State Consumer Disputes Redressal Commission
Station Superintendent & Ors. vs Jamil Ahemad & Anr. on 4 October, 2017
NRrhlx<+ jkT;
miHkksDrk fookn Áfrrks"k.k vk;ksx] iaMjh] jk;iqj vihy Øekad% FA/2017/384.
lafLFkr fnukad: 13.06.2017 -
1- LVs'ku v/kh{kd]
dk;kZy;&nqxZ jsYos LVs'ku]
Fkkuk&eksgu uxj]
ftyk&nqxZ ¼N-x-½
2- egkizca/kd]
{ks=h; jsy fcykliqj] nf{k.k iwoZ e/; jsYos]
dk;kZy;&nf{k.k iwoZ e/; jsYos]
ftyk&fcykliqj ¼N-x-½
3- egkizca/kd]
{ks=h; jsy eqEcbZ]
e/; jsYos dk;kZy;]
dk;kZy;&egkizca/kd] {ks=h; jsy eqEcbZ]
N=ifr f'kokth VfeZuy]
eqEcbZ ¼egkjk"Vª½ [email protected]
fo:)
1- tehy vgen firk tQj vyh]
fuoklh&,e- vkbZ- th-&13@8]
tokgj uxj]
rglhy o ftyk&nqxZ ¼N-x-½
2- tjhuk csxe ifr tehy vgen]
mez&32 o"kZ]
tokgj uxj]
rglhy o ftyk&nqxZ ¼N-x-½ [email protected] le{k% ekuuh; U;k;ewfrZ Jh vkj- ,l-'kekZ] v/;{k-
ekuuh; Jh Mh- ds- iksn~nkj] lnL;-
ekuuh; Jh ujsanz xqIrk] lnL;-
i{kdkjksa ds vf/koDrk vihykFkhZx.k dh vksj ls Jh vkj- ds- 'kqDyk] vf/koDrkA mRrjoknhx.k dh vksj ls Jh fouksn nqcs] vf/koDrkA // 2 // vkns'k fnukad% 04@10@2017 }kjk%&ekuuh; U;k;ewfrZ Jh vkj- ,l- 'kekZ] v/;{k [email protected] us ;g vihy /kkjk&15 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk miHkksDrk fookn izfrrks"k.k Qksje] nqxZ ¼N-x-½ ¼ftls vkxs laf{kIr esa **ftyk Qksje** lacksf/kr fd;k tk,xk½ ds ifjokn izdj.k dzekad&lh-lh-@2016@351 tehy vgen ,oa ,d vU; fo:} LVs'ku v/kh{kd] dk;kZy; nqxZ jsYos LVs'ku ,oa nks vU; esa ikfjr vkns'k fnukad&21 ekpZ 2017 ftlds }kjk ifjoknhx.k ds ifjokn dks Lohdkj djrs gq, ;g vknsf'kr fd;k x;k gS fd ,d ekg dh vof/k ds Hkhrj%& **1- vukosnd dz-1] 2 ,oa 3 la;qDr ,oa vyx&vyx :Ik ls] ifjoknh dks {kfriwfrZ jkf'k&80]000@&¼vLlh gtkj :Ik;s½ vnk djsaxsA 2- vukosnd dz-1] 2 ,oa 3 }kjk fu/kkZfjr le;kof/k ds Hkhrj mDr jkf'k dk Hkqxrku ifjoknh dks ugha fd;s tkus ij vukosnd dz-1] 2 ,oa 3 la;qDr ,oa vyx&vyx :Ik ls] ifjoknh dks vkns'k fnukad ls Hkqxrku fnukad rd 09 izfr'kr okf"kZd dh nj ls C;kt vnk djus ds fy, mRrjnk;h gksaxsA 3- vukosnd dz-1] 2 ,oa 3 la;qDr ,oa vyx&vyx :Ik ls] ifjoknh dks ekufld {kfriwfrZ ds :Ik esa 30]000@&¼rhl gtkj :Ik;s½ vnk djsaxsA // 3 // 4- vukosnd dz-1] 2 ,oa 3 la;qDr ,oa vyx&vyx :Ik ls] ifjoknh dks okn O;; ds :Ik esa 10]000@&¼nl gtkj :Ik;s½ Hkh vnk djsaxsA** Lks nqf[kr gksdj izLrqr fd;k gSA 02- [email protected] dk ifjokn ftyk Qksje ds le{k laf{kIr esa bl izdkj jgk gS fd ifjoknhx.k }kjk fnukad&22-10-2015 dks fHkykbZ ikWoj gkÅl LVs'ku ls Ogk;k ukxiqj Hkksiky dh ;k=k gsrq Vsªu ua-&08245 fcykliqj chdkusj LVs'ky Vsªu esa Lyhij Dykl esa fVdV cqd djk;k Fkk ftldk ih- ,u- vkj- ua-&6747412632 gS ftlds ek/;e ls Lyhij dksp ,l&3 esa cFkZ dz-&9] 10 ,oa 11 vkcafVr dh xbZ Fkh vkSj vukosndx.k }kjk ifjoknhx.k ls 923@&¼ukS lkS rsbZl :Ik;s½ fy;k x;k FkkA ifjoknhx.k }kjk fu;r frfFk dks jkf= 8%30 cts fHkykbZ ikWoj gkÅl ls ;k=k izkjaHk dh xbZ rks ifjoknhx.k dks vkcafVr lhV ij igys ls gh dksbZ O;fDr cSBk gqvk Fkk ftldh f'kdk;r Vh- Vh- bZ- ls dh xbZ fdUrq dksbZ dk;Zokgh ugha dh xbZA jkf= esa Lyhij dksp ,l&3 esa vukf/kd`r O;fDr;ksa dk izos'k fujarj gksrk jgk ftldh iqu% f'kdk;r djus ij lacaf/kr Vh- Vh- bZ- }kjk dgk x;k fd bl dksp esa vdsys vkidks gh ijs'kkuh gks jgh gS ckfd yksx dqN ugha cksy jgs gSa rks vki vius lhV ij tkdj lks tkosaA ifjoknhx.k }kjk fdlh th- vkj- ih- LVkWQ ;k vkj- ih- ,Q- LVkWQ dks lgk;rk gsrq cqykus dks dgk x;k fdUrq lacaf/kr Vh- Vh- bZ- ds }kjk dksbZ tkudkjh ugha nh xbZ fd bl xkM+h esa LdkWfVax gsrq fdlh Hkh th- vkj- ih-
// 4 // LVkQ ;k vkj- ih- ,Q- LVkQ dh rSukrh ugha gqbZ gSA fnukad&23-10-2015 dks lqcg 05 cts ukxiqj taD'ku ds vkxs lqcg vkeyk LVs'ku ds vkxs frxkao LVs'ku ij tgka xkM+h dk LVkist ugha Fkk] vpkud xkM+h :dh rks Lyhij dksp esa vukf/kd`r :Ik ls cSBs ,d O;fDr }kjk ifjokfnuh dz-2 dk ilZ pksjh dj fy;k x;k ftlesa 01 eaxylw=] 02 lksuh dh vaxwBh] 01 eksckbZy] 01 ,- Vh- ,e- dkMZ] 8]000@&¼vkB gtkj :i;s½ uxn dqy&80]000@&¼vLlh gtkj :Ik;s½ Fkk ftldh lwpuk rRdky fVdV fujh{kd dks iznku dh xbZ ijUrq fVdV fujh{kd ds ikl f'kdk;r iqfLrdk ugha Fkh rc ifjoknhx.k }kjk Vsªu esa gh rSukr xkMZ ds le{k viuh f'kdk;r fy[kokbZ xbZA vukosndx.k }kjk ;k=k gsrq mDr jsy esa