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Central Information Commission

Mrpankaj Goyal vs Life Insurance Corporation Of India on 10 March, 2014

                    Central Information Commission
Room No.307, II Floor, B Wing, August Kranti Bhawan, Bhikaji Cama Place, New 
                                Delhi­110066
                             website­cic.gov.in

                   Appeal: No. CIC/DS/A/2013/000330/MP
 
Appellant                                    :      Shri Pankaj Goyal, 
Sriganganagar 
Public Authority                :      LIC, Bikaner

Date of Hearing                 :      10 March 2014 
Date of Decision                :      10 March 2014
  
Facts:­ 

1. The   appellant,   Shri   Pankaj   Goyal,   has   submitted   RTI  application   dated   Nil   before   the   Central   Public   Information  Officer (CPIO), Life Insurance Corporation of India, Bikaner;  seeking   information   in   relation   to   the   Policy   No.­500361623  through total of 15 points. 

2. Vide order dated 07 September 2012, CPIO furnished point­ wise information to the appellant. Not satisfied by the CPIO's  reply   on   point   nos.­02,   05   to   08   &   10   to   15,   the   appellant  preferred appeal dated 02 October 2012 to the first appellate  authority (FAA).   Vide order dated 01 November 2012, the FAA  upheld the CPIO's decision.

3.     Being aggrieved and not satisfied by the above response  of the public authority, the appellant preferred second appeal  before the Commission.

4. The   matter   was   heard   today   via   videoconferencing.  The  appellant,   Shri   Pankaj   Goyal   made   submissions   from  Sriganganagar.   The   respondent,   Shri   S.R.   Purohit,   CPIO   made  submissions from Bikaner.

5. The  appellant   submitted  that   in  point   no.   1  of   the   RTI  application,   the   date   on   which   the   loan   was   passed   was   not  provided,   in   point   no.2,   date   on   which   the   payment   was  maintained,   in   point   no.3,   names   of   the   officers   who   have  issued the policy bond to the appellant, points no. 6 and 7,  wrong   information   has   been   provided,   point   no   8,   rules   and  regulations for the return of the policy bonds after payment  has not been provided, in point no 10 and 11, Inquiry report  and names of officers found guilty have not been disclosed. In  point no 12, current status of the policy (status report) has  not   been   provided,   point   no.   13,   information   regarding   the  bima   policy   has   not   been   provided,   point   no   14   and   15,  incomplete   information   has   been   provided.   The   appellant  aggressively   insisted   that   the   information   provided   by   the  CPIO is wrong and has forged signatures of the appellant.

6. The   CPIO   denied   the   same   and   submitted   that   the  information   as   held   has   been   provided   and   since   the  information sought is more than eight years old and the Record  retention   schedule   allows   preserving   the     dispatch   registers  for   three   years   only,     it   is   very   difficult   to   provide   old  information. The applicant may approach suitable forum for the  redressal of his complaint/grievance.

Decision Notice

7. The Commission directs the CPIO to provide an affidavit  to the Commission with a copy to the appellant that  information as available has been provided to the appellant.  The CPIO is further directed to provide a copy of the record  retention schedule of the LIC to the appellant. Information as  above is to be provided within 14 days.  

(Manjula Prasher) Information Commissioner Authenticated true copy:

(T.K.Mohapatra) Dy. Secretary & Dy Registrar Ph No.011­26105027 Copy to: 
Central Public Information Officer LIC of India, Divisional Office, Jeevan Prakash, Sagar Road, Bikaner­334003 First Appellate Authority  LIC of India, Divisional Office, Jeevan Prakash, Sagar Road, Bikaner­334003.
Mr. Pankaj Goyal, 23, K­Block, Sriganganagar