Section 11(b) in Andhra Pradesh Information Technology (Electronic Service Delivery ) Rules, 2011
(b)Selection Criteria of Authorized Agent by Authorized Service Provider: Following stipulations are made for selection of Authorized Agents by Authorized Service Provider -(i)The Authorized Agent should be a village youth of same village or neighboring village to the extent possible.(ii)Essential minimum education qualification of the Authorized Agent should be a 10th pass from any recognized board.(iii)The Authorized Agent should be fluent in speaking, reading and writing the local dialect as well as have base level knowledge of English language.(iv)The Authorized Agent should preferably have a certificate from any computer institute showing that he/she knows the basic operations of the computer and usage of standard applications. Otherwise the Authorized Service Provider should make arrangements for the selected Authorized Agent to be trained in Basic Computer operations/ usage.(v)The Authorized Agent should undergo a behavioral as well as assessment test for Information Technology, Telugu and English language skills.