lqj{kk ds O;kid fu;eksa dks utj vankt djrs gq, fdlh Hkh th- vkj- ih- LVkQ ;k vkj- ih- ,Q- LVkQ dh fu;qfDr ugha dh xbZ Fkh vkSj uk gh vkjf{kr dksp esa vukf/kd`r :Ik ls cSBus okys O;fDr;ksa ds fo:} dksbZ lqj{kk ds bartke fd, x, FksA ifjoknhx.k dk ilZ ,oa mlesa j[ks lkeku pksjh gks tkus ds dkj.k ifjoknhx.k vius ifjtu dks vius lkFk ?kfVr nq?kZVuk dh lwpuk ugha ns ik, vkSj uk gh vius LVs'ku igaqpus ds ckjs esa lwpuk ns ik, vkSj ifjoknhx.k pksjh x, iSlksa dh leL;k ds pyrs vius fj'rsnkjksa ds ?kj igaqpdj iSls m/kkj ysdj le; O;rhr djuk iM+k ftlls ifjoknhx.k dks ?kksj ekufld vk?kkr gqvkA ifjoknhx.k }kjk th- vkj- ih- pkSdh bVkjlh esa ,Q- vkbZ- vkj- fy[kokbZ xbZ fdUrq th- vkj- ih- pkSdh bVkjlh }kjk // 5 // Rofjr dk;Zokgh ugha dh xbZ vkSj uk gh pksjh x, lkekuksa dks [kkstus dh dk;Zokgh dh xbZA ifjoknhx.k }kjk fnukad&29-10-2015 dks Fkkuk izHkkjh] th- vkj- ih- vkeyk dks fyf[kr f'kdk;r dh xbZ ijUrq dksbZ dk;Zokgh ugha dh xbZA vukosndx.k Hkkjrh; jsy esa gksus okys leLr dk;ksZa ds izca/ku ,oa nkf;Ro gsrq vf/kd`r O;fDr ,oa ?kVus okyh nq?kZVuk ds fy, ftEesnkj gSa rFkk vkjf{kr dksp esa ;kf=;ksa dh tku&eky dh lqj{kk dk nkf;Ro vukosndx.k dk Fkk ijUrq vukosndx.k }kjk Vsªu ua-&08245 fcykliqj&chekusj Lis'ku Vsªu esa fdlh Hkh izdkj dh lqj{kk O;oLFkk dk izca/k ugha dj lsok esa deh dh xbZ gSA ifjoknhx.k }kjk vius pksjh x, lkeku dh fjiksVZ gsrq vukosndx.k }kjk fu;qDr th- vkj- ih- ds dfu"B vf/kdkjh ls ysdj mPp vf/kdkfj;ksa rd f'kdk;r dh xbZ ijUrq dksbZ dk;Zokgh ugha dh xbZ ftlds dkj.k ifjoknhx.k dks ;g ifjokn ykus dh vko';drk iM+h gSA vr% ifjokn&i= esa of.kZr vuqlkj vuqrks"k fnykbZ tkosA 03- vihykFkhZ dz-1 ,oa 2@vukosnd dz-1 ,oa 2 dh vksj ls ftyk Qksje ds le{k fyf[kr dFku izLrqr djrs gq, ;g vfHkopu fd;k x;k gS fd ifjoknhx.k }kjk ,slk dksbZ nLrkost izLrqr ugha fd;k x;k gS ftlls ;g izekf.kr gks fd mlds }kjk rRdky f'kdk;r ntZ djkbZ xbZ gSA ifjoknhx.k ds lkFk th- vkj- ih- iqfyl }kjk fdlh izdkj ls vHknz O;ogkj ugha fd;k x;k gSA jsyos ds fu;ekuqlkj fdlh ;k=h ds }kjk // 6 // vius lkekuksa dh cqfdax djk, tkus ds Ik'pkr~ jsyos foHkkx ds }kjk mDr lkeku dh cqfdax djus ds Ik'pkr~ fu/kkZfjr 'kqYd izkIr dj ;k=h ;k cqfdaxdrkZ dks jlhn iznku djus ij gh ml lkeku dh lqj{kk dk iwjk nkf;Ro o tokcnkjh jsyos dh gS tcfd ifjoknhx.k }kjk ,sls fdlh lkeku dk cqfdax ugha fd;k x;k gSA ifjokfnuh dz-2 ds lkeku dh pksjh ugha gqvk gS vkSj uk gh mls fdlh izdkj dh {kfr gqvk gSA mDr ?kVuk vkeyk jsyos ds ikl frxkao esa gqbZ gS tks jk;iqj o fcykliqj laHkkx ls ckgj dk gS blfy, ftyk Qksje] nqxZ dks lquokbZ dk {ks=kf/kdkj izkIr ugha gSA ifjoknhx.k }kjk vius lkFk ,;j cSx esa j[ks rFkkdfFkr lksus dh vaxwBh] eaxylw=] eksckbZy dk cqfdax ugha djk;k FkkA bl laca/k esa Hkkjr ljdkj jsy ea=ky; }kjk Indian Railway Commercial Manual ds Chapter XI- Booking of Certain Valuable articles as mentioned in para I of schedule II of the Railways (Extent of Monetary Liability And prescription of percentage charge) rule 1990. ds fu;e 1101 ds vuqlkj ;fn dksbZ ;k=h dherh lkeku lksuk] pkanh ysdj py jgk gks rks bldh ?kks"k.kk djuk vko';d gS vU;Fkk jsYos ,DV dh /kkjk 103 ¼2½ ds vuqlkj rFkk jsYos ,DV 1989 dh /kkjk&100 ds vuqlkj ;fn ;k=h }kjk dksbZ eky dk cqfdax fjtosZ'ku fVfdV ds lkFk ugha djk;k tkrk rks ,sls eky ds pksjh gks tkus ;k ml le; u"V gks tkus ds fy, jsYos dks tokcnkj ;k mRrjnk;h ugha Bgjk;k ldrkA blds vfrfjDr jsYos }kjk txg&txg ;k=h vius lkeku Lo;a laHkkyus dk foKkiu yxkdj ;kf=;ksa dks lko/kku fd;k tkrk gS vkSj // 7 // ;kf=;ksa dks ;k=k ds nkSjku leqfpr lko/kkuh cjrus dh fgnk;r nh tkrh gSA ifjoknhx.k vius lkFk D;k&D;k lkeku ysdj ;k=k dj jgs Fks bldh dksbZ lwpuk vukosnd ;k vukosnd ds v/khuLFk deZpkjh@vf/kdkjh dks ugha nh Fkh ftlds fy, ifjoknhx.k Lo;a ftEesnkj gaSA jsYos ds ;k=k ds nkSjku fdlh Hkh gkfu ;k {kfriwfrZ ds fy, jsy nkok vf/kdj.k vf/kfu;e 1987] dh /kkjk&13&1 ¼d½ ds rgr~ Qksje dks lquokbZ dk {ks=kf/kdkj ugha gS blfy, ifjokn fujLrh ;ksX; gSA ifjoknhx.k ds vuqlkj ds vuqlkj fnukad&23-10-2015 dks jkr 8%00 cts ls ysdj bVkjlh rd ifjoknhx.k ds vkjf{kr cksxh ,l&3 ds dksp dks rRle; psfdax djus okys Vh- Vh- us vius dRrZO;ksa o nkf;Roksa dk