Section 4(7) in Orissa Electricity Regulatory Commission (Grievances Redressal Forum and Ombudsman) Regulations, 2004
(7)The Forum shall decide the complaint expeditiously and shall communicate its decision to the Complainant within a period not exceeding 45 days of the receipt of the complaint by the Forum. The Forum shall give the reasons in support of its decisions. The views, if any, expressed by the co-opted member shall also be communicated to the complainant.
