Section 27(II) in Tamil Nadu Electricity Regulatory Commission - Tamil Nadu Electricity Distribution Standards of Performance Regulations, 2004
(II)[ "Non-compliance of the Standards contained in this regulation by the licensee shall not be treated as violation and the Distribution Licensee shall not be required to pay any compensation to affected consumers if such violation is caused due to grid failure, or a fault on the Transmission Licensee's network, or on account of the instructions given by the SLDC/SSLDC, over which the Distribution Licensee has no reasonable control.] [Inserted by Commission's Notification No. TN ERC/SPR/9/1-4, dated 25th July 2006, (w.e.f 16.8.2006).]