fuoZgu djrs gq, iwjs dksp dks psd fd;k vkSj fdlh vkijkf/kd d`R; ds O;fDr ;k vutku O;fDr dks ugha ik;k rFkk dksp dks Vsªu esa pyus okys th- vkj- ih- us isVªksfyax dj psd fd;k Fkk vkSj dksbZ vukf/kd`r O;fDr dks ugha ik;k fd lksus dh vaxwBh] eaxylw=] eksckbZy Fkk rks bl laca/k esa ifjoknhx.k us dksbZ vly jlhn ;k fcy is'k ugha fd;k gSA vukosnd dz-1 ,oa 2 }kjk lsok esa dksbZ deh ugha dh xbZ gSA vr% ifjoknhx.k dk ifjokn lO;; fujLr fd;k tkosA 04 vihykFkhZ dz-3@vukosnd Øekad&3 dh vksj ls ftyk Qksje ds le{k fyf[kr dFku izLrqr djrs gq, ;g vfHkopu fd;k gS fd ifjoknhx.k us fnukad&22-10-2015 dks ikWoj gkÅl LVs'ku ls Hkksiky ds fy, Vsªu esa cqfdax djk;k FkkA jsYos fu;e ds rgr cqfdax fd, x, // 8 // lkekuksa dk nkf;Ro o tokcnkjh jsYos dh gSA ifjoknhx.k }kjk vius lkFk ,;j cSx esa j[ks rFkkdfFkr lksus dh vaxwBh] eaxylw=] eksckbZy dk cqfdax ugha djk;k FkkA bl laca/k esa Hkkjr ljdkj jsy ea=ky; }kjk Indian Railway Commercial Manual ds Chapter XI- Booking of Certain Valuable articles as mentioned in para I of schedule II of the Railways (Extent of Monetary Liability And prescription of percentage charge) rule 1990. ds fu;e 1101 ds vuqlkj ;fn dksbZ ;k=h dherh lkeku lksuk] pkanh ysdj py jgk gks rks bldh ?kks"k.kk djuk vko';d gS vU;Fkk jsYos ,DV dh /kkjk 103 ¼2½ ds vuqlkj rFkk jsYos ,DV 1989 dh /kkjk&100 ds vuqlkj ;fn ;k=h }kjk dksbZ eky dk cqfdax fjtosZ'ku fVfdV ds lkFk ugha djk;k tkrk rks ,sls eky ds pksjh gks tkus ;k ml le; u"V gks tkus ds fy, jsYos dks tokcnkj ;k mRrjnk;h ugha Bgjk;k ldrkA blds vfrfjDr jsYos }kjk txg&txg ;k=h vius lkeku Lo;a laHkkyus dk foKkiu yxkdj ;kf=;ksa dks lko/kku fd;k tkrk gS vkSj ;kf=;ksa dks ;k=k ds nkSjku leqfpr lko/kkuh cjrus dh fgnk;r nh tkrh gSA ifjoknhx.k vius lkFk D;k&D;k lkeku ysdj ;k=k dj jgs Fks bldh dksbZ lwpuk vukosnd ;k vukosnd ds v/khuLFk deZpkjh@vf/kdkjh dks ugha nh Fkh ftlds fy, ifjoknhx.k Loa; ftEesnkj gSA jsYos ds ;k=k ds nkSjku fdlh Hkh gkfu ;k {kfriwfrZ ds fy, jsy nkok vf/kdj.k vf/kfu;e 1987] dh /kkjk&13&1 ¼d½ ds rgr~ Qksje dks lquokbZ dk {ks=kf/kdkj ugha gS blfy, ifjokn fujLrh ;ksX; gSA jsYos ds ikl izkIr tkudkjh ds // 9 // vuqlkj fnukad&23-10-2015 dks jkr 8%00 cts ls ysdj bVkjlh rd ifjoknhx.k ds vkjf{kr cksxh ,l&3 ds dksp dks rRle; psfdax djus okys Vh- lh- us vius dRrZO;ksa o nkf;Roksa dk fuoZgu djrs gq, iwjs dksp dks psd fd;k vkSj fdlh vkijkf/kd d`R; ds O;fDr ;k vutku O;fDr dks ugha ik;k rFkk dksp dks Vsªu esa pyus okys th- vkj- ih- us isVªksfyax dj psd fd;k Fkk vkSj dksbZ vukf/kd`r O;fDr dks ugha ik;k fd lksus dh vaxwBh] eaxylw=] eksckbZy Fkk rks bl laca/k esa ifjoknhx.k us dksbZ vly jlhn ;k fcy is'k ugha fd;k gSA vukosnd dz-1 ,oa 2 dks tku&cw>dj i{kdkj cukus ls izdj.k esa i{kdkjksa dk dqla;kstu gksus ls nkok [kkfjt fd;s tkus ;ksX; gSA vr% ifjoknhx.k dk ifjokn lO;; fujLr fd;k tkosA 05- ifjoknhx.k dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k ifjoknhx.k }kjk dh xbZ f'kdk;r fnukad&23-10-2015 dh Nk;kizfr ¼,usD'pj ,&1½] izFke lwpuk izfrosnu fnukad&23-10-2015 dh Nk;kizfr ¼,usD'pj ,&2½] ifjokfnuh dz-2 }kjk Fkkuk izHkkjh] th- vkj- ih- vkeyk dks izsf"kr i= fnukad&29-10-2015 dh Nk;kizfr ¼,usD'pj ,&3½] Vsªu fVdV fnukad&16-11-2015 dh Nk;kizfr ¼,usD'pj ,&4½] eksckbZy fle dks izkIr djus dk vkosnu fnukad&26-10-2015 dh Nk;kizfr ¼,usD'pj ,&5½] ';ke baVjizkbZtsl dk buokbZl@pkyku dh Nk;kizfr ¼,usD'pj ,&6½] esllZ lksujkt Vhdepan ljkQ TosylZ dk ,fLVesV fnukad&05-06- // 10 // 2012 dh Nk;kizfr ¼,usD'pj ,&7½] lgsyh xsEl ,.M TosylZ dk lsy eseks fnukad&05-03-2015 dh Nk;kizfr ¼,usD'pj ,&8½] uwru TosylZ dk lsy fcy fnukad&11-07-2008 dh Nk;kizfr ¼,usD'pj ,&9½] vkbZ-vkj-lh- Vh-lh- fVdfVax lfoZl dk bysDVªkfud fjtosZ'ku fLyi ¼ilZuy ;wtj½ dh Nk;kizfr ¼,usD'pj ,&10½ izLrqr fd;k gSA 06- vihykFkhZ dz-3@vukosnd dz-3 dh vksj ls vius i{k leFkZu esa ftyk Qksje ds le{k dksp ,l&2 dh vkj{k.k lwph fnukad&22-10-2015 dh Nk;kizfr ¼,usD'pj ,u,&1½] dksp ,l&3 dh vkj{k.k lwph fnukad&22-10-2015 dh Nk;kizfr ¼,usD'pj ,u,&2½] dksp ,l&3 dh vkj{k.k lwph fnukad&23-10-2015 dh Nk;kizfr ¼,usD'pj ,u,&3½] dksp ,l&4 dh vkj{k.k lwph fnukad&22-10-2015 dh Nk;kizfr ¼,usD'pj ,u,&4½ rFkk dksp ,l&4 dk fjtosZ'ku pkVZ fnukad&22-10-2015 dh Nk;kizfr ¼,usD'pj ,u,&5½ izLrqr fd;k gSA 07- mHk;&i{k dh vksj ls izLrqr vfHkopu ,oa nLrkosth lk{;ksa ds ifj'khyu ds i'pkr~ ftyk Qksje us ifjokfnuh ds ifjokn dks Lohdkj djrs gq, Åij dafMdk&1 esa of.kZr vuqlkj vuqrks"k iznku fd;k gS ftlds fo:) ;g vihy gS A 08- [email protected] dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh vkj- ds- 'kqDyk dk rdZ gS fd pksjh dh tks ?kVuk crk;k tk // 11 // jgk gS og diksy&dfYir gS vkSj ;fn dksbZ pksjh dh ?kVuk ?kfVr gqbZ gS rks og ifjoknhx.k ds Lo;a ds ykijokgh ,oa xSj ftEesnkjkukiwoZd ;k=k djus ds dkj.k ?kfVr gqbZ gSA ifjoknhx.k ds }kjk pksjh ds le; fpYyk;k ugha x;k gS vkSj ;fn pksjh dh ?kVuk ?kfVr gqbZ gksrh rks fuf'pr gh 'kksj epk;k tkrk ijUrq ifjoknhx.k ds d`R; ls Li"V gS fd pksjh dh ?kVuk ugha gqbZ gSA ifjoknhx.k }kjk bafM;k jsYos :Yl 1990 ds fu;e 1101 dk ikyu ugha fd;k x;k gS rFkk jsYos vf/kfu;e dh /kkjk&103 ¼2½ ,oa /kkjk&100 ds vuqlkj eky dh cqfdax ugha djk;k x;k gS blfy, vukosndx.k fdlh izdkj dh {kfriwfrZ ds fy, nkf;Rok/khu ugha gSaA jsYos nkok vf/kdj.k vf/kfu;e] 1987] dh /kkjk&13&1 ¼d½ ds rgr ftyk Qksje dks lquokbZ dk {ks=kf/kdkj ugha gSA ,l&3 dksp eas dk;Zjr~ Vh- Vh- vkbZ- }kjk vius drZO;; dk fuoZgu fd;k x;k gS vkSj dksp dk fujh{k.k Hkh fd;k x;k gS rFkk th- vkj- ih- }kjk isVªksfyax dj psd fd;k x;k Fkk rFkk dksbZ Hkh vukf/kd`r O;fDr ugha ik;k x;k Fkk vkSj ,slh fLFkfr esa ifjoknhx.k dk tks izdj.k gS og vius vki esa lansgkLin gSA ifjoknhx.k fdlh izdkj dh {kfriwfrZ ikus ds vf/kdkjh ugha gSaA ftyk Qksje us =qfViw.kZ vkns'k ikfjr fd;k gSA ftyk Qksje dk vkns'k fLFkj j[ks tkus ;ksX; ugha gSA vr% vukosndx.k dh vihy Lohdkj fd;k tkosA ftyk Qksje }kjk ikfjr vkyksP; vkns'k vikLr djrs gq, ifjoknhx.k dk ifjokn fujLr fd;k tkosA vukosndx.k dh vksj ls vius rdZ ds leFkZu esa ekuuh;
// 12 // jk"Vªh; vk;ksx ds fjfotu fifV'ku ua-&1916@2014 n bZLV dkLV jsYos ,oa vU; fo:} dknEcjh jkek tksxk jko ,oa vU; esa ikfjr vkns'k fnukad&21 vizSy 2017] fjfotu fifV'ku ua-&2025@2009 tujy eSustj] bZLV lsUVªy jsYos ,oa vU; fo:} euksjatu dqekj esa ikfjr vkns'k fnukad&25-11-2009] fjfotu fifV'u ua-&3265@2014 fnus'k vxzoky fo:} bafM;u jsYos ,oa nks vU; esa ikfjr vkns'k fnukad&03 flracj 2015] Lis'ky yho fifV'ku ua-&34738&24739@2012 fot; dqekj tSu fo:} ;wfu;u vkWQ bafM;k esa ikfjr vkns'k fnukad&02-07-2013 rFkk bl vk;ksx ds vihy dz-&,Q,@15@400 nf{k.k iwoZ e/; jsYos fcykliqj fo:} foosd fNCck esa ikfjr vkns'k fnukad&12-04-2016] vihy dz- &,Q,@2015@596 nf{k.k iwoZ e/; jsYos }kjk ofj"B eaMy okf.kT; izca/kd ,oa nks vU; fo:} fu'kk tk;loky esa ikfjr vkns'k fnukad&13- 07-2016 dk voyacu fy;k gSA 09- [email protected] dh vksj ls milatkr gksus okys fo}ku vf/koDrk Jh fouksn nqcs dk rdZ gS fd ifjoknhx.k }kjk fnukad&22-10- 2015 dks fHkykbZ ikWoj gkÅl LVs'ku ls Ogk;k ukxiqj Hkksiky dh ;k=k gsrq Vsªu dz-&08245 fcykliqj&chdkusj Lis'ky Vsªu esa fjtoZ Lyhij Dykl esa fVdV cqd djk;k x;k Fkk vkSj ifjoknhx.k dks ih- ,u- vkj- ua-& 6747412632 ds ek/;e ls Lyhij dksp ,l&3 esa cFkZ dz-&9] 10 ,oa 11 vkcafVr dh xbZ Fkh vkSj ifjoknhx.k }kjk dqy&923@&¼ukS lkS rsbZl // 13 // :Ik;s½ dk Hkqxrku fd;k x;k Fkk blfy, ifjoknhx.k /kkjk&2 ¼1½ ¼Mh½ miHkksDrk laj{k.k vf/kfu;e] 19086] ds varxZr **miHkksDrk** gSaA ifjoknhx.k }kjk fu;r frfFk dks jkf= 8%30 cts fHkykbZ ikWoj gkÅl LVs'ku ls ;k=k izkjaHk fd, FksA tc ifjoknhx.k vius lhV ds ikl x, rks ml ij igys ls dksbZ O;fDr cSBk gqvk Fkk rc ifjoknhx.k us Vh- Vh- bZ- ls f'kdk;r fd;k rks ifjoknhx.k dks vkcafVr lhV esa cSBs O;fDr dks mBkdj ifjoknhx.k dks LFkku fnyk;k x;k ijUrq ml vukf/kd`r O;fDr ij dksbZ dk;Zokgh ugha dh xbZ rFkk vukf/kd`r O;fDr Vsªu esa ;k=k dj jgk Fkk] tcfd ifjoknhx.k vius lkeku dks lqjf{kr :Ik ls j[ks gq, Fks vkSj ukxiqj taD'ku ds vkxs vkeyk LVs'ku ds vkxs frxkao LVs'ku ij dksp esa cSBs vukf/kd`r O;fDr }kjk ifjokfnuh dz-2 dk ilZ pksjh dj fy;k x;k ftlesa 01 eaxylw=] 02 lksus dh vaxwBh] ,d eksckbZy] ,d ,- Vh- ,e- dkMZ rFkk 8]000@&¼vkB gtkj :Ik;s½ uxn Fkk ftldh f'kdk;r mifLFkr fVdV fujh{kd ls dh xbZ ijUrq mlds }kjk f'kdk;r ntZ ugha dh xbZ D;ksafd mlds ikl f'kdk;r iqfLrdk gh ugha Fkh