, SCDRC, Rajasthan 25- bu rdksZa dk dM+k fojks/k djrs gq;s ;ksX; vf/koDrk foi{kh la[;k 1 fuekZrk daiuh us rdZ fn;k fd ftl rjg ifjokfn;k us vius ifjokn esa fookfnr okgu esa dfFkr rkSj ij mRikndh; nks"k fo|eku gksus dk vfHkdFku fd;k gS] og mRikndh; nks"k laca/kh rF; oLrqr% miHkksDrk laj{k.k vf/kfu;e] 1986 ds varxZr dsUnz vFkok jkT; ljdkj }kjk LFkkfir vf/kd`r iz;ksx'kkyk ¼vkWFkksjkbTM yscksjsVªh½ dh vksj ls ijh{k.k fd;k tkuk laHko gS ,oa pwafd uk rks jktLFkku jkT; esa dksbZ vf/kd`r iz;ksx'kkyk fLFkr gS uk gh bl izdkj dk dksbZ ijh{k.k djk;k x;k gS] blfy;s fookfnr okgu eas mRikndh; nks"k ds laca/k esa dksbZ fu"d"kZ bl vk;ksx }kjk ugha fudkyk tk ldrkA 26- ;ksX; vf/koDrk foi{kh la[;k 1 fuekZrk daiuh dh ;g Hkh vkifÙk gS fd ifjokn esa ftl izdkj ifjokfn;k us C;kt dk vuqrks"k izeq[k :Ik ls pkgk gS] og oLrqr% miHkksDrk vk;ksx dh {ks=kf/kdkfjrk esa ugha vkrk ,oa bl izdkj dk dksbZ vuqrks"k miHkksDrk laj{k.k vf/kfu;e 1986@2019 ds varxZr fnyk;k tkuk fof/k vuqlkj laHko ugha gSA blds vfrfjDr mUgksua s ifjokfn;k dh vksj ls crkSj {kfriwfrZ fnykbZ tkus okyh jkf'k 25]00]000@&:i;s Hkh vuqfpr :Ik ls ekax fd;k tkuk ,oa bldk mn~ns';
13jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
dsoy ek= vius ekeys dks vuqfpr :i ls jkT; vk;ksx dh vkfFkZd {ks=kf/kdkfjrk ¼Precuniary Jurisdiction) Eksa yxkuk ekuk tkus ;ksX; gSA mUgksua s bl fcanq ij U;kf;d n`"Vkar Mohinder Singh Saini Versus Maxheights Township and Projects (Pvt.) Ltd.] miHkksDrk ifjokn la[;k%&1224@2018 esa fnukad 29-08-2022 dks ekuuh; jk"Vªh; miHkksDrk fookn izfrrks"k vk;ksx] ubZ fnYyh ds fu.kZ; dk vfoyEc fy;k gSA mudk ;g Hkh rdZ gS fd oLrqr% ifjokfn;k dh vksj ls n'kkZ;s vuqlkj mldks gq;s vkfFkZd uqdlku dh ek=k@jkf'k ds ckcr dksbZ lcwr is'k ugha fd;k x;k gS ;k nwljs 'kCnksa esa dgk tk;s rks lh/ks rkSj ij ifjokfn;k us Lo;a dks dksbZ gkfu gksuk izekf.kr ugha fd;k gSA 27- ;ksX; vf/koDrk foi{kh la[;k 2 ,oa 3 dh vksj ls vk;ksx ds le{k cgl ds nkSjku laf{kIr fyf[kr cgl izLrqr djrs gq;s izeq[k rdZ ;g fn;k gS fd Lohd`r rkSj ij fnukad 05-07-2018 dks ifjokfn;k us foi{khx.k ls 19]05]925@&:i;s dh jkf'k izkIr dj okgu ykSVk fn;k gS] blfy;s vc og foi{khx.k dh miHkksDrk ugha jgh gSA blds vfrfjDr mudh vkifÙk gS fd ftl izdkj dk vuqrks"k ifjokfn;k us ifjokn ds ek/;e ls bl vk;ksx ls pkgk gS] og vuqrks"k okLro esa l{ke nhokuh U;k;ky; ds le{k foLr`r nhokuh okn esa viukbZ tkus okyh izfØ;k ds rgr lHkh i{kksa ds vfHkopuksa ,oa lk{; ds vk/kkj ij of.kZr fd;k tk ldrk gS uk fd miHkksDrk laj{k.k vf/kfu;e] 1986 lejh izfØ;k ds varxZrA 28- ;ksX; vf/koDrk foi{kh la[;k 2 ,oa 3 us vk;ksx esa ;g ifjokn yafcr jgus ds nkSjku cgl gsrq ifjokfn;k }kjk vuko';d :Ik ls vkifÙk;ka fy;s tkus ds vk/kkj ij ;g fu"d"kZ fudkyk tkuk laHko gksuk crk;k gS fd ifjokfn;k dk vk'k; foi{khx.k dks gSjku&ijs'kku djds vuqf pr ykHk olwyus dk gSA mUgksua s vius rdksZa ds leFkZu esa fuEu U;kf;d n`"Vkar is'k fd;s gSa%& 1- 2016 NCJ 948 (NC) - Andhut Parab Versus Dempo Marketing Company Private Limited and anr.
14jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
2- 2013 NCJ 842 (NC) - M/s. Honda Cars India Ltd. Versus Jatinder Singh Madan, Revision Petition No. 2622/2012, Decided on- 11-10-2013 3- 2013 NCJ 212 (NC) - Major Jai Prakash, Sena Medal Versus Haryana Urban Development Authority Through its, Chief Administrator, Revision Petition No. 1989/2012, Decided on- 15-02-2013 4- Gursharan Singh Vs. Aegon Religare Life Insurance, Appeal No. 184/2014, Date of Decision- 21-05-2014, SCDRC Chandigarh 5- Indu Bala Satija Vs. Haryana Urban Development, Revision Petition No. 1506/2012, Date of Decision- 01-05-2013, NCDRC, New Delhi 6- Mr. Mukesh Kumar Jindal Vs. SBI General Insurance Company Limited and others, Consumer Complaint No. 935/2017, Date of Decision- 25-11-2022, SCDRC, New Delhi 29- geus mDr rdksZa ij euu fd;k ,oa leLr vfHkys[k dk voyksdu fd;kA 30- foi{kh la[;k 1 fuekZrk daiuh }kjk i`Fkd ls fnukad 14-02-2020 dks ,d izkFkZuk&i= izLrqr dj Lo;a dk iz'uxr ekeys esa vko';d i{kdkj ugha gksuk ,oa bl vk/kkj ij foi{kh la[;k 1 ds :Ik esa fMyhV fd;s tkus dh izkFkZuk dh xbZ Fkh] ftlesa vk;ksx }kjk fnukad 23-09-2021 dks bl vk/kkj ij fd] foi{kh la[;k 1 daiuh iz'uxr dkj dh fuekZrk daiuh gS rFkk foi{kh la[;k 2 ,oa 3 iz'uxr dkj ds Mhyj ,oa lfoZl lsaVj gSa] ifjokfn;k us ifjokni= esa iz'uxr dkj ds mRikndh; nks"k dk Hkh mYys[k fd;k gS] bl fcanq ij ifjokn ds vafre fuLrkj.k ds le; gh fopkj fd;k tk;sxk] vr% foi{kh la[;k 1 dks fMyhV djuk U;k;ksfpr ugha ekurs gq;s mDr izkFkZuk&i= vLohdkj dj fn;k x;kA blds Ik'pkr~ foi{kh la[;k 1 us vius tokc esa bl vk'k; dh vkifÙk mBkbZ gSA 15 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
31- bl iz'u ij geus fopkj fd;kA lHkh i{kksa ds vfHkopuksa ,d lk{; dks lexz :Ik ls ns[kus ij ge ;g ikrs gSa fd ifjokfn;k rFkk foi{kh la[;k 1 dkj fuekZrk daiuh us foi{kh la[;k 2 ,oa 3 Mhyj ,oa lfoZl lsaVj ds fo#) rF; vk{ksfir djrs gq;s vuqrks"k pkgk gS] lkFk gh ifjokfn;k us lHkh foi{khx.k ls fo'ks"kdj foi{kh la[;k 1 fuekZrk daiuh ls tks laokn esy ds ek/;e ls fd;s gaS] muls ;g Li"V :Ik ls tkfgj vkrk gS fd foi{kh la[;k 1 vfHkUu :Ik ls iz'uxr ekeys esa fufgr fookn ls tqM+s gq;s gSaA ;g Hkh Lohd`r fLFkfr gS fd fnukad 05-07-2018 dks tks jkf'k ifjokfn;k dks ykSVkbZ xbZ gS] og lHkh foi{khx.k }kjk lfEefyr :Ik ls ykSVkbZ xbZ gSA vfHkys[k ij foi{kh la[;k 1 ds izfrfuf/k x.ks'k jkBkSM+ dk esy fnukad 14-05-2018 miyC/k gS] ftlesa ifjokfn;k dks mlds }kjk Mkmu isesaV dh jkf'k 14]43]967@&:i;s ,oa 5 bZ,evkbZ @ 77,585/- :i;s dqy 3]87]925@&:i;s ykSVkus ds vykok ifjokfn;k }kjk _.k ds isVs yh xbZ jkf'k 42]87]400@&:i;s ,oa yksu Qksj Dykstj pktsZt 2]01]823@&:i;s ykSVkuk izLrkfor fd;k x;k gSA bl izdkj ;g ugha dgk tk ldrk gS fd ftl rjg ls foi{kh la[;k 1 us iz'uxr ekeys ls Lo;a dk dksbZ ysuk&nsuk ugha dgrs gq;s Lo;a dks vko';d i{kdkj ugha gksuk dgk gS] ;g vfHkopu Lohdkj fd;s tkus ;ksX; ugha gSA vr% foi{kh la[;k 1 dh ;g vkifÙk vLohdkj dh tkrh gSA 32- iz'uxr ekeys esa lHkh i{kksa ds vfHkopuksa ,oa lk{; ls ;g rF;kRed fLFkfr fookfnr :Ik ls izekf.kr ekus tkus ;ksX; gS fd ifjokfn;k us foi{kh la[;k 1 daiuh }kjk fufeZr eflZMht csat dkj foi{kh la[;k 2 ,oa 3 ds ek/;e ls 57]88]439@&:i;s ds izfrQy ds ,ot esa fnukad 24-11-2017 dks izkIr dhA mDr okgu fnukad 08-05-2017 dks fufeZr gksuk crk;k x;k FkkA ;g Hkh Lohd`r fLFkfr gS fd ifjokfn;k us izfrQy ds issVs 14]43]967@&:i;s crkSj Mkmu iseasV jkf'k vnk dh] ftlesa lfoZl pktsZt@U;w dkj ¼ihMhvkbZ½ dh jkf'k 1,97,888/- + 90,000/- 'kkfey FksA ;g Hkh Lohd`r fLFkfr gS fd ifjokfn;k us izfrQy dh 'ks"k jkf'k gsrq Lo;a foi{kh la[;k 1 dh foÙkh; laLFkku Daimler Financial Services India 16 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
