Section 5(1)(a) in West Bengal Protection of Interest of Depositors in Financial Establishments Act, 2013
(a)where upon complaints received from the depositors or otherwise, the State Government is satisfied that any financial establishment has failed-(i)to return the deposit after a specified period or on demand by the depositor, or(ii)to pay interest or other assured benefit accrued on such deposit, or(iii)to provide the services promised against such deposit; or