State Consumer Disputes Redressal Commission
Rakesh Goel S/O Om Prakash Goel vs All India Navyog Astrologers ... on 4 May, 2018
1 jkT; miHkksDrk fookn izfrrks"k vk;ksx] cSap la- 2] jktLFkku t;iqj vihy la[;k&72@2018 Rakesh Goel S/o Shri Om Prakesh Goel, R/o Kumar Kothi, Kachahari Road, Ajmer, (Raj)
------ vihykFkhZ cuke 1 All India Bavyug Astrologers Federation, (Registered), Through The Foundry Chairman, Professor Dr. Dilip Kumar, A1///30, Sector 6, Second Floor, Ayodhya Chowk, Near Agarwal Swets, Rohani, Delhi 11008 2 Professor Dr. Dilip Kumar, A1///30, Sector 6, Second Floor, Ayodhya Chowk, Near Agarwal Swets, Rohani, Delhi 110085.
3 Holiday World Pvt. Ltd., Through the
Director, House No. 133-6, Katwaria
Sarai, Near Kutub Hotel, New Delhi-
110085.
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;g vihy fo}ku ftyk eap vtesj ds fu.kZ; fnukad 19-12-2017 ds fo:) izLrqr gqbZ gS ftlds }kjk mUgksaus ifjoknh dk ifjokn Lohdkj djrs gq, ifjoknh dks ekufld lUrki ds fy, nl gtkj :i;s rFkk ifjokn O;; ikap gtkj :i;s fnyk;s tkus dk vkns'k fn;k A bl vkns'k ls O;fFkr gksdj ifjoknh us ;g vihy izLrqr dh gS fd ifjoknh dks fnykbZ xbZ {kfriwfrZ vR;f/kd U;wu gS A bl ifjokn ds rF;ksa ds vuqlkj foi{kh la[;k&1 o 2 us ,d foKkiu fudkyk ftlds vuqlkj flaxkiqj esa ,d vUrjkZ"Vªh; T;ksfr"k lEesyu dk vk;kstu fnukad 23-06-2016 dks gksuk Fkk] blds lkFk gh mlesa flaxkiqj ;k=k dk 4 jkr vksj 5 fnu dk ,d izksxzke Hkh fn;k x;k Fkk A bl foKkiu ds vuqlkj izfr O;fDr 58 gtkj :i;s tek djk;s tkus Fks A bl foKkiu esa bl jkf'k esa czsd QkLV] yap rFkk fMuj lfEefyr Fks rFkk i;ZVd LFkyksa dk Hkh mYys[k Fkk tgka tgka ?kqek;k tk;sxk A bl foKkiu dks foi{kh la[;k&2 ds }kjk tkjh fd;k x;k Fkk vksj iathdj.k ds fy, mldk Qksu uEcj fn;k x;k Fkk A blds lkFk gh ;g crk;k x;k Fkk fd ;g lEesyu flaxkiqj esa Hotel Grand Central 22, Cavenagh Road Singapore esa vk;ksftr gksxk A ifjoknh us bl vUrjkZ"Vªh; lEesyu esa Hkkx ysus ds fy, iathdj.k djok;k vksj mlus foi{kh la[;k&2 ds }kjk fn;s x;s funsZ'kks ds vuqlkj jkf'k tek djok;h] ;g crk;k x;k fd iwoZ esa ;g jkf'k 58]000@& :i;s crk;h xbZ Fkh ijUrq ckn es bls c<kdj 63]000@& :i;s dj fn;k x;k A ifjoknh ds vuqlkj bl lEesyu ds vk;kstd foi{kh la[;k&1 o 2 FksA bl ;k=k ds nkSjku foi{khx.k }kjk fd;s x;s lsoknks"k ds fy, ;g ifjokn izLrqr fd;k x;k gS A ifjoknh dk ;g dFku Fkk fd mudh IykbZV flaxkiqj izkr% 6 cts igqap xbZ Fkh ijUrq mUgsa gksVy esa izos'k 3 cts fn;k] izkr% 6 cts ls 3 cts rd og ckgj cSBk jgk A vihykFkhZ ds vf/koDrk dk ;g dFku gS fd ,slk foi{khx.k us ,d