Private Limited ls _.k fy;k ,oa _.k jkf'k dh vnk;xh 35 bZ,evkbZ @ 77,595/- :Ik;s dh tkuh FkhA 'ks"k jkf'k 27]62]703@&:i;s 36oha fdLr ds rkSj ij Buy Back Scheme Of Mercedes Benz ds varxZr vnk dh tkuh FkhA ;g Hkh Lohd`r fLFkfr gS fd ifjokfn;k us okgu ds ba';ksjsl a ds isVs 74]088@&:i;s dh jkf'k Hkh Lo;a vnk dhA 33- vc ge i{kdkjku dh vksj ls izLrqr vfHkopu ,o lk{; rFkk ifjokn ds laca/k esa dh xbZ vafre cgl ds vk/kkj ij mn~Hkwr fuEu fopkj.kh; fcanqvksa ij Øeokj foospu djax s s%& 1- jftLVªs'ku pktsZt 2- miHkksDrk lsokiznkrk lac/a k dh lekfIr 3- mRikndh; nks"k ckcr vf/kd`r iz;ksx'kkyk }kjk ijh{k.k dh vko';drk 4- jkT; vk;ksx dh {ks=kf/kdkfjrk dk vHkko 5- lejh izfØ;k ls fuiVkjk laHko ugha gksuk 6- vuqrks"k 1- jftLVªs'ku pktsZt jftLVªs'ku pktsZt dh jkf'k 5]95]000@&:i;s ds ckcr ifjokfn;k] foi{kh la[;k 2 ,oa 3 ds e/; fookn gS D;ksfa d tgka ,d vksj ifjokfn;k us mDr jkf'k Lo;a }kjk vnk djuk crk;k gS] ogha foi{kh la[;k 3 us ifjokfn;k dh vksj ls Lo;a }kjk mDr jkf'k tek djkuk dgk gS] pwfa d mHk;i{k ds vfHkopuksa ,d lk{; ls ;g Lohd`r fLFkfr gS fd mDr jkf'k 5]95]000@&:i;s ds ckcr foi{kh la[;k 2 ,oa 3 dh vks j ls mDr jkf'k dh olwyh gsrq l{ke nhokuh U;k;ky; ds le{k okn izLrqr dj j[kk gS fd vHkh rd fopkjk/khu gksdj yafcr gSA bl ifjfLFkfr esa tgka rd 5]95]000@&:i;s dh jkf'k dk laca/k gS] mDr jkf'k ds lac/a k esa bl ifjokn esa ge dksbZ fopkj djus gsrq Lo;a dks l{ke ugha ikrsA gekjs fouez erkuqlkj mDr jkf'k ds lac/a k esa l{ke nhokuh U;k;ky; gh mHk;i{kksa ds vfHkopuksa ,oa lk{; ds vk/kkj ij fu.kZ; iznku djsxk fd vk;k mDr jkf'k 17 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
ifjokfn;k }kjk O;fDrxr rkSj ij tek djkbZ xbZ ;k foi{kh la[;k 3 }kjk tek djokbZ xbZA 2- miHkksDrk lsokiznkrk laca/k dh lekfIr tSlk fd mijksDr foospu esa tkfgj vk;k gS fd lHkh foi{khx.k us izeq[k :Ik ls ;g vkifÙk mBkbZ gS fd fnukad 05-07-2018 dks ifjokfn;k }kjk Lohd`r rkSj ij fookfnr okgu foi{khx.k dks ykSVk;k tkdj vius }kjk tek jkf'k 19]05]981@&:i;s izkIr dj fy;s x;s gSa] vr% oLrqr% fof/k vuqlkj ifjokfn;k ,oa foi{khx.k ds e/; miHkksDrk ,oa lsok iznkrk dk laca/k lekIr gks x;k gSA bl fcanq ij fopkj djus ij ge ;g ikrs gSa fd Lohd`r rkSj ij vHkh rd ifjokfn;k }kjk vius }kjk Ø;'kqnk fookfnr okgu dks fnukad 05-07-2018 dks ykSVk;s tkus ds ckotwn mlds LoRo lac/a kh nLrkostkr foi{khx.k ds uke ls varfjr djus lac/a kh dk;Zokgh laikfnr ugha dh xbZ gSA mYys[kuh; gS fd foi{khx.k dh vksj ls bl vk'k; dk dksbZ izek.k bl vk;ksx ds le{k is'k ugha fd;k x;k gS] ftlls ;g izekf.kr gksrk gks fd fnukad 05-07-2018 ds ckn fof/k vuqlkj fookfnr okgu dh vkj-lh- ifjokfn;k ds uke ls varfjr gksdj foi{khx.k ds uke ls gks xbZ gksA bl izdkj fof/kd n`f"V ls ifjokfn;k vHkh rd fookfnr okgu dh Lokfeuh gS rFkk pwfa d vius ifjokn ds ek/;e ls ifjokfn;k us foi{khx.k }kjk okgu ykSVk;s tkus ls iwoZ mlus fnukad 24-11-2017 dks okgu miyC/k djok;s tkus ls fnukad 05-07-2018 dks okgu ykSVk;s tkus rd ifjokn esa vius vfHkopuksa esa yxk;s vk{ksikuqlkj fookfnr okgu nks"kiw.kZ voLFkk