rc xkMZ ds le{k viuh f'kdk;r fy[kokbZ FkhA dksp esa lqj{kk dk dksbZ bartke ugha Fkk vkSj pwafd ifjoknhx.k dk eksckbZy pksjh gks x;k Fkk rFkk ,- Vh- ,e- dkMZ Hkh pksjh gks x;k Fkk blfy, ifjoknhx.k ?kVuk dh lwpuk vius fj'rsnkjksa dks ugha ns ldsA bVkjlh LVs'ku esa ,Q- vkbZ- vkj- fy[kokbZ xbZ ijUrq dksbZ dk;Zokgh ugha dh xbZ vkSj uk gh th- vkj- ih- }kjk dksbZ larks"kizn tokc // 14 // fn;k x;k vkSj bl izdkj vukosndx.k }kjk lsok eas deh fd;k x;k gS vkSj ftlds ifj.kke Lo:Ik ifjoknhx.k dks {kfr mBkuh iM+h gS vkSj ftyk Qksje us tks vuqrks"k iznku fd;k gS og iw.kZr% mfpr gS vkSj mlesa fdlh izdkj dh vfu;ferrk ,oa voS/kkfudrk ugha gSA vr% vukosndx.k }kjk izLrqr vihy fujLr fd;k tkosA ifjoknhx.k dh vksj ls vius rdZ ds leFkZu esa G. M. South Central Railway Vs. R. V. Kumar and Anr. IV (2005) CPJ 57 (NC) rFkk bl vk;ksx ds vihy dz-& ,Q,@2016@805 nf{k.k iwoZ e/; jsYos ,oa ,d vU; fo:} Jherh lkseh flag esa ikfjr vkns'k fnukad&15-06-2017 dk voyacu fy;k gSA 10- geus mHk;i{k ds fo}ku vf/koDrkx.k dk rdZ Jo.k fd;k rFkk ftyk Qksje ds vfHkys[k ,oa vkyksP; vkns'k dk Hkh ifj'khyu fd;k x;kA 11- ifjoknhx.k us vius ifjokn&i= dh dafMdk&2 esa ;g vfHkopu fd;k gS fd **ifjoknhx.k }kjk fnukad&22-10-2015 dks fHkykb ikWoj gkÅl LVs'ku ls Ogk;k ukxiqj] Hkksiky dh ;k=k gsrq Vsªu ua-&08245 fcykliqj&chdkusj Lis'ky Vsªu esa fjtoZ Lyhij Dykl esa fVdV cqd djk;k Fkk ftldk ih- ,u- vkj- ua-&6747412632 ds ek/;e ls ,l&3 dksp esa cFkZ dz-&9] 10 ,oa 11 vkcafVr dh xbZ Fkh ftl gsrq jsYos foHkkx }kjk 923@&¼ukS lkS rsbZl :Ik;s½ ifjoknhx.k ls fy;k x;k Fkk vkSj fu/kkZfjr frfFk dks jkf= 8%30 cts fHkykbZ ikWoj gkÅl LVs'ku ls ;k=k // 15 // izkjaHk dh xbZA ifjoknhx.k dks vkcafVr lhV ij igys ls gh dksbZ vukf/kd`r O;fDr cSBk gqvk Fkk ftldh f'kdk;r Vh- Vh- bZ- ls dh xbZ rc vukf/kd`r O;fDr dks mBk;k x;k vkSj ifjoknhx.k dks cSBk;k x;k ijUrq ml vukf/kd`r O;fDr ij dksbZ dk;Zokgh ugha dh xbZA jkf= esa Lyhij dksp ,l&3 esa vukf/kd`r O;fDr;ksa dk izos'k fujarj gksrk jgk ftldh f'kdk;r fd;s tkus ij lacaf/kr Vh- Vh- bZ- }kjk dgk x;k fd bl dksp esa dsoy vkidks gh ijs'kkuh gks jgh gS] ckdh yksx dqN ugha cksy jgs gSa rks vki Hkh viuh lhV ij tkdj lks tkvksA bl ij ifjoknhx.k }kjk fdlh th- vkj- ih- LVkQ ;k vkj- ih- ,Q- LVki dks lgk;rk gsrq cqykus dks dgk x;k ijUrq lacaf/kr Vh- Vh- bZ- }kjk ifjoknhx.k dks tkudkjh nh xbZ fd bl xkM+h esa LdkWfVax gsrq fdlh Hkh th- vkj- ih- LVkQ ;k vkj- ih- ,Q- LVkQ dh rSukrh ugha gqbZ gSA fnukad&23-10-2015 dks lqcg 5%00 cts ukxiqj taD'ku ds vkxs vkeyk LVs'ku ds vkxs frxkao LVs'ku ij tgka ij xkM+h dk LVkist ugha Fkk] vpkud xkM+h :dh rks Lyhij dksp esa vukf/kd`r :Ik ls cSBs ,d O;fDr }kjk ifjokfnuh dz-2 dk ilZ pksjh dj fy;k x;k ftlesa ifjoknhx.k dk 01 eaxylw=] 02 lksus dh vaxwBh] 01 eksckbZy] 01 ,- Vh- ,e- dkMZ rFkk 8]000@&¼vkB gtkj :Ik;s½ uxn dqy&80]000@&¼vLlh gtkj :Ik;s½ Fks ftldh rRdky lwpuk dksp esa M~;wVh ij mifLFkr fVdV fujh{kd dks iznku dh xbZ] ijUrq mlds ikl f'kdk;r iqfLrdk ugha Fkh rc ifjoknhx.k }kjk Vsªu esa rSukr xkMZ ds // 16 // le{k viuh f'kdk;r fy[kokbZ xbZA vukosndx.k }kjk ;k=k gsrq mDr jsy esa lqj{kk ds O;kid fu;eksa dks utj&vankt djrs gq, fdlh Hkh th- vkj- ih- ;k vkj- ih- ,Q- LVkQ dh fu;qfDr ugha dh xbZ FkhA** rFkk ifjokn&i= dh dafMdk&4 esa Hkh th- vkj- ih- pkSdh bVkjlh esa fjiksVZ ntZ djk;k tkuk crk;k x;k gSA 12- ifjoknhx.k dh vksj ls ,usD'pj ,&1 izLrqr fd;k x;k gS ftlds }kjk fnukad&23-10-2015 dks ?kVuk dh f'kdk;r fd;s tkus dk mYys[k gS vkSj mlesa Vsªu dk dzeakd] Vsªu dk uke] ih- ,u- vkj- uacj rFkk dksp uacj dk mYys[k fd;k x;k gS vkSj ftlesa pksjh x, laifRr dk Hkh fooj.k fn;k x;k gSA mlh izdkj fnukad&23-11-2015 dks th- vkj- ih- bVkjlh esa tks fjiksVZ ntZ djk;k x;k gS mlesa Hkh pksjh x, laifRr dk fooj.k fn;k x;k gS vkSj bl izdkj Li"V gS fd ifjoknhx.k fcykliqj&chdkusj Lis'ky ,Dlizsl ds dksp ua- ,l&3 ds cFkZ ua-&9] 10 ,oa 11 esa ;k=k dj jgs Fks vkSj ifjokfnuh dz-2 ds ilZ dh pksjh gqbZ Fkh vkSj ?kVuk dh lwpuk fcuk foyac fd, ifjoknhx.k }kjk ntZ djk;k x;k gSA 13- vukosndx.k dh vksj ls /kkjk&100 ,oa /kkjk&103 jsy vf/kfu;e] 1989] dk voyacu fy;k x;k gSA 14- /kkjk&100 jsy vf/kfu;e] 1989] esa ;g crk;k