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[Entire Act]
Union of India - Section
Section 4 in Regulation on Quality of Service of Dial-Up and Leased Line Internet Access Service, 2001
4. Quality Of Service Benchmarks for Dial-up access to the ISP Node. -
| Parameters/Service Indicators of Dial-up access | Benchmarks(To be achieved within 6 months) | |
| A | Service Activation Time | 6 hrs |
| B | Service Accessibility | |
| (i) Time to access | 30 sec | |
| (ii) Probability of accessing the ISP node in the; | ||
| (a) First attempt | 80% | |
| (b) Second attempt | 90% | |
| (c) Third attempt | 99% | |
| (iii) ISP node unavailability in a month not to exceed | 30 min | |
| C | Grade of service (GOS) on the link connecting PSTN node to the ISP node | 1 in 100 |