fnu ds gksVy dk [kpkZ cpkus ds fy, fd;k Fkk pwfa d flaxkiqj esa Check-In Time 3 cts izkjEHk gksrk gS A ifjoknh dh vksj ls ;g Hkh izdV fd;k x;k gS fd bl lEesyu dk vUrjkZ"Vªh; Lrj dk gksus dk izpkj dj ifjoknh dks Hkzfer fd;k x;k] bl 3 lEesyu esa Hkkjr ds vfrfjDr vU; fdlh ns'k dk dksbZ izfrfuf/k mifLFkr ugh gqvk Fkk dsoy foi{kh la[;k&2 us vius f'k";ksa dk gh ogka lEeku djok fn;kA blds ckn ifjoknh dk ;g dFku Fkk fd ;g Hotel Grand Central lEesyu esa vk;ksftr fd;k tkuk Fkk] bl lEcU/k esa Hkh ifjoknh dks Hkzfer fd;k x;k rFkk ;g vk;kstu flaxkiqj esa vk;Z lekt ds ,d NksVs ls dejs esa vk;ksftr fd;k x;k tgka dkbZ vUrjkZ"Vªh; Participant ugh FkkA blh izdkj ifjoknh us bl Tour ds nkSjku i;ZVd LFky ij ys tkus dk tks izpkj izpkj fd;k x;k Fkk og Hkh feF;k Fks A ifjoknh dk ;g Hkh dFku Fkk fd mls okilh ds fy, lka; 5 cts dh IykbZV flaxkiqj ls cqd djok;h xbZ Fkh ,;jiksVZ ij tkdj mls tkudkjh feyh fd mldh 5 cts dh IykbZV Cancel djokdj jkr <kbZ cts dh IykbZV ls cqfdax djok;h xbZ gS ftlls og fnYyh nsj ls igqapk vksj mldh vkxs vtesj okyh xkMh dh cqfdax csdkj gks xbZ A foi{khx.k dh vksj ls fo}ku ftyk eap ds le{k ifjokn dk fojks/k fd;k x;k muds vuqlkj ifjoknh o muds e/; miHkksDrk dk dksbZ lEcU/k ugh gS rFkk eq[; :i ls ;g vkifRr dh xbZ gS fd tks Hkh jkf'k ifjoknh us vnk dh og foi{kh la[;k&3 dks dh gS A fo}ku ftyk eap us nksuksa i{kksa ds vfHkdFkuksa ij fopkj djus ds ckn foi{kh la[;k&1 o 2 dks lsoknks"k ds fy, mRrjnk;h ekurs gq, viuk mDr vkns'k ikfjr fd;k gS A vihykFkhZ@ifjoknh dh vksj ls bl jkf'k dks vi;kZIr ekurs gq, ;g vihy izLrqr dh xbZ gS A izR;FkhZ la[;k&1 o 2 us vius fyf[kr rdZ izLrqr fd;s gS A mudk ;g dFku gS fd ekuuh; ftyk eap ds fu.kZ; ds vuqlkj leLr jkf'k ifjoknh dks vnk dh tk pqdh gS] blds lkFk mUgksusa xq.kkoxq.k ij vkifRr ;g Hkh mBkbZ gS fd ifjoknh foi{khx.k dk miHkksDrk ugh gS muds }kjk leLr jkf'k foi{kh la[;k&3 dks vnk dh xbZ gS vksj ;fn lqfo/kkvksa esa dksbZ deh jgh gS rks mlds fy, foi{kh la[;k&3 gh mRrjnk;h gks ldrk gS A 4 geus bu rdksZ ij fopkj fd;k rFkk i=koyh dk voyksdu fd;k gSaA ifjfLFkfr;ksa esa ;g izrhr gksrk gS fd foi{kh la[;k&1 o 2 us ,d vUrjkZ"Vªh; lEesyu ds vk;kstu dk izpkj fd;k vksj mlds fy, lnL;ksa dks 63]000@&:i;s izfr O;fDr ds fglkc ls vkefU=r fd;k A bl ckr dk [k.Mu ugh gqvk fd okLro esa ;g dksbZ vUrjk"Vªh; lEesyu ugh Fkk vksj ek= ,d Hkzked izpkj fd;k x;k A flaxkiqj ds ftl gksVy esa bldk vk;kstu djuk crk;k x;k Fkk ogka bldk vk;kstu ugh gqvk] dksbZ Hkh vUrjkZ"Vªh; izfrfuf/k bl lEesyu esa mifLFkr ugh Fkk A bl izdkj foi{kh la[;k&1 o 2 