Section 5 in Chhattisgarh State Electricity Regulatory Commission (Redressal of Grievances of Consumers) Regulations, 2011
5. Consumers' Rights and Grievance Redressal.
- Every consumer of the licensee is entitled to the most economic and efficient service conforming to the standards laid down by the Commission in CSERC (Standards of Performance in Distribution of Electricity) Regulations, 2006 and as amended from time to time.
