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[Cites 0, Cited by 8] [Section 2] [Entire Act]

Union of India - Subsection

Section 2(6) in Consumer Protection Act, 2019

(6)"complaint" means any allegation in writing, made by a complainant for obtaining any relief provided by or under this Act, that-
(i)an unfair contract or unfair trade practice or a restrictive trade practice has been adopted by any trader or service provider;
(ii)the goods bought by him or agreed to be bought by him suffer from one or more defects;
(iii)the services hired or availed of or agreed to be hired or availed of by him suffer from any deficiency;
(iv)a trader or a service provider, as the case may be, has charged for the goods or for the services mentioned in the complaint, a price in excess of the price-
(a)fixed by or under any law for the time being in force; or
(b)displayed on the goods or any package containing such goods; or
(c)displayed on the price list exhibited by him by or under any law for the time being in force; or
(d)agreed between the parties;
(v)the goods, which are hazardous to life and safety when used, are being offered for sale to the public-
(a)in contravention of standards relating to safety of such goods as required to be complied with, by or under any law for the time being in force;
(b)where the trader knows that the goods so offered are unsafe to the public;
(vi)the services which are hazardous or likely to be hazardous to life and safety of the public when used, are being offered by a person who provides any service and who knows it to be injurious to life and safety;
(vii)a claim for product liability action lies against the product manufacturer, product seller or product service provider, as the case may be;