ds }kjk ,d Hkzked izpkj fd;k x;k A foi{kh la[;k&1 o 2 ds bl rdZ esa Hkh dksbZ lkj ugh gS fd lnL;rk jkf'k foi{kh la[;k&3 dks vnk dh xbZ Fkh vksj ;fn dksbZ lsoknks"k gS rks mlds fy, foi{kh la[;k&3 gh mRrjnk;h gSA bl fcUnq ij i=koyh ij tks izys[kh; lk{; miyC/k gS muds voyksdu ls gh ;g izrhr gksrk gS fd foi{kh la[;k&1 o 2 ds }kjk gh lnL;ksa dks ;g jkf'k foi{kh la[;k&3 ds [kkrs esa tek djkus dk funsZ'k fn;k x;k Fkk] lnL;ksa dks Hksts x;s bZ&esy esa foi{kh la[;k&2 dk gh Qksu vafdr Fkk] foi{kh la[;k&3 dk fdlh Hkh lnL; ls dHkh lh/kk lEcU/k ugh gqvk Fkk rFkk foi{kh la[;k&3 us jkf'k ysdj D;k D;k lqfo/kk,sa iznku djuh Fkh bldk dksbZ mYys[k Hkh foi{kh la[;k&3 ds }kjk ugh fn;k x;k Fkk vfirq foi{kh la[;k&1] 2 o 3 ds e/; gh dksbZ vuqcU/k gksuk izrhr gksrk gS vksj ifjoknh }kjk ;g jkf'k foi{kh la[;k&2 ds funsZ'kks ds vuqlkj foi{kh la[;k&3 dk vnk dh xbZ A ifjoknh us ftu dfBukbZ;ksa o lsoknks"k dk mYys[k fd;k gS mudk okLro esa [k.Mu ugh gqvk gS] vihy esa izLrqr fyf[kr rdksZ esa Hkh dksbZ [k.Mu ugh gSA fdlh Hkh O;fDr dks fons'k esa >wBs ;k Hkzked izpkj ds ek/;e ls ys tkuk ;k foKkiu ds vuqlkj lqfo/kk,sa miyC/k u djokuk vR;Ur xEHkhj izd`fr dk lsoknks"k gS tSlkfd ifjoknh dks izkr% 6 cts igqapus ij 3 cts rd dejk u feyuk] ftl gksVy esa lEesyu dk vk;kstu fd;k tkuk Fkk ogka vk;kstu u fd;k tkdj vk;Z lekt ds fdlh NksVs ls dejs esa vius gh f'k";ksa dks ykdj ogka vk;kstu djuk] IykbZV ds le; cny nsuk rFkk i;ZVu ds fy, tks izpkj foi{kh la[;k&2 ds }kjk fd;k x;k Fkk mldh iwfrZ u djuk A gekjs er esa lsoknks"k gqvk gS vksj blds fy, foi{kh la[;k&1 o 2 gh iwjh rjg ls mRrjnk;h gS D;ksfa d bl lEesyu dk iwjk vk;kstu muds }kjk 5 gh fd;k x;k Fkk] muds }kjk gh jkf'k fu;r dh xbZ] foKkiu fudkyk x;k] izpkj izlkj fd;k x;kA bu ifjfLFkfr;ksa esa fo}ku ftyk eap us ekufld lUrki ds fy, ifjoknh dks tks jkf'k iznku dh gS og gekjs er esa iwjh rjg ls vi;kZIr izrhr gksrh gS ;g ,d ,slk ekeyk gS tgka nq"izpkj dj lnL;ks ls jkf'k izkIr dj mUgsa fons'k ys tkdj mudks Exploit fd;k x;k vksj dksbZ Hkh O;fDr fons'k esa tkdj Lo;a dks vlgk; eglwl djsxk] blds fy, i;kZIr {kfriwfrZ fnyk;k tkuk mfpr gksxk A vr% vihy Lohdkj djrs gq, fo}ku ftyk eap ds vkykSP; vkns'k esa la'kks/ku djrs gq, ekufld lUrki ds fy, fnyk;h xbZ jkf'k dks ,d yk[k :i;s rFkk ifjokn o vihy O;; ds :i esa 21]000@&:i;s dh jkf'k iznku dh tkrh gS A foi{khx.k }kjk tks jkf'k vnk dj nh xbZ gS mldks lek;ksftr djrs gq, 'ks"k jkf'k ,d ekg esa vnk djsa A vihy Lohdkj dh tkrh gS A ( ehuk esgrk ) ( fou; 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