x;k gS fd%& // 17 // **100- lkeku ds okgd ds :Ik mRrjnkf;Ro& jsy iz'kklu fdlh lkeku dh gkfu] uk'k] uqdlku] {k; ;k vifjnku ds fy, rHkh mRrjnk;h gksxk] tc fdlh jsy lsod us lkeku cqd fd;k gks vkSj mlds fy, jlhn nh gks rFkk ml lkeku dh n'kk esa tks ;k=h }kjk vius Hkkjlk/ku esa ogu fd;k tkrk gS] tc ;g Hkh lkfcr dj fn;k tkrk gS fd gkfu] uk'k] uqdlku ;k {k; mldh ;k mlds fdlh lsod dh mis{kk ;k vopkj ds dkj.k gqvk FkkA** 15- /kkjk&103 jsy vf/kfu;e] 1989] esa ;g crk;k x;k gS fd%& **103- fdlh ijs"k.k ds laca/k esa /kuh; nkf;Ro dh lhek& ¼1½ tgka dksbZ ijs"k.k jsy iz'kklu dks jsy }kjk ogu fd, tkus ds fy, lkSaik tkrk gS vkSj ,sls ijs"k.k dk ewY; ijs"k.k }kjk mi/kkjk ¼2½ ds v/khu visf{kr :Ik esa ?kksf"kr ugha fd;k tkrk gS] ogka fdlh ijs"k.k dh gkfu] uk'k] uqdlku] {k; ;k vifjnku ds fy, jsy iz'kklu ds nkf;Ro dh jde fdlh Hkh n'kk esa ,slh jde ls vf/kd ugha gksxh] tks ,sls ijs"kd ds] tks fofgr fd;k tk,] otu ds izfr funsZ'k ls ifjdfyr dh tkrh gS vkSj tgka ,sls ijs"k.k esa dksbZ tho&tUrq gS] ogka nkf;Ro ,slh jde ls vf/kd ugha gksxk] tks fofgr dh tk,A ¼2½ mi/kkjk ¼1½ esa fdlh ckr ds gksrs gq, Hkh] tgka ijs"kd jsy iz'kklu dks jsy }kjk ogu ds fy, fdlh ijs"k.k dks lkSais tkus ds le; mldk ewY; ?kksf"kr djrk gS vkSj ,sls izfr'kr izHkkj dk] tks fofgr fd;k tk,] ,sls ijs"k.k ds mrus ewY; ij] tks mi/kkjk ¼1½ ds v/khu] ;FkkfLFkfr] ifjdfyr ;k fofufnZ"V jsy iz'kklu ds nkf;Ro ls vf/kd gS] lank; djrk gS] ogka ,sls ijs"k.k dh gkfu] uk'k] uqdlku] // 18 // {k; ;k vifjnku ds fy, jsy iz'kklu dk nkf;Ro bl izdkj ?kksf"kr ewY; ls vf/kd ugha gksxkA ¼3½ dsUnzh; ljdkj le;≤ ij vf/klwpuk }kjk ;g funsZ'k ns ldsxh fd ,slk eky] tks vf/klwpuk esa fofufnZ"V fd;k tk,] jsy }kjk ogu ds fy, rc rd Lohdkj ugha fd;k tk,xk] tc rd fd ,sls eky dk mi/kkjk ¼2½ ds v/khu ;Fkk visf{kr ewY; ?kksf"kr u fd;k x;k gks vkSj izfr'kr izHkkj dk lank; u fd;k x;k gksA 16- /kkjk&100 ds ifj'khyu ls Li"V izdV gksrk gS fd /kkjk&100 dk mica/k nks Hkkx esa gSA izFke Hkkx ds vuqlkj fdlh lkeku dh gkfu] uk'k] uqdlku] {k; ;k vifjnku ds fy, jsYos iz'kklu rHkh mRrjnk;h gksxk rc fdlh jsYos lsod us lkeku cqd dh gks vkSj jlhn nh gks vkSj nwljs Hkkx ds vuqlkj tc lkeku ;k=h }kjk vius lkFk ys tk;k tkrk gS vkSj ml lkeku dks fdlh izdkj dh gkfu] uk'k] {k; ;k {kfr dkfjr gksrk gS vkSj ;g lkfcr dj fn;k tkrk gS fd mDr gkfu] uk'k] {k; ;k {kfr dkfjr gqvk gS ;k jsYos ds fdlh lsod dh fdlh mis{kk ;k vopkj ds dkj.k gqvk gS rc jsYos iz'kklu {kfr ds fy, nkf;Rok/khu gksxkA 17- bl izdj.k esa ifjoknhx.k us ;g Li"V :Ik ls vfHkopu fd;k gS fd ifjokfnuh dz-2 dk ilZ ;k=k ds nkSjku pksjh gqvk Fkk vkSj ifjoknhx.k }kjk th- vkj- ih- bVkjlh esa fjiksVZ ntZ fd;k x;k FkkA ifjoknhx.k us vius ifjokn&i= esa Li"V :Ik ls crk;k gS fd mudk lkeku ;k=k ds // 19 // nkSjku jsYos dh ykijokgh ls pksjh gqvk gSA ifjoknhx.k dk mDr dFku nLrkosth lk{; ls lefFkZr gS vkSj ,slh fLFkfr esa ifjoknhx.k ds dFku ij vfo'okl djus dk dksbZ dkj.k fo|eku ugha gSA 18- General Manager, South Eastern Central Railway, Bilaspur (C.G.) vs. Smt. Pratima Tripathi, Appeal No. 159/2010, Order Dated- 30.10.2010 esa bl vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "8. Counsel for the appellant has also drawn our attention towards the provisions of Section 100 of the Railways Act, 1989 as well as Rule 506.2 of India Railway Conference Association (IRCA) Tariff No.26 part II. We have gone through both these provisions and found that none of these provisions has any relation with any reserved compartment. It is true that normally passengers are expected to take care of their personal luggage, but when one travels in a reserved compartment, then naturally a duty is imposed upon servants of the Railway to take care of such passengers and their personal luggage, because unauthorized entry in such reserved compartments are restricted and no-one can enter in such reserved compartment, unless permitted by TTE or conductor in-charge of that compartment, therefore the appellant cannot get any benefit of Section 100 of the Railways Act, 1989 and rule 506.2 of India Railway Conference Association (IRCA) Tariff No.26 part II.