esa foØ; fd;k] ftlesa izeq[k :Ik ls okgu Ø; djus ds i'pkr~ ifjokfn;k dks fMyhoj djus ds rqjar ckn ls ykSVk;s tkus rd mlesa ddZ'k vkokt ¼LØhfpax ukWbl½ vkrh jgh vkSj ftldk rduhdh ijh{k.k foi{khx.k ds l{ke rduhf'k;uksa }kjk fd;k x;k] fdarq mDr nks"k dk fuokj.k ugha gqvk ,oa leL;k ;Fkkor fo|eku jgh ,oa ifjokfn;k us tc bl fcanq dks fujarj foi{khx.k ls bZ&esy ds laokn ds ek/;e ls mtkxj fd;k rks varr% foi{khx.k us fnukad 05-07-2018 dks ifjokfn;k }kjk tek jkf'k ykSVkrs gq;s okgu okil izkIr dj fy;kA ;g Hkh mYys[kuh; gS fd ifjokfn;k us okgu 18 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
esa mijksDrkuqlkj fo|eku rduhdh nks"k ds vfrfjDr okgu ds fuekZ.k o"kZ dks n`f"Vxr j[krs gq;s okgu esa yxs foaM Xyklst fuekZ.k vof/k esa fHkUurk ds vk/kkj ij ;g vk{ksi Hkh yxk;k gS fd okgu laHkkfor :i ls iqjkuk@nq?kZVukxzLr Fkk] ftlds crkSj u;k okgu ifjokfn;k dks miyC/k djok fn;k x;kA blds vfrfjDr ifjokfn;k us okgu ds ohvkbZ,u dk Hkh fof'k"B ¼;wuhd½ ugha gksus dk vk{ksi yxk;k gSA pwfa d mDr lHkh dfe;ka ;k O;kikfjd&O;ogkj ifjokfn;k }kjk okgu Ø; djus ls okgu mlds dCts esa jgus rd dh vof/k ls lacaf/kr FkkA vr% ;g ugha dgk tk ldrk fd ifjokfn;k dk lac/a k ek= okgu ykSVk;s tkus dh frfFk 05-07-2018 ls fof/k vuqlkj crkSj miHkksDrk lekIr gks x;k gksA bl izdkj ge foi{khx.k dh mDr vkifÙk dks Lohdkj fd;s tkus ;ksX; ugha ikrs fd fnukad 05-07-2018 ds ckn ifjokfn;k] foi{khx.k dh miHkksDrk ugha jgh ,oa foi{khx.k lsok iznkrk ugha jgsA 3- mRikndh; nks"k ckcr vf/kd`r iz;ksx'kkyk }kjk ijh{k.k dh vko';drk tgka rd foi{kh la[;k 1 fuekZrk daiuh dh vksj ls ;ksX; vf/koDrk }kjk mRikndh; nks"k ds izek.k gsrq vf/kd`r iz;ksx'kkyk ls ijh{k.k djok;k tkuk vko';d gksuk ,oa blds iz'uxr ekeys esa vHkko gksus ds vk/kkj ij ifjokfn;k ds vk{ksikuqlkj okgu esa mRikndh; nks"k izekf.kr ugha gksus dk laca/k gSA izFker% pwfa d Lo;a foi{khx.k us ifjokfn;k ls fookn fuiVkus ds mn~ns'; ls okgu dks fnukad 05-07-2018 dks izkIr dj fy;k gS ,oa ifjokfn;k }kjk tek jkf'k ykSVk nh gSA ,slh fLFkfr esa vc bl fcanq ij foospu djuk vFkZghu izrhr gksrk gS fd vk;k okgu esa mRikndh; nks"k fo|eku Fkk vFkok ughaA ;g Hkh mYys[kuh; gS fd ifjokfn;k dh vksj ls vfHkys[k ij izLrqr nLrkostkr] ftlesa izeq[k :Ik ls Lo;a }kjk foi{khx.k ls fookfnr okgu ds nks"k] mRiknu o"kZ lansgkLin ,oa okgu dk laHkkfor rkSj ij iqjkuk@nq?kZVukxzLr gksus ds ckotwn u;s okgu ds rkSj ij ifjokfn;k dks csps tkus ds rF; izdV fd;s x;s gSa ,oa tgka rd fookfnr okgu esa izkjaHk ls ysdj ykSVk;s tkus rd mlesa ddZ'k vkokt ¼LØhfpax ukWbl½ lacfa /kr nks"k fo|eku gksus dk laca/k gSA ;g rF; dekscs'k Lo;a foi{khx.k us 19 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
Hkh Lohdkj fd;k gS fd ,slk nks"k Fkk] gkykafd foi{khx.k us bls vkWijs'kuy bu uspj gksuk crk;k gS ,oa bls mRikndh; nks"k ugha gksuk crk;k gSA gekjs fouez er esa okgu ds laca/k esa dfFkr rkSj ij mlesa ifjokfn;k ds ikl okgu vkus ls ykSVk;s tkus rd mlesa mRikndh; nks"k] ftl izdkj ifjokfn;k us vius vfHkdFku esa vk{ksfir fd;k gS] mlds fo|eku gksus vFkok ugha gksus ds ckcr vc gekjs mijksDr foospukuqlkj dksbZ foospu fd;k tkuk fdlh Hkh n`f"V ls vko';d] mfpr izrhr ugha gksrk D;ksfa d vU;Fkk Hkh ifjokfn;k us vc vius }kjk tek jkf'k ij C;kt] vius }kjk okgu Ø; djus ls ykSVk;s tkus rd mldks gq;s ekufld] 'kkjhfjd larki dh {kfriwfrZ ,oa ifjokn O;; fnyk;s tkus dh izkFkZuk dh gS] blfy;s ,izksfiz;sV iz;ksx'kkyk ls ijh{k.k ugha djok;s tkus vHkok djok;s tkus ds laca/k esa ;g iz'u xkS.k gks tkrk gS ,oa blds vk/kkj ij gekjs fouez er esa foi{khx.k dksbZ ykHk izkIr djus ds vf/kdkjh ugha gSA 4- jkT; vk;ksx dh {ks=kf/kdkfjrk dk vHkko tgka rd foi{khx.k }kjk fo'ks"kdj foi{kh la[;k 1 fuekZrk daiuh }kjk mBkbZ xbZ bl vkifÙk dk laca/k gS fd ifjokfn;k }kjk pkgs x;s C;kt ds vuqrks"k gsrq bl vk;ksx dks {ks=kf/kdkfjrk ugha gS rFkk 25]00]000@&:i;s crkSj {kfriwfrZ dk vuqrks"k ifjokfn;k us bl vk;ksx ds le{k vius ekeys dks vkfFkZd {ks=kf/kdkfjrk esa ykus ds mn~ns'; ls n'kkZ;k gSA vU;Fkk Hkh mDr vkifÙk ds laca/k esa ge ;g ikrs gSa fd ifjokfn;k us vius ifjokn ds pj.k la[;k 28 esa vk;ksx ds {ks=h; ,oa vkfFkZd {ks=kf/kdkj ds lac/a k esa fu;ekuqlkj vfHkopu fd;s gSa%& " That complainant declares that this Hon'ble Commission has territorial as well as precuniary jurisdiction to adjudicate the present matter, as all the parties reside in Jaipur and further the showroom where the purchase was made is situated/executed in Jaipur, which is within the territorial jurisdiction of this Hon'ble Commission"
20jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
foi{kh la[;k 1 fuekZrk daiuh us vius ifjokn ds pj.k la[;k 28 dk tokc fu;ekuqlkj fn;k gS%& " That the jurisdiction of the Hon'ble Commission is denied specifically under all circumstances since there is neither any consumer dispute nor any consumer relationship between the complainant and opposite parties as the vehicle under issue has already been returned by complainant to the opposite party no. 3 and an amount of Rs 19,05,981/- has already been returned back to the complainant much prior to her agitating the closed issue here before this Hon'ble Commission. It is submitted here that since the claim by complainant is of interest and compensation as per the prayer clause, the same can only be adjudicated by the civil court since it requires detailed evidence to the led and which would be required to pass the rest of cross-examination in order to bring out the truth and to meet the ends of justice."
bl izdkj izFke n`"V;k ge ;g ikrs gSa fd foi{kh la[;k 1 fuekZrk daiuh us {ks=kf/kdkj ds laca/k esa fdlh izdkj dh dksbZ vkifÙk gh vius tokc esa ugha mBkbZ gSA pwfa d ;g ekeyk miHkksDrk laj{k.k vf/kfu;e] 1986 ds varxZr izLrqr fd;k x;k gS] vr% {ks=kf/kdkj ds fcanq ij vkxs foospu djus ls iwoZ ge miHkksDrk laj{k.k vf/kfu;e 1986 dh /kkjk 11¼1½ dk mYys[k djuk mfpr ikrs gSa%& "11(1) Subject to the other provisions of this Act, the District Forum shall have jurisdiction to entertain complaints where the value of the goods or services and the compensation, if any, claimed [does not exceed rupees twenty lakhs]."
gekjs le{k ;ksX; vf/koDrk foi{kh la[;k 1 us ekuuh; jk"Vªh; miHkksDrk vk;ksx ds U;kf;d n`"Vkar Mohinder Singh Saini Versus Maxheights Township and Projects (Pvt.) Ltd. ¼mijksDrkuqlkj½ mnjr fd;k gSA bldk llEeku v/;;u djus ij ge ;g mfpr ikrs gSa fd mDr ekeys esa gekjs fouez erkuqlkj ekuuh; jk"Vªh; miHkksDrk vk;ksx }kjk lacfa /kr 21 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
