Section 4(7)(iii) in Orissa Electricity Regulatory Commission (Determination of Open Access Charges) Regulations, 2006
(iii)With regard to quality, continuity and reliability of power supply to the premises of an ope.n access customer, the distribution licensee shall be bound by the provisions of OERC (Licensees' Standard of Performance) Regulations, 2004 and Orissa Grid Code as applicable to embedded customers.