9. Considering the report of Divisional Security Commissioner and reply of TTE, submitted to his Authorities, we are convinced that an unauthorized person was allowed by the TTE to travel in reserved compartment and therefore the incident of theft has happened.
10. In these circumstances, the District Forum has not committed any mistake in awarding compensation against the appellant, // 20 // equivalent to the value of articles kept in the purse and such value was reported immediately after the incident by lodging report with the GRP. The appeal has got no force and is dismissed. No order as to cost".
19. Revision Petition No.3574 of 2007, General Manager, South Central Railway & Ors. Vs. Jagannath Mohan Shinde, Order Dated 11.04.2014 esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "............The plea of the Petitioner that since the Respondent had not booked the luggage against a receipt from the Petitioner / Authority as per Section 100 of the Indian Railways Act, Petitioner cannot be held responsible as a carrier of luggage if it is proved that the loss was due to the negligence or misconduct on the part of the any of its servants. In the instant case, the TTE failed to perform his duties which clearly amounts to both negligence under Section 100 of the Indian Railways Act and deficiency in service as per the codified duties of TTE".
20. Appeal No.690/2009 Abdul Momin Khan Vs. Indian Railway and others, Order dated-24.09.2010, esa bl vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "9. Counsel for the appellant has drawn our attention towards pronouncement of Hon'ble National Commission in the case of Union of India Vs. Sanjiv Dilsukhrai Dave, I (2003) CPJ 196 (NC), wherein taking note of rule 506.2 of Indian Railway Conference Association (IRCA) it has been observed that "Rule 506.2 of IRCA is also of no avail to the petitioner Railway. During journey one cannot be expected to take measures against intruders getting easily into reserved compartments and running away with goods, when the // 21 // Railway Administration is charged with the responsibility to prevent such unauthorized entry.
10. In view of the aforesaid, we find that deficiency in service against the respondent is established.
11. Now the question is remains to be decided is proper amount of compensation, to be awarded. In the FIR the appellant herself has declared Rs.12,000/- as the value of the articles which were stolen. Later on the figure was exaggerated, at the time of filing complaint before the District Forum and some bills have been obtained from here and there. We find that the earliest version of the complainant by way of first information should be believed. Therefore, the value of the stolen articles is presumed as Rs.12,000/- and this is the amount which can be awarded against the respondent on account of deficiency in service committed by it, in not protecting properly the body and luggage of the passengers during journey in reserved compartment". 21- Union of India Through its General Manager North Eastern Railway Vs. Dr. (Smt.) Shobha Agarwal 2013 (3) CPR 337 (NC), esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& **vxj ,-lh- f}rh; Js.kh dksp esa ;k=k djus okys ;k=h ds lkeku dh pksjh gks tkrh gS vkSj ;fn Vh- Vh- bZ- ds }kjk jkf= ds le; vuf/kd`r O;fDr;ksa dks vuf/kd`r izos'k ls ugha jksdk tkrk gS rks mls lsok esa deh ekuk x;k gS vkSj ,slh fLFkfr esa jsYos iz'kklu dh lsok esa deh dk fu"d"kZ fudkyk tk ldrk gSA** 22- vukosndx.k dh vksj ls ;g crkus dk iz;kl fd;k x;k gS fd jsYos fVªC;wuy ,DV] 1987 dh /kkjk&15 ds varxZr ftyk Qksje dks ifjokn // 22 // dh lquokbZ dk {ks=kf/kdkj izkIr ugha gSA vukosndx.k dk mDr rdZ Lohdkj fd;s tkus ;ksX; ugha gSA 23- /kkjk&15 jsy vf/kfu;e] 1989] esa ;g crk;k x;k gS fd%& **15- uqdlku ;k gkfu ds fy, jde dk lank;&¼1½ jsy iz'kklu ds fo:) dksbZ okn bl v/;k; ds iwoZxkeh mica/kksa esa ls fdlh ds }kjk iznRr 'kfDr;ksa ds iz;ksx esa dkfjr fdlh uqdlku ;k gkfu ds fy, dksbZ jde olwy djus ds fy, ugha yk;k tk,xkA ¼2½ jsy iz'kklu] bl v/;k; ds iwoZxkeh mica/kksa esa ls fdlh ds }kjk iznRr 'kfDr;ksa ds iz;ksx esa dkfjr fdlh uqdlku ;k gkfu ds fy, lank; djsxk ;k lank; fufonRr djsxk vkSj bl izdkj lanRr ;k fufonRr fdlh jde dh Ik;kZIrrk ds ckjs esa ;k jde izkIr djus ds fy, gdnkj O;fDr;ksa ds ckjs esa fookn dh n'kk esa og fookn dks rRdky ftys ds ftyk U;k;k/kh'k ds fofu'p; ds fy, fufnZ"V djsxk vkSj mldk ml ij fofu'p; vafre gksxk% ijUrq tgka jsy iz'kklu ,sls fookn ds izkjaHk dh rkjh[k ls lkB fnu ds Hkhrj ,slk funsZ'k djus esa vlQy jgrk gS] ogka ftyk U;k;k/kh'k lac) O;fDr }kjk mls vkosnu fd, tkus ij] jsy iz'kklu dks funsZ'k dj ldsxk fd og ml fookn dks mlds fofu'p; ds fy, fufnZ"V djsA ¼3½ mi/kkjk ¼2½ ds v/khu funsZ'k flfoy izfdz;k lafgrk] 1908 ¼1908 dk 5½ dh /kkjk 36 ds v/khu vihy ekuk tk,xk vkSj mldk fuiVkjk rn~uqlkj fd;k tk,xkA ¼4½ tgka fdlh jde dk mi/kkjk ¼2½ }kjk vkisf{kr :Ik esa lnk; fd;k x;k gS] ogka jsy iz'kklu ml le; izo`Rr fdlh vU; fof/k esa fdlh ckr ds gksrs gq, Hkh bl izdkj lanRr fdlh jde ds // 23 // laca/k esa fdlh O;fDr ds izfr lHkh nkf;Roksa ls] os tks Hkh gksa] mUeksfpr fd;k tk,xkA ** 24- /kkjk&15 ds ifj'khyu ls Li"V gS fd dsoy mUgha izdj.kksa esa ftldk mYys[k /kkjk&13 esa fd;k x;k gS] lquokbZ dk {ks=kf/kdkj izkIr gS tcfd /kkjk&3 miHkksDrk laj{k.k vf/kfu;e] 1986] esa ;g crk;k x;k gS fd %& **3- vf/kfu;e dk fdlh vU; fof/k ds vYihdj.k esa u gksuk&bl vf/kfu;e ds miyC/k rRle; izo`Rr fdlh vU; fof/k ds mica/kksa ds vfrfjDr gksaxs u fd mlds vYihdj.k esaA** 25- M/s National Seeds Corporation Ltd. vs. M. Madhusudhan Reddy, 2013 (4) CPR 345 (SC), esa ekuuh; loksZPp U;k;ky; }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "29. The remedy of