ifjoknh }kjk foi{khx.k ds fo#) ¶ysV r;'kqnk cspku ds bdjkjukes ds vuqlkj ;Fkk le; ¶ysV dk dCtk miyC/k ugha djok;s tkus lacfa /kr lsok esa deh@vuqfpr O;kikj&O;ogkj ds fcanq ij fofu'p; djrs gq;s ;g er O;Dr fd;k fd lacfa /kr ifjoknh }kjk izfrQy ds ,ot esa tek jkf'k ds vykok 30]00]000@&:i;s ekufld ,oa 'kkjhfjd larki dh {kfriwfrZ gsrq 40]00]000@&:i;s ¶ysV dh dher dh c<+ksrjh ds QyLo:Ik] 2]00]000@&:i;s ifjokn O;; ,oa 6]00]000@&:i;s fdjk;s ij [kpZ jkf'k pkgs tkus dks ekuuh; mPpre U;k;ky; ds U;kf;d n`"Vkar DLF Homes Panchkula Pvt. Ltd. Vs. DS Dhanda (2020) 16 SCC 318 ds fu.kZ;kuqlkj miHkksDrk laj{k.k vf/kfu;e ds varxZr fofHkUu pj.kksa esa LFkkfir miHkksDrk vk;ksxksa dks vkfFkZd {ks=kf/kdkfjrk ls ekeys dks cpkus ds mn~ns'; ls mPp Lrjh; miHkksDrk vk;ksxksa dk ekeyk cukdj izLrqr djuk fu/kkZfjr fd;k gSA gekjs fouez erkuqlkj izFker% mDr U;kf;d n`"Vkar Mohinder Singh Saini Versus Maxheights Township and Projects (Pvt.) Ltd. ds iz'uxr ekeys ds rF;ksa ,oa ifjfLFkfr;ksa ls fHkUu rF;ksa ,oa ifjfLFkfr;ksa ij vk/kkfjr fu.kZ; gSA f}rh; Lohd`r rkSj ij ifjokfn;k us fookfnr okgu foi{khx.k ls 57]88]439@&:i;s izfrQy dh ,ot esa Ø; fd;k Fkk ,oa Mkmu iseasV jkf'k mijksDr foospu esa n'kkZ;s vuqlkj vU; jkf'k;ka lfgr vnk dh Fkh rFkk izfrQy dh 'ks"k jkf'k _.k ysdj vnk dh FkhA ,slh fLFkfr esa ;g ns[krs gq;s fd fnukad 24-11-2017 dks okgu izkIr djus ls ysdj fnukad 05-07-2018 dks okgu ykSVk;s tkus rd Lohd`r rkSj ij ifjokfn;k us crkSj miHkksDrk@okgu Lokfeuh bl okgu dk mi;ksx@miHkksx ugha fd;k ,oa mDr vof/k esa okgu dks ifjokfn;k }kjk ugha pyk;k tk ldk ,oa tc Hkh okgu dks pyk;k x;k rFkk og foi{khx.k ds }kjk miyC/k djok;k x;k] VsDuhf'k;u@pkyd }kjk gh pyk;k x;kA bu ifjfLFkfr;ksa esa bl Lohd`r fLFkfr dks n`f"Vxr j[krs gq;s gh Lo;a foi{khx.k us ,d izdkj ls ifjokfn;k ds ekeys dks lgh ekurs gq;s ;g mfpr le>k fd fookfnr okgu okil izkIr dj fy;k tkos rFkk ifjokfn;k 22 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
dks mlds }kjk tek jkf'k ykSVk nh tkosA ,slh fLFkfr esa bruh vf/kd jkf'k esa okgu Ø; djus ds ckotwn okgu esa fo|eku nks"k ds dkj.k okgu dk mi;ksx djuk laHko ugha gksuk ,oa fujarj ijs'kku jgdj foi{khx.k ls laidZ djrs jguk vkfn ,slh ifjfLFkfr;ka gSa] ftuds vk/kkj ij lkisf{kd rkSj ij ¼Relatively) ifjokfn;k }kjk pkgk x;k vuqrks"k ekuuh; jk"Vªh; miHkksDrk vk;ksx ds mDr U;kf;d n`"Vkar ,oa blesa lanfHkZr ekuuh; mPpre U;k;ky; ds U;kf;d n`"Vkar DLF Homes Panchkula Pvt. Ltd. Vs. DS Dhanda ¼mijksDrkuqlkj½ dh ifjf/k esa 'kkfey gksus ;ksX; ekeyk ugha ekuk tk ldrk vFkkZr iz'uxr ekeys ds rF;ksa ,oa ifjfLFkfr;ksa esa ;g fu"d"kZ ugha fudkyk tk ldrk fd ifjokfn;k us nqjk'k;iwoZd l{ke ftyk miHkksDrk vk;ksx dh {ks=kf/kdkfjrk ls gVk;k tkdj vuqfpr rkSj ij vuqrks"k izkIr djus ds vk'k; ls ekeys dks bl vk;ksx dh vkfFkZd {ks=kf/kdkfjrk dk cuk;k x;k gks] vr% mijksDr vkifÙk Hkh Lohdkj fd;s tkus ;ksX; izrhr ugha gksrh gSA 5- lejh izfØ;k ls fuiVkjk laHko ugha gksuk tgka rd foi{kh la[;k 2 ,oa 3 dh vksj ls mBkbZ xbZ bl vkifÙk dk laca/k gS fd iz'uxr ekeys esa ifjokfn;k dh vksj ls tks fookn mBk;k x;k gS] mldks foi{khx.k ds tokc ds izR;FkhZ esa miHkksDrk laj{k.k vf/kfue;] 1986 ds varxZr iznr lejh izfØ;k ls ugha fuiVk;k tk ldrk ,oa bl izdkj ds fooj.k esa mHk;i{kksa ds vfHkopuksa ,oa lk{; ds vk/kkj ij l{ke nhokuh U;k;ky; }kjk gh foLr`r vUoh{kk ds Ik'pkr~ gh fu.kZ; fy;k tk ldrk gSA ge ;g ikrs gSa fd mDr vkifÙk Lohdkj fd;s tkus ;ksX; ugha gS D;ksfa d tSlk fd geus mijksDr foospu esa crk;k] bl ekeys esa lkjxfHkZr rkSj ij ifjokfn;k }kjk okgu foi{khx.k ls Ø; fd;k tkuk] okgu esa izkjaHk ls gh nks"k gksuk ,oa ifjokfn;k ds }kjk dsoy esy ds ek/;e ls vkifÙk mBk;s tkus ij foi{khx.k }kjk fnukad 05-07-2018 dks fookfnr okgu okil ysdj ifjokfn;k }kjk tek jkf'k ykSVk;s tkus lacfa /kr rF; dekscs'k Lohd`r gSA ifjokfn;k ,oa foi{kh la[;k 2 ds e/; jftLVªs'ku jkf'k 5]95]000@&:i;s dh jkf'k dk fookn Lohd`r rkSj ij l{ke nhokuh U;k;ky; ds le{k 23 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