arbitration is not the only remedy available to a grower. Rather, it is an optional remedy. He can either seek reference to an arbitrator or file a complaint under the Consumer Act. If the grower opts for the remedy of arbitration, then it may be possible to say that he cannot, subsequently, filed complaint under the Consumer Act. However, if he chooses to file a complaint in the first instance before the competent Consumer Forum, then he cannot be denied relief by invoking Section 8 of the Arbitration and Conciliation Act, 1996 Act. Moreover, the plain language of Section 3 of the Consumer Act makes it clear that the remedy available in that Act is in addition to and not in derogation of the provisions of any other law for the time being in force. In Fair Air Engineers (P) Ltd. v. N.K. Modi // 24 // (supra), the 2 - Judge Bench interpreted that section and held as under :-
"the provisions of the Act are to be construed widely to give effect to the object and purpose of the Act. It is seen that Section 3 envisages that the provisions of the Act are in addition to and are not in derogation of any other law in force. It is true, as rightly contended by Shri Suri, that the words "in derogation of the provisions of any other law for the time being in force" would be given proper meaning and effect and if the complaint is not stayed and the parties are not relegated to the arbitration, the Act purports to operate in derogation of the Arbitration Act. Prima facie, the contention appears to be plausible but on construction and conspectus of the provisions of the Act we think that the contention is not well founded. Parliament is aware of the provisions of the Arbitration Act and the Contract Act, 1872 and the consequential remedy available under Section 9 of the Code of Civil Procedure, i.e., to avail of right of civil action in a competent court of civil jurisdiction. Nonetheless, the Act provides the additional remedy.
It would, therefore, be clear that the legislature intended to provide a remedy in addition to the consentient arbitration which could be enforced under the Arbitration Act or the civil action in a suit under the provisions of the Code of Civil Procedure. Thereby, as seen, Section 34 of the Act does not confer in automatic right nor create an automatic embargo on the exercise of the power by the judicial authority under the Act. It is a matter of discretion. Considered from this perspective, we hold that though the District Forum, State Commission and National Commission are judicial authorities, for the purpose of Section 34 of the Arbitration Act, in view of the object of the Act and by operation of Section 3 thereof, we are of the considered view that it would be appropriate that these forums created under the Act are at liberty to proceed with the matters in accordance with the provisions of the Act rather than relegating the parties to an // 25 // arbitration proceedings pursuant to a contract entered into between the parties. The reason is that the Act intends to relieve the consumers of the cumbersome arbitration proceedings or civil action unless the forums on their own and on the peculiar facts and circumstances of a particular case, come to the conclusion that the appropriate forum for adjudication of the disputes would be otherwise those given in the Act."
26- Vinaya Vilas Sawant (Smt.) Vs. Union of India I (2008) CPJ 13 (NC) esa ekuuh; jk"Vªh; vk;ksx }kjk ;g fu/kkZfjr fd;k x;k gS fd%& "(ii) Consumer- Railway passenger- Person who purchases ticket for travelling by Railway is consumer- He avails services of Railways including use of platform, footpath, over-bridges for ingress and egress from train- Entitled to file complaint in case of any deficiency in service in providing defective ingress or egress which causes injury."
27- mijksDr U;k; n`"Vkarksa ds ifjizs{; esa ,oa /kkjk&3 miHkksDrk laj{k.k vf/kfu;e] 1986] ds izko/kku ds ifj'khyu ls Li"V gS fd ifjoknhx.k }kjk cFkZ vkjf{kr djkdj vukosndx.k dh Vsªu ls ;k=k fd;k tk jgk Fkk rc ifjokfnuh dz-2 ds ilZ dh pksjh gqbZ FkhA ifjoknhx.k }kjk fu;ekuqlkj 'kqYd vnk fd;k x;k Fkk vkSj mUgsa lhV vkcafVr fd;k x;k Fkk vkSj bl izdkj ifjoknhx.k] vukosndx.k ds **miHkksDrk** gSa vkSj vukosndx.k **lsok iznkrk** gSa vkSj vukosndx.k }kjk ifjoknhx.k dks {kfriwfrZ uk dj fuf'pr :Ik ls lsok esa deh fd;k gS vkSj ,slh fLFkfr esa ifjoknhx.k dks /kkjk&3 miHkksDrk laj{k.k vf/kfu;e] 1986] ds varxZr ftyk Qksje ds le{k // 26 // ifjokn lafLFkr djus dk vf/kdkj izkIr gS vkSj ftyk Qksje us mfpr :Ik ls ifjoknhx.k ds ifjokn ij laKku fy;k gSA 28- ifjoknhx.k us tks loZizFke f'kdk;r ntZ djk;k gS] mlesa vius ilZ esa 01 eaxylw=] 02 vaxwBh] 01 eksckbZy dherh 4]000@&¼pkj gtkj :Ik;s½] uxn vkSj ,- Vh- ,e- dkMZ dk mYys[k fd;k x;k gS rFkk tks izFke lwpuk&i= ntZ djk;k x;k gS mlesa Hkh bUgha laifRr;ksa dk mYys[k gSA ftyk Qksje us vius vkyksP; vkns'k dh dafMdk&29 esa ,usD'pj ,&6 ls ,&9 ds nLrkost ds vk/kkj ij ifjoknhx.k ds laifRr dk ewY; 80]000@&¼vLlh gtkj :Ik;s½ vkadk gS vkSj mlh vuqlkj {kfriwfrZ fnyk;s tkus dk funsZ'k fn;k gS tks fd iw.kZr% mfpr gSA 29- ftyk Qksje us mDr jkf'k ij 09 izfr'kr okf"kZd dh nj ls C;kt Hkh fnyk;k gS] og Hkh iw.kZr% mfpr gSA mlh izdkj ekufld {kfr ,oa okn O;; ds laca/k esa tks vkns'k ikfjr fd;k gS mlesa Hkh fdlh izdkj ds gLr{ksi dh vko';drk ugha gSA 30- mijksDr foospuk ds ifjizs{; esa ftyk Qksje }kjk ikfjr vkyksP;
vkns'k fnukad&21 ekpZ 2017 dh iqf"V djrs gq, [email protected] dh vksj ls izLrqr vihy lkjghu gksus ls // 27 // fujLr fd;k tkrk gSA bl vihy dk O;; i{kdkj viuk&viuk ogu djsaxsA ¼U;k;ewfrZ vkj-,l-'kekZ½ ¼Mh- ds- iksn~nkj½ ¼ujsanz xqIrk½ v/;{k lnL; lnL;
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