fopkjk/khu gSA ,slh fLFkfr esa vc iz'uxr ekeys esa izeq[k fopkj.kh; fcanq ;gh gS fd vk;k ifjokfn;k vius }kjk Ø;'kqnk okgu dks fnukad 05-07-2018 dks foi{khx.k dks ykSVkus ds ckotwn ifjokn esa fd;s x;s vfHkopukuqlkj tek'kqnk jkf'k 19]05]981@&:i;s ij tek djkus dh fnukad 05-07-2018 rd dk C;kt] {kfriwfrZ ,oa ifjokn O;; izkIr djus dh vf/kdkfj.kh gS vFkok ughaA mDr fcanq ds lac/a k esa gekjs fouez erkuqlkj miHkksDrk laj{k.k vf/kfu;e] 1986@2019 ds izko/kku lejh izfØ;k ds varxZr fookn dk fuiVkjk fd;k tkuk laHko gS ,oa ftlds fy;s mlh izdkj foi{kh la[;k 2 ,oa 3 nhokuh U;k;ky; esa okn izLrqr djuk vko';d gksuk crkrs gSa] og vkifÙk Lohdkj fd;s tkus ;ksX; ugha gSA 6- vuqrks"k vc ge bl fcanq ij fopkj djsx a s fd vk;k ifjokfn;k }kjk tks vuqrks"k vius ifjokn esa pkgk x;k] Okg ;Fkk :Ik ls fnyk;k tkuk laHko gS ;k ughaA ;fn ugha rks fdl lhek rd vuqrks"k bl vk;ksx }kjk fnyk;k tkuk pkfg;sA vius ifjokn esa ifjokfn;k us vius }kjk tek djkbZ xbZ jkf'k ij C;kt dh x.kuk 24 izfr'kr okf"kZd nj ds vk/kkj ij dh gS] tks fd izFke n`"V;k vuqfpr gksdj vkuqikfrd n`f"V ls vf/kd (Proportionately Disproportionate) ekus tkus ;ksX; gSA 34- gekjs fouez erkuqlkj ;g ns[krs gq;s fd og ifjokfn;k }kjk fofHkUu enksa esa le;≤ ij foi{khx.k dks vnk jkf'k Øe'k% Mkmu iseasV jkf'k 14]43]967@&:i;s ba';ksjsal dh jkf'k 74]085@&:i;s ,oa ebZ 2018 rd foi{khx.k }kjk ifjokfn;k ls olwyh 5 bZ,evkbZ @ 77585@&:i;s dqy 3]87]925@&:i;s lfgr lfEefyr :Ik ls dqy 19]05]981@&:i;s ykSVkbZ xbZ gS vFkkZr Lohd`r :Ik ls mDr jkf'k ftl&ftl fnukad ls fHkUu&fHkUu enksa esa ifjokfn;k us foi{khx.k dks vnk dh ;k foi{khx.k us izkIr dh] ml&ml fnukad ls fnukad 05-07-2018 rd izR;sd tek dh fnukad ls vnk;xh rd 9 izfr'kr okf"kZd nj ls lk/kkj.k C;kt ifjokfn;k foi{khx.k ls izkIr djus dh vf/kdkfj.kh ekus tkus ;ksX; gSA 24 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
35- tgka rd {kfriwfrZ dk laca/k gS] ifjokfn;k us 25]00]000@&:i;s crkSj {kfriwfrZ fnyk;s tkus dh izkFkZuk dh gSA gekjs fouez er esa iz'uxr ekeys esa lHkh i{kksa ds vfHkopuksa ,oa lk{; dks n`f"Vxr j[krs gq;s rFkk bl rF; dks n`f"Vxr j[krs gq;s fd ifjokfn;k }kjk Ø; fd;s x;s okgu dk ewY; 57]88]439@&:i;s Fkk ,oa ifjokfn;k us bl isVs viuh vksj ls Mkmu isesaV jkf'k ,oa ba';ksjsal dh jkf'k tek djkbZ rFkk foi{kh la[;k 1 dh lg;ksxh foÙkh; laLFkk ls _.k izkIr dj 'ks"k izfrQy dh jkf'k vnk dh] fdarq Lohd`r rkSj ij fnukad 24-11-2017 ls fnukad 05-07-2018 ds e/; oLrqr% ifjokfn;k vius }kjk Ø; fd;s x;s okgu dk mi;ksx@miHkksx djus ls oafpr jgh ,oa vius }kjk bruh vf/kd jkf'k O;; djus ds Ik'pkr~ Ø;'kqnk okgu dk vkuan ugha mBk ldh ,oa brus vf/kd eg¡xs okgu esa izkjaHk ls gh fo|eku nks"k ¼ddZ'k vkokt@LØhfpax ukWbl½ ls O;fFkr gksdj mlus etcwju fujarj esy ds ek/;e ls leL;k dh tkudkjh foi{khx.k dks nh] fdarq leL;k dk fujkdj.k ugha gks ik;k ,oa varr% fookn dh ifj.khfr ifjokfn;k ls foi{khx.k }kjk okgu ysdj ifjokfn;k }kjk tek'kqnk jkf'k ifjokfn;k dks ykSVkus ls gqbZA gkykafd foi{khx.k us okgu O;olk; dh mRd`"V ijaijkvksa dk fuoZgu djrs gq;s ifjokfn;k dks mlds }kjk tek jkf'k ykSVk nh ,oa dksbZ n.MkRed jkf'k olwy ugha dh] fdarq bldk ;g vfHkizk; ugha fudkyk tk ldrk fd fnukad 24-11-2017 ls fnukad 05-07-2018 ds e/; ifjokfn;k dks dksbZ ekufld ,oa 'kkjhfjd larki ugha gqvk gks] cfYd blds foijhr fuf'pr :Ik ls ftu ifjfLFkfr;ksa ls ifjokfn;k ,oa mlds ifjtu xqtjsa gSa] mlls LokHkkfod :Ik ls ekufld ,oa 'kkjhfjd larki ,oa {kfr gksuk laHko ekus tkus ;ksX; gS ,oa ;gh fu"d"kZ fudyrk gS fd fuf'pr :Ik ls ifjokfn;k ,oa mlds ifjtu ekufld ,oa 'kkjhfjd :Ik ls O;fFkr@larIr gq;s gksx a s] vr% {kfriwfrZ ds rkSj ij fopkjk/khu izdj.k fo'ks"k ds rF;ksa ,oa ifjfLFkfr;ksa dks n`f"Vxr j[krs gq;s vkuqikfrd n`f"V ls ifjokfn;k] foi{khx.k ls ifjokn esa dh xbZ izkFkZukuqlkj 25]00]000@&:i;s rks izkIr djus dh vf/kdkfj.kh ugha ekuh tk ldrh] fdarq U;k; ds mn~ns';
25jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
dh iwfrZ dks n`f"Vxr j[krs gq;s ifjokfn;k] foi{khx.k ls crkSj {kfriwfrZ 8]00]000@&:i;s izkIr djus dh vf/kdkfj.kh gksuk ekus tkus ;ksX; gSA 36- tgka rd ifjokn O;; dk lac/a k gS] izdj.k ds rF;ksa ,oa ifjfLFkfr;ksa esa 50]000@&:i;s crkSj ifjokn O;; fnyk;k tkuk mfpr izrhr gksrk gSA gekjs fouez erkuqlkj jkT; vk;ksx ds fu.kZ;kuqlkj ns; jkf'k dh vnk;xh dk mÙkjnkf;Ro foi{kh la[;k 1 fuekZrk daiuh ,oa foi{kh la[;k 2 ,oa 3 okgu ds Mhyj@lfoZl lsaVj dk la;qDr :Ik ls ,oa i`Fkd&i`Fkd fu/kkZfjr fd;s tkus ;ksX; ik;k tkrk gSA blds vfrfjDr ;g Hkh Li"V djuk mfpr ik;k tkrk gS fd ;fn fu.kZ;kuqlkj foi{khx.k }kjk fnukad 05-07-2018 dks fofHkUu enksa esa ifjokfn;k dks tek ,oa olwyh xbZ jkf'k ij ns; C;kt dh jkf'k bl fu.kZ; dh fnukad ls nks ekg dh vof/k esa vnk ugha dh tkrs gS rks nks ekg Ik'pkr~ ls vnk;xh rd 6 izfr'kr okf"kZd lk/kkj.k C;kt nj ls mDr leLr jkf'k ij C;kt ikus dh vf/kdkfj.kh Hkh gksxhA vkns'k vr% ifjokfn;k 'kSokyh ikyhoky }kjk foi{khx.k eflZMht cat s bafM;k izkbosV fyfeVsM ds fo#) izLrqr ;g ifjokn la;qDr :Ik ls ,oa i`Fkd&i`Fkd :Ik ls Lohdkj fd;k tkdj vkns'k fn;k tkrk gS fd ifjokfn;k] foi{khx.k ls la;qDr :Ik ls ,oa i`Fkd&i`Fkd :Ik ls mlds }kjk tek jkf'k 14]43]967@&:i;s + 74]088@&:i;s + 3,87,925/- :i;s = 19,05,980/- :Ik;s ¼v{kjs mUuhl yk[k ikap gtkj ukS lkS vLlh :Ik;s½ ij mDr jkf'k ftl&ftl fnukad ls fHkUu&fHkUu enksa esa ifjokfn;k us foi{khx.k dks vnk dh ;k foi{khx.k us izkIr dh] ml&ml fnukad ls fnukad 05-07-2018 rd izR;sd tek dh fnukad ls vnk;xh rd 9 izfr'kr okf"kZd nj ls lk/kkj.k C;kt izkIr djus dh vf/kdkfj.kh gksxhA ifjokfn;k] foi{khx.k ls la;qDr :Ik ls ,oa i`Fkd&i`Fkd :Ik ls 8]00]000@&:i;s ¼v{kjs vkB yk[k :Ik;s½ crkSj {kfriwfrZ ,oa 50]000@&:i;s ¼v{kjs ipkl gtkj :Ik;s½ ifjokn O;; izkIr djus dh vf/kdkfj.kh gksxhA 26 jktLFkku jkT; miHkksDrk vk;ksx] t;iqj ifjokn la[;k%&141@2019 Shaiwali Paliwal Vs. Mercedes Benz India Pvt. Ltd. and ors.
;g Hkh Li"V fd;k tkrk gS fd ;fn fu.kZ;kuqlkj foi{khx.k }kjk fnukad 05-07-2018 dks fofHkUu enksa esa ifjokfn;k dks tek ,oa olwyh xbZ jkf'k ij ns; C;kt dh jkf'k bl fu.kZ; dh fnukad ls nks ekg dh vof/k esa vnk ugha dh tkrh gS rks nks ekg Ik'pkr~ ls vnk;xh rd 6 izfr'kr okf"kZd lk/kkj.k C;kt nj ls mDr leLr jkf'k ij ifjokfn;k] foi{khx.k ls la;qDr :Ik ls ,oa i`Fkd&i`Fkd :Ik ls C;kt ikus dh vf/kdkfj.kh Hkh gksxhA ¼jkeQwy xqtZj½ ¼vrqy dqekj pVthZ½ lnL; lnL;¼U;kf;d½ @lk{